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Global Lead, Desktop Engineering – End User Computing
FUJIFILM CorporationGlobal Lead, Desktop Engineering at FUJIFILM Biotechnologies shaping enterprise-wide EUC strategy. Leading platform engineering and ensuring secure, compliant, and reliable services globally.
Tech Stack
Tools & technologiesITSMJamfMacOS
About the role
Key responsibilities & impact- Lead the enterprise-wide EUC transformation—modern management (Intune, SCCM, Jamf), automation, self-service, and zero-touch deployment
- Build and govern global standards, platforms, and operating models aligned to ITIL, GxP, and corporate policies
- Drive stability, security, and performance across our Windows and macOS ecosystems
- Develop a high-performing global engineering organization and cultivate a service excellence culture
- Enable measurable outcomes through KPIs, SLAs/SLOs, and engineering maturity models
- Define and own the global Desktop Engineering/EUC strategy across FLBG
- Establish global standards for endpoint architecture, device lifecycle, and configuration management
- Act as senior escalation point and decision authority for EUC; drive cross-functional collaboration with Service Desk, Infrastructure, Security, and Applications
- Ensure availability, performance, and stability of global EUC services
- Ensure endpoint compliance with security standards, policies, and GxP
- Own vendor strategy and partnerships for EUC platforms and hardware
Requirements
What you’ll need- 15+ years of experience in End User Computing / Desktop Engineering
- 5+ years in leadership roles (team leadership, global or regional responsibility)
- Proven experience operating in highly regulated environments (GxP)
- Strong experience with global service ownership and governance
- Technical Leadership Expertise
- Endpoint management platforms: Intune, SCCM, Jamf, Autopilot, Tanium
- Windows and macOS enterprise environments
- Active Directory, GPO, and identity integration
- Device lifecycle management and engineering standards
- ITSM tools and ITIL-based service environments
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible working arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
End User ComputingDesktop EngineeringDevice Lifecycle ManagementActive DirectoryGPOIdentity IntegrationKPI DevelopmentSLA/SLO ManagementAutomationConfiguration Management
Soft Skills
Cross-Functional CollaborationService Excellence Culture