Franke Group

Financial Planning and Analysis

• Perform daily Accounts Payable (AP) tasks as directed by the finance team.
• Reconcile employee and vendor advances.
• Reconcile vendor accounts to ensure correct balances.
• Review GR/IR discrepancies and support corrective actions.
• Maintain required documentation and follow established finance procedures.
• Collaborate with team members to support month-end closing activities as needed.
• Contribute to process improvements and efficiency initiatives within the AP function.

Finance Trainee

Human Resources

• Vollständige Verantwortung für die Employee-Lifecycle-Prozesse – von der Rekrutierung bis zum Offboarding.
• Strategische HR-Beratung und -Unterstützung für die Managing Directors zweier Divisionen (FS und HS), den VP HR FS EMEA, den HR Director HS EMEA, den HR Head Franke Operations sowie die Führungsteams in allen personalrelevanten Angelegenheiten.
• Sicherstellung der Einhaltung standardisierter HR-Prozesse und Harmonisierung lokaler Implementierungen innerhalb von Deutschland.
• Leitung von Initiativen in den Bereichen Mitarbeiterengagement, Organisations- und Talententwicklung, Training, Employer Branding und Rekrutierung.
• Verantwortung für die HR-Administration einschließlich Payroll, Verträge, Zeiterfassung und Verwaltung der betrieblichen Altersvorsorge.
• Umsetzung der HR-Strategie auf lokaler Ebene sowie entsprechende Follow-ups.
• Weiterentwicklung einer Employer-Branding-Strategie zur Gewinnung von Top-Talenten und Förderung langfristiger Mitarbeiterbindung.
• Überwachung und Koordination von Trainings- und Entwicklungsprogrammen.
• Hauptansprechpartner für die lokalen Betriebsräte und Sicherstellung einer vertrauensvollen Zusammenarbeit mit den Arbeitnehmervertretungen.
• Beratung von Management, Führungskräften und Mitarbeitenden in arbeitsrechtlichen und HR-bezogenen Fragestellungen.
• Enge Zusammenarbeit mit regionalen und globalen HR-Teams, um sicherzustellen, dass lokale Praktiken mit der übergeordneten Corporate-HR-Strategie übereinstimmen.
• Implementierung und Überwachung der Einhaltung der EU-Vorschriften zur Entgelttransparenz, um vollständige Übereinstimmung mit gesetzlichen und unternehmensinternen Anforderungen sicherzustellen.
• Steuerung des HR-Budgetings sowie Beitrag zu Reporting und Datenanalysen zur Unterstützung fundierter Geschäftsentscheidungen.
• Sicherstellung der vollständigen Einhaltung des deutschen Arbeitsrechts, der Tarifverträge sowie der Gesundheits- und Sicherheitsstandards.
• Führung und Weiterentwicklung von Talenten innerhalb der HR-Organisation.

Country Head HR – Germany

Communications

• Supporting day-to-day activities related to collaboration and communication platforms, assistance with content organization, maintenance and quality of information
• Supporting preparation and updates of user-facing communication and informational materials, assistance with documentation, guidelines and knowledge-sharing materials
• Supporting data management and information structuring activities (e.g. consistency, clarity, usability)
• Learning and following internal processes, standards, and governance rules
• Participating in projects and initiatives related to collaboration, communication, or internal digital workplace topics
• Assisting in analyzing and documenting changes related to the digital workplace tools and solutions
• Performing other tasks assigned by the direct supervisor within the scope of apprenticeship and learning objectives

Collaboration & Communication Apprentice – Unpaid Student Internship

Customer Support

• To provide first-line after-sales support to customers and consumers by handling incoming phone calls and emails.
• To process orders for replacement products, accessories and spare parts
• To maintain a database of all sink and tap complaints to ensure that all complaints are logged and managed successfully.
• To maintain an in-house system to stock and support spare parts for all products
• To provide general administrative support.
• To provide back-up cover for the Sales Back Office when required
• Other duties as required by the Team Leader/ Consumer Care Manager

Customer Care Advisor

• Full responsibility for employee lifecycle processes — from recruitment through onboarding, development and offboarding.
• Strategic HR consulting and support for the Managing Directors of two divisions (FS and HS).
• Ensure compliance with standardized HR processes and harmonize local implementations across Germany.
• Lead initiatives in employee engagement, organizational and talent development, training, employer branding and recruitment.
• Responsibility for HR administration, including payroll, contracts, time tracking and management of the company pension scheme.
• Implement the HR strategy at local level and perform necessary follow-ups.
• Further develop an employer branding strategy to attract top talent and promote long-term employee retention.
• Oversee and coordinate training and development programs.
• Main point of contact for local works councils and ensure a trusting, cooperative relationship with employee representatives.
• Advise management, leaders and employees on labor law and other HR-related matters.

Country Head HR, Germany

Controller

• Drive budgeting, forecasting, and financial planning for the plant
• Partner with Operations and Supply Chain to analyze budgets, performance, and improvement opportunities
• Lead cost analysis across Cost of Goods Manufactured, overhead, scrap, write-offs, and other key cost drivers
• Track actuals vs. standards, explain variances, and support corrective actions
• Complete month-end close activities, including account analysis, reconciliations and inventory valuation
• Monitor inventory performance, turnover, impairments, and actions on slow-moving or obsolete stock
• Deliver clear, timely financial reports and insights to plant leadership
• Coordinate financial cut-off processes and ensure robust internal controls
• Track and report Operations KPIs through group reporting systems
• Support savings initiatives, CapEx requests, and business case development
• Present financial results in monthly reviews and lead budget discussions with cost center or department managers
• Manage improvement projects focused on financial KPIs and operational efficiency
• Participate in process audits and recommend enhancements
• Proactively identify and validate cost-saving opportunities.

Plant Controller

Software Engineer

• Designing, developing, and deploying integration flows on SAP BTP and CPI, connecting SAP S/4HANA with cloud and on-premise systems using REST/OData APIs, events, and message-based architectures
• Building intuitive, user-centric SAP Fiori Elements applications using the SAPUI5 framework, OData services, and SAP RAP (RESTful ABAP Programming Model), ensuring a modern and consistent user experience
• Contributing to our cloud data platform with Azure Databricks, building data pipelines, and supporting analytics use cases that leverage AI/ML models for business insights such as demand forecasting and anomaly detection
• Exploring and implementing AI/ML use cases (e.g. LLM-based assistants, intelligent automation, predictive analytics) within the SAP ecosystem, proactively evaluating new technologies and integrating them into our solutions
• Following SAP Clean Core principles, ensuring extensibility through approved extension points, maintaining high code quality with CI/CD pipelines, automated testing, and contributing to our developer guidelines and documentation
• Working in an agile team alongside architects, consultants, and business stakeholders, actively sharing knowledge, participating in code reviews, and contributing to a positive, innovative team culture

Senior SAP BTP, Cloud Integration Developer

Account Executive

• Own and manage strategic relationships with key customer accounts, ensuring customer satisfaction and long-term partnership growth.
• Serve as the primary point of escalation to resolve customer disputes, service issues, and internal alignment challenges.
• Act as an information conduit between customers and internal stakeholders, including Regional, Corporate, Divisional, Franchisee, and National Franchisee organizations.
• Bring customer insights back into the organization to inform product development, marketing strategy, and service improvements.
• Develop and execute sales strategies to meet and exceed revenue targets, with a strong emphasis on emerging markets and market share expansion.
• Review and establish monthly sales forecasting and project planning to support company sales budgets.
• Partner with the VP of Sales to develop selling strategies and tactics for domestic and international markets.
• Support international sales efforts in regions where no dedicated Sales Manager exists or involvement is limited.
• Direct, coach, and develop outside sales and sales administration teams supporting key customer accounts.
• Conduct performance reviews and support professional development through training, coaching, and individual development plans.
• Foster a culture of accountability, recognition, collaboration, and continuous improvement across the sales organization.
• Makes professional development a top priority to retain and grow our talent to include but not limited to ongoing training and development and individual development plan execution for each member of your team.
• Review and manage team workload, promote cross-training, and ensure efficient information sharing and project execution.
• Coordinate communication and execution between Sales, Sales Administration, Product Management, Segment Management, Manufacturing, Engineering, Accounts Receivable, Production Planning, Shipping, Information Systems, Service, Warranty, and Turnkey Installation teams.
• Establish and maintain infrastructure and processes that support sales execution, installations, service, and warranty needs for key customer accounts.
• Lead process improvement initiatives and corrective actions through structured problem-solving efforts.
• Assist the VP of Sales with organizing sales meetings, national conventions, and customer-facing events.
• Represent the company at customer meetings, conferences, conventions, and industry events.
• Travel extensively within the U.S. and internationally to support customer relationships and sales growth initiatives.
• Other duties as assigned.

Account Director

• Build and maintain relationships with existing customer, understanding their needs and providing tailored solutions and first-class service and support
• Work closely with internal departments, ensuring processes are followed, and queries handled effectively and professionally
• Support the national account management team to develop customer relationships and unlocking opportunities with effective communication
• Stay up to date with industry trends, competitor activities, and emerging technologies in the coffee industry
• Support rollouts and scalable placements to ensure customer needs and timescales are met
• Provide regular reports and updates on sales activities, market trends, and customer feedback

National Sales Executive

Manager

• Responsible for the design and implementation of policies and procedures to ensure the requirements of the Safety standards are achieved.
• Inspects the facility to identify safety, health, and environmental risks.
• Develops and implements inspection policies and procedures, and a schedule of routine inspections.
• Develop health and safety procedures for all areas of the company.
• Prepares and schedules training to cover emergency procedures, workplace safety, and other relevant topics.
• Monitors compliance with safety procedures.
• Drafts inspection reports to document inspection findings.
• Ensures that material safety data sheets are maintained and readily accessible when needed.
• Maintains records of discharge of or employee exposure to hazardous waste and/or pollutants, as required.
• Performs other related duties as assigned.
• Responsible for setting up and maintain controls and documentation procedures.
• Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications.
• Leads ISO Audits to drive success in our certifications in all areas and leads CAR to ensure completion.
• Leads Risk Audits in the facility and leads CAR for findings to ensure completion.
• Ensures compliance with national and international standards and legislation.

Safety & Health Manager

IT Support

• 1st and 2nd level support within region standard Applications (M365, Adobe, FMS und IFS)
• Joiner / Mover / Leaver handling with ServiceNow
• Software provisioning (SCCM)
• Client hardware (desktop, laptop, tablet, barcode scanner) & peripherals (printer, scanner, copier, fax)
• Installation, maintenance & provisioning
• VoIP
• Network support (LAN) and monitoring of WAN and servers
• Mobile devices and contracts
• Introduction & training
• Licence Management
• Team member of projects
• Local contact for Platform Services
• Quotes and order process of hardware

IT Support Specialist

Supply Chain

• Developing, implementing, and maintaining new and/or established inventory control processes, procedures, and work methods in accordance with industry standards, department and company objectives, and policies and requirements
• Managing and coordinating regular cycle counts and cycle counters
• Coordinating material obsolescence handling and prevention with other departments
• Maintaining communication and coordinating with the appropriate person(s) and/or department(s) to continuously improve inventory accuracy and maintain awareness of current activities and issues
• Managing, preparing, and conducting physical inventories
• Compiling KPI’s on operational performance and Warehouse productivity
• Working to improve operational performance by managing the slotting of parts in the Warehouse
• Developing, implementing, and maintaining new and/or established quality assurance processes, procedures, and work methods in accordance with industry standards, department and company objectives, and policies and requirements
• Maintaining quality assurance records
• Taking corrective action as required in maintaining the above
• Coordinates, with Human Resources, all aspects of employee relations including but not limited to, employee interviewing, hiring, coaching, counseling, disciplinary action, complaints, scheduling, training and development, etc.
• Reliable attendance is required
• Other duties as assigned

Inventory Control Manager

• Unterstützung bei administrativen und organisatorischen Aufgaben
• Betreuung unserer internationalen Mitarbeitenden
• Vorbereitende Unterstützung bei der Abrechnung
• Unterstützung in der Personalentwicklung – von Abstimmung bis hin zur Buchung
• Mitwirkung im Bereich Gesundheitsmanagement

HR Support

Marketing

• Lead the French marketing team and manage marketing activities in Belgium, coaching and enabling teams to achieve local objectives
• Act as a brand ambassador in Belgium and France, safeguarding brand equity, quality and design excellence
• Balance brand differentiation with operational synergies across the brands
• Develop and execute integrated marketing plans in close collaboration with central marketing, agencies, and local sales and category teams (trade marketing, digital, PR, media, social, training and showrooms)
• Drive synergies across brands, tools and processes, working closely with central marketing
• Translate market, customer and consumer insights into impactful marketing assets and actions
• Coordinate external agencies and suppliers, supporting the transition to a more centralized partner setup
• Oversee digital tools and platforms, including B2B solutions and kitchen planning software, to strengthen partner experience
• Activate experience centers as key hubs for customers, journalists and design professionals
• Manage, optimize and control the marketing budget for Belgium and France
• Share best practices within the global marketing community and support e-learning initiatives

Marketing Manager – French & Dutch Speaker

Sales

• Provide product and order support to Italian-speaking business customers via written communication
• Manage product returns and customer complaints
• Create field service orders
• Create and update relevant process documentation
• Perform order processing
• Participate in testing new solutions and in process and project improvements