Franke Group

Sales

• Lead sales growth across projects, key accounts, retail showrooms, design firms, kitchen cabinet makers, and e-commerce channels.
• Decode industry trends, anticipate market shifts, and design actionable strategies that elevate brand competitiveness.
• Deliver counter-cyclical growth by turning market challenges into opportunities.
• Build and optimize a resilient sales ecosystem, integrating distributors, developers, design agencies, and emerging channels.
• Align and integrate cross-functional resources (Product, Marketing, Service, Operations) to create win-win synergies.
• Navigate risks with confidence, ensuring compliance with local regulations and Franke’s global standards.
• Empower and inspire a high-performance sales team to embrace innovation, agility, and customer-centricity.

Sales Director – Home Solutions

Customer Support

• Increase your responsibilities and assign challenging projects to you to accelerate your professional development and personal growth.
• Have the opportunity to influence stakeholders, bring your strategic thinking and your creativity into play and challenge the status quo!
• Shadow meetings with the Senior Leadership Team: work on building professional business platforms
• Assist/support projects as needed while working on an assigned internship project
• Shadow Cross-Functional Team Week
• Review project brief draft; provide feedback
• Work on presentation skills and begin creating presentation for end of internship

Customer Service Intern

Field Engineer

• Ensure agreed Franke UK Technical Standards and Processes are adhered to
• On Call weekend rota for Engineer Technical Assistance and reactive calls (1 every 6 weekends)
• Highlight Technical skills gap.
• Highlight customer skills gap.
• Managing stock levels
• Managing customer relations at a site level
• Keeping up to date with all company admin and courses
• Highlight issues where Account Support is required due to ongoing Customer Issues

Field Service Engineer

Supply Chain

Supply Chain Intern

Business Operations

Business Systems Intern

Human Resources

Human Resources Intern

Software Engineer

Engineering Intern

Financial Planning and Analysis

Finance Intern

Sales Intern

Operations

Operations & Production Intern

Business Development Rep

• Develop and execute business plans to expand Resupply sales and margins in Philippines and SEA
• Pursue market growth opportunities such as roll-outs and new product development
• Achieve sales targets and monitor key performance indicators (KPIs)
• Build and maintain strong customer relationships through value-driven solutions
• Lead projects and ensure smooth execution across assigned markets
• Conduct market visits and monitor trends, competitors, and customer needs
• Manage AR collections and control sales costs to meet profitability targets
• Uphold Franke values by delivering excellent service and fostering customer loyalty
• Support process improvements and ensure compliance with company standards
• Maintain clear communication with internal stakeholders and submit timely reports
• Act as a role model for professionalism and integrity

Resupply Business Development Manager

• Ensure agreed Franke UK Technical Standards and Processes are adhered to
• On Call weekend rota for Engineer Technical Assistance and reactive calls (1 every 4 weekends)
• Highlight Technical skills gap.
• Highlight customer skills gap.
• Managing stock levels
• Managing customer relations at a site level
• Keeping up to date with all company admin and courses
• Highlight issues where Account Support is required due to ongoing Customer Issues

• Arrange and schedule the installation of new coffee machines in collaboration with the assigned account managers.
• Manage reinstallation of machines when needed, ensuring timely delivery and setup.
• Schedule PDI calls to ensure all machines are fully inspected and tested before installation.
• Coordinate and schedule engineers for installations, repairs, or reinstallation of machines.
• Ensure engineers are fully briefed and equipped for each job.
• Arrange for the timely dispatch and delivery of coffee machines and related equipment via couriers.
• Track shipments and ensure that deliveries align with installation schedules.
• Serve as the main point of contact for allocated account managers, providing updates on installations, scheduling, and any aftersales service.
• Communicate effectively to keep account managers informed of any delays or issues.
• Liaise directly with customers to arrange installation schedules and confirm all necessary details.
• Provide post-installation support to ensure customers are satisfied with the service.
• Maintain accurate records of installations, PDI calls, and engineer schedules.
• Prepare reports on the status of installations, re-installations, and any issues encountered.
• Work closely with other coordinators and departments to ensure smooth operations and customer satisfaction.

Customer Aftersales & Installation Coordinator

• Lead the establishment of Franke’s legal and operational presence in Indonesia
• Collaborate cross-functionally to ensure compliance and seamless setup
• Localize and execute our go-to-market strategy
• Identify and onboard distributors, dealers, and retailers across B2B and B2C channels
• Drive revenue growth through strategic partnerships and direct engagement
• Manage forecasts, budgets, and performance metrics
• Build strong distributor relationships and ensure alignment with brand goals
• Optimize product and pricing strategies to support growth and brand positioning
• Lead in-store promotions and ensure brand-consistent retail displays
• Engage developers, architects, and consultants to position Franke as a preferred brand
• Build a robust project pipeline and close strategic opportunities

Business Development Manager

Project Manager

• Drive the development of new ERP features using agile methods
• Manage and support ERP implementation projects from initial concept to final rollout
• Be the go-to person for user support and ensure system adoption is seamless
• Work closely with teams across departments to optimize business processes
• Get hands-on experience with Java-based client, JavaScript web systems, and Oracle SQL database

ERP Project Manager

Manager

• Provide complete customer support within assigned regions related to equipment requirements, remodel requirements and project management.
• Primary responsibility is to ensure customer satisfaction.
• Maintain constant awareness of new foodservice equipment developments.
• Maintain dialogue with direct customer base regarding new equipment releases and equipment obsolescence.
• Assist in coordination of communication between departments to achieve company sales targets.
• Extensive travel within the Market Manager’s territory (>40%).
• Maintain and build business growth with current account base, while growing market share.
• Work effectively with Technical Service / Engineering team to deliver maximum customer satisfaction.
• Represent the company at key industry events and build a network.
• Consults with other client team members to identify cost-effective solutions.

Market Manager

• Forge direct relationships with top developers and Kitchen Studios (KCM) in collaboration with partner’s project team
• Advise partners on strategic decisions that elevate their business and align with Franke’s market development goals
• Create compelling business proposals for major developers in the Philippines
• Lead value-added activities including regular meetings, project coordination, and strategic alignment with key stakeholders
• Support brand and product presentations showcasing Franke’s innovation and design excellence
• Cultivate relationships with specifiers, architects, and interior designers to influence project outcomes
• Maintain a dynamic project funnel with monthly tracking of value, timelines, and win rates
• Identify gaps in Franke’s portfolio and recommend enhancements to stay ahead of competition
• Drive product display strategies for target KCM customers and align offerings with premium retail positioning
• Collaborate on pricing, discount structures, and incentive programs with partner to ensure market competitiveness

Sales Director – Home Solutions

Customer Service Intern

Field Service Engineer

Supply Chain Intern

Business Systems Intern

Human Resources Intern

Engineering Intern

Finance Intern

Sales Intern

Operations & Production Intern

Resupply Business Development Manager

Field Service Engineer

Customer Aftersales & Installation Coordinator

Business Development Manager

ERP Project Manager

Market Manager

Business Development Manager – Projects