Franke Group

Project Manager II

Franke Group

full-time

Posted on:

Location Type: Office

Location: SmyrnaTennesseeUnited States

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About the role

  • Manages day-to-day project development from initiation to completion
  • Documents project scope
  • Tracks and reports project progress on a consistent and accurate basis
  • Organizes major project assignments in logical, cost effective, and measurable steps
  • Coordinates with Sales Management to provide consultation to customer
  • Recommends solutions, implementation, and deployment within project life-cycle, as necessary
  • Acts as point-of-contact and subject matter expert on behalf of the company
  • Responsible for continuous improvement of overall project coordination and administration
  • Follows general guidelines and standard operating procedures but has authority to deviate in the best interest of the company
  • Investigates and resolves issues on behalf of the customer and company
  • Coordinates cross functional activities
  • May find, qualify and hire subcontractors and vendors
  • Ensures 100% project execution and timely closure
  • May train and mentor Project Managers, Subcontractors and Project Coordinators
  • Acts as a mentor to Project Manager I and/or Customer Service Associates
  • Document lessons learned after project completion.

Requirements

  • Bachelor’s degree preferred, but not required
  • Three years’ prior related work experience;
  • Or combination of education and experience may be considered.
  • Knowledge of principles and processes for providing customer service.
  • Knowledge of computer hardware and software, including applications and programming.
  • Knowledge of design techniques, tools, and principals involved in productions of technical plans, blueprints, drawings, and models
  • Intermediate Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Mathematical Skills: Basic Skills - Ability to add, subtract, multiply, and divide in all units of measure.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Experience with Microsoft Word, Microsoft Excel, order processing systems, project management related systems.
Benefits
  • Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
  • Free onsite clinic
  • Free life insurance
  • 401k match up to 4%
  • Paid time off and 11 holidays.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementcustomer servicetechnical plansblueprintsdrawingsmathematical skillsdocument interpretationproblem resolutionsubcontractor managementcontinuous improvement
Soft Skills
communicationcoordinationmentoringconsultationorganizational skillsleadershipcritical thinkingadaptabilityteam collaborationissue resolution