Franciscan Missionaries of Our Lady Health System

Analyst

• Lead all foundation fund expense-related activities across all four markets including fund establishment and updates, expenditure approvals and transfers, and documenting and tracking planned expenditures.
• Manage the Blackbaud Financial Edge interface and coordinate with authorized users for fund access and expenditures.
• Ensures donations and related expenses for this fund are recorded timely in Foundation’s financial system, including payroll deductions.
• Develop and maintain Standard Operating Procedures for proactive “funded projects” management.
• Work with fund administrators (requirement is VP or higher) to ensure funds are spent as intended by donor; upon approval submit invoices for payment processing to Accounts Payable.
• Create impact reports and curate lists of expenditure examples for use in donor, board, and market communications.
• Collaborate with Foundation teams to share fund usage insights with stakeholders.
• Assist in standardizing and updating finance-focused board reports across all Foundations.
• Implement budget tracking tools and dashboards to improve spending insights for foundation leaders and authorized users.
• Support ROI assessments on fundraising activities including but not limited to events, raffles, and associated staffing costs.
• Prepare and manage gaming account reports, including transfers and expenditures.
• Assist with endowment fund calculations, reporting, and annual donor giving statements, ensuring compliance and accuracy.
• Support annual audit preparation and IRS Form 990 filings by providing the required documentation for accounting.
• Ensure adherence to financial policies, procedures, and regulatory requirements.
• Maintain documentation and records to support audit readiness and financial transparency.
• Work closely with Philanthropic Services, Development, and Finance teams to align financial practices with strategic goals.
• Provide financial insights and support for donor stewardship and impact reporting.
• Participate in system-wide initiatives to improve financial operations and reporting consistency.
• Identify opportunities to streamline financial workflows and improve data integrity.
• Support implementation of financial systems and tools that enhance reporting and fund management.
• Train staff in financial procedures and systems as needed.

Philanthropic Fund Analyst

• Designs efficient high quality interface integrations, creates efficient and logical program code, and writes clear and concise system descriptions that meet project requirements.
• Performs investigation of interface-related business and system requirements identified for new or modification requests. Determine impact to interfaces, document configuration and build changes needed.
• Evaluates business requirements and processes to provide possible solutions and accurate estimates for development efforts.
• Communicates with the other team members to ensure that application functionality and workflow requirements and needs are being addressed and met.
• Serves as the point person for assigned interfaces, which may include coordinating analysis calls, maintaining business requirements documentation, escalating issues encountered and performing configuration and build changes to interface code.
• Coordinates or assists in all testing/validation of the interface.
• Troubleshoots production or testing/validation interface issues or related applications. Runs error code frequency reports for interfaces, investigate and analyze the errors, cause of failure and propose/implement solutions.
• Develops and documents interface specifications, and operational documents on each new interface for posterity.
• Creates mapping documents for HL7 fields and sub-fields by collecting Epic system values and values for the other systems to serve as a central reference for doing mapping among the various systems.
• Performs configuration / build changes

EPIC Interface Analyst, Level 2

• Facilitates Epic vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality technology and applications systems.
• Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions.
• Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of Epic and related application systems.
• Participants in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
• Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
• Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion.
• Develops and implements data driven performance improvement methodologies.
• Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
• Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.

EPIC Application Analyst 2

• Responsible for designing, configuring, supporting and maintaining IS technology, applications and programs
• Provides support to FMOLHS facilities and users for Epic systems
• Performs ongoing analysis and problem-solving for technology integration in effective workflow
• Assumes higher-level projects and mentors/trains staff members

EPIC Application Analyst, Level 2

• Designs, configures, supports, and maintains accurate and efficient Information Services technology, applications, and programs
• Provides technical, systems, and applications support to FMOLHS facilities and users for Epic systems
• Provides ongoing analysis and problem-solving to ensure technology integration in effective workflow and process design
• Facilitates Epic vision development, solution design, standards guidance, project scoping, IS strategy integration, and implementation of efficient, high-quality technology and applications systems
• Evaluates technology, systems, and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions
• Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of Epic and related application systems
• Participates in solution testing and documents clear and concise system descriptions
• Collaborates with FMOLHS Information Services, leaders, team members, and end users to develop efficient, cost-conscious technology and applications system specifications
• Develops and implements data-driven performance improvement methodologies
• Ensures security, integrity, and privacy of FMOLHS data in conjunction with policies and procedures

Application Analyst 2

Program Manager

• Drive best value for supplies and purchased services
• Explicitly consider and optimize the triple aim goals of improved patient experience, improved quality outcomes, and reduced total cost
• Patient experience example metrics are inpatient days avoided, pain score improvement, speed to diagnosis, etc
• Quality outcomes example metrics are infections prevented, readmissions avoided, patient falls avoided, etc
• Total cost includes both the “fully-landed” bedside cost to use and utilization of the supply or service over that life of the product or service
• Pursue standardization to reduce variation and drive value
• Monitor and maintain/improve GPO contract compliance to deliver sustainable value over time
• Respond to market, supply, and service disruption by engaging end users and suppliers for acceptable alternate products and services
• Lead system-wide value analysis team(s) in the area of expertise
• Engage and lead organization (senior leaders, physicians, clinicians, department leaders) through a structured product evaluation and conversion process by collaborating with the various stakeholders
• Responsible lifecycle of contracts in the subject matter area
• Initiation, implementation including Oracle item management, and timely renewal or termination
• Contract monitoring to ensure value is realized
• Conduct business reviews with key vendors to ensure both goal alignment and vendor performance
• Understand, engage, and align internal stakeholders in preparation of vendor negotiation
• Identify best alternative(s) to a negotiation agreement (BATNA) prior to negotiation to establish both boundaries and options
• Use both internal and external benchmarking (where available) to drive data driven negotiations

Strategic Sourcing and Value Analysis Program Manager

Account Manager

• Performs an important function in the revenue cycle of the Health System.
• This role is production based and works assigned queues to coordinate with patients, co-workers, and external agencies to ensure the prompt payment and/or reimbursement of hospital charges.
• Relies on experience and judgment to accomplish responsibilities; works under minimal supervision; creativity is expected to perform job and may lead and direct the work of others.
• Must meet minimum performance and quality measures.

Patient Account Representative 3 – Hospital

Operations

• Executes Revenue Cycle Business Office Operations and functions
• Generates, analyzes and presents operational metrics for area being supported; could include things such as Billing, T Status, AR, Cash Balance, CFB, etc
• Designs, tests, and implements new system edits or workflow or queue changes.
• Designs, tests, and implements new processes to support regulatory or system changes.
• Identifies improvement opportunities to drive more revenue and recovery by the department.
• Monitors productivity of team members to ensure unit is operating efficiently and effectively; Looks for patterns and communicates any issues to manager for resolution.
• Identifies and rationalizes time gaps in team members work, communicating any issues to manager for resolution.
• Identifies process and system improvements to drive productivity to target levels
• General support tasks as needed

Revenue Cycle Operations Analyst

Procurement

• Order Placing & Tracking
• Purchases products, services, and equipment through a computerized system.
• Prepares analysis for Product Analysis Committee reviews as appropriate.
• Resolves issues related to orders which include discrepancies of pricing, receiving, freight issues, service approvals and order discrepancies.
• Reviews requested orders to ensure completeness, accuracy, and compliance with existing, policies and procedures.
• Reviews requests which vary from approved standards and sources the most cost-effective vendor.
• Open invoice issues consisting of price, quantity, receiving, or other related differences that have caused the invoice not to close out the purchase order. Work with accounting to get these invoices taken care of.
• Negotiates to ensure non-contracted items are procured from the most cost-effective source.
• Vendor Relations & Customer Support
• Interviews potential vendors and evaluate services and capabilities on behalf of customer
• Serves as a liaison between customers and vendors. Handles customers inquiries and problems in a timely and efficient manner. Meets with customer on a regular basis.
• Meets with vendors for resolving service-related issues.
• Research and Analysis
• Research requests to ensure compliance.
• Research product lines, prices, product sources, and other relevant information.
• Organizes, updates and research customer history files and records to ensure accurate and timely maintenance of data in MMIS.
• Evaluates research findings and negotiations in order to make independent decisions on matters.
• Analyzes data/services and determines which partner shall provide optimal total delivered value.
• Proposals/Contracts
• Prepares quotation/proposal requests from vendors and compares quotes with the specifications and availability of items.
• Analyzes GPO contracts and makes recommendation regarding participation.
• Interprets and evaluates contract provisions. Makes improvements as required.
• Approves and submits price increases provided for in contracts and makes changes as necessary and appropriate.
• Participates on Product Analysis Committees to identify contracting and standardization opportunities.
• Analyzes contracts and makes recommendation regarding participation.
• Strategic & Lead Responsibilities
• Effectively leads the team in the absence of the Supervisor.
• Acts as a lead/mentor for the team.
• Participates in higher-level projects.
• Other Duties as Assigned
• Responds to emergency request to ensure optimal customer service.
• Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Maintain competence through attendance at job-related educational programs.

Procurement Analyst – Experienced

• Facilitates Epic vision development, solution design, standards guidance, project scoping, IS strategy integration and implementation of efficient, high quality technology and applications systems.
• Evaluates technology, systems and application capabilities, analyzes workflow/data flow, and creates efficient and logical solutions. Plans, schedules, reviews, and performs analysis, design, construction, testing, and implementation of Epic and related application systems. Participates in solution testing and documents clear and concise system descriptions that meet project requirements and departmental quality standards.
• Utilizes organizational project management methodology, processes, and systems to ensure effective and efficient project development and completion. Evaluates requests for programming and provides timetables for completion.
• Collaborates with FMOLHS Information Services, leaders, team members and end users to develop efficient, cost-conscious technology and applications system specifications that maximize organizational performance.
• Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.
• Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
• Strives to promote the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise through participation in job-relevant seminars and workshops, attendance at professional conferences, and affiliations with national and state professional organizations.
• Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.

EPIC Application Analyst 1 – HIM

Manager

• Supports and integrates FMOLHS Information Services strategy, goals and decisions into the day-to-day operations of the department. Assists the director by providing operational support and in establishing departmental goals and objectives.
• Plans, prioritizes, and directs the work of team members in order to meet established goals and objectives, provide timely and effective service to customers, and maximize system efficiency. Provides technical input and assistance to all customers in order to identify problems and develop solutions.
• Develops and maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
• Provides guidance and support to team members and facilitates effective problem-solving among employees. Reviews staff performance, identifies performance deficits, and implements prudent recommendations that promote staff efficiency. Provides the team with direction and vision and fosters teamwork to create a work culture that values and encourages collaboration. Promotes and encourages the growth and development of staff members.
• Estimates future departmental personnel, equipment, and supply needs in order to ensure the attainment of operating goals. Develops, recommends, and implements the annual capital equipment, personnel, and operating budget for the department. Conducts periodic reviews of departmental performance, analyzes budget variances, and implements responsive action.
• Utilizes IS project management methodology and best practices to improve individual and organizational efficiency, effectiveness, and outcomes.
• Develops and implements data driven performance improvement methodologies. Maintains accurate records for use in evaluating organizational performance. Identifies ways of improving current services and consults with management on issues and problems.
• Ensures security, integrity, and privacy of FMOLHS data in conjunction with FMOLHS policies and procedures.