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HR Performance Center Representative
Franciscan Missionaries of Our Lady Health SystemHR Performance Center Representative at FMOL Health providing customer service and processing benefits-related inquiries and data updates. Assisting with HRIS navigation and queries related to employee lifecycle.
About the role
Key responsibilities & impact- Provides customer service support by responding to questions and performing benefits cycle processing and data updates
- Answers questions around network tier exceptions
- Follows standard forms, communications and processes
- Recognizes when to escalate issues to SME
- Understands regulations and regulation changes
Requirements
What you’ll need- 3 years of HR Experience
- High School Diploma
- Excellent oral and written communication skills
- Strong customer service skills
- Excellent problem solving skills and multitasking skills.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceoral communicationwritten communicationproblem solvingmultitasking