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HR Performance Center Representative
Franciscan Missionaries of Our Lady Health SystemHR Performance Center Representative at FMOL Health providing customer service and processing benefits-related inquiries and data updates. Assisting with HRIS navigation and queries related to employee lifecycle.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceoral communicationwritten communicationproblem solvingmultitasking
Industry Keywords
HR experiencebenefits cycle processingdata updatesnetwork tier exceptionsregulationsregulation changesescalationstandard formscommunicationsprocesses
About the role
Key responsibilities & impact- Provides customer service support by responding to questions and performing benefits cycle processing and data updates
- Answers questions around network tier exceptions
- Follows standard forms, communications and processes
- Recognizes when to escalate issues to SME
- Understands regulations and regulation changes
Requirements
What you’ll need- 3 years of HR Experience
- High School Diploma
- Excellent oral and written communication skills
- Strong customer service skills
- Excellent problem solving skills and multitasking skills.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities