FLSmidth

Product Specialist

• Leads sales activities for the product line in collaboration with the territory sales team
• Work closely with product experts and customers to develop product solutions
• Identifies sales support needs for the sales area including training, sales materials etc.
• Assists to define Services marketing strategy and support marketing and the implementation thereof for the sales area
• Provide technical support for the product line technologies
• Map and maintain information on competitor activity
• Engages key stakeholders in all activities
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities

Product Specialist – Milling

Supply Chain

• Management of the complete order-to-delivery process for our aftermarket products in ASEA
• Preparing the quotation and estimation for standard parts
• Proposal generation for standard parts, upgrades, retrofits, and consumables
• Order execution and supplier coordination
• Operational procurement and expediting
• Logistics execution in alignment with nominated logistics service providers
• Regional warehouse operations (3PL and company-operated)

Head of Supply Chain Execution, ASEA

Sales

• Develop and execute strategic account plans for key mining clients.
• Identify new opportunities for equipment sales and service contracts.
• Lead pump conversion initiatives and drive aftermarket growth.
• Build strong customer relationships to position FLSmidth as trusted OEM partner.
• Collaborate with Engineering, Service, and Product Support teams.
• Prepare and deliver technical and commercial proposals.
• Maintain CRM pipeline accuracy and provide regular sales forecasts.
• Represent FLSmidth at site visits, industry events, and customer meetings.

Site Sales – PCV APAC

Data Scientist

• Drive and support the execution of the Predict+ rollout plan, enabling parallel workstreams and ensuring timely delivery across multiple regions and projects.
• Manage and track commercial, administrative, and operational requirements.
• Review, validate, and ensure the accuracy and integrity of data before integration into corporate systems.
• Standardize, document, and optimize processes, templates, and workflows to improve efficiency, scalability, and consistency in Predict+ execution.
• Develop and deliver presentations, training sessions, and user support initiatives related to Predict+.

Product Analytics Specialist

Manager

• Management of the Screens Global Product Line to deliver targeted OI, Revenue, CM and EBITA.
• Collaborate with R&D to support the product development roadmap for the Service Line and introduction of new or improved products.
• Develop commercial strategy together with Regions and Product Specialists to drive profitable growth.
• Work in collaboration with the engineering and execution functions related to the products within the Service Line.
• Perform market research to determine customer needs, monitor market trends and identify opportunities for growth.
• Establish, maintain and enforce global pricing strategies in alignment with the overall pricing guidance.
• Maximize margin while achieving top line OI targets and support reliable and cost-efficient supply chain
• Work with the Region sales to establish strategies and plans for profitable growth in sales.
• In conjunction with Procurement, Regions and Product & System business line define the appropriate global inventory levels, stocking locations, and sourcing strategies—including make/buy decisions.
• Collaborate with the Product & System business line and other Service Lines to support strategies for profitable revenues including retrofits/upgrades, professional services, and digital services.
• Collaborate with the Procurement & Operation to optimize manufacturing reg. quality and cost.
• Lead Service Line team in accordance with corporate leadership values, instilling a culture of accountability, ongoing development, and ensuring employee engagement.
• Manage global installed base data.

Global Product Line Manager – Screens

Account Manager

• Customer Relationship Management: Build, strengthen and maintain long-term relationships with clients in the mining sector.
• Business Development and Sales Growth: Identify and develop new business opportunities within existing accounts and new prospects.
• Technical Knowledge and Solutions: Present, demonstrate, and explain the features, benefits and value of slurry pumps, hydrocyclones and knife gate valves.
• Commercial Execution: Prepare accurate technical and commercial proposals, including specifications, pricing and delivery schedules.
• Customer Support and Service: Provide post-sale support, including product training, troubleshooting and coordination of service activities.

Site Account Manager

Recruitment

• Build and maintain proactive pipelines for priority and hard‑to‑fill roles
• Conduct market mapping to identify talent pools, competitors, and skills
• Engage passive talent through sourcing tools, networking, and outreach
• Partner with HR and leaders to anticipate future workforce needs
• Deliver talent intelligence on hiring trends, locations, and benchmarks
• Maintain structured talent pools and candidate relationship practices
• Support critical and strategic hiring initiatives across the business

Talent Acquisition Partner – Talent Intelligence, Pipelines

• Lead the sales process for FLS Products, Pumps, Cyclone, and Valves, which includes product proposals, establishing & maintaining key customer relationships, equipment selections, technical sales, establishing pricing strategies, negotiating proposals, and securing orders for FLS
• Oversee and manage sales through a major distributor by offering technical support in order to effectively service and grow FLS installed base in assigned territories
• Lead the site conversions for FLS products on competitor installed base, propose technical solutions to improve pump and cyclone performance and reduce total cost of ownership for customers
• Establish strategies to protect the installed base of FLS and ensure the customers are supported technically and operationally within the broader FLS products & Site Sales support networks
• Prioritize, manage, and drive outcomes of cross-regional teams to deliver on customer committed deliverables
• Be responsible for new business development by prospect for potential new clients and turn this into increased business
• Grow and develop, engage, and motivate a large and diverse team (sales and product support teams) to continually increase customer satisfaction
• Ensure product design is maintained to US safety standards and the quality of the product is consistently premium and never compromised, whilst always ensuring a focus on ‘Safety First’ and Quality
• Be responsible for Business Development Planning and attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

Regional Sales Manager

Field Engineer

• Provide technical support to customers and contractors on FLS equipment during construction, commissioning, and operational maintenance.
• Provide customer support by phone, email and remote support.
• Work with sales and engineering departments to specify solutions for new systems and upgrades.
• Review operation of new and existing installations and provide customers and engineering departments with recommendations for improvement.
• Monitor customers and market for new opportunities and provide leads for the sales department.
• Work with other team members to create continuous improvement of products and services.
• Ensure that all work is performed in a safe manner and in compliance with all applicable safety rules and regulations.
• Provide training and development support for other engineers in FLS.
• May be designated as super user or product specialist for specific products.
• Works with engineering and project management in transition of projects from engineering to commissioning phase.
• Gap analysis, risk analysis, scope of work and training requirements.
• Provide feedback to stakeholders regarding quality issues and suggestions for product and process improvements.
• Provide thorough and timely reporting of services provided and key issues to management and customers.
• Extensive contact with customers.
• Must be able to maintain positive customer relationships.
• Expenditure authority limited to personal and team expenses and basic tools and parts required for assignments.
• Works independently on customers sites without direct supervision.

Field Service Engineer – Millwright, Technician

• Drive aftermarket sales growth across assigned customers and territory
• Develop and maintain strong customer relationships with mining operations and stakeholders
• Identify sales opportunities and convert them into profitable business outcomes
• Manage customer-specific pricing within approved guidelines and support value-based selling
• Promote the full FLSmidth product and service portfolio, including parts, consumables, upgrades, and technical solutions
• Gather customer feedback and market intelligence to improve customer experience and product offerings
• Understand competitor activity and develop strategies to position FLSmidth for long-term success
• Support customers in improving operational performance and sustainability outcomes
• Collaborate closely with the regional sales and service teams across Central Asia and APAC

Senior Site Account Manager

Procurement

• Develop and execute sourcing strategies for categories such as castings, forgings, fabricated components, hydraulics, gearboxes, and motors
• Develop and implement strategic sourcing plans at the product level taking category strategies into account
• Identify cost-saving opportunities within assigned categories and products, and drive prioritized savings initiatives
• Conduct spend analysis, benchmarking, should-cost modeling, and supplier consolidation to identify and realize cost-reduction opportunities
• Source, evaluate, qualify, and onboard global suppliers based on cost, quality, risk, and performance criteria
• Define and maintain strategic supplier segmentation using category, product, and risk analysis to identify critical suppliers, single-source exposure, and risk-critical components
• Lead supplier negotiations, including long-term agreements, pricing models, index-based pricing, and volume commitments
• Collaborate with internal stakeholders (Product Line Management, Engineering, Quality, and Operations) to align sourcing decisions with business and technical requirements
• Proactively engage suppliers and lead value engineering workshops in collaboration with engineering teams to drive cost optimization, design improvements, and manufacturability enhancements
• Manage supplier relationships and monitor performance using defined KPIs
• Track market trends and commodity price movements to support informed sourcing decisions
• Support new product introductions (NPI) by aligning sourcing strategies with engineering and internal manufacturing units
• Identify and mitigate supply chain risks related to geopolitical factors, commodity price volatility, and logistics constraints

Strategic Sourcing Manager

• Provides technical supervision and support to customers on-site, including maintenance, assembly/installation, commissioning, and start-up of mining equipment such as thickeners, filters, flotation cells, kilns, or related machines.
• Identifies and supervises the resolution of complex technical issues related to the maintenance, assembly, installation, commissioning, and start-up of equipment.
• Researches, evaluates, and recommends products, parts, upgrades, and services that meet customer needs.
• Prepares technical and field reports/documents.
• Prepares field administrative reports/documents.
• Builds and maintains ongoing relationships with customers to secure future business.
• Provides customer training on equipment features and maintenance.
• Provides technical support to internal departments as needed.
• Promotes a culture of personal and team safety, including consideration for others affected by the company’s operations.
• May be responsible for managing projects/processes, working independently with limited supervision and coaching, and delegating and reviewing the work of junior employees.

Field Service Engineer

Engineer

• Acts as the primary point of contact for customers, aiming to strengthen relationships across the different FLSmidth business areas.
• Activates and coordinates Field Services Engineering (FSE), Professional Services, Sales, and Global Specialists to deliver the most appropriate technical solutions aligned with customer needs.
• Manages maintenance plans in relation to spare parts requirements for FLSmidth equipment, ensuring efficiency and reliability.
• Identifies opportunities within existing customer installations for equipment replacement using FLSmidth parts and consumables, increasing share of wallet.
• Provides strategic input to support the development of customer retention and growth plans.
• Works closely with Solution Specialists to drive on-site consumables offerings.
• Identifies opportunities to increase total Service Business Line (BL) order intake through Field Services Engineering engagement.
• Develops, trains, and supports new Site Account Managers and Site Account Representatives to strengthen customer coverage and service delivery.
• Communicates with Global Service, Business Lines (BL), and Regional Sales & Lifecycle Management (RSLM) regarding market price competitiveness and supply localization/globalization strategies.
• Collaborates with Professional Services to deliver on-site customer support and identify Upgrades & Retrofits (U&R) opportunities that enhance customer value and operational performance.

In-House Engineer

• Lead on-site service operations, ensuring safety, reliability, and efficiency of client equipment.
• Mentor and coach junior Field Service Specialists, Site Account Managers, and technical teams.
• Develop and implement maintenance strategies, optimization plans, and reliability initiatives.
• Serve as the technical escalation point for complex equipment and operational issues.
• Drive customer satisfaction and retention by providing proactive solutions and expert guidance.
• Identify opportunities for equipment upgrades, consumables, and service contracts.
• Collaborate with Sales, Engineering, and Global Service Line Managers to align solutions with regional and global strategies.
• Manage site-level budgets, KPIs, and operational metrics to ensure high-performance outcomes.
• Support planning and execution of plant shutdowns, retrofits, and major service projects.
• Provide insights and reporting on operational performance, service trends, and customer feedback.

Senior Field Service Engineer, HPGR

• Lead on-site service operations, ensuring safety, reliability, and efficiency of client equipment
• Mentor and coach junior Field Service Specialists, Site Account Managers, and technical teams
• Develop and implement maintenance strategies, optimization plans, and reliability initiatives
• Serve as the technical escalation point for complex equipment and operational issues
• Drive customer satisfaction and retention by providing proactive solutions and expert guidance
• Identify opportunities for equipment upgrades, consumables, and service contracts
• Collaborate with Sales, Engineering, and Global Service Line Managers to align solutions with regional and global strategies
• Manage site-level budgets, KPIs, and operational metrics to ensure high-performance outcomes
• Support planning and execution of plant shutdowns, retrofits, and major service projects
• Provide insights and reporting on operational performance, service trends, and customer feedback