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Sales Engineer
FLSmidthSales Engineer developing and implementing strategies for PCV sales growth in mining and cement industries. Collaborating with team members to achieve sales targets and enhance customer satisfaction.
About the role
Key responsibilities & impact- Advance forward the PCV sales growth initiative
- Develop and implement strategy to grow sales and Pump, Valve and Cyclone installation base in defined sales territory
- Foster an environment of customer intimacy by putting the needs of the customer first, clear communication, and timely in efforts
- Responsible for growth of Order Intake (OI) and maintenance of Contribution Margin (CM) in territory to achieve PCV sales targets
- Engage in requisite technical product training to become a valuable client resource for cyclones, pumps, and valves
- Work with inside sales, product line management to develop value propositions for complex proposals that help differentiate FLSmidth from our competitors
- Manage/implement formal repair programs and identify opportunities to drive more service work
- Manage indirect relationships with authorized distributors, sales agents, and channel partners within territory
- Responsible for driving 3rd party performance including rep addition, subtraction, and/or replacement
- Review proposals generated by inside sales to ensure they are correct
- Owner of the pricing strategy and technical recommendations
- Generate technical documentation to describe the scope of supply for purchase orders
- Review order acknowledgements for accuracy
- Ensure travel expenses are prudent and reasonable
- Work with account receivables to help collect on overdue accounts
- Collaborate with members of the specialty applications, valve, and aggregate team to grow sales and service clients
- Serve as client account manager under guidance of specialty applications manager
- Participate in Miller Heiman sales training and keep all CRM Account Plan updated
- Monitor and support improvement processes to improve customer satisfaction and service quality
- Track warranty performance and support organization's efforts to reduce warranty claims
- Ensure adherence to FLSmidth’s policies including Safety, Compliance and Rules of Engagement
- Promote a culture of personal and team safety
Requirements
What you’ll need- B.Sc. degree in Engineering discipline (e.g., Chemical, Metallurgical, Mechanical, Electrical, Industrial) preferred
- 5+ years of industrial sales background, preferably in mining and minerals, or equivalent combination of education and experience
- Understanding of pump & hydrocyclone mechanics, operating theory, and value drivers
- Must be competent in account management, territory planning, negotiating T&C’s / Contracts and be able to organize sales strategies and possess exceptional presentation skills
- Excellent people skills with the ability to effectively communicate with customers
- Ability to read engineering/mechanical drawings, flowsheets and understand various processes
- Knowledge of competitor’s equipment to help define value proposition for FLSmidth offering
- Must be a self-starter and problem-solver who keeps the customers’ best interests at heart
- Communicates proactively & regularly with inside sales, product line engineering, and management teams
- Employee will conduct visits to a variety of mining, mineral processing, metal, chemical, pulp/paper, power & oil/gas sites
- Travel will include planned and emergency sales calls throughout the assigned territory
Benefits
Comp & perks- Competitive benefit package including health, dental, disability, life, and voluntary insurance options
- Time to recharge through PTO, plus 10 annual holidays, and parental leave
- Work-life balance with a flexibility work schedule so you can focus on professional and personal priorities
- Retirement preparation with a 401(k) and company matching
- Financial support for continuing education
- Annual bonus’s
- Employee Assistance Program
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementterritory planningnegotiating contractspump mechanicshydrocyclone mechanicsengineering drawingssales strategiespresentation skillstechnical documentationwarranty performance tracking
Soft Skills
customer intimacyclear communicationproblem-solvingself-starterexceptional presentationeffective communicationteam collaborationcustomer satisfaction focusorganizational skillsproactive communication
Certifications
B.Sc. degree in Engineering