Fleetio

Account Manager

• Develop long-term, mutually beneficial relationships within our most high-value and strategic customer segment account base
• Work to broaden Fleetio’s penetration across large fleet-holding enterprises
• Deepen those enterprises’ use of Fleetio’s full suite of products and capabilities
• Liaise between the senior-level customer stakeholders and cross-functionally within Fleetio
• Shape each customer’s post-sale growth journey
• Deepen and broaden product penetration
• Solidify long-term, mutually beneficial partnerships
• Uncover opportunities for expansion within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
• Drive ARR expansion by aligning our products and features with customer goals and objectives
• Partner closely with Fleetio’s Customer Success team to maximize product adoption and optimization, value, and satisfaction
• Communicate and present product demonstrations virtually (via teleconference) or in person
• Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges

Enterprise Account Manager

Marketing

• You become the go-to partner for sales, someone they trust, rely on, and want in every planning conversation
• You create thoughtful, high-quality experiences (events, dinners, customer moments) that feel personal
• You help turn big ideas into simple, repeatable programs that drive real pipeline
• You bring focus and clarity to territory marketing, aligning efforts to the accounts and regions that matter most
• You use Salesforce and data to connect the dots between marketing activities and revenue impact
• You help us show up in the market in a way that feels authentic, helpful, and distinctly Fleetio
• You test, learn, and improve, building a field marketing motion that gets better every quarter
• You find creative ways to break through the noise without overcomplicating things
• You help us build stronger relationships with customers and prospects, not just leads, but real people

Senior Field Marketing Manager

Full-stack Engineer

• Design and build the knowledge infrastructure that gives AI tools at Fleetio structured access to company context. The form this takes (an API layer, a CLI, an SDK, agent configuration, protocol servers, or something new) is a decision you will help make.
• Build integrations that connect Fleetio's internal knowledge sources (project management, documentation, code, data warehouses, communication tools) into a consistent, secure context layer with identity passthrough.
• Design the system so other teams can extend it. Whether that means spoke templates, plugin architectures, or shared configuration patterns, the goal is to scale beyond what a small team can maintain directly.
• Partner with teams across Fleetio to identify where missing context creates the most friction, and build the integrations that close those gaps. This is not engineering-only: Product Managers need AI tools that understand product strategy and customer data; designers need access to design systems and user research; Customer Success needs account history and help center content.
• Take ownership of CI/CD intelligence, making pipelines fast, reliable, and trustworthy as AI-accelerated development increases code velocity.
• Define and own the measurement framework for AI adoption and internal tool impact across the company. Track what works, surface what doesn't.
• Champion AI-first documentation practices: structure internal docs so AI tools can consume them effectively (coding examples, machine-parseable formats, clear interface descriptions).
• Collaborate closely with the Platform/SRE team (they own infrastructure; we build the tooling and knowledge layer on top) and with Product Managers, Designers, and Engineers across the organization.
• Produce well-tested, maintainable, and performant code. Thoroughly review your peers' code to ensure quality, maintain consistency, and share knowledge.
• Contribute enterprise-grade capabilities to Fleetio's existing internal AI tooling ecosystem: identity and auth for protected systems, governed data access, cross-system queries, and quality patterns that help the ecosystem scale.
• Establish the technical standards for the Leverage team. As the founding engineer, your decisions on architecture, tooling, and code quality will set the bar for everyone who follows.

Staff Software Engineer

Product Marketing

• Drive alignment across teams and systems: Act as a strategic partner across GTM and technology teams to align priorities, resolve competing demands, and ensure execution stays focused on the highest-impact work. Connect systems, people, and goals so delivery is coordinated, transparent, and outcome-driven.
• Own GTM program portfolio and prioritization: Lead the GTM PMO function, ensuring the highest-impact initiatives are prioritized, resourced, and executed. Drive clear decision-making across competing priorities and ensure alignment between business goals and technology investments.
• Partner with leadership: Work closely with senior stakeholders to drive clarity and decision-making. Translate system and program progress into clear business impact and actionable insights.
• Act as a GTM operator, not just a systems leader: Develop a deep understanding of Fleetio’s funnel, from pipeline generation through deal close and expansion. Identify where friction exists across the GTM motion and partner with business leaders to improve conversion, velocity, and overall revenue efficiency.
• Build operational rigor: Establish PMO governance and operating rhythms: Build the frameworks that guide how work gets planned, prioritized, and tracked across GTM. Drive executive visibility through clear reporting, QBRs, and portfolio reviews.
• Support budget and resource planning: Partner on GTM technology budgeting and resource planning. Help prioritize investments, manage tradeoffs, and ensure resources are aligned to the highest-impact initiatives.
• Define and track what matters: Build and track metrics that connect system performance to business outcomes, including pipeline velocity, conversion rates, forecast accuracy, and rep productivity.
• Scale systems and processes: Evolve the systems and workflows that power our lead-to-cash operations to reduce friction, improve reliability, and support scale.
• Lead cross-functional delivery: Oversee execution across GTM systems, ensuring strong data integrity, consistent processes, and seamless collaboration across teams.
• Support change management: Drive adoption of new systems and processes, ensuring changes are well-communicated, well-supported, and lead to meaningful improvements in how teams operate.
• Lead and develop a team of program managers and operations professionals. Create a culture focused on ownership, clarity, and delivering measurable business outcomes.

Director, GTM Technology – Operations

Account Executive

• Work with Fleetio Prospects in the Government and Education industries — all with hundreds (and up to thousands) of vehicles in their fleet
• Navigate complex organizational structures to identify and drive the sale process with multi-layer stakeholders in enterprise organizations: executive sponsors, champions, and buyers
• Develop a strategic business plan to source and close net new logos within a given territory
• Research and understand the business objectives of your customers and perform a value-driven sales cycle
• Collaborate with internal partners to move deals forward and ensure customer success
• Consistently deliver ARR revenue targets and drive success through a metric-based approach
• Develop and execute sales strategies and tactics to generate pipeline, drive sales opportunities, and deliver repeatable and predictable bookings
• Provide timely and insightful input back to other corporate functions, including Product Management, Customer Success and Account Management
• Create ROI and business justification reports based on a data-driven approach
• Run tight POCs based on business success criteria

Account Executive, Public Sector

Sales Development Rep

• You will manage outbound lead generation for our Mid-Market territory by researching and contacting (cold calling, emailing, social, etc.) prospective customers to understand their business needs and educate them on how Fleetio can help them achieve their goals
• Actively source new leads and develop detailed lead profiles in our CRM (Salesforce)
• Qualify prospect accounts and schedule meetings and demos with our Account Executives
• Assist in other strategic efforts to create qualified sales opportunities for Fleetio
• Develop and refine skills that will contribute to your success as an Outbound SDR and will be transferable to other opportunities as you grow (i.e., Lead SDR, Account Executive, etc.)

Outbound Sales Development Representative

• Know our software inside and out - you’ll be a solution expert for Fleetio and fleet management
• Conduct consultative sales to help Small and Medium organizations understand how Fleetio can help them
• Generate new pipeline through strategic outbound outreach (calls, emails, etc.)
• Perform web-based demos and presentations for prospects around the world
• Proactive and consistent follow-up via phone and email with prospects
• Negotiate pricing & close opportunities

Account Executive, SMB

• Build and scale a formal Customer Marketing program that supports marketing, sales, and product initiatives.
• Increase the volume and quality of customer proof points, including case studies, testimonials, reviews, and references.
• Develop a structured pipeline of customer champions who actively promote the brand.
• Support revenue growth by enabling sales with customer references and proof stories.
• Elevate the company’s brand credibility through authentic customer storytelling and thought leadership.
• Strengthen relationships with strategic customers through recognition and engagement opportunities, including a Customer Advisory Board.
• Expand participation in events, webinars, advisory boards, and speaking opportunities.
• Partner with Product Marketing to showcase customer outcomes and success narratives.
• Improve the company's presence on review platforms and peer communities.
• Create measurable programs that tie Marketing activities to pipeline influence and customer retention.

Senior Customer Marketing Manager

Manager

• Own and lead everything related to how we compete and win in the market.
• Shape the strategy and deliver insights that fuel our go-to-market teams.
• Be the subject matter expert for competitive intelligence.
• Work across Marketing, Sales, Enablement, and Product.
• Conduct deep-dive competitor analysis.
• Create battlecards and playbooks.
• Enable field teams to win through actionable insights.
• Start as a hands-on operator and eventually lead a small CI team as the function expands.

Senior Manager, Competitive Intelligence

Customer Support

• Serve as the primary point of contact for basic technical support and product-related inquiries from customers using Fleetio.
• Provide exceptional customer service for tier 1 tickets via phone calls while maintaining a high level of professionalism and empathy.
• Demonstrate comprehensive knowledge of our fleet management software, including a basic understanding of its features, functionalities, and integrations.
• Investigate complex software issues reported by customers, collaborating with Support Specialists, SME’s, Shift Leads, and Support Engineering teams to identify and escalate customer issues to the appropriate team.
• Continuously identify opportunities to improve the customer support process, including streamlining workflows, enhancing documentation, and implementing customer-focused initiatives.

Associate Customer Support Specialist

Chief Marketing Officer

• You will ensure that Marketing’s influence is visible from first website touch through closed-won revenue, with clear accountability across the entire funnel
• Build and own a Marketing Operations roadmap aligned to Marketing OKRs and GTM priorities
• Drive quarterly planning, prioritization, and capacity tradeoffs across Sales, CS, and Marketing
• Architect a scalable demand engine across inbound, outbound, lifecycle, paid, partner, and expansion motions.
• Translate marketing strategy into measurable funnel design, conversion optimization plans, and pipeline creation targets.
• Establish standardized executive dashboards and board-ready reporting across the full funnel (Lead → MQL → SQL → Pipeline → Revenue).
• Own end-to-end funnel analytics, including pipeline sourcing, multi-touch attribution, and buyer journey influence.
• Identify and close conversion gaps across the funnel (inbound conversion, demo-to-SDR handoff, MQL-to-SQL, and pipeline velocity).
• Deliver pacing and performance insights that inform revenue forecasting and GTM planning.
• Establish visibility into pre-MQL performance, including traffic quality, source mix, engagement depth, and content performance.
• Own and optimize the Marketo ↔ Salesforce architecture, ensuring clean lifecycle management, data synchronization, campaign tracking, and attribution integrity.
• Identify automation and AI opportunities that increase efficiency and insight speed
• Lead attribution strategy, data governance, and campaign taxonomy standards. Establish rigorous campaign taxonomy, naming conventions, and governance frameworks to support scalable reporting.
• Ensure scalable data models that support advanced analytics and forecasting
• Partner with Marketing on website strategy, CMS optimization, and real-time engagement tools (e.g., conversational marketing platforms, AI-powered chatbot solutions such as Qualified or similar tools).
• Ensure airtight conversion-tracking and lead-routing infrastructure from the website to SDRs.
• Implement clear intake, prioritization, and SLA frameworks
• Establish consistent weekly and quarterly planning cadences
• Partner closely with Sales and Business Development to optimize demo-to-SDR handoff, speed-to-lead performance, qualification criteria, and lead routing logic.
• Ensure shared accountability across Marketing and Sales for pipeline creation and conversion outcomes
• Define Marketing’s KPI framework and connect investment to SaaS unit economics
• Improve conversion, reporting efficiency, and data accuracy
• Lead and develop the Marketing Ops and Analytics team
• Build specialized expertise across funnel analytics, attribution modeling, lifecycle optimization, and marketing systems architecture

Senior Director of Marketing Operations

Product Manager

• Champion customer outcomes: Work closely with customers to deeply understand their goals, workflows, and challenges – ensuring seamless onboarding, setup/implementation, and ongoing satisfaction.
• Drive product impact: Drive cross-functional collaboration with engineering, design, and go-to-market teams to deliver features that solve real customer problems, drive adoption, and reinforce our competitive edge.
• Guide the Full Product Lifecycle: Discovery, ideation, specification, test, delivery, launch / GTM, analysis, and optimization – ensuring roadmap milestones are met
• Ensure Successful Product Launches: Develop and execute go-to-market (GTM) strategies for product launches and updates, ensuring successful adoption.
• Deliver onboarding success: Lead the onboarding process for new clients, coordinate internal resources, and track progress to ensure timely and effective implementation.
• Be the voice of the customer: Gather, synthesise, and share customer insights to inform product decisions and prioritise improvements that drive adoption, engagement, and retention.
• Communicate with Clarity and Purpose: Clearly articulate product vision, value, and progress to stakeholders, including team members, prospects, and customers, ensuring alignment and transparency.
• Continuously Improve Product Operations: Continuously seek ways to improve our product development and delivery processes, ensuring we bring value to customers quickly and efficiently.
• Foster a Culture of Collaboration and Learning: Help create a culture of experimentation, learning, and cross-functional teamwork – encouraging open feedback and shared ownership of results.
• Define and measure success: Establish clear metrics for product performance, regularly analyse data, and share actionable insights to guide product roadmapping and continuous improvement.
• Become a Subject Matter Expert: Demonstrate deep knowledge of our product suite, including its features, functionalities, and technical integrations (e.g. APIs, SAML, SSO, ETL etc.), as well as the fleet management industry and domain.
• Innovate and differentiate: Identify new opportunities for product innovation and expansion, using market research and customer feedback to shape the roadmap and deliver unique value.

Senior Product Manager – Auto Integrate

Analytics Engineer

• Enable self-service analytics for all team members by designing clean, intuitive data models and metrics through dbt, empowering employees to make informed, data-driven decisions.
• Develop and refine custom data pipelines that ingest data from operational systems to our analytics platform, handling both streaming and batch data using third-party tooling and home-grown solutions
• Maintain and optimize the data platform infrastructure, focusing on data quality, ELT efficiency, and platform hygiene.
• Architect and implement key components of the analytics infrastructure, such as BI, semantic layers, and foundational data warehouse.
• Develop and maintain streaming data pipelines from a variety of databases and data sources
• Collaborate across business units to understand data needs and ensure required data is collected, modeled, and available to team members.
• Document best practices and coach/advise other data analysts, product managers, engineers, etc. on data modeling, SQL query optimization & reusability, etc. Keep our data platform tidy by managing roles and permissions and deprecating old projects.

Senior Analytics Engineer – Auto Integrate

• Define and own a differentiated, data-informed vision, strategy, goals, and roadmap for FleetOS.
• Drive measurable outcomes for fleets by turning data + workflows into results (uptime, cost savings, compliance leverage), not just features.
• Treat the platform as a product: own strategy across APIs, extensibility, automation primitives, and partner-facing surfaces.
• Make Fleetio the orchestration layer for third-party tools and machine-to-machine workflows.
• Advance data standardization and intelligence so FleetOS can provide guidance, benchmarking, and next best actions.
• Lead and scale a team of PMs to maximize their effectiveness and support career growth.
• Hire and develop PM leaders, provide clear expectations, and create space for teams to take smart risks and learn.
• Foster a culture of impact, experimentation, iteration, collaboration, learning, and sound decision-making.
• Create strong cross-functional alignment by setting crisp goals, making principled tradeoffs, and communicating clearly.
• Collaborate with Engineering to optimize product development practices and delivery predictability.
• Collaborate with Design to deliver a coherent, high-quality platform experience (including developer and admin experiences).
• Collaborate with Product Marketing to position FleetOS capabilities, support launches, and evolve packaging and monetization where appropriate.
• Collaborate with Marketing, CX, Sales, Enablement, and customer-facing teams to improve awareness, win rates, and retention.
• Serve as an ambassador for FleetOS and the product team, and roll up your sleeves.

Director of Product Management, FleetOS

Revenue Operations

• Own reporting and dashboards that provide a clear view into ARR performance across churn, contraction, reactivation, and expansion
• Analyze churn, contraction, and expansion trends to identify root causes and inform changes to GTM plays, segmentation, or customer coverage
• Fine-tune renewal and expansion forecasting by improving process, data hygiene, and visibility into at-risk and growth accounts
• Facilitate weekly and quarterly business reviews in partnership with Customer Success and Account Management leaders to support renewals, NRR, and GRR
• Design scalable post-sales processes, including customer handoffs, account ownership, and lifecycle milestones
• Partner with GTM Systems to continuously improve Salesforce, Gainsight, and supporting tools to better enable revenue teams