Fleetio

Engineering Manager

• Lead the Ecosystem engineering team focusing on Partnerships and Developer Experience
• Influence engineering leadership, technical strategy, code quality, and performance
• Collaborate with engineering leaders, product managers, designers, and stakeholders to define requirements and prioritize features
• Deliver high-quality releases and manage projects and initiatives against delivery timelines
• Contribute to building product roadmap and OKRs with clear goals and outcomes
• Partner with product managers to drive outcomes in alignment with business goals
• Collaborate with mobile counterparts to deliver cohesive solutions across web and mobile platforms
• Develop, mentor, and grow engineering talent; manage team performance via regular 1-on-1s and performance reviews
• Work with Senior/Staff Engineers to enable well-tested, maintainable, and performant code
• Review team code as necessary to ensure quality, maintain consistency, and share knowledge
• Advocate for and mentor the team on engineering best practices and development patterns
• Foster a positive and productive work environment to boost engagement and morale
• Communicate timely updates and progress on initiatives to relevant stakeholders
• Recruit top engineering talent as needed for the team

Engineering Manager, Ecosystem

Systems Engineer

• Define the architectural vision and technical strategy for Salesforce CRM and associated platforms, ensuring alignment with overarching business objectives.
• Lead the development of scalable, secure solutions that integrate smoothly with other enterprise systems and support long-term growth.
• Architect and execute end-to-end integrations with third-party applications, owning full lifecycle implementation where needed.
• Evaluate build-versus-buy decisions and make informed choices based on business value, resource availability, and technical feasibility.
• Collaborate with cross-functional departments to gather requirements, prioritize initiatives, and deliver solutions that maximize impact.
• Partner with Product and Engineering teams to embed product data into GTM systems, enabling insights and automation across the funnel.
• Assess, adopt, and implement new technologies by quickly understanding system capabilities and fit for purpose.
• Advise senior leadership on architectural trade-offs and contribute to business strategies through technical insight.
• Proactively identify and resolve complex, high-impact technical challenges, ensuring performance, reliability, and scalability of Salesforce and integrated tools.
• Act as a thought leader and subject matter expert, translating emerging technology trends into actionable business strategies and innovations.

GTM Systems Architect

Salesforce Administrator

• Oversee configuration, customization, and maintenance of Salesforce Service Cloud.
• Administer and enhance case management processes, including routing, escalation, SLAs, and resolution workflows.
• Build and maintain automation (Flows, approval processes, business rules) to streamline support operations and improve efficiency.
• Partner with internal teams to integrate Salesforce with systems such as Gainsight, Front, and Snowflake, ensuring consistency and alignment across platforms.
• Collaborate on cross-functional initiatives by providing expertise on how Salesforce can support enterprise-wide customer success strategies.
• Work closely with Customer Experience Operations teams to understand workflows, challenges, and opportunities for process improvements.
• Deliver solutions that improve customer satisfaction and operational efficiency.
• Provide end-user support and manage escalations, ensuring quick and effective resolution of system-related issues.
• Manage user setup, roles, and permissions to ensure proper access and data security.
• Partner with stakeholders to prioritize feature requests, enhancements, and integrations.
• Communicate system changes and enhancements to end users with appropriate documentation and training.
• Proactively manage release updates, system health checks, and security reviews to ensure platform stability.

Full-stack Engineer

• Design and evolve mission-critical backend systems and frameworks that power features across Fleetio’s product verticals.
• Collaborate with Product Managers, Designers, and Engineers in a highly async environment to consistently deliver high-quality software.
• Build systems that are scalable, observable, and well documented, setting patterns and communicating best practices for the broader engineering org.
• Mentor and support engineers through code reviews, async discussions, and technical guidance, raising the bar for engineering quality.
• You will take part in planning, designing, and implementing solutions for our Core framework products.
• Lead the design and architecture of new frameworks, ensuring reliability, maintainability, and long-term scalability.
• You will engage in collaborative design and architecture of features.
• You will produce well-tested, maintainable, and performant code.
• You will research and implement prototypes and spikes as necessary to validate assumptions and technical feasibility.
• You will express your opinions to help drive development and planning processes.
• You will thoroughly review your peers' code to ensure quality, maintain consistency, and share knowledge

Engineering Manager, Ecosystem

GTM Systems Architect

Salesforce Administrator

Senior Software Engineer, Core