Mid-Market Account Manager – Expansion Account Executive

Fleetio

Mid-Market Account Manager responsible for retention and expansion of existing accounts at Fleetio. Driving net revenue growth and strategic development in a fast-paced environment.

Posted 6/9/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Own a portfolio of Mid-Market accounts with responsibility for retention, expansion, and net revenue growth
Develop and execute strategic account plans that identify growth opportunities, stakeholder relationships, and expansion pathways
Conduct account mapping to build multi-threaded relationships and expand engagement across departments, business units, and executive stakeholders
Prioritize accounts and opportunities based on growth potential, customer objectives, and business impact
Drive expansion strategy through proactive upsell, cross-sell, and product adoption initiatives
Uncover and qualify new revenue opportunities by aligning Fleetio's solutions with customer business goals
Achieve NRR objectives through renewals, expansion sales, and commercial negotiations
Partner with Customer Success to maximize adoption, value realization, and expansion readiness
Present business reviews, strategic recommendations, and product demonstrations to stakeholders at all levels, including executive leadership
Serve as a trusted advisor by providing industry insights, best practices, and strategic guidance
Travel approximately 25% to customer sites, executive meetings, and industry events

Requirements

What you’ll need

3+ years of quota-carrying Account Management, Strategic Account Management, or SaaS sales experience with a track record of exceeding revenue targets
Demonstrated success driving expansion revenue through account planning, upselling, cross-selling, and renewal strategies
Experience managing and prioritizing a large book of business
Strong account mapping and stakeholder management skills, including building relationships with executive decision-makers
Ability to develop and execute account growth strategies that drive measurable business outcomes
Experience identifying customer business objectives and translating them into expansion opportunities
Strong commercial acumen, negotiation skills, and executive presence
Highly organized with exceptional prioritization and pipeline management skills
Results-driven, resourceful, and motivated by achieving ambitious growth goals
Thrives in a high-growth, fast-paced environment
Ability and willingness to travel approximately 25%

Benefits

Comp & perks

Multiple health/dental coverage options (100% coverage for employee, 50% for family)
Vision insurance
Incentive stock options
401(k) match of 4%
PTO - 4 weeks (increases at year two!)
12 company holidays + 2 floating holidays
Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
FSA & HSA options
Short and long term disability (short term 100% paid)
Community service funds
Professional development funds
Wellbeing fund - $150 quarterly
Business expense stipend - $125 quarterly
Mac laptop + new hire equipment stipend
Fully stocked kitchen with tons of drinks & snacks (BHM only)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Account ManagementStrategic Account ManagementSaaS salesAccount planningUpsellingCross-sellingRenewal strategiesPipeline managementRevenue growthCommercial negotiations

Soft Skills

Stakeholder managementRelationship buildingStrategic guidanceOrganizational skillsPrioritizationResults-drivenResourcefulnessMotivationExecutive presenceAdaptability