Financial Conduct Authority

Operations

• Support the CASS Operations, Data and Risk team as a first-line intake point for information and data received by ReSOC (from firms, auditors and internal stakeholders)
• Apply a consistent, risk-based approach to prioritise incoming correspondence and data, identify key themes and potential consumer harm indicators, and escalate appropriately within agreed timescales
• Produce concise analysis and MI for stakeholders to support timely decision-making and effective allocation of work across ReSOC and wider FCA teams, ensuring decisions are well informed and aligned to consumer protection goals
• Develop deep knowledge of the CASS regime, enhancing your grasp of how firms protect client assets across the UK
• Identify recurring issues, bottlenecks and avoidable rework; propose and implement process improvements (e.g., templates, guidance, automation opportunities, standard operating procedures) to improve efficiency and quality

Resolution Strategy, Operations and CASS Analyst

Financial Planning and Analysis

• Conduct and support in-depth financial resilience assessments across a diverse portfolio of wholesale and retail firms, helping protect the stability and safety of the financial system, giving you exposure to complex business models and important regulatory work
• Support the delivery of high quality, timely analysis, ensuring regulatory decisions are well informed and effective, building your reputation for precision and efficiency in a demanding environment
• Evaluate and apply the most appropriate regulatory tools, helping firms meet financial resilience standards, deepening your knowledge in prudential regulation and enhancing your decision-making capability
• Coach and mentor associates within the team, building capability and confidence, while developing your own leadership and people management skills
• Collaborate closely with front line supervisors, contributing to joined up regulatory outcomes, expanding your network and deepening your understanding of supervisory practices
• Role model judgement, engagement, delivery, and self-management, aligned with FCA values, positioning yourself as a trusted and credible professional within the organisation
• Apply and deepen your understanding of prudential regulation frameworks, working across different regimes, enhancing your technical knowledge and broadening your regulatory knowledge
• Collaborate with senior stakeholders and engage across varying prudential regimes, shaping outcomes and building alignment, giving you visibility and the opportunity to contribute to important strategic work

Senior Financial Risk Specialist

• Lead and inspire an effective team to meet key objectives, including developing and empowering a team of professionals through performance management, coaching, and mentoring to build capability, enhance engagement, and develop future leaders across the wider department
• Shape and guide prudential policy thinking, providing thought leadership that informs strategic decisions and improves the organisation’s regulatory and risk framework
• Play a pivotal role in running the department, contributing to strategic direction as part of the leadership team and ensuring delivery of priorities that support long-term value
• Champion a well-defined, values-driven culture, role modelling the right behaviours to embed accountability, collaboration, and effective performance across the team

Policy Manager, Financial Resilience

• Turn data and evidence into practical policy solutions, shaping decisions that are credible and outcome focused
• Deliver complex policy projects with clarity and confidence, using sound judgement to prioritise effectively
• Build and nurture strong relationships across diverse stakeholder groups
• Translate complex issues into clear, compelling messages
• Contribute to a positive, supportive team culture, adapting your approach to help colleagues succeed

Senior Pension Policy, Institutional Investments Policy Advisor

Manager

• Provide technical legal and strategic advice on a wide range of complex supervisory and enforcement matters, often under time and stakeholder pressure
• Prepare applications and take urgent action using a range of tools to mitigate emerging and ongoing risks in the most effective way
• Progress a caseload and offer specialist advice and oversight for key intervention cases
• Deliver legal advice to Executive Decision Makers on interventions cases and present on key interventions matters
• Assist the Department Management team by providing strategic thought, informed by visibility of complex issues across the Department and wider FCA, and contribute to Management Information
• Collaborate with the other Retail 4 Team Managers to identify and react to emerging trends and associated training or change needs

Manager – Interventions Team

Risk

• Lead a Directorate within Risk and Compliance Oversight and report directly to the General Counsel and Chief Risk Officer
• Oversee the maintenance of the Risk Management Framework
• Provide ongoing guidance and oversight of risk management across the FCA
• Oversee the effective operation of the Assurance function
• Support and drive effective risk management and decision making
• Improve and embed FCA-wide risk and compliance awareness and understanding
• Promote continuous improvement through quality assurance and lessons learned reviews
• Champion risk management at a senior level across the organisation

Director, Risk

Salesforce Developer

• Support the design, development, and deployment of AI models and automations within Salesforce, with a focus on Agentforce and Data 360 platforms
• Work with stakeholders to understand business requirements and help translate these into practical AI solutions
• Configure, customise, and help optimise Salesforce AI features, supporting integration with existing systems and alignment with FCA guidelines
• Assist with monitoring and maintaining AI models to ensure accuracy, relevance, and compliance, contributing to ongoing improvements where required
• Provide technical support to business users, including assisting with training and resolving issues related to Salesforce AI functionality
• Create and maintain clear documentation for AI models, workflows and system integrations
• Collaborate with IT security and risk teams to support data privacy and ensure AI solutions meet relevant regulatory requirements
• Keep up to date with developments in Salesforce AI, Agentforce, Data 360, and related technologies

Data Scientist

• Shape how the FCA influences on a global scale, directing high-profile engagement across UK and global resilience forums (including G7 and CMORG Cross-Market Operational Resilience Group) to protect the UK’s financial system from cyber and operational risks
• Shaping new FCA policy and initiatives on cyber and operational resilience in close partnership with the Bank of England, PRA, HMT and colleagues across the FCA
• Bring clarity and confidence, producing clear briefings and reports that inform senior decision‑makers, industry and the public helping firms act and consumers stay protected
• Build a data‑led department, leading the delivery of our TRC Data Strategy to spot emerging threats early and enable smarter, faster intervention that protects millions of consumers
• Set the narrative, by owning the TRC Communications Strategy and working side‑by‑side with Communications colleagues to deliver timely, trusted messages in moments that matter most
• Keep the department connected and resilient, coordinating operational delivery, supporting effective governance and ensuring the FCA responds appropriately to scrutiny and statutory duties
• Work collaboratively, playing a key role in the TRC Leadership Team to deliver the FCA’s mission to protect consumers, markets and the wider economy from harm
• Grow people and respond when it counts, coaching a high‑performing team and stepping in during live incidents to support the FCA’s response to firm‑ and sector‑wide disruption

Engagement, Policy and Data Manager

Administration

• Provide day to day administrative and coordination support to ensure the smooth running of the department
• Act as a central point of contact for departmental processes supporting effective information flow across teams
• Manage shared inboxes diaries and meetings ensuring arrangements are well organised and aligned with FCA processes
• Coordinate meetings and events including agendas papers and practical arrangements
• Track actions maintain records and coordinate information requests to support operational activity
• Coordinate onboarding and offboarding activity maintaining accurate records and system access
• Enable delivery within a department with exposure to a wide range of stakeholders

Team Administrator

• Manage the delivery of complex harm assessments and high‑profile projects, ensuring robust, evidence‑based outcomes that directly inform decision‑making and improve market outcomes
• Oversee and support the team to deliver priority projects in the work programme on time and to required standards, creating clarity, momentum and quality while helping team members grow their skills and confidence
• Work closely with the Manager and Lead Associate to shape team strategy and priorities, acting as a trusted escalation point and line manager to provide clear leadership, support performance, and build a resilient team
• Build and deepen internal and external stakeholder relationships, collaborating effectively to extend the team’s impact and ensure our work effects real‑world change

Consumer Investments Market Insights Lead

Data Analyst

• Developing tools and conducting data analysis to offer insights on the risks that banks face, this will include:
• Scoping, prioritisation and execution of data projects
• Coordinating multi-firm analysis which identifies and addresses outliers
• Engaging with supervisors to present your findings and recommendations for follow up with firms
• Where relevant, escalating identified risks for inclusion in our risk framework
• Supporting the implementation of an external communications strategy and risk strategy
• Working within a team and assisting on workstreams both within the team and across the department more broadly
• Collaborating inclusively, contributing to an environment where all opinions are listened to and respected and engaging with the FCA’s Diversity and Inclusion agenda

Wholesale Banks Data Analyst

Auditor

• Support and coordinate non‑financial Internal Audit reviews under the supervision of Review Managers, gaining exposure across the FCA and its regulatory activities
• Assess key risks, controls and processes (regulatory and operational), evaluating their design and operational effectiveness in line with Internal Audit methodology and Global Internal Audit Standards
• Apply analytical skills to synthesise information from multiple sources and form sound judgements on audit scope, findings and control effectiveness
• Use project management disciplines to deliver audits to agreed milestones, manage dependencies and escalate delivery risks promptly
• Identify issues and root causes, articulating control weaknesses, gaps and strategic risks supported by sufficient and reliable evidence
• Communicate effectively with stakeholders, including senior and executive management, demonstrating confidence, professionalism and constructive challenge
• Produce clear, concise and high‑quality audit reports for FCA leadership, setting out evidence‑based findings and value‑adding recommendations
• Build and maintain effective working relationships across the organisation, contributing to a collaborative and effective audit function

Lead Auditor, 12-Month Fixed-Term Contract

General Counsel

• Assist the Private Secretary in supporting the General Counsel and Chief Risk Officer
• Act as a central coordination point for internal and external stakeholders in their engagement with the General Counsel and Chief Risk Officer escalating complex or sensitive matters to the Private Secretary
• Support others in the office with operational matters including budget oversight, business continuity management, risk management and governance meeting coordination and prepare minutes with accuracy
• Help to prepare and maintain spreadsheets and management information for reporting to Executive Committees
• Take responsibility for monitoring action items and providing regular progress updates
• Support with coordinating briefings and information flows across the GC and CRO’s office
• Contribute to the smooth and consistent operation GC and CRO’s office processes

Assistant Private Secretary – General Counsel, Chief Risk Officer

Artificial Intelligence

• Craft and refine prompts that enable safe, secure and compliant use of LLMs, helping the FCA harness AI responsibly for the public good
• Partner closely with AI product owners, data scientists, compliance leads and business teams to co‑create solutions that deliver meaningful outcomes
• Shape and implement technical and functional requirements for Agentic AI deployments that keep the FCA at the forefront of emerging industry standards
• Ensure AI behaviours are accurate, explainable and aligned to FCA policies, strengthening trust and protecting millions of UK consumers
• Build strong, collaborative relationships across departments to drive adoption of AI capabilities that support smarter, faster decision‑making
• Create well‑documented, reusable prompts and contribute to a central prompt library that empowers colleagues across the organisation
• Integrate prompting techniques into existing FCA services and applications, enhancing efficiency and user experience
• Use qualitative and quantitative insights to guide AI development and maintain awareness of the fast‑evolving AI landscape

AI Prompt Engineer

• Discover opportunities for innovation and turn them into thoughtful design proposals that create meaningful impact and deliver value quickly
• Create and review design papers, make confident design decisions and offer technical guidance that helps teams grow and succeed together
• Champion quality by reviewing artefacts from internal teams and external partners, ensuring every solution meets business needs and aligns with our shared vision
• Design architectural solutions that balance technology, security and capacity while staying aligned with enterprise standards and strategies, always keeping the bigger picture in mind
• Simplify complexity by resolving technical challenges with care and clarity, making solutions easy to understand for all stakeholders and ensuring integrations run smoothly
• Collaborate in design authority forums, support integration and functional testing and bring your expertise in data modelling to deliver solutions that meet readiness criteria and FCA risk appetite