L&D Consultant – AI and Data Upskilling

Financial Conduct Authority

L&D Consultant designing and delivering integrated AI and data upskilling programs for FCA's evolving digital capability model. Supporting colleagues to use technology confidently and safely in their roles.

Posted 7/3/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £43,300 - £69,500 per yearWebsite

About the role

Key responsibilities & impact

Design integrated learning interventions combining AI literacy, data literacy and core business skills, translating strategic concepts such as tool readiness, professional judgement and safe AI use into practical, applied experiences that build confidence and capability
Sequence learning alongside tool and technology adoption by collaborating with HR, DTI and business areas, ensuring training reinforces trust, enables process and automation thinking, and improves workflow design capability
Define and communicate tool readiness requirements across roles and cohorts, aligning capability development with organisational needs to support effective and scalable AI and data adoption
Develop scenario-based, role-specific learning grounded in real organisational workflows, enabling colleagues to apply AI and data skills directly within their day-to-day responsibilities
Embed behavioural and judgement-focused learning that promotes safe and ethical AI use, deepens understanding of data governance and accountability, and supports effective manager role modelling
Pilot targeted learning interventions with defined cohorts, evaluating effectiveness through behavioural change, process efficiency and quality outcomes, and refining approaches using data-driven feedback
Engage and align stakeholders across HR, DTI and business functions to co-create learning solutions that are strategically aligned, operationally relevant and scalable across the organisation
Contribute to organisational capability building by shaping integrated AI, data and digital upskilling approaches, helping shape how training, tooling and governance combine to enable safe adoption and positioning the role as a key driver of future skills development

Requirements

What you’ll need

Proven experience designing learning interventions for digital, data, or AI capability building
Experience embedding learning within technology adoption or transformation programmes
Demonstrable ability to conduct skills assessments and define capability pathways
Integrated AI and data capability design - experience designing learning that can build on and combine data literacy, AI literacy, and business skills
Learning design aligned to capability maturity - ability to design interventions across different maturity levels, such as awareness and foundational understanding; applied process and automation thinking; and advanced capability (e.g. workflow or agent design)
Scenario-based and applied learning - strong experience in scenario-based, role-specific learning design
Ability to translate abstract concepts into practical, work-based use cases and understanding of AI, automation and data in context
Working knowledge of tools and technology in this space, such as data visualisation platforms; workflow tools (e.g. Power Automate); AI tools (e.g. Copilot, agent-based systems)
Understanding of how these tools are applied in business processes, rather than just technical capabilities
Stakeholder engagement - experience working across HR, technology, and business teams; ability to communicate with senior stakeholders and align learning to strategic objectives
Evaluation and continuous improvement - experience evaluating learning effectiveness and iterating based on feedback and data

Benefits

Comp & perks

25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Scenario-Based Learning DesignCapability Pathway DefinitionSkills AssessmentProcess and Automation ThinkingWorkflow Design

Soft Skills

Communication with Senior StakeholdersCollaboration Across Teams