Capabilities and Controls Manager

Financial Conduct Authority

Manage high-profile initiatives improving regulatory Authorisations at FCA. Lead Controls and Capabilities team to enhance operational resilience and efficiency.

Posted 7/16/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £74,900 - £110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex operational and regulatory initiatives, utilizing data and assurance findings to drive improvements and enhance efficiency. Capable of developing governance frameworks and clear reporting for senior stakeholders while fostering strong relationships across teams.

Highest-signal resume keywords

Operational Change ManagementRegulatory UnderstandingAnalytical SkillsStakeholder EngagementGovernance Framework Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisRisk AssessmentQuality AssuranceReportingProcess Improvement

Soft Skills

Relationship BuildingInfluencingAccountabilityCoordinationJudgement

Tools & Technologies

AIAutomation

Industry Keywords

Operational EnvironmentRegulatory EnvironmentAssuranceControlChange Management

About the role

Key responsibilities & impact

Manage high-profile, cross-cutting initiatives that improve how Authorisations operates, from identifying problems and analysing evidence through to delivery, implementation and measuring impact
Shape and improve key processes, using quality assurance findings, operational data, risk insight and stakeholder feedback to ensure effective and well-controlled ways of working
Use data, assurance outcomes and regulatory knowledge to identify themes, question assumptions, drive improvement activity and ensure actions deliver meaningful results
Develop clear reporting, management information and governance frameworks that enable senior leaders to understand risks, issues, priorities, decisions and progress at a glance
Oversee the implementation of the Authorisations capabilities framework, ensuring training, guidance and expectations support both current performance and future organisational needs
Support the practical use of AI, automation and external best practice, assessing opportunities and risks whilst delivering improvements that enhance efficiency and effectiveness
Oversee operational change across Authorisations, ensuring new requirements are understood, embedded into processes and adopted across day-to-day activities
Build strong relationships across teams and stakeholders, setting clear priorities, developing capability, improving resilience and holding delivery owners accountable for outcomes and results

Requirements

What you’ll need

Minimum: Experience of leading complex, cross-cutting delivery in an operational, regulatory, risk, assurance, control, change or improvement environment, with the ability to apply regulatory understanding to practical delivery issues
Experience of producing written analysis, reporting or governance material for senior stakeholders
Experience of using evidence, data, assurance findings or risk information to support recommendations, decisions or improvement activity
Essential: Ability to set direction, coordinate complex work through others, agree priorities, assign ownership, track progress, hold delivery to account and ensure actions address underlying issues
Strong analytical skills, with the ability to get into the detail, probe evidence, test assumptions, identify themes, apply regulatory understanding, exercise judgement and build clear frameworks for reporting, prioritisation and decision-making
Ability to turn complex issues into clear reporting for senior audiences, support escalation and decision-making, influence stakeholders, and apply AI, technology or external practice to improve delivery in a controlled and proportionate way

Benefits

Comp & perks

28 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders).
Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle