Filigran

SEO Marketing

• Define and execute Filigran’s global SEO strategy (technical, on-page, programmatic)
• Lead a long-term roadmap for CRO (Conversion Rate Optimization), A/B testing, and UI/UX
• Develop a forward-looking strategy for GEO (Generative Engine Optimization) and modern AI-driven search
• Manage daily WordPress operations: publishing, updates, site structure, templates
• Ensure site speed, accessibility, and mobile responsiveness meet industry best practices
• Own the site architecture and evolve it to reflect our growing product and regional footprint
• Lead web design across desktop and mobile, optimizing page layouts, and maintaining reusable Figma templates aligned with brand guidelines
• Collaborate with agency partners for development support
• Conduct ongoing site audits, keyword research, and competitive benchmarking
• Launch and optimize product pages, campaign landing pages, and gated content
• Own internal linking strategy and drive backlink growth
• Partner with Content & Comms to optimize blog and content hubs for organic acquisition
• Adapt content structure and metadata to surface in AI engines (ChatGPT, Perplexity…)
• Track KPIs: traffic, bounce rate, conversion rate, etc.
• Build dashboards and share monthly performance reports with insights and next steps
• Work with Marketing Ops to improve tracking, attribution, and testing velocity

Website & SEO Manager

Product Manager

• Design and document functional specifications based on user needs.
• Create clear and actionable mockups and user stories.
• Collaborate daily with the development team to ensure accurate implementation.
• Work hand-in-hand with the Product Manager to define and refine the OpenAEV product roadmap.
• Support customer-facing teams (e.g., Solutions Engineers, Customer Success) in understanding and leveraging OpenAEV features.
• Identify, document, and prioritize user pain points to shape future functionalities.
• Define scenarios to address specific use cases in OpenAEV.
• Contribute to the improvement and animation of our product management methodologies.

Senior Product Owner – OpenAEV

Content Marketing Manager

• Define and drive the quarterly content roadmap for the Academy based on product launches and market requirements.
• Translate Filigran’s "Intelligence-Driven Defense" vision into certification programs and structured learning paths.
• Lead and mentor a team of specialized Content Managers (focused on Content Ops and Learning Experience).
• Support the team’s skill development in instructional design, technical storytelling, and production tools.
• Oversee workload management and project prioritization within the team.
• Guarantee the consistency of the "Filigran Voice" across all educational materials.
• Optimize production workflows from initial scripting to LMS publishing to reduce the time-to-market for training modules.
• Analyze Academy KPIs (completion rates, certification scores, feedback) to continuously iterate and improve content quality.

Manager, Content Management

Solutions Engineer

• Deliver technical and functional guidance to key prospects and customers
• Build and run product demonstrations and workshops tailored to use cases
• Design technical solutions aligned to customer architecture and business goals
• Lead successful Proof-of-Value (PoV) deployments and maintain healthy environments
• Support smooth handovers from Sales to Customer Success
• Represent Filigran as a technical advisor in client discussions, from dev teams to C-level
• Contribute to technical documentation, training, and integration projects
• Maintain strong relationships with the OpenCTI community and users
• Work closely with Product, Engineering, and Marketing to feed back insights and influence the roadmap

Solution Engineer

Full-stack Engineer

• Contribute actively to the OpenAEV codebase, with strong ownership of new features and continuous improvements.
• Identify, investigate, and resolve bugs.
• Participate in technical brainstorming and task refinement, challenging both new proposals and existing implementations.
• Take part in the on-call rotation and act proactively during incidents to drive resolution.
• Mentor junior and mid-level engineers, supporting their technical growth.
• Address technical debt and legacy pain points.
• Lead or facilitate technical workgroups to explore and align on engineering topics.
• Review pull requests from internal teams and the open-source community
• Contribute to documentation and the shared knowledge base.

Senior Software Engineer – OpenAEV

Support Engineer

• Deliver timely and helpful support across multiple channels, ensuring a smooth experience for every customer.
• Manage and prioritize technical support tickets via our ticketing system — escalating and following up as needed to maintain fast resolution times.
• Provide real-time assistance via Slack, helping key customers with troubleshooting, best practices, and product guidance.
• Support onboarding efforts in collaboration with CSMs, occasionally joining customer meetings or helping run training sessions.
• Improve support processes and workflows, identifying recurring issues and proposing scalable solutions.
• Maintain up-to-date documentation, keeping our technical support content, internal knowledge base, and FAQs current and relevant.

Senior Customer Support Engineer

Associate Customer Support Engineer

Customer Support Engineer

DevOps Engineer

• Maintain and develop deployments options for Filigran products and internal tooling (Helm chart, Ansible, Terraform…)
• Ensure availability and reliability of Filigran SaaS product instances
• Continue to create a culture of service delivery excellence
• Participate in on-call rotation, incident management, and post-incident reviews

Senior Platform Engineer/DevOps

Backend Engineer

• Design, develop, and maintain integration solutions using Python to connect OpenBAS and OpenCTI with external platforms and services
• Proficient in investigating and analyzing APIs to gain a comprehensive understanding of external systems.
• Skilled at exploring third-party APIs and interpreting their functionality to integrate with remote systems effectively.
• Collaborate with software engineers and product managers to gather requirements and define integration strategies
• Ensure the reliability, scalability, and security of integration solutions through best coding practices and architecture decisions
• Troubleshoot, debug, and resolve integration issues to maintain seamless system interoperability
• Write and maintain clear technical documentation for integration processes, APIs, and workflows
• Review code and provide mentorship to other engineers to promote knowledge sharing and high-quality standards
• Stay up to date with emerging technologies and propose improvements to enhance integration capabilities
• Contribute to the continuous improvement of our development processes and integration frameworks