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Filigran

Senior Customer Training Consultant

Filigran

Senior Customer Training Consultant developing training delivery for cybersecurity solutions at Filigran. Delivering instructor-led training and mentorship for customer training consultants.

Posted 7/16/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Cyber Threat Intelligence and technical training delivery, with strong instructional design skills to create learner-ready content. Capable of managing training logistics and developing tailored learning paths and certification programs while collaborating effectively with teams.

Highest-signal resume keywords
Cyber Threat Intelligence ExpertiseTechnical Training DeliveryInstructional Design SkillsLab-Based Learning EnvironmentsExceptional Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Cyber Threat IntelligenceTechnical TrainingInstructional DesignLab-Based LearningContent Development
Soft Skills
Exceptional CommunicationCollaborativeAutonomousStructured
Tools & Technologies
CloudShareAWS
Industry Keywords
CybersecurityThreat IntelligenceLearning PathsCertification Programs

Tech Stack

Tools & technologies
AWSCyber Security

About the role

Key responsibilities & impact
  • Own and deliver ILT sessions (onsite and virtual) across the full customer base
  • Lead lab-based workshops using CloudShare or equivalent environments
  • Represent Filigran at customer sites, executive briefings, and strategic onboarding engagements
  • Manage delivery logistics: scheduling, prep, post-session follow-up, and feedback loops
  • Collaborate to shape the training delivery model
  • Build and maintain a library of advanced training content
  • Develop learning paths and certification programs tailored to different user profiles
  • Provide input to the product roadmap by surfacing recurring learner gaps and platform friction points
  • Support and develop Content Managers and junior consultants on instructional design and delivery technique

Requirements

What you’ll need
  • Proven expertise in Cyber Threat Intelligence (CTI) as a discipline
  • Significant experience delivering technical training to practitioner-level audiences, with demonstrated experience in cybersecurity, threat intelligence, or adjacent domains
  • Strong instructional design skills: you can turn complex platform capabilities into learner-ready content independently
  • Experience building and facilitating lab-based learning environments (CloudShare, AWS, or equivalent)
  • Exceptional communication and executive presence
  • Autonomous, structured, and collaborative - you raise the bar by working with the team, not above it
  • Fluent in English; additional languages are a strong plus

Benefits

Comp & perks
  • Competitive pay + equity - everyone shares in our success
  • Remote-first, flexible, and balanced - work that fits your life
  • Your setup, your choice - pick the gear that works for you
  • Twice-a-year gatherings - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen