Fifth Third Bank

Financial Crime

• Serve as a subject matter expert responsible for conducting detailed reviews and dispositioning complex alerts
• Participates in the analysis, update, and implementation of financial crimes policies and procedures
• Analyzes data to identify financial crimes risks and develop recommendations
• Works with senior leadership to set strategic direction for the department
• Monitors financial crimes-related regulatory and industry developments and provides input

Financial Crimes Officer II

Financial Planning and Analysis

• Provides exemplary client service as an investment expert
• Grows AUM through business development
• Engages in ongoing client communications
• Sets client goals and develops Investment Policy Statements
• Achieves annual sales goals by acquiring new households
• Networks internally and externally for business growth

Senior Investment Advisor

Administration

• Supports the administration of trust accounts in accordance with governing documents, applicable laws, and organizational policies.
• Reviews documents and account activity for accuracy and completeness.
• Responds to client, beneficiary, and advisor inquiries with professional resolution.
• Ensures adherence to fiduciary, regulatory, and internal policy requirements.
• Assists with account openings and closings, ensuring proper documentation, asset transfers, and accurate setup of account and tax reporting information.
• Works closely with internal teams and senior administrators to support account management and client service delivery.
• Participates in initiatives to improve operational efficiency and enhance service delivery to clients.

Trust Administrator

Analyst

• Provide quantitative support throughout the Risk or Finance divisions.
• Implementation, modeling, and validation of quantitative models including PD, LGD, ALM, CCAR, QRM, MRM and Economic Capital.
• Provide ongoing support to the development and implementation of quantitative and statistical models.
• Developing, maintaining, and back testing models to support respective LOBs.
• Responsibility for ad-hoc reporting requests for quantitative modeling.
• Incorporate Comerica and Fifth Third data and processes through integration period.

Senior Quant Analyst – CCAR/CECL

Product Manager

• Provide strategic insights to leadership.
• Monitor industry trends and perform essential market research and analysis to define current and prospective customer needs.
• Maintain and enhance industry knowledge via conferences, industry periodicals, market segment studies, focus groups, etc.
• Develop product strategy to meet revenue and market share goals through product design, packaging, promotion, and margin management.
• Actively participate in Pricing Committee and Production meetings.
• Develop relationships with key internal and external partners, ensuring business line objectives are met.
• Exercise direct supervision of assigned product segment managers and liaise with Division COO, marketing, and product sales managers.
• Monitor and report product performance and profitability against established metrics.
• Manage the overall P&L of the associated product lines.
• Increase Bancorp product sales and revenue growth.

Director, Product Management – Commercial Digital

Business Development Rep

• Proactively identify, pursue, and secure new Middle Market commercial relationships through disciplined prospecting, networking, and referral development
• Build, maintain, and manage a robust pipeline of qualified prospects
• Develop and maintain strong relationships with centers of influence
• Collaborate with Commercial Relationship Managers, Treasury Management, Commercial Payments, Capital Markets, and Wealth partners
• Coordinate internal resources to ensure a seamless onboarding experience for new clients
• Maintain strong understanding of local market dynamics, industry trends, and competitive landscape
• Meet or exceed assigned production goals related to new relationships, loans, deposits, and fee revenue
• Operate within the bank’s risk appetite, ensuring adherence to credit, compliance, and regulatory standards
• Maintain accurate pipeline tracking, activity reporting, and forecasting

Middle Market Business Development Officer

• Review, analyze, and decision fraud detection system alerts in accordance with the Fraud Department’s policies, processes, and procedures.
• Communicate directly with customers and bank personnel to address fraud risk and concerns, educating on fraud topics as needed.
• Open and prep fraud cases.
• Appropriately escalate matters associated with fraud activity that warrant engagement to supervisory staff.
• Provide fraud-related support and work with the first line of defense for the Bank.
• Work with various business units to understand the alerted activity and ensure compliance with laws.
• Meet scheduling and time tracking expectations to support performance tracking.
• Meet performance, quality, and customer service standards.
• Perform other duties as required.

Fraud Analyst I

Manager

• Manage a portfolio of more complex, and typically larger stressed banking relationships.
• Review updated financial statements and proactive monitoring.
• Underwriting and preparing approval memos for renewals, changes in terms, and forbearance agreements.
• Monitor the current status of loan payments, past dues, loan collateral monitoring, and inspections.
• Assist Workout Officers in coordinating files for high risk banking relationships.
• Prepare documentation for processing loans, reviewing loan status, and recommending actions.

Special Assets Portfolio Manager II

Account Manager

• Responsible for business development, relationship management and client experience of companies with annual gross sales of at least $2MM and generally less than $10MM.
• Assist the business owner in achieving their financial goals by providing smart financial solutions for both personal and business needs.
• Serve as a trusted advisor for these businesses; collaborate with a team of product partners utilizing the One Bank Sales Cycle to understand the clients'/prospects holistic business needs.
• Through such collaboration, develop revenue growth by identifying needs and providing needs based solutions and services to the client.
• Services would include loans, deposits, treasury management, and all other applicable banking services.
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
• Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
• Achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
• Prospect for new clients by utilizing referral sources, existing clients, financial centers and centers of influence.
• Work with product partners to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Attend community and/or specific industry forums, conferences and/or meetings in order to broaden relationship networks, referral sources and continually deepen knowledge of trends, practices, services and the competitive landscape.
• Effectively retain and grow long term profitable "Lead" client relationships.
• Cross-sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management.
• Responsible for planning and conducting relationship strategy and relationship review meetings with product partners.
• Coordinate all client-facing activities including credit support and other product partners.
• Conduct thorough effective pre-call planning, One Bank Consultative Sales approach and prompt post call follow up.
• Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management.
• Partner with Portfolio Managers and Credit Officers on credit requests and adhere to established Portfolio Management guidelines.
• Achieve credit standards and metrics in regard to asset quality, credit administration.
• Monitor, on an ongoing basis, information concerning customer financial performance, condition, and industry trends to ensure credit exposure is at an acceptable risk, and priced accordingly.
• Complete administrative responsibilities in a timely manner.

Small Business Banking Relationship Manager

Banker

• Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program
• Focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects
• Responsible for processing teller transactions as well as working as a member of the platform staff
• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities
• Establish close working relationships with assigned Business Partners referring customers when appropriate
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies

Personal Banker

• Selected candidates are intended to become a Retail Personal Banker II after completing a 4-8 week on-boarding and education program.
• Responsible for selling a full range of banking products and services to meet existing and prospective customer's needs.
• Utilize and promote the consultative sales and service process.
• Establish close working relationships with assigned Business Partners.:

Personal Banker Associate II

Sales

• Drive strategic growth, manage high-value institutional relationships, and lead complex fixed income transactions.
• Set the vision for regional and national sales initiatives and partner with senior leadership on business development strategies.
• Serve as a trusted advisor to institutional clients and mentor senior sales professionals.
• Collaborate with clients to deliver tailored market updates, trade ideas, and strategic recommendations.

Executive Director, Fixed Income Municipal Bond Sales

Business Analyst

• Lead liaison between line of business (LOBs), operational support and information technology
• Responsible for analyzing non-standard business and user needs, documenting requirements, and resolving complex system problems
• Coordinates development and support for new and existing applications
• Acts as a team leader for assigned projects
• Partners with the business unit to develop a solid knowledge base of the business line
• Coordinates business requirements definition, development, testing, implementation and support for new and existing systems
• Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions
• Oversees enhancements to maintain productivity and efficiency
• Responsible for providing employees timely, candid and constructive performance feedback

LOB Principal Business Analyst

Product Marketing

• Develop GTM strategies, frameworks and tactics for overall effectiveness
• Collaborate with Product and cross-functional teams for new product launches
• Design, execute, and manage sales enablement and readiness plans
• Manage client engagement strategies throughout the purchase journey
• Develop communication plans for key messaging to partners and clients
• Create external-facing tools and materials for Sales teams
• Interface with cross-functional teams for insight and support
• Provide perspective and expertise to Corporate Marketing
• Manage key GTM metrics that map contributions to value drivers

Go-To-Market Strategy & Enablement Manager

• Responsible for the generation and growth of volume with all National, Regional, and National Dealer group partners
• Provide remote customer service and training to group personnel
• Develop and maintain volume levels exceeding assigned objectives
• Serves as liaison between dealer groups and each 5/3 department
• Establish/maintain relationships with high level personal for all National, Regional, and Commercial groups and key personnel in dealerships via telephone and/or regular travel to assigned groups