FICO

Consultant

• Requirements analysis, solution architecture and design.
• Leading development, implementation, maintenance, and testing support of cloud, web and service applications on FICO Platform.
• Assist in integration of the applications with the client’s IT systems and 3rd party services.
• Lead architecture and design of cloud-enabled products, weighing both technical and business factors, as well as the trade-offs between immediate needs and a long-term vision for an elegant and maintainable design.
• Empower distributed and remote development teams with framework implementations, knowledge sharing, and sustainable practices.
• Support the development of strategy, frameworks, best practices and patterns for the development organization.
• Troubleshoot critical issues that may involve many systems in a distributed architecture.
• Help drive complex technical projects from planning through execution.
• Nurture engineers think with architecture and design best practices in mind, including aspects such as performance, scalability, maintainability, and security.
• Promote and drive innovation in technologies, processes, and tools.
• Develop strategies to realize significant cost savings with reusability and solve issues of software quality.
• Partner with other architects and engineering leadership to collaborate, design and validate appropriate engineering solutions and proof of concepts.
• Recommend and participate in activities related to the design, development and maintenance of Enterprise Architecture (EA).

Principal Consultant – Fraud

DevOps Engineer

• Contribute to the design, implementation, and evolution of our cloud-native platform infrastructure
• Design, deploy, and manage scalable cloud solutions on AWS public cloud platform via Infrastructure as Code
• Manage infrastructure as code (IaC) leveraging CloudFormation, Terraform, and GoLang
• Design and implement Kubernetes-based platform solutions with focus on scalability, reliability, and security
• Support and maintain large Kubernetes clusters in production environments
• Implement security best practices and ensure compliance with industry standards and regulations
• Work closely with development, operations, and security teams to integrate infrastructure as code practices
• Develop automation to build and deploy Docker Containers through CI/CD pipelines for engineering teams deploy and test services
• Write policy & standard validation tests and integrations with Security Scanning software to ensure compliance
• Implement and support Observability solutions to ensure platform performance, reliability, and scalability

Senior Platform Engineer/Site Reliability Engineer

Full-stack Engineer

• Build and maintain robust, scalable Angular components aligned with the FICO Design System.
• Contribute to user experience improvements for our Platform users, by helping to build out our modular, micro-frontend based-interfaces.
• Implement pages and features for FICO Platform using Angular, HTML, CSS, and IRIS Angular components.
• Support teams implementing micro-frontends with IRIS, sharing best practices and ensuring quality.
• Collaborate closely with Product Design, Architecture, Engineering, Product Management, and Marketing teams to align components with business goals and design standards.
• Participate in IRIS office hours to provide hands-on support to developers and customers.
• Contribute to team knowledge sharing through code reviews and technical discussions.
• Opportunity to build tools and frameworks to enhance developer experience, including Nx generators and executors.
• Opportunity to explore connecting micro-frontends to the backend following the backend for frontend pattern and writing BFFs in Node.js.
• Contribute to the performance and organization of the IRIS component library and frontend repository.
• Stay informed on emerging frontend technologies, continuously enhancing your skills with a focus on developer efficiency, performance, and scalability.
• Contribute to FICO's engineering growth-oriented culture through technical discussions, conducting code reviews, and advocating for clean, maintainable code.

Software Engineer II

Product Manager

• Support market research and voice of customer initiatives to identify emerging trends, evolving client needs, and competitive dynamics that inform product direction.
• Synthesize intel from internal stakeholders, desktop research, and internal data sources to generate insights that shape short- and mid-term (1–3 year) product strategy and roadmap priorities, ensuring continued relevance and differentiation of FICO’s B2B Scores credit offerings.
• Work with key data and technology partners to support and enhance product offerings.
• Support external engagements, including industry events, partner/client meetings, and training sessions; responsibilities will include co-developing and delivering training program and supporting the creation of materials for speaking opportunities.
• Collaborate with analytics, software, and cross-functional teams to define and execute the product roadmap and go-to-market (GTM) plans.
• Author business and technical requirements documents, including detailed use cases and user personas, to guide development and ensure alignment with market needs.
• Partner with regulatory and compliance experts to ensure product designs align with applicable regulations; lead established compliance processes and deliver required documentation on schedule.

Senior Product Manager, B2B Scores – Mortgage

Account Executive

• Work with existing and new customers to understand their key initiatives in Consumer Lending and Retail Banking across Marketing, Originations, Customer Management, Personalization, Collections and Fraud.
• Share expertise and thought leadership in Decisioning, Analytics, & Optimization within Financial Services with the goal of helping our clients leapfrog the competition leveraging FICO’s cutting-edge Platform.
• Build relationships with senior client stakeholders in Business and Technology to gain insights into their most urgent decision management related problems while articulating FICO’s platform capabilities.
• Research and shape potential solution opportunities through collaborative engagement with internal Key Account Managers, Pre-Sales Domain Experts and Pre-Sales Architects to formulate and effectively position solution proposals.
• Ensure clients are delighted with solutions purchased to create win-win relationships that are long-term, expanding, and profitable.
• Collaborate across internal FICO teams including Global Solution Architecture, Product Development, Finance and Professional Services to shape a cohesive sales effort that educates our customers on the tremendous business value the FICO Platform delivers.
• Work with the largest and most advanced Financial Institutions as well as a core set of leaders in other sectors.
• Manage sales to quarterly and annual targets, with significant earnings upside when targets are exceeded.

Platform Solution Sales Executive – Partner & Alliances

Account Manager

• Strategic Leadership: Build and nurture relationships with C-suite and senior client stakeholders to uncover and address their most critical business challenges, demonstrating the value of FICO’s solutions at every turn.
• Solution Innovation: Collaborate with internal teams across sales, product, delivery, and marketing to design tailored, enterprise-grade solutions that align with client needs and long-term strategies.
• Complex Deal Structuring: Lead high-stakes negotiations for multi-million-dollar contracts, ensuring mutually beneficial outcomes that protect and expand FICO’s footprint within the account.
• Client Advocacy: Serve as the voice of the client within FICO, influencing product roadmaps and solution strategies to address evolving market demands.
• Business Growth: Develop and execute comprehensive business plans that drive account expansion and long-term profitability, while achieving quarterly and annual sales targets with significant upside potential.
• Market Leadership: Represent FICO as a trusted advisor, staying ahead of industry trends and positioning the company as the go-to partner for advanced analytics and decisioning solutions.

Key Account Manager

Backend Engineer

• Collaborate with data scientists to ensure data is accurately extracted, transformed, and loaded for analysis and decision-making
• Effectively collaborate and partner with various Scores stakeholders to deliver data driven solutions that support strategic Scores initiatives
• Ability to analyze, interpret, and manipulate large data sets to support analytic research and model development efforts
• Ability to deliver high level results supporting business-critical projects within expected timelines
• Use internal technologies in the development, maintenance and improvement of tools and processes to help solve challenging business problems in predictive analytics
• Support our existing code base and the overall analytic SDLC
• Demonstrate self-initiative and innovation by writing new code to continuously evaluate and improve existing code base
• Apply advanced data transformation techniques to optimize the processing of large datasets
• Work closely with the data scientists and other data engineers in constructing the best methodologies in generating new tools, code and datasets based on project requirements

Lead Data Engineer, Python, Java, AWS

• Lead and mentor a team of software developers, providing technical guidance, code reviews, and career development support
• Drive architectural decisions and technical strategy for our cloud-native SaaS platform
• Responsible for overseeing coding, design, and maintenance of a cloud-native SaaS platform
• Collaborate with product management and stakeholders to translate business requirements into technical solutions and delivery roadmaps
• Build a modern and secure Service Architecture running in a containerized environment together with AWS technologies
• Establish and enforce coding standards, best practices, and development processes across the team
• Champion high-quality implementations through unit tests and automated behaviour-driven tests
• Lead sprint planning, stand-ups, and retrospectives in an Agile software development environment

Lead Engineer - Software Engineering - Technical Lead

• Lead infrastructure and operations management for FICO’s Scores Business Unit, including analytics platforms, credit scoring systems, and decision management solutions
• Design, build and maintain scalable and secure on premise and cloud infrastructure
• Serve as a central technical resource helping diagnose and remediate technical issues, optimize performance, and implement security best practices
• Manage technical support operations by triaging incoming support tickets, prioritizing requests based on business impact and resolving support requests while ensuring timely resolution
• Effectively collaborate and partner with various stakeholders across the FICO organization to deliver technical solutions that support strategic Scores initiatives
• Ensure high level of technical support and execution to high visibility, business-critical projects
• Set up and maintain AWS IAM, AWS IDC, AWS Cloud Watch
• Administration of software repositories, such as Git/BitBucket
• Support of MFT, Connect:Direct (NDM) and SFTP used for file transfers with clients

Senior DevOps Engineer

• Significant designing and coding of our market leading platform micro-services.
• Build in quality and automated testing at all stages of development and deployment.
• Adhere to the highest levels of agile scrum development and quality practices while delivering stories to the Definition of Done.
• Understand and apply our corporate architectural strategy and standards whilst solving complex integration challenges.
• Participate in the complete lifecycle of your software services from inception to L3 customer support.
• Deploy and manage micro-services using Kubernetes on AWS cloud infrastructure.
• Embrace a team culture of excellence and collaborate with a global network of platform development teams.

Senior C++ Software Engineer

Sales

• Adopt the ‘FICO Way of Selling’ to drive success in your region and GTM team
• Work with customers to understand their strategic priorities in Lending and Banking across the lifecycle
• Share expertise and thought leadership in Decisioning, Analytics, & Optimization within Financial Services
• Build relationships with senior client stakeholders in Business and Technology
• Research and shape potential solution opportunities through collaborative engagement with the GTM team to formulate and effectively position solution proposals
• Collaborate across wider-internal FICO teams including Global Solution Architecture, Product Development, Finance and Professional Services to shape a cohesive sales effort
• Manage, track and optimise sales quota activity to targets

Platform Sales, New Business Executive

• Proactively identify, develop and own a pipeline of P&C and Life insurer accounts within your assigned US territory.
• Drive new business development and territory expansion through strategic prospecting and relationship building.
• Sell FICO's enterprise platform and AI solutions into insurers' core systems, digital transformation, and data initiatives.
• Lead complex, multi-stakeholder sales cycles involving IT, business, underwriting, claims, actuarial, and procurement teams.
• Develop and maintain trusted relationships with C-suite executives and VP-level decision-makers.
• Coordinate closely with pre-sales, delivery, and partner teams to ensure seamless client experiences.
• Navigate RFPs, complex pricing negotiations, and contract discussions across long sales cycles (6-18 months).
• Drive $1M-$5M+ enterprise deals that deliver measurable business outcomes.

Key Account Manager – Insurance

Business Operations

• Support FICO’s Product Development Lifecycle and lead end-to-end release management operations.
• Develop and maintain documented standards, processes, and clear guidance to enable Product Management, Engineering, and Delivery teams to release platform capabilities and products efficiently.
• Partner closely with Product Management, Delivery Management, and Engineering to define release priorities, plans, and timelines, and track progress to execution.
• Collaborate with leaders across FICO to create and continuously refine release standards, guidance, and best practices.
• Drive continuous improvement across product development and release management practices to support operational excellence and efficiency.
• Build, track, and communicate release plans and roadmaps that clearly showcase FICO’s product portfolio.
• Facilitate and moderate meetings with key stakeholders to gather feedback, align priorities, and ensure processes reflect diverse perspectives.
• Schedule and lead planning and release-related meetings as needed.
• Develop and maintain release calendars, reports, and dashboards to communicate what is planned, what has been released, and identify opportunities for increased efficiency.

Business Operations Analyst

Technical Account Manager

• Provide technical support for a large client
• Collaborate closely with the Customer Support Manager
• Work closely with teams to ensure consistent, high-quality product/solution delivery
• Manage IT relationships and concerns for the client
• Develop overall technology solution knowledge within the relevant clients
• Ensure success of new services for our clients
• Manage customer satisfaction from a technology solution standpoint

• Build, deploy, and support modules of large, world-class enterprise-level solutions.
• Responsible for coding, design, and development of a cloud-native software platform (Paas (Platform as a Service) and (SaaS (Software as a Service).
• Use diagrams and tools to write programs, investigate and fix bugs, and install solutions.
• Collaborate closely with product, security, infrastructure, and application development teams to implement best practices.
• Support troubleshooting and performance tuning across services.
• Grow your expertise through hands-on development and guidance from experienced team members and the opportunity to learn new skills in other functional areas of the product.