Lead Engineer, Core Services Data Operations

FICO

Data Operations Lead Engineer at FICO focusing on secure and reliable data operations. Collaborating with analytics teams and managing technology installations and troubleshooting.

Posted 6/12/2026full-timeRemote • 🇲🇽 MexicoSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureFirewallsJavaJavaScriptLinuxPythonSOAP

About the role

Key responsibilities & impact

Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
Works directly with internal and external customers via email, phone, instant message where appropriate, gathering requirements and providing solutions
Works directly with vendors to resolve software configuration issues
Proactively monitors and reports performance and utilization of our team's servers and software
Troubleshoots software and/or hardware issues/failures
Actively manages problem tickets and tasks
Assists with developing tactical strategies, processes and procedures related to systems/application administration
Collaborates with other lines of business on new initiatives
Writes / modifies scripts and artificial intelligence prompts used to automate routine functions

Requirements

What you’ll need

Experience configuring, managing and troubleshooting Windows and Linux operating systems, networks, firewalls, databases, SSH public/private key authentication and PGP public/private key encryption/decryption
Experience configuring, managing and troubleshooting networks and firewalls
Experience writing and debugging Windows batch and Linux bash scripts; python, java and javascript experience is a plus
Experience engineering prompts for AI large language models; automating processing using agentic AI; reviewing output produced by the AI LLM or agent and ensuring the AI agent’s actions meet the intended goal
Experience with public clouds such as Amazon AWS, Microsoft Azure
Experience with RESTful and SOAP APIs, json and xml
Ability to manage tasks independently and work with multiple priorities, sometimes under limited time constraints
Effective interpersonal skills and ability to maintain positive working relationship with others.

Benefits

Comp & perks

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows operating systemLinux operating systemnetwork configurationfirewall managementdatabase troubleshootingSSH authenticationPGP encryptionWindows batch scriptingLinux bash scriptingAI prompt engineering

Soft Skills

interpersonal skillstask managementproblem-solvingcollaborationcommunication