Federal Reserve Board

Operations

• Develop and maintain deep expertise on the FedNow Service, staying abreast of industry trends and best practices
• Facilitate high pressure troubleshooting calls with customers on Production issues
• Ensure the continuous 24/7/365 seamless operation of the FedNow instant payment service
• Independently identify gaps within the FedNow ecosystem and proactively propose solutions
• Lead, develop, and mentor a diverse team of analysts, fostering a culture of continuous learning, innovation, and operational excellence
• Collaborate with cross-functional teams to enhance service delivery, resolve complex issues, and drive strategic initiatives
• Translate strategic priorities into actionable operational plans, ensuring alignment with organizational goals
• Identify and implement process improvements to enhance the efficiency and reliability of the FedNow Service
• Develop and implement metrics and reporting frameworks to measure and communicate operational performance
• Manage incident response for critical payment system disruptions, ensuring minimal impact on service delivery
• Represent the FedNow Operations team in leadership forums and strategic initiatives, advocating for the team’s needs and contributions
• Maintain an unwavering commitment to delivering a world-class, end-to-end customer experience
• Develop knowledge documentation, training materials, and automation ideas to improve customer experience
• Demonstrate flexibility and adaptability to support organizational growth through multiple roles.

FedNow Operations Center Lead

Financial Planning and Analysis

• Underwrite and disburse Discount Window loans in accordance with Reserve Bank and System lending standards
• Ensure loans and payment services are secured with sound collateral by participating in collateral inspections or processing pledged commercial and consumer loans
• Assess the risk exposure levels of DIs by monitoring their regulatory ratings, capital ratios and liquidity status
• Monitor DIs for conformance with the Federal Reserve’s Payment System Risk (PSR) Policy
• Oversee the administration of interest on Reserve Accounts in compliance with System guidance
• Support implementation and adjust processes to align with objectives from the Credit Risk Management Support Office and Reserves Business Office
• Support other Credit Risk Management and Reserves System initiatives as needed
• Perform other duties, as assigned

Financial Analyst

Compliance

• Participates and leads consumer compliance supervisory events at the largest and most complex financial institutions in the SF Fed district’s portfolio.
• Develops risk assessments and monitors consumer compliance risks of an institution or portfolio of institutions on an ongoing basis.
• In both verbal and written format, communicates sound conclusions and recommendations regarding the effectiveness of financial institutions’ compliance management systems.
• Builds and maintains effective working relationships with partners within the Federal Reserve System, as well as with other regulatory agencies and supervised institutions.
• Engages in formal training and mentorship programs for junior staff, including providing performance feedback to management.
• Acts as a subject matter expert for large and complex financial institution compliance risk management frameworks, providing mentorship to staff and management on matters arising within financial institutions.
• Participates in various conferences, seminars, and other outreach activities to provide current regulatory perspectives to the banking industry.
• Maintains strong knowledge of financial services and regulatory environments, particularly as related to consumer protection laws and regulations.

Senior Examiner, Consumer Compliance – FinTech

• Acts as a subject matter expert on Fair Lending, providing guidance to internal and external stakeholders, particularly with regard to regulatory or policy changes.
• Participates and leads consumer compliance supervisory events at large and complex financial institutions.
• In both verbal and written format, communicates sound conclusions and recommendations regarding the effectiveness of financial institutions’ compliance management systems and fair lending programs.
• Builds and maintains effective working relationships with partners within the Federal Reserve System, as well as with other regulatory agencies and supervised institutions.
• Engages in formal training and mentorship programs for junior staff, including providing performance feedback to management.
• Participates in various conferences, seminars, and other outreach activities to provide current regulatory perspectives to the banking industry.
• Maintains strong knowledge of financial services and regulatory environments, particularly as related to relevant fair lending laws and regulations.

Senior Examiner, Consumer Compliance – Fair Lending

• Acts as a subject matter expert on CRA, providing guidance to internal and external stakeholders, particularly with regard to regulatory or policy changes.
• Participates and leads consumer compliance supervisory events at large and complex financial institutions.
• In both verbal and written format, communicates sound conclusions and recommendations regarding the effectiveness of financial institutions’ compliance management systems and CRA programs.
• Builds and maintains effective working relationships with partners within the Federal Reserve System, as well as with other regulatory agencies and supervised institutions.
• Engages in formal training and mentorship programs for junior staff, including providing performance feedback to management.
• Participates in various conferences, seminars, and other outreach activities to provide current regulatory perspectives to the banking industry.
• Maintains strong knowledge of financial services and regulatory environments, particularly as related to the CRA and relevant laws and regulations.

Senior Examiner, Consumer Compliance – CRA

Security Engineer

• Manages and maintains the organization’s vulnerability management program, compiling metrics and performance across the enterprise and its products;
• Improving and maintaining processes to categorize vulnerabilities and route to appropriate implementation teams for resolution;
• Supporting FRFS cyber risk assessment, evaluation and tolerance processes;
• Tracking and ongoing reporting of key performance and risk indicators;
• Serving as a liaison between FRFS IS and other key internal and external stakeholders.
• Establishes and maintains end-to-end observability processes and improvements, defining key alerts and monitors to support an effective incident response process;
• Collaborating with other shared services teams to bring the vision to reality in iterative and incremental fashion.
• Key participant in cyber incident response processes and maintainer of associated processes and procedures.
• Maintains relationships with business areas that interact with FRFS, District, and National governance processes.
• Supports the collection and tracking of cybersecurity and threat intelligence information via open-source and private partnerships.

Senior Information Security Engineer

Technical Project Manager

• Organizing and driving concurrent cloud optimization and modernization initiatives for Treasury Services business lines
• Key partnership role within the organization, requiring regular communication with colleagues, business stakeholders, and vendors
• Accountable for project management and coordination of multiple workstreams
• Partner with technical subject matter experts to manage work efforts and timelines
• Coordinate with product and business teams to track milestones and deliverables
• Prepare and deliver clear materials and status updates for executive audiences
• Engage with stakeholders to ensure business value objectives are met
• Identify and manage risks, issues, and dependencies across initiatives
• Develop and maintain key project artifacts, including RAID logs and change management documentation
• Ensure compliance with Bank policies and manage technical dependencies

IT Project Manager

• The technology risk intern will support a data collection effort on how bank service providers are enabling bank clients to deploy digital assets, artificial intelligence, and quantum computing capabilities.
• The intern will support information collection, analysis, and presentation of results.

Summer Internship Program – Supervision & Regulation, Technology Risk

Community Manager

• Join outreach practitioners on the team to gather real time data and anecdotes from community leaders.
• Support signature Dallas Fed outreach programs and events through audience identification and engagement, planning and day-of execution.
• Assist the team with data input and management using customer relationship management (CRM) program.
• Help to identify and create new processes and procedures for data management.
• Gather and analyze information for stakeholder mapping.
• Share new and innovative ideas on how to strengthen engagement with business and community leaders.
• Support executive engagement through outreach programming.

Community Engagement Intern

• Support qualitative data collection and analysis, including working with internal and external partners to coordinate focus groups or interviews as part of overall data collection process
• Summarize outreach discussions with external stakeholders and qualitative research findings through written and/or presentation formats
• Contribute to the planning and execution of Advance Together meetings, events, and learning content for participating communities
• Brainstorm appropriate communication avenues and outlets for disseminating CD research content in partnership with CD research team; test and refine ideas for ongoing improvement

Community Development Intern

• Modernize the current approach to cybersecurity risk management and assessments.
• Research and evaluate methodologies and frameworks and subsequently apply them for use in the organization.
• Perform in-depth data analysis to identify patterns, trends, and areas of focus and priority.
• Conduct business impact analyses to understand how security incidents affect critical business functions.
• Develop reports and dashboards to illustrate the organization's risk posture.
• Continuously improve risk management processes based on industry trends and organizational needs.

Information Security Specialist

• Support the System's compliance functions and handle most issues independently.
• Communicate frequently with internal and external customers and team members.
• Perform a variety of tasks, data analytics, compliance reviews, routine processes and handle responsibilities requiring experience and judgement.
• Solve a range of straightforward to more complex problems; analyze possible solutions using standard procedures or identify innovative solutions.
• Participate in daily operational activities including: Analyze expense processing, apply accounts payable principles, perform problem resolutions, interact with internal and external customers, maintain accounts payable accounts, assist with month-end and year-end close activities, use software applications to prepare reports, and research for process improvements.
• Participate in accounts payable projects and development of training materials and presentations.