Payment Services Consultant, Level 3 Support

Federal Reserve Board

Payment Services Consultant responsible for technical support and project initiatives in payment services at the Federal Reserve. Collaborating with Business Operations and Product Development teams to enhance product offerings.

Posted 7/22/2026full-timeAtlanta • Illinois, Montana, Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business operations and workflow analysis, with a strong focus on developing effective test plans and providing technical support for business applications. Capable of leading project teams and communicating findings to leadership effectively.

Highest-signal resume keywords

Business Operations UnderstandingTest Plan DevelopmentTechnical Support ExpertiseProject Team LeadershipFedWire Funds Functionality

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DevelopmentDesign ReviewTesting SupportWorkflow AnalysisSystem UpgradesBusiness Application SystemsPerformance AnalysisConsultative ExpertiseProject ManagementTechnical Documentation

Soft Skills

Effective CommunicationProblem SolvingCollaborationAnalytical ThinkingLeadership

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

FedWire FundsSecuritiesNSSACH FunctionalityBusiness Processing Platform

About the role

Key responsibilities & impact

Performs technical, support, requirements development, design review and testing support for day-to-day processing as well as system upgrades and new project and product initiatives
Provides technical support for Business Operations and Product Development teams through consultative, technical and development expertise
Identifies and understands the impact of potential changes to the various business application systems with regard to workflow and throughput performance (system and technical) as needed
Develops effective test plans to ensure potential change(s) do not result in any internal or external customer issues
Communicates project progress, findings, and any significant issues to leadership
May lead or participate in project teams developing business requirements for future operational or application enhancements

Requirements

What you’ll need

Bachelor’s Degree or 4 years equivalent experience preferred
Typically requires 5 years of relevant experience
8yrs for Expert level
Detailed understanding of business operations and workflow of all business processing platform and associated applications systems
FedWire Funds/Securities/NSS and ACH Functionality preferred

Benefits

Comp & perks

Comprehensive healthcare options (Medical, Dental, and Vision)
401K match, and a fully funded pension plan
Paid vacation and holidays; flexible work environment
Generously subsidized public transportation
Education Assistance Program
Professional development programs, training and conferences
And more…