Farmers Insurance

Account Executive

• Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers
• Consulting with customers to understand their needs, and selling those products which best fit the customer’s needs
• Make outbound calls to optimize sales potential
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Direct Sales Representative

Customer Support

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
• Receive and respond to inquiries related to insurance matters.
• Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions.
• Document customer interactions and outcomes thoroughly in system.

Customer Care Representative – P&C Licensed Required

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms
• Receive and respond to inquiries related to insurance matters
• Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions
• Evaluate and interpret policy information within prescribed authority limits
• Document customer interactions and outcomes thoroughly in system
• Help maintain department knowledge resources to keep them current

Customer Care Representative – Farmers Workplace Solutions

Attorney

• Litigates moderate to high complexity and exposure cases and/or cases involving unique legal or procedural issues
• Manages all phases of cases from intake to resolution
• Acts as the lead attorney at hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Utilizes knowledge of legal precedents to analyze the probable outcomes of a case
• Provides guidance to ensure compliance with regulatory requirements and industry standards

Senior Trial Attorney, Insurance Defense

• Represent clients in all areas of insurance defense practice
• Handle cases that are primarily low to moderate in complexity and exposure
• Manage all phases of cases from intake to resolution
• Litigate low to moderate complexity and exposure cases and perform duties necessary from intake to trial and/or settlement
• Prepare pleadings, motions, discovery, and briefs
• Attend hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Proactively inform leadership of case handling opportunities and challenges encountered
• Consult with the Claims Department on the legal aspects of files and jurisdictional issues
• Perform other tasks or duties to ensure efficient case management
• Handle second chair trials and moderate complexity cases
• Support senior attorneys in cases of greater complexity and receive developmental assignments of high complexity cases

Insurance Defense Trial Attorney

• Represents clients in all areas of insurance defense practice
• Manages all phases of cases from intake to resolution
• Litigates low to moderate complexity cases from intake to trial and/or settlement
• Prepares pleadings, motions, discovery, and briefs
• Attends hearings, conferences, mediations, arbitrations, and trials
• Proactively informs leadership of case handling opportunities and challenges
• Consults with Claims Department on legal aspects and jurisdictional issues
• May handle second chair trials and trials in moderate complexity cases

Claims Specialist

• Conduct field based investigations by visiting policyholders’ homes to investigate property damage.
• Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment.
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.
• Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
• Adjusts all types of claims.
• Inspects damaged property and vehicles, and determines claims related damage.
• Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
• Determines and reports on subrogation potential.
• Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
• Reports theft, fraud, and arson losses as required to state and industry agencies.
• Performs most duties on an individual basis, and work has a direct bearing on Management results.
• Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Field Property Claims Adjuster

Director

• Collaborates in the development and execution of strategic business plans for Foremost and Bristol West products in the independent agency channel for assigned states.
• Drives the execution of state distribution strategies, ensuring alignment with product and underwriting partners.
• Directs the overall state team strategy to achieve profitable growth across product lines.
• Leads the recruitment, development, training, and coaching of field sales staff.
• Develops and implements short-, mid-, and long-term objectives, strategies, and action plans.
• Supports the development of Territory Managers and agency growth plans.
• Manages performance of direct reports.
• Creates and recommends training programs, policies, and practices to ensure a well-equipped sales force.
• Plans, directs, and coordinates all sales-related activities to achieve revenue goals.
• Formulates and oversees sales/marketing plans and promotions to stimulate profitable sales growth.
• Identifies target markets and directs efforts in training, sales, marketing support, and research.
• Acts as an advocate by recommending new products, services, and field initiatives.
• Ensures regular, clear, and consistent cross-functional communication with product management, underwriting, executive management, and agency partners.
• Serves as a communication bridge between Foremost and other internal and external groups.
• Collaborates with marketing and training teams to develop educational materials and strategies.
• Responsible for the initiation, positioning, and distribution of products and product enhancements.
• Implements rate and product changes while ensuring successful communication and training.
• Assesses industry trends to identify new opportunities and implement them effectively.
• Use quantitative knowledge to influence future products and rate changes.
• Coordinates field-facing activities, programs, and promotions to align with business objectives.
• Performs other duties as assigned while contributing to the overall success of the zone and organization.
• Reviews quarterly updates on regional objectives and makes necessary revisions to achieve goals.
• Evaluates and develops field sales force objectives and plans to ensure the achievement of sales goals.
• Tracks and reports progress of sales programs and contests to business unit management.
• Stays informed of competitive, legislative, and regulatory activity within assigned states.
• Ensures understanding and implementation of technology in the sales process to maximize effectiveness.

Zone Director

Legal Assistant

• Conducts legal research
• Assembles case materials
• Writes research memos and drafts, pleadings and motions under guidance of an Attorney or Supervising Attorney
• Supports attorneys by assembling and organizing information for legal documents

Law Clerk

• representing clients in all areas of insurance defense practice
• handling cases that are primarily low in complexity and exposure
• manages all phases of cases from intake to resolution
• litigates low complexity and exposure cases
• performs duties necessary from intake to trial and/or settlement
• preparation of pleadings, motions, discovery, and briefs
• attends hearings, conferences, interviews, mediations, arbitrations, and/or trials
• proactively informs leadership of case handling opportunities and challenges encountered
• consults with the Claims Department on the legal aspects of files
• may handle second chair trials and trials in cases with minimal complexity and/or exposure
• may provide support to senior attorneys in cases of greater complexity and/or exposure and may receive developmental assignments of matters that are of moderate complexity and/or exposure

Insurance Defense Attorney

• Litigates low complexity and exposure cases and performs duties necessary from intake to trial and/or settlement
• Prepares pleadings, motions, discovery, and briefs
• Attends hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Proactively informs leadership of case handling opportunities and challenges encountered
• Consults with the Claims Department on the legal aspects of files
• Performs other tasks or duties to ensure efficient case management
• May handle second chair trials and handle trials in cases with minimal complexity and/or exposure
• May provide support to senior attorneys in cases of greater complexity and/or exposure and may receive developmental assignments of matters that are of moderate complexity and/or exposure

Account Manager

• Owns and manages assigned territory driving profitable growth to achieve financial and operational targets.
• Leads, develops, and executes territory tactical plan and agency management processes (example business planning, training, compensation) to support financial and operational targets, measure results, and pivot as necessary.
• Independently builds and cultivates mutually beneficial agency partnerships in person with agency ownership, management, and frontline staff using a consultative sales framework.
• Acts as a trusted advisor while delivering product, underwriting philosophy, appetite, and system training to support retention and new business development to increase depth and maximize agency revenue.
• Creates, maintains, and executes high quality agency strategies and plans, including holding agents accountable, to achieve written premium, profit, and new business goals.
• Collaborates with field distribution partners to plan and align strategic and tactical components with key business strategies such as carrier consolidation (agency book consolidation), agency storefront expansion, and new product or program rollout support.
• Drives and ensures quality of new business flow, appropriate mix of business, and overall risk management of both individual agency books and overall assigned territory.

Senior Field Territory Manager

• Litigates low to moderate complexity and exposure cases and performs duties necessary from intake to trial and/or settlement
• Attends hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Proactively informs leadership of case handling opportunities and challenges encountered
• Consults with the Claims Department on the legal aspects of files and jurisdictional issues
• Performs other tasks or duties to ensure efficient case management
• May handle second chair trials and handle trials in cases with moderate complexity and/or exposure
• Provides support to senior attorneys in cases of greater complexity and/or exposure

• Conducts legal research, assembles case materials, writes research memos and drafts pleadings and motions under the guidance of an Attorney or Supervising Attorney.
• Supports attorneys by assembling and organizing information for legal documents.
• Generally works on a part time basis approximately 20 hours per week.

• Litigates cases of high complexity and exposure
• Acts as the lead attorney at hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Develops and utilizes strategies and arguments to prepare for trial
• Utilizes knowledge of legal precedents to analyze the probable outcome of a case
• Identifies the strengths and weaknesses of approaches to a case
• Provides job-related guidance, mentoring, and training to other attorneys

Direct Sales Representative

Customer Care Representative – P&C Licensed Required

Customer Care Representative – Farmers Workplace Solutions

Senior Trial Attorney, Insurance Defense

Insurance Defense Trial Attorney

Insurance Defense Trial Attorney

Field Property Claims Adjuster

Zone Director

Law Clerk

Insurance Defense Attorney

Insurance Defense Attorney

Senior Field Territory Manager

Insurance Defense Trial Attorney

Law Clerk

Complex Trial Attorney