Farmers Insurance

Learning and Development

• Acts as a consultative partner with human resources and business leaders, conducts learning need analysis and assessments to understand needs, and provides recommendations to enhance employee, leadership, or team effectiveness and drive improved performance or business results.
• Scopes business requirements and constraints and establishes clear measurements of success.
• Leads the effective implementation or ongoing design and delivery of learning and development solutions.
• Evaluates the quality and effectiveness of learning and development solutions by measuring against established success metrics, effort, and impact.
• Makes recommendations on how to scale or improve solutions based on data insights gained from feedback and program performance.
• Promotes collaboration and strategic partnerships across value streams that may contribute to or would be impacted by proposed solutions.
• Rapidly prototypes, refines, and deploys at scale.
• Designs, develops and recommends cutting edge learning and development solutions that address business needs efficiently and align to strategic priorities.

Enterprise Learning and Development Partner

Product Manager

• Takes a fully independent lead in several areas of product development including advanced analytics, data science, and AI-enabled solutions by following the principles of Agile to manage the team backlog, anticipate and prioritize needs, oversee development stages, act as a primary liaison and evaluate product progress.
• Serves as the customer proxy for analytics and AI products; works collaboratively with business owners and other stakeholders to accomplish these tasks with little to no support with a high volume of work and increased complexity.
• Utilizes strong understanding of the business vision to regularly contribute and manage execution.
• Heavily influences the business owner's requirements, the analytics and AI Product Manager's program vision and roadmap while introducing new and useful tools and practices to drive continuous improvement.
• Applies basic scientific practice within iterations in order to routinely plan, do, check and adjust.
• Manages team backlog items and prioritizes analytics use cases, AI, Generative AI and ML models, experiments, data enablement, and technical enablers based on business value.
• Outlines dependencies and informs stakeholders of the necessary sequence of development to ensure optimized performance and outcomes.
• Holds a significant role in quality control and is the primary team member empowered to accept stories as done.
• Utilizes advanced business knowledge, based on prior experience within business function, and communication skills to anticipate problems and address them accordingly, ensuring analytics and AI solutions achieve measurable business outcomes and are successfully adopted.
• Works cross-functionally in a self-organizing manner to accomplish tasks and effectively manage the backlog while partnering closely with Data Science, Analytics Engineering, Architecture, and Platform teams.
• Leads processes and procedure changes identified by teams by working with external business partners.
• Effectively applies critical thinking to identify flexibility in determining how and when each iteration and product element will be developed.
• Acts as primary communicator and connection between stakeholders, end users and teams determining if each story meets their shared expectations.
• Ensures collaboration from all stakeholders on decisions and strategy providing clear instructions and deliverables for developers.
• Takes ownership of each stage of the process and final product including validation of delivered insights, models, or AI capabilities against intended business goals to ensure the goal and vision are correctly aligned with the work items on the backlog.
• Contributes strategic input into the prioritization of the program backlog, coordinates dependencies and manages the inspection and evaluation of product progress through each iteration.
• Drives the mitigation of program risks.
• Leads collaboration with Model Risk Management, Compliance, Legal, and Governance partners as needed to ensure responsible and compliant use of data and AI.
• A key member of the Advanced Analytics team who utilizes perspective to define iteration goals and drives execution and delivery.
• Partners with the business owner to understand needs, manage scope and add/eliminate user stories while contributing heavy influence to build an effective strategy.
• Communicates requirements to Advanced Analytics Team in a clear and collaborative manner to determine new requirements, negotiate teams and dependencies.
• Regularly interacts closely with the Manager in order to discuss goals and vision of the business/value stream, sharing extensive knowledge in order to make sound decisions.
• Heavily involved in the Program Increment (PI) planning, story definition for analytics, AI, and data-centric initiatives and assists team with story estimates and sequencing.
• Oversees the development of the product to include planning, refinement, review, and execution.
• Partners with stakeholders to identify and organize steps required for next iteration.
• Works to gain clarity on queries and participate in the demo of committed items.
• Participates in ceremonies within the team to coordinate efforts with team to refine the process, identify areas for improvement and support the execution of tasks.
• Continuously keeps the end-user needs in mind based on higher level of business acumen to ensure the solution meets expectations and the development delivers expected outcomes from the accepted stories.
• Independently represents business owners' interest and prioritize user stories based on business value while maximizing agile team's capacity.
• Provides mentorship and guidance to PO I and II.
• Performs other duties as assigned.

Product Owner III – Advanced Analytics, AI

• Responsible for managing and enhancing personal lines product performance in assigned region by leveraging insights across a variety of internal and external sources, conducting root cause analysis and collaborating with cross-functional teams.
• Analyzes internal and external data to fully understand profit, production, competitive position and market trends to develop strategies to drive profitable growth.
• Responsible for profits/losses in assigned product/territory.
• Develops long- and short-term plans for their assigned product/territory with State Executives.
• Takes leadership role in special projects as assigned by State Manager.
• Work with underwriting team to adjust appetite to improve performance, profitability, and agent experience.

Personal Lines Product Manager

• Maximizes the delivery of value to customers in the shortest sustainable lead time
• Identifies business and customer needs, prioritizing program level work and leads ARTs through transformational and organizational changes
• Shapes and provides recommendations to Agile Product Management support function
• Independently develops the vision and roadmap for multiple value streams and leads continuous improvement ART practices, the flow of work, and developmental effectiveness
• Continuously defines, prioritizes, and validates requirements
• Leads and collaborates cross-functionally while leveraging industry, customer, and competitive research, along with data analytics to deliver customer value and to achieve strategic goals and objectives
• Provides strategic oversight and leadership to direct reports and is relied upon for strategic leadership within their business unit and across the enterprise

Agile Product Manager IV

Account Manager

• Manages an assigned territory of core Foremost Independent Agencies
• Prospect and appoint new agencies
• Drive profitable premium growth
• Achieve financial and operational goals
• Develop and manage agency partnerships

Senior Field Territory Manager

Solutions Engineer

• Design, build and maintain the end-to-end modernization roadmap, describing the evolution from legacy on-premises mainframe environments to a unified Guidewire Cloud future state.
• Partner with business leaders to translate complex commercial insurance requirements (e.g., multi-location policies, diverse risk assessments) into scalable platform configurations.
• Act as a trusted advisor to key stakeholders, aligning technical modernization milestones with broader business value and organizational agility.
• Establish and enforce standards for Gosu scripting, APD design, JDP UI/UX and the Guidewire data model to minimize technical debt and ensure "evergreen" compatibility.
• Oversee the design of robust integration layers using REST /Cloud APIs and messaging frameworks to connect Guidewire with third-party data services (e.g., LexisNexis, Verisk) and internal core systems, like Salesforce (CRM), Earnix (Rating) etc.
• Provide hands-on guidance to development teams, conducting critical code reviews, as needed and leading troubleshooting efforts for complex system issues.
• Lead the technical strategy for migrating on-premises legacy mainframe policy admin system to the Guidewire Cloud Platform (GWCP).
• Establish CI/CD pipelines, automated testing strategies, and observability frameworks tailored for cloud-native Guidewire deployments.
• Optimize cloud-native implementations for high-speed, transaction-heavy commercial operations, ensuring security and regulatory compliance.
• Design and implement "Agentic AI" pilots, such as the Underwriting Assistant, to automate manual triage and data enrichment.

Senior Solution Architect

Inside Sales

• Deliver and facilitate sales-focused training programs for supervisory and professional audiences
• Partner with stakeholders to align learning with business strategy and performance goals
• Provide feedback, track learner progress, and report on training impact
• Support curriculum development and continuous improvement initiatives
• Manage training logistics and ensure a seamless learner experience

Learning & Development Inside Sales Trainer

• Uses basic scientific and iterative practices to plan, test, adjust, and improve work.
• Manages and prioritizes the team’s backlog based on business value and dependencies.
• Serves as the main quality gatekeeper, approving when work is complete.
• Applies strong business knowledge and communication skills to anticipate and solve problems.
• Works across teams in a self‑organizing way to complete tasks and maintain an effective backlog.
• Leads process and procedure changes with internal teams and external partners.
• Uses critical thinking to decide how and when product features should be developed.
• Acts as the main link between stakeholders, end users, and the team to ensure stories meet expectations.
• Ensures all stakeholders collaborate on decisions and that developers receive clear direction.
• Owns the full process and final product, ensuring alignment with goals and vision.
• Helps prioritize the program backlog, manage dependencies, and evaluate progress each iteration.
• Identifies and mitigates program risks.
• Leads PO/ART sync meetings and system demos.
• Facilitates Inspect & Adapt workshops to improve quality across teams.
• Helps define iteration goals and drives execution and delivery.
• Partners with business owners to understand needs, manage scope, and refine user stories.
• Communicates requirements clearly and collaborates with the team to negotiate dependencies.
• Works closely with the Product Manager to align on goals, vision, and decision‑making.
• Plays a major role in PI planning, story definition, estimation, and sequencing.
• Oversees product development activities including planning, refinement, review, and execution.
• Partners with stakeholders to plan upcoming iterations and clarify questions.
• Participates in team ceremonies to refine processes and support execution.
• Keeps end‑user needs at the center to ensure solutions meet expectations.
• Represents business interests and prioritizes stories to maximize team capacity.
• Mentors junior Product Owners.
• Performs other duties as needed.

Product Owner II/III

• Manage the Workers’ Compensation line of business within Farmers Business Insurance
• Ensure that it remains competitive and relevant
• Lead strategy development and execution to support long-term product line health and profitability
• Evaluate financial performance and implement adjustments to achieve revenue, profit, and growth targets
• Collaborate cross-functionally to deliver competitive, compliant, and customer-focused insurance products
• Manage direct reports who are individual contributors or people leaders to ensure effective product line management and alignment with countrywide product goals
• Accountable for achieving/exceeding profit and growth targets in assigned line of business
• Develop strategic vision and supporting roadmap that will profitably expand market share within assigned line of business
• Use broad business knowledge to contribute to strategic planning for rating approaches, rating variables, and performance metrics
• Evaluate models, rating variables, and market segments to recommend strategic adjustments that improve competitive positioning
• Perform advanced trend analyses such as retention analysis and new money trends to support product planning and inform decisions
• Leverage data to deliver actionable insights and recommendations
• Optimize rating structures by analyzing losses, coverage types, and industry trends
• Lead competitor analysis to inform product strategies
• Analyze competitor earning reports, market positioning, and countrywide rating curves to guide product development and rate strategies
• Leverage insights from market analysis, customer feedback, and benchmarking to drive product initiatives and pricing decisions
• Lead processes to assess the impact of changes in policy terms and coverage options, analyzes their effectiveness, and recommends adjustments to enhance outcomes
• Collaborate with cross-functional teams to design and implement product strategies and operating standards that facilitate profitable growth
• Lead P&L driven projects to adjust rating factors, refine pricing models, and enhance profitability through targeted rating initiatives
• Track product performance metrics to identify trends, ensure compliance, and assess alignment with business objectives
• Monitor performance and communicate product, pricing, underwriting philosophies, strategies, and financial results to internal/external partners, leadership, as well as team members
• Prepare reports for stakeholders and senior leadership
• Maintain processes and reporting to monitor financial results, product outcomes, and post-project performance
• Manage teams while being responsible for their performance and outcomes
• Guide and supervise efforts of direct reports to execute product line strategies aligned with business objectives
• Provide direction, feedback and performance management to foster team development and a high-performance culture

Director of Product – Workers' Compensation

Data Scientist

• Develop crucial and highly valuable data analytics skills as well as soft skills through the course of your internship
• Work alongside accomplished professionals and gain valuable skills for your future
• Learn how we use innovation and technology to drive our business forward through project work, job shadowing, hands on work experience, and exposure to Farmers leadership teams
• Broaden knowledge and application of modeling techniques and procedures
• Support preparation of internal/external, structured/unstructured data sets to build/rebuild/refresh predictive models
• Use appropriate modeling techniques to address business needs
• Effectively communicate analyses

Data Science Intern

Recruitment

• This Talent Acquisition Consultant role will support Farmers Contact Center and Claims organizations.
• This role is responsible for providing talent consulting and recruiting services to business leaders, hiring managers and candidates.
• Performs full lifecycle recruitment while maintaining excellent relationships.
• Is responsible for managing a portfolio of positions/requisitions for a large function within a line of business or for multiple departments.
• Sources candidates and evaluates applicants to the position.
• Is directly responsible for hiring manager relationships and ensuring hiring manager needs are being met for new hires.
• Conducts hiring manager intake meetings and evaluates the best sources for the talent needed.
• Provides feedback and assessments of talent to the hiring managers and orchestrates the appropriate interview process/experience.
• Closes out the process and presents offers of employment to top talent identified for the position(s).

Talent Acquisition Consultant

Marketing Operations

• Responsible for supporting IA Distribution objectives for acquisition, retention, cross-selling, profitability, and agency development by assisting in advanced analytic projects.
• Implements local market planning and analysis.
• Leverages agent and district information to make business decisions regarding areas of opportunity, segmentation of agents, planning, etc.
• Assists with creation of scorecards, agency development presentations to Sr. Leadership, and campaign management reporting.
• Assists with a multitude of diverse projects ranging from Planning, Agency and Segmentation to deriving actionable rules for trigger based marketing campaigns.

Senior Marketing Operations Analyst

Human Resources

• Actively partners with mid to upper level leaders and provides Human Resource consultation in all aspects of the people strategy.
• Supports the strategy set forth by the CEO direct reports and the HR Leadership team.
• Works collaboratively with cross-functional team members to execute in key delivery areas that impact talent management, employee experience and retention, performance management, change management, diversity and inclusion, workforce planning, organizational design, and supporting key initiatives.

HR Business Partner

Account Executive

• Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers
• Consult with customers to understand their needs, and selling products which best fit the customer’s needs
• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer

Outbound Sales Consultant, License Required

• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business
• Provide exceptional customer service and build strong relationships while educating customers regarding coverages and cost
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer