Farmers Insurance

Account Manager

• Manages an assigned territory of core Foremost Independent Agencies
• Prospect and appoint new agencies
• Drive profitable premium growth
• Achieve financial and operational goals
• Develops and manages agency partnerships
• Serves as the primary relationship between the agency and the company
• Promotes and supports available suite of Foremost products and services
• Build premium growth through relationships with agents
• Works independently with minimal guidance
• May mentor or coach less experienced team members

Senior Field Territory Manager

Customer Support

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements.
• Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms.
• Receive and respond to inquiries related to insurance matters.
• Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions.
• Evaluate and interpret policy information within prescribed authority limits.
• Access account information and communicate while working in multiple systems.
• Document customer interactions and outcomes thoroughly in system.
• Build knowledge and acumen through self-directed learning.

Customer Care Representative – Specialty Services, Producer/Agent P&C

Attorney

• Represents clients in all areas of insurance defense practice
• Manages all phases of cases from intake to resolution
• Litigates low to moderate complexity and exposure cases
• Prepares pleadings, motions, discovery, and briefs
• Attends hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Consults with the Claims Department on legal aspects of files and jurisdictional issues
• Displays proactive communication with leadership regarding case handling opportunities and challenges
• Supports senior attorneys in high complexity matters

Insurance Defense Trial Attorney

• Litigates moderate to high complexity and exposure cases and/or cases involving unique legal or procedural issues and performs duties necessary from intake to trial and/or settlement
• Acts as the lead attorney at hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Develops strategies and arguments to thoroughly prepare for trial
• Utilizes knowledge of legal precedents to analyze the probable outcomes of a case
• Identifies the strengths and weaknesses of approaches to a case
• Performs or ensures completion of any other tasks or duties necessary for the proper representation of clients
• Consults with Claims Executive team and renders legal strategy recommendations regarding the legal aspects of the handling of personal injury claims
• Provides guidance to ensure compliance with regulatory requirements and industry standards

Senior Insurance Defense Trial Attorney

Actuary

• Analyze Loss and LAE reserves using actuarial reserving methods for assigned states for personal and commercial auto insurance.
• Analyze and recommends revisions in rates and rating plans for assigned states.
• Identify and analyzes trends in the data.
• Perform actuarial analysis required to support rate filings with regulatory authorities.
• Represent the Actuarial Department in discussions with Product, Claims, and IT departments.
• Work with IT in coding changes for tools that support actuarial functions.
• Support the actuarial team through querying of data using SQL and SAS programming languages.
• Automate tasks using VBA.
• Perform calculations for actuarial research and studies to support development of new products.
• Assist in the training and development of professional actuarial personnel as assigned.
• Perform special actuarial projects as assigned.
• Perform other functions as assigned.

Actuarial Analyst

• Leading and managing a staff counsel office
• Ensuring competent, ethical, and diligent representation of clients in all assigned cases
• Managing workloads, quality assurance, efficient file handling, and resource optimization
• Collaborating with business partners and the support team to ensure high-quality client representation
• Executing on proactive and collaborative work with key internal and external stakeholders

Managing Attorney

• Representing clients in workers' compensation defense practice
• Handling cases that are primarily low in complexity and exposure
• Manages all phases of cases from intake to resolution
• Litigates low complexity and exposure cases and performs duties necessary from intake to trial and/or settlement
• Attends hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Consults with the Claims Department on the legal aspects of files
• Performs other tasks or duties to ensure efficient case management

Workers' Compensation Defense Attorney

• Represents clients in all areas of insurance defense practice
• Handles cases that are primarily high complexity and exposure
• Manages all phases of cases from intake to resolution
• Acts as the lead attorney at hearings, conferences, interviews, mediations, arbitrations, and/or trials
• Develops and utilizes strategies and arguments to thoroughly prepare for trial

Complex Trial Attorney

Legal Assistant

• Conducts legal research, assembles case materials, writes research memos and drafts, pleadings and motions under the guidance and mentorship of an Attorney or Supervising Attorney
• Supports attorneys by assembling and organizing information for legal documents
• Generally works on a part time basis approximately 20 hours per week

Law Clerk

Claims Specialist

• Conduct field based investigations by visiting policyholders’ homes to investigate property damage
• Use claims handling software, a company car and laptop to determine claims related damage
• Write estimates in a paperless environment
• Represent the Company from a public relations standpoint
• Use strong customer service skills to negotiate with policyholders to settle the claim

Field Property Claims Adjuster

Director

• Advise, lead and manage a team of Claims Coverage Attorneys experienced in handling both first and third-party matters
• Oversee coverage matters for multiple lines including commercial, auto, homeowner and specialty
• Responsible for allocating attorney assignments, scheduling and reviews
• Oversee the development and evaluation of department processes, budget and cost analyses, and metrics
• Tracks work product created by the department, including opinions and memoranda, training materials, and written guidance
• Communicates and oversees implementation of strategic and broader enterprise objectives
• Provides consistent, effective and timely communication of legal and strategic advice to clients in the Claims department
• Works closely with the Head of Claims Legal Services in evaluating and reporting department metrics, trends and analytics

Claims Coverage and Litigation Management Director

• Partners with leadership to develop and oversee the strategic direction for an assigned geographic area
• Leads direct managers and their staff to execute strategic direction in their assigned territories
• Focuses on achieving business and financial results such as sales growth, increased market share, and overall profitability
• Designs and delivers custom distribution strategies to the market that align with company goals
• Utilizes exceptional communication, influence, informal leadership, and decision making skills to establish and drive strategic direction

Senior Managing Director

Producer

• Maintain and maximize profitable relationships with personal lines clients
• Grow the book of business through new client sales
• Identify, qualify, and develop personal insurance opportunities with clients
• Foster and maintain excellent relationships with clients and prospects
• Anticipate and respond to all existing client needs
• Actively prospect and solicit increases in existing client coverage
• Present policies to the insured and educate them on coverages and rates
• Monitor and report on key metrics to ensure sales targets are achieved
• Collaborate with team members and mentor staff
• Keep informed regarding industry information and technology

Personal Lines Producer

Actuarial Assistant

Customer Retention Specialist

• Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews.
• Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs.
• Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met.
• Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support.
• Provides both service and sales support.
• Provides peer support through on-the-job training and knowledge sharing.