Field Property Claims Adjuster

Farmers Insurance

Field Property Claims Adjuster investigating property damage through field visits and software use at Farmers Insurance. Requires strong customer service skills and management representation.

Posted 5/17/2026full-timeRemote • Connecticut • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Conduct field based investigations by visiting policyholders’ homes to investigate property damage.
Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment.
Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
Adjusts all types of claims.
Inspects damaged property and vehicles, and determines claims related damage.
Estimates the cost of repair or replacement of damaged or stolen property and vehicles.
Determines and reports on subrogation potential.
Initiates the sale of salvage vehicles, personal property, and miscellaneous salvage items.
Reports theft, fraud, and arson losses as required to state and industry agencies.
Performs most duties on an individual basis, and work has a direct bearing on Management results.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.

Requirements

What you’ll need

High School diploma or equivalent required.
Bachelors Degree preferred.
Excellent customer service and communication skills.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license.
Successful demonstration/completion of the Senior Claims Representative prerequisites, proficiencies, and exams, as required based on unit assignment.
External candidates should also have a minimum of one year of prior claims or two years of related industry experience.

Benefits

Comp & perks

Paid training through the award winning and industry leading University of Farmers.
Flexibility and independence to work outside the confines of a desk job.
Total Rewards benefits package, 401K, and a competitive starting salary.
Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.
Competitive salary commensurate with experience, qualifications and location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims handlingproperty damage investigationdamage estimationliability determinationnegotiationsubrogationsalvage vehicle salestheft reportingfraud reportingarson reporting

Soft Skills

customer servicecommunicationinterpersonal skillsnegotiation skillsoutgoing personalityeagerness to learnindependent workpublic relationssafety complianceorganizational skills

Certifications

Senior Claims Representative prerequisites