Salary
💰 $70,000 - $80,000 per year
About the role
- Manage a group of boutiques through sound business management and strategic planning, turning knowledge into focused action
- Proactively seek, maintain and update knowledge on each boutique’s status, seasonal & future plans to assess full online potential and identify growth opportunities
- Unlock selection from partner community through tailored commercial deals, incentives, and operational solutions
- Manage offline/online sales against product deliveries and commercial performance expectations, working closely with merchandising and the wider commercial team
- Negotiate and plan markdowns with boutiques and ensure adherence to promotional activities; review daily/weekly/monthly boutique performance and Farfetch profitability
- Conduct regular business reviews internally and with boutiques
- Work with Business Development and Partner Implementation to onboard new boutiques or location expansions, ensuring boutique is online with the right stock quality/quantity in a short time frame
- Ensure excellent service and follow up is given to both partners and final customers, working closely with Partner Service, Production, and Operations to drive all service KPIs and ensure business needs are met
Requirements
- Minimum of 4-5 years of Client/Customer relations or Commercial experience (online or offline), ideally from retail, brand or wholesale fashion environment – fashion and luxury a plus
- Ability to easily build relationships with different players of the business
- Outstanding skills in sales/negotiation techniques and strong analytical ability
- Natural problem-solver who can turn challenges into opportunities
- Well organized and proactive, ability to handle multiple tasks at a fast pace, excellent sense of prioritization and timing
- At ease with Excel (pivots) and use of data tools to obtain and/or assess analytical information
- BS or BA degree, or equivalent experience required
- Able to travel 20-25% of the time, both local and domestic
- Articulate communication both verbal and written