Fanatics, Inc.

Engineering Manager

• Lead platform development focused on search relevance and scalable frontend architecture
• Own the technical and execution strategy across Search, Recommendations, and the Frontend Design System
• Drive quarterly roadmap planning and ensure delivery across engineering pods
• Contribute to architecture and technical design reviews
• Partner with Product and Data teams to integrate ML-driven ranking and personalization capabilities
• Establish performance, latency, availability, and reliability standards across platform services
• Drive a high-velocity experimentation culture
• Own the evolution and adoption of reusable React and TypeScript component libraries
• Set standards for frontend architecture and performance optimization
• Provide structure, clarity, and operational rigor in planning and execution
• Identify risks early and communicate trade-offs

Manager, Software Engineering

Engineer

• Build, and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and declarative features
• Participate in the end-to-end implementation of Salesforce enhancements, from requirements gathering through deployment and support
• Apply scalable and maintainable patterns for triggers, flows, automation, and custom components
• Write high-quality, testable code with appropriate unit test coverage and participate in code reviews
• Develop and maintain integrations between Salesforce and external/internal systems using REST/SOAP APIs, middleware, and event-driven patterns
• Partner with backend engineers to design clean integration contracts between Salesforce and Java-based services
• Troubleshoot and resolve complex integration and data flow issues across systems
• Collaborate with Product Managers, Business Analysts, and cross-functional partners to translate business requirements into technical solutions
• Partner with Marketing, VIP, Operations Support, Risk, and Data teams to ensure Salesforce solutions meet business and regulatory needs
• Clearly communicate technical decisions, trade-offs, and implementation details to both technical and non-technical stakeholders
• Support data migrations, imports/exports, and ongoing data quality initiatives
• Ensure strong data integrity, security, access control, and performance across the Salesforce ecosystem
• Contribute to platform reliability, availability, and operational excellence
• Create and maintain technical documentation for Salesforce customizations, configurations, and integrations
• Follow and help evolve engineering best practices related to Salesforce DX, Git workflows, CI/CD pipelines, testing, and deployment strategies
• Continuously identify opportunities to reduce technical debt and improve platform scalability

Engineer II, FBG

Salesforce Developer

• Actively review and approve pull requests across Java and Salesforce codebases, maintaining a high bar for software quality and maintainability.
• Dive deep into technical issues, leading troubleshooting and root-cause analysis across backend integrations, distributed systems, and Salesforce workflows.
• Lead architecture and design discussions for APIs, microservices, data flows, and Salesforce platform components.
• Mentor engineers across Java (Spring Boot, AWS, Kafka) and Salesforce (Apex, LWC, Flows) technologies.
• Drive adoption of engineering best practices including testing strategy, CI/CD standards, instrumentation, and architectural consistency.
• Own sprint planning, capacity modeling, and workload balancing to ensure predictable, high-quality delivery.
• Develop milestone plans, proactively identifying dependencies, risks, and resource constraints.
• Ensure sprint execution aligns with engineering standards, technical direction, and system reliability goals.
• Monitor team throughput, quality metrics, and operational signals to drive continuous improvement.
• Identify and mitigate engineering-level risks early, providing clear options and trade-offs.
• Partner closely with Product Managers and TPMs to define requirements, refine scope, and translate features into actionable engineering tasks.
• Collaborate with Operations, Support, Marketing, Data, Risk, and Compliance partners to ensure systems meet business and regulatory needs.
• Communicate technical decisions, architectural changes, delivery timelines, and risks clearly and consistently.
• Lead engineering contributions to change management, assessing system impacts, integration touchpoints, and rollout considerations.
• Guide engineers in building and maintaining Java microservices, internal APIs, event-driven systems, and backend integration layers.
• Ensure backend systems are performant, observable, resilient, and well-documented.
• Drive improvements in reliability practices—including alerting, runbooks, dashboards, and post-incident processes.
• Ensure clean integration patterns between backend services, Salesforce, and external systems.
• Lead engineering work across Salesforce schema design, automation, Apex/LWC development, platform configuration, and environment strategy.
• Ensure engineers apply scalable, maintainable patterns for Salesforce workflows, triggers, flows, and custom components.
• Guide integration strategy between Salesforce and backend systems (REST APIs, events, streaming frameworks).

Salesforce Engineering Manager

Events

• Represent and uphold the Mitchell & Ness brand in all local-facing efforts, serving as a natural extension of our history, heritage, and mission.
• Build authentic connections within fitness, music, art, and food communities, helping cultivate relationships with local tastemakers, creatives, and cultural leaders.
• Support the planning, promotion, and execution of local events and activations, particularly those leading up to the flagship store launch.
• Collaborate with creative and retail teams on photo and video shoots, helping source and contribute visual content that reflects the M&N ethos.
• Assist with local press and media efforts by identifying storytelling moments and PR opportunities that elevate brand awareness in the market.
• Support on-site event execution, including setup, breakdown, guest engagement, and real-time problem solving.
• Work a flexible schedule, including evenings, weekends, and extended hours as needed to support events and campaigns.

Event Coordinator

Full-stack Engineer

• Lead the design and scaling of distributed systems using Kotlin, Java, and Spring Boot, ensuring the platform can handle massive traffic spikes during live global events.
• Build and optimize high-throughput applications using Postgres, Kafka, and Redis/Redis PubSub, prioritizing data integrity and low latency.
• Drive performance across services and infrastructure, implementing strategies for backpressure, circuit breaking, and "Exactly-Once" processing.
• Partner with product and engineering leadership to align technical strategy with business goals, making "big bet" decisions on build vs. buy.
• Foster a mindset of well-designed systems and test-driven development. Lead deep-dive code reviews, maintain technical documentation, and mentor engineers.
• Set company-wide standards for observability, schema evolution, and deployment patterns within a cloud-native environment.

Senior Software Engineer – Distributed Systems

Business Operations

• Collaborate with program owners as well as internal teams to execute quick-turn gifting and high-priority requests with speed, precision, and accuracy
• Lead day-to-day operations across all gifting and seeding campaigns, including inventory intake, order flow, packaging, and fulfillment coordination
• Monitor campaign forecasts and calendars to coordinate all asset and labor planning needs
• Execute personalized packaging elements, including custom boxes, handwritten notes, and bespoke product configurations
• Work in multiple internal systems and applications to process and track orders and inventory
• Offer additional support with special handling projects as the business requires

VIP Project Lead, Business Operations

Recruitment

• Act as a consultative partner to business leaders, providing market insights, talent strategies, and workforce planning recommendations.
• Own end-to-end recruitment for critical roles across the Organization, including sourcing, assessment, and offer negotiation.
• Deliver a high-touch, personalized experience for candidates, ensuring every interaction reflects the Fanatics brand.
• Build strong relationships with senior executives, hiring managers, and cross-functional partners to align talent priorities.
• Identify and analyze key talent, pipeline, and KPI data to uncover trends and actionable insights.

Senior Recruiter, Creative and Product

• Own end-to-end performance testing strategy for real-time and transactional systems
• Design and execute load, stress, spike, endurance, and soak tests in production and pre-prod environments
• Define performance baselines, SLOs, and regression thresholds
• Drive shift-left performance validation during design and development
• Design distributed WebSocket load tests supporting 100,000+ concurrent connections
• Architect parallel test execution across multiple Kubernetes pods using CI/CD orchestration
• Model realistic traffic patterns for sportsbook odds updates, Bet Builder workflows, and real-time market data streams
• Prevent resource exhaustion issues through smart test distribution and profiling
• Build and evolve K6-based performance frameworks
• Integrate tests into GitHub Actions pipelines with configurable parallelism
• Use Testkube for Kubernetes-native test execution
• Implement dynamic test profile generation
• Ensure zero hardcoded secrets and full auditability
• Leverage Datadog, metrics, logs, and traces to identify bottlenecks and validate SLOs

Senior Software Engineer

Executive Assistant

• Provides high-level administrative support and assistance to Fanatics Holding Co. executive team. While maintaining professionalism and strict confidentiality.
• Performs administrative tasks including drafting letters, memos, invoices, reports, and other documents for senior staff.
• Manage complex calendars and schedule meetings on behalf of executives, with internal stakeholders and external vendors and partners.
• Arranges domestic and international travel including; flights, rental cars, hotels, car services (where required), and dining arrangements.
• Performs office tasks including ordering supplies and assisting with department wide initiatives and events.
• Manage and coordinate interdepartmental communications between various members of the team.
• Prepare presentation decks in PowerPoint.
• Complete monthly expense reports for all supported executives.
• Provide ad hoc support for the office of the CFO as needed.
• Performs other related duties as assigned.

Product Manager

• Own the Pre-Press and Editorial product portfolio that turns card concepts into print-ready files, including software across workflows such as mastering and asset ingestion, image selection, cropping and editing, card composition, imposition, and handoff to manufacturing.
• Decide how work gets done across this portfolio, including when to build new software, stabilize or refactor existing systems, or integrate with third-party and vendor platforms.
• Simplify and automate highly manual, error-prone workflows between creative teams and manufacturing, reducing rework, cycle time, and inconsistencies in print-ready outputs.
• Apply AI and automation to real production problems by improving adoption of existing capabilities (e.g., AI card-back copy generation), delivering in-flight efforts (e.g., validation and error detection), and identifying where AI can remove steps entirely.
• Work hands-on with engineering and data teams to turn AI and workflow ideas into reliable, production-ready systems, not prototypes.
• Deliver results through shared ownership and collaboration with business operations, internal software teams, and external vendors, while maintaining end-to-end accountability across a highly matrixed environment.
• Operate as a Principal-level Individual Contributor, setting the bar for product judgment, execution quality, and cross-team partnership, and influencing other PMs through example

Principal Product Manager – NCF

Operations

• Drive optimal staffing, real-time performance, and workforce execution in a fast-paced operating environment.
• Create, maintain, and continuously optimize workforce schedules aligned to forecasted demand, service-level targets, and state licensing or regulatory requirements across multiple lines of business.
• Monitor real-time agent activity using workforce management tools (Playvox and Salesforce) to assess adherence, productivity, and service-level risk.
• Partner with Operations leadership to understand business trends, seasonality, and performance drivers, adjusting staffing models, schedules, and offline time as needed.
• Develop and maintain reporting and insights across key WFM metrics, including service levels, adherence, occupancy, concurrency, and shrinkage.
• Act as a trusted advisor to Operations leadership on workforce execution strategies and real-time performance risks.

Ops Strategy Analyst – Workforce Management, WFM

Manager

• Manage the company’s licensing efforts across gaming and prediction markets jurisdictions for entities, key persons, employees, and vendors, including new jurisdiction launches and ongoing license maintenance, with direct oversight of employee licensing and vendor licensing programs at scale.
• Lead licensing strategy and execution for launches of new products and new jurisdictions, including jurisdictional analysis, application strategy, timelines, and regulator engagement in support of market entry. Review regulations regularly and ensure team members are up to date on requirements.
• Hire, train, and manage licensing and compliance professionals responsible for employee licensing, vendor licensing, and jurisdictional licensing operations, and oversee ongoing vendor suitability, licensing status, and regulatory compliance, to improve automation, tracking, audit readiness, and data integrity.
• Identify and onboard third-party technology providers, regulatory vendors, and outside counsel to improve automation, tracking, audit readiness, and data integrity, and to increase internal efficiencies.
• Design, implement, and scale licensing-related components of the company’s compliance program.
• Serve as the primary point of contact with state gaming regulators, federal regulators (as applicable), and self-regulatory organizations, including the National Futures Association (NFA); manage regulator inquiries, examinations, investigations, and information requests.
• Advise cross-functional stakeholders (including Legal, Product, Operations, HR, Finance, and Technology) on licensing implications related to product launches, corporate changes, and organizational growth.
• Oversee teams handling high-volume employee licensing and vendor management workflows.
• Act as a licensing subject-matter expert in support of strategic initiatives and executive decision-making, contributing to the development of a leading digital gaming and prediction markets platform.
• Must be open to occasional travel to Fanatics Betting & Gaming offices and other locations for conferences, events, meetings, and team building activities

Licensing Manager

Customer Success Manager

• Build the CRM planning function from scratch
• Define and implement end-to-end CRM planning processes, including intake, prioritization, capacity planning, roadmap development and execution governance.
• Establish planning frameworks, templates, tools and operating rituals where none currently exist, leveraging best-in-class planning and delivery techniques (e.g., Agile, iterative planning, quarterly/PI planning, backlog management) as appropriate for CRM and Promo Ops workflows.
• Set clear operating norms for how CRM & Promo Ops work enters the system, gets prioritized, planned and delivered - balancing flexibility with predictability at scale.
• Own planning execution and governance
• Lead planning cycles and execution rhythms across CRM squads.
• Translate strategic priorities into clear calendars, roadmaps and delivery plans that teams can confidently execute against.
• Ensure planning decisions are documented, communicated and consistently applied.
• Establish a single source of truth
• Establish and manage a single, reliable source of truth for all CRM plans, including calendars, roadmaps and customer touchpoints. This central resource must be clear and easily understandable throughout the entire Casino organization.
• Ensure CRM activity, sequencing and ownership are clearly represented and accessible to stakeholders across teams.
• Drive alignment on tools, documentation standards and data hygiene to eliminate conflicting plans and fragmented views of CRM work.
• Ensure demand, capacity and dependency alignment
• Make demand, capacity, dependencies, risks and tradeoffs transparent across squads and stakeholders.
• Proactively identify misalignment, bottlenecks or feasibility risks and drive resolution early.
• Partner cross-functionally
• Collaborate with CRM & Promo Ops, Growth, GTM, Analytics, Marketing, Brand, Product and Core Project teams to assess feasibility, sequence initiatives and align on priorities across channels, customer cohorts and states.
• Act as a trusted planning partner who balances strategic ambition with realistic delivery constraints.
• Continuously improve planning rigor
• Continuously refine planning processes by evaluating effectiveness (what's working/not), identifying remaining friction points and adapting to meet evolving organizational needs and scale.
• Reduce reactive work, last-minute changes and rework by improving upfront planning quality, governance and cross-team coordination.

CRM Planning Manager – Casino

Accounting Manager

• Lead accounting operations for Mitchell & Ness, ensuring accurate daily, weekly, and monthly financial reporting.
• Oversee preparation and review of journal entries, accruals, and expense allocations.
• Manage recurring schedules and deliverables related to the month-end close process.
• Identify trends, analyze variances, and recommend strategic actions to improve financial performance.
• Recommend updates to accounting policies and procedures to enhance efficiency and accuracy.
• Oversee preparation of intercompany schedules and partner with Fanatics Corporate Accounting on reconciliations.
• Serve as a subject matter expert on business processes tied to assigned general ledger accounts.
• Ensure compliance with GAAP, internal controls, company policies, and SOX requirements.
• Partner cross-functionally across departments to support business growth and improve financial workflows.
• Prepare and review ad hoc analyses, reporting requests, and special projects as assigned.

Financial Planning and Analysis

• Own end-to-end product development for new and emerging financial services products, from early discovery and validation through launch and iteration.
• Translate high-level company and Financial Services strategy into concrete product visions, roadmaps, and execution plans.
• Define success metrics and be accountable for KPIs related to adoption, engagement, trust, and operational performance.
• Identify and validate customer problems, balancing fan experience, regulatory requirements, and business goals.
• Leverage the broader Fanatics ecosystem (commerce, loyalty, content, betting, and fandom) to create differentiated, cross-platform financial experiences.
• Lead teams through ambiguous problem spaces with a strong bias toward action and delivery.
• Partner closely with Engineering, Design, Data, and Operations to ship high-quality, scalable products.
• Drive rigorous product discovery, prioritization, and execution using customer insights, experimentation, and analytics.
• Ensure all product solutions meet regulatory and compliance standards, including KYC/AML, consumer protection, and data privacy.
• Continuously improve product quality by reducing friction, failure rates, and operational burden.
• Serve as a primary product partner to Engineering, Compliance, Legal, Risk, and Operations teams.
• Clearly communicate product direction, tradeoffs, and progress to senior leaders.
• Align dependencies and roadmaps across Fanatics teams to enable efficient execution.