Fanatics, Inc.

Assistant

• A key part of the Merchandising team, supporting the Merchandiser to ensure that fans can buy great quality fanwear when and where they want and at the right price, focusing on stock control, driving sales & profit.
• Contributes to a department strategy that supports business goals
• Supports department financial budgeting, reviewing historical data, financial trends and creating forecasts
• Manages key WSSI inputs e.g. Intake and Markdown
• Makes promotional recommendations based on analysis and scenario models, produces post event analysis and review
• Provides ongoing trade analysis and reports to identify opportunities and risk
• Responsible for overseeing order management and critical path/intake management to deliver launch and stock targets
• Work with Branch Merchandiser to optimise retail/event stock package
• Make recommendations for markdown and promotional activity, and analyse effectiveness
• Work with suppliers to maintain critical path/delivery schedule
• Coach, develop, and day to day management of Merchandise Assistant
• Undertake any other duties and/or responsibilities as may reasonably be required by management from time to time
• You may also be required from time to time to work additional hours including but not limited to providing support around events and hot markets. This may involve weekend and late night working

Assistant Merchandiser

Accountant

• Coordinate overall Record-to-Report activities for the Supply Chain Accounting team supporting the Commerce business
• Assist the Director of Supply Chain Accounting with SOX compliance and the development of a strong internal control framework
• Ensure effective controls over inventory and intercompany movements, including domestic and international transfers
• Lead month-end close activities for Commerce North America
• Oversee balance sheet reconciliations and reviews
• Support the financial business partnerships with business leadership teams and the global corporate finance organization
• Lead the financial review cycle with business leadership, creating predictable and repeatable processes that provide visibility into key business and operational performance metrics
• Perform strategic analysis of financial and operational data to identify insights, risks, and business opportunities
• Monitor and ensure compliance with accounting standards, including U.S. GAAP interpretation and the communication of process changes and requirements as necessary
• Evaluate, document, and communicate accounting transactions and support the development of accounting treatments for new business initiatives and models
• Assist in the design and implementation of internal control procedures to safeguard company assets and identify cost-saving opportunities
• Partner cross-functionally with finance, accounting, and operational leaders to drive change management, improve efficiencies, and enhance process alignment
• Assist in the development and performance management of more junior accounting team members through coaching, technical training, and providing performance feedback

Lead Supply Chain Accountant

Events

• Lead the planning and execution of local and regional events, activations, and community engagement initiatives from concept through post-event evaluation.
• Serve as the primary project manager for assigned events, owning timelines, logistics, budgets, vendor coordination, and operational execution.
• Build and maintain relationships with local community leaders, cultural influencers, creatives, partners, and organizations aligned with the Mitchell & Ness brand.
• Partner with Creative, Retail, Marketing, PR, and Social teams to ensure events authentically represent the M&N brand and business objectives.
• Identify opportunities to elevate brand awareness through local partnerships, cultural moments, and community engagement.
• Manage event production elements including venues, staffing, permits, equipment, transportation, catering, and guest experience.
• Coordinate external vendors, agencies, and contractors to ensure timely delivery and execution of event requirements.
• Support content creation efforts by collaborating on event-related photography, videography, and storytelling opportunities.
• Monitor event budgets and expenses, ensuring programs are delivered efficiently and within approved financial parameters.
• Lead on-site event execution, troubleshoot issues in real time, and maintain a high standard of professionalism and brand representation.
• Measure event performance and provide recommendations to improve future activations and experiences.
• Work a flexible schedule, including evenings, weekends, travel, and extended hours as needed to support events and campaigns.

Events Manager

General

• Deliver business and fan impact through BOLD leadership and category ownership.
• Curate a compelling assortment and drive performance across defined product category.
• Manage an assortment that delivers for fans—financially, emotionally, and experientially.
• Develop vendor relationships and cross-functional partnerships that sustain long-term category growth.
• Partner closely with Planning, Product Development, Site Experience, Marketing, and Supply Chain to execute a category strategy aligned to brand goals and financial targets.
• Own in-season management of sales, margin, inventory, and turn for the category.
• Track and report on category performance; make recommendations to accelerate profitable growth.

Buyer

Learning and Development

• Design globally scalable talent practices that work across geographies and employee populations
• Build tools and frameworks that enable HRBPs to deliver talent practices with confidence and consistency
• Apply data, AI-enabled platforms, and talent technology to modernize how we develop and advance people
• Partner with Talent Acquisition to close the loop between bench development and external sourcing
• Deliver measurable results aligned to team, function, and company goals
• Translate strategy into execution that drives business outcomes
• Identify and act on opportunities to improve performance, efficiency, or growth
• Lead a lean team with a high-leverage operating model; protect strategic bandwidth by partnering with the BPO model for administrative and coordination work
• Design performance and development frameworks from the employee experience backward; keep the end-user in view at every design decision
• Use talent data and workforce insights to inform development investment decisions and measure the ROI of learning, succession, and performance programs

Director of Performance Management – Talent Development

Executive Assistant

• Enable the Chief Product Officer and Chief Technology Officer to operate at their highest level by managing priorities, optimizing schedules, and creating operational leverage.
• Build strong partnerships across leadership teams, acting as a trusted point of coordination between executives, their teams, and key stakeholders.
• Foster alignment and collaboration by ensuring meetings, communications, and follow-up actions are executed efficiently and effectively.
• Partner with the Senior Executive Assistant to support leadership events, executive visits, and key organizational initiatives.
• Help leaders stay focused on delivering innovative products, technology solutions, and exceptional fan experiences by minimizing administrative friction.
• Ensure seamless coordination of executive activities that support critical business priorities and customer-facing initiatives.
• Represent Fanatics with professionalism and excellence when interacting with internal and external stakeholders, partners, and guests.
• Support leadership efforts that ultimately enhance the experience of fans and customers worldwide.
• Anticipate challenges before they arise and proactively identify solutions that improve executive effectiveness and team productivity.
• Continuously seek opportunities to streamline processes, improve communication flows, and increase organizational efficiency.
• Leverage technology and digital tools to automate administrative processes and enhance day-to-day operations.
• Manage complex calendars, travel arrangements, and meeting logistics with precision and attention to detail.
• Coordinate cross-functional meetings across multiple time zones while ensuring executives are prepared with the information and materials needed for success.
• Track key deadlines, deliverables, and business priorities while handling confidential information with discretion and professionalism.
• Support leadership offsites, town halls, onboarding activities, office operations, and executive office effectiveness.

Data Scientist

• Work on data science projects across marketing and customer domains, including personalization, lifecycle optimization, retention, and engagement
• Build, validate, and deploy machine learning and statistical models for use cases such as propensity modeling, segmentation, and LTV
• Partner with cross-functional stakeholders (Marketing, Product, CRM, Engineering) to understand business problems and translate them into data science solutions
• Contribute to the end-to-end model development lifecycle, including data exploration, feature engineering, modeling, evaluation, and deployment
• Analyze large and complex datasets to identify trends, opportunities, and areas for improvement in customer experience and marketing performance
• Apply appropriate statistical methods and experimentation techniques to evaluate model performance and business impact
• Collaborate with engineering teams to ensure models are production-ready and integrated into downstream systems
• Communicate findings and recommendations clearly to technical and non-technical stakeholders
• Contribute to team-level best practices in modeling, code quality, and documentation
• Support and mentor junior team members through collaboration and knowledge sharing

Senior Data Scientist

• Delivers business and fan impact through BOLD execution and operational excellence, supporting a Buyer or Associate Buyer in managing day-to-day merchandising tasks, vendor communications, and cross-functional coordination.
• Builds essential merchandising skills and cross-functional relationships that create a clear path to progression into an Associate Buyer role.
• Partners with teams across Planning, Product Development, Marketing, and Site Experience to drive a seamless fan experience and achieve business objectives.
• Works in a collaborative, fast-paced environment based in Jacksonville, FL, with travel to vendor meetings, market appointments, and industry events as business needs require.

Assistant Buyer

Sales Operations Manager

• Maintain and optimize the company's B2B sales portal/platform by organizing and uploading marketing assets, product data, deadlines, and managing collection access
• Support the adoption and ongoing use of sales productivity tools (e.g., PowerBI dashboards, Monday.com), ensuring accurate tracking of product SKUs
• Manage and maintain the GTM content library, ensuring all seasonal line sheets, catalogs, product lookbooks, and licensing usage guidelines are current, approved, and easily accessible
• Organize and distribute "heritage stories" and background information for retro collections
• Coordinate all logistics for seasonal training sessions, including scheduling and securing product samples
• Maintain the master calendar for ongoing training related to seasonal product releases and updates
• Facilitate internal training and coordinate the assembly of resources for major market periods and industry trade shows

Sales Enablement Coordinator

Email Marketing Manager

• Drive development of comprehensive email go-to-market calendars across seasonal product categories, product launches, promotional events, hot markets, and corporate/cross-brand initiatives
• Plan and implement email marketing strategies focused on improving key performance indicators including content personalization, visit rates, conversion optimization, list growth, and revenue growth
• Manage high-volume daily campaign delivery ensuring flawless execution and optimal deliverability across all customer segments
• Foster compelling storytelling to create dynamic, engaging, and authentic brand experiences that successfully reflect our mission to become a beloved brand
• Oversee the email briefing process, ensuring clear, actionable guidance is provided to creative teams to achieve engaging storytelling while embedding branding principles and personalization at scale
• Collaborate with brand marketing teams to ensure email content aligns with overall brand voice, seasonal campaigns, and product messaging strategies
• Craft and execute comprehensive experimentation roadmaps including landing page optimization, creative testing, audience segmentation, subject line optimization, and send time testing
• Implement advanced A/B and multivariate testing strategies to continuously optimize email performance and drive revenue growth
• Utilize predictive analytics and machine learning capabilities to enhance personalization and customer targeting
• Work in close partnership with CRM Operations team to ensure campaigns are built, tested, and executed accurately, effectively, and on schedule
• Partner with business management and merchandising teams to align email content with strategic initiatives, inventory management, pricing strategies, and promotional calendars
• Coordinate with customer service teams to ensure consistent messaging across all customer touchpoints
• Lead multiple projects concurrently while providing regular performance monitoring and updates to CRM team, business management, and cross-functional partners
• Perform real-time and periodic ad hoc analyses to evaluate channel performance, identify optimization opportunities, and provide actionable insights

CRM Manager – Email Marketing

Engineer

• Provide first and second-level technical support to internal users via phone, email, chat, or in-person.
• Independently diagnose and resolve complex hardware, software, and network issues through systematic root cause analysis — without reliance on SOPs or step-by-step runbooks.
• Document all support interactions, including the nature of the issue and the resolution steps taken, in the Service Now ticketing system.
• Exhaustively investigate issues independently before escalating; when escalation is warranted, provide thorough documentation of steps taken, findings, and root cause analysis to appropriate internal teams or external vendors.
• Manage and administer user accounts, mailboxes, and permissions across Active Directory, Azure Active Directory, and Microsoft Exchange Admin Center, including account creation, modification, termination, and group policy troubleshooting.
• Write and execute PowerShell scripts to automate repetitive tasks, perform bulk user management operations, gather system diagnostics, and accelerate troubleshooting workflows.
• Troubleshoot complex VPN, networking, mailbox, shared drive, and application access issues by leveraging available diagnostic tools and independent investigation rather than scripted procedures.
• Assist with the setup, configuration, and maintenance of desktops, laptops, printers, and other peripherals throughout their usable lifecycles.
• Collaborate with other IT teams to identify and implement process improvements and best practices.
• Provide training and guidance to users on basic IT procedures and best practices.
• Take ownership and responsibility of an issue from start to a successful resolution.
• Stay current with emerging technologies and trends in the IT industry.

Service Desk Engineer

Engineering Manager

• Own the technology roadmap for financial and operational systems — ERP, order management platforms, procurement, payment systems, and the integrations that connect them
• Govern process design, configuration, and customizations across platforms to protect stability, auditability, and upgrade paths
• Ensure financial and operational controls, audit readiness (SOX), and data integrity across all owned systems
• Oversee UAT, release management, and production support with minimal disruption during high-volume periods
• Drive functional stability and incident resolution, including structured root cause analysis for recurring issues
• Lead and develop a team of SDEs, Technical and Business Systems Analysts across technical and functional disciplines
• Set a high bar for AI tool adoption — ChatGPT/Claude, GitHub Copilot, Oracle AI — and coach team members on weaving these into daily workflows
• Develop career paths and growth plans that reflect both domain expertise and AI-first working practices

Software Engineering Manager – Financial, SCM Systems

Financial Planning and Analysis

• Lead the design and delivery of complex Oracle Fusion integrations and extensions across Finance and SCM — with AI-assisted design, code generation, and review embedded throughout the delivery lifecycle
• Own end-to-end technical solutions for high-volume business flows (O2C, P2P, Inventory, Costing), leveraging AI tools to accelerate development and improve solution quality
• Define and enforce integration standards, error-handling patterns, and reconciliation frameworks; include AI-generated code standards and review checkpoints in team practices
• Ensure platform stability and performance during peak-season and financial close cycles; use AI-powered log analysis and monitoring to anticipate issues before they surface
• Act as the technical escalation point for critical production incidents, leading AI-assisted root cause analysis — using pattern recognition and log summarization tools to compress RCA timelines
• Identify training needs within the team, including AI tool onboarding — GitHub Copilot, OCI AI, ChatGPT/Claude for technical workflows — and deliver or coordinate upskilling
• Ensure SOX compliance across all owned integrations and AI-augmented workflows; define controls and audit evidence requirements for AI-assisted processes.

Staff Software Engineer – ERP, Financial Systems

Accounts Receivable

• Oversee daily activities for billing, cash application, credit, and collections to meet service level agreements (SLAs) and key performance indicators (KPIs).
• Prepare and review weekly and monthly AR reports and dispute summaries for management.
• Manage month-end and quarter-end AR closing processes and ensure compliance with SOX controls.
• Lead projects that involve transition of responsibilities to Shared Services and 3rd parties, Oracle Fusion system enhancements, integration, and implementation.
• Assist with internal and external audit requests.
• Collaborate with Sales, Credit, and Legal teams to resolve credit issues and customer disputes promptly.
• Research, analyze, and resolve customer deductions, including shortage claims, pricing discrepancies, and contractual allowances.
• Maintain accurate process documentation and ensure updates are implemented timely.
• Provide training and guidance to team members and ensure adequate coverage for critical tasks.
• Build relationships with key Company customers and internal departments, including Sales, Finance and Customer Service to ensure timely resolution of customer issues.
• Contribute to process improvement initiatives and system enhancements.
• Hire, mentor, and develop team members.

Assistant Merchandiser

Lead Supply Chain Accountant

Events Manager

Buyer

Director of Performance Management – Talent Development

Executive Assistant

Senior Data Scientist

Assistant Buyer

Sales Enablement Coordinator

CRM Manager – Email Marketing

Service Desk Engineer

Service Desk Engineer

Software Engineering Manager – Financial, SCM Systems

Staff Software Engineer – ERP, Financial Systems

Manager, Accounts Receivable – Billing, Cash App, Credit