IT Support

• Contribute to the enterprise architecture roadmap for systems
• Design integration architecture patterns for systems
• Collaborate with various teams to translate business requirements into scalable solutions
• Support the development of architectural standards and governance frameworks
• Evaluate emerging technologies to enhance operational efficiency
• Participate in vendor assessments and technology rationalization initiatives
• Guide cross-functional delivery teams on complex implementations
• Support modernization initiatives

Senior Enterprise Architect

Full-stack Engineer

• Design, build, and maintain high-performance data pipelines and distributed systems across edge and core infrastructure.
• Develop and deploy containerized microservices using tools like Docker, Nomad, Kubernetes, and Rancher.
• Provision and orchestrate multi-region deployments while managing configurations using Ansible, Consul, and Nomad.
• Manage and consolidate hypervisor platforms such as XCP-ng, vSphere, and Proxmox to standardize infrastructure and enhance reliability.
• Maintain and optimize message streaming platforms like Apache Kafka and search systems such as Elasticsearch/OpenSearch.
• Design, query, and optimize both SQL (PostgreSQL) and NoSQL (MongoDB, Redis) databases to enhance performance and reliability.
• Implement proactive health monitoring, alerting, and backup validation using Prometheus, Grafana, and associated observability frameworks.
• Build and maintain GitLab CI/CD pipelines, streamlining deployments and ensuring overall software quality.
• Own and maintain internal web applications built with Node.js and Angular. Deliver new features, resolve bugs, and drive framework and security enhancements.
• Troubleshoot and resolve complex, full-stack issues spanning API/proxy layers, databases, and infrastructure systems.
• Work closely with cross-functional teams, documenting workflows and runbooks to improve incident response and foster knowledge sharing.

Software Engineer II, Tools

• Independently determines and develops approaches to solutions for assigned projects by identifying, resolving and mitigating risk and communicating to others.
• Provides technical solutions to detail certain aspects of product design and ensures that resulting design specification fits into technical architectural framework.
• Performs analysis to define design requirements for modification to existing tools, utilities, system structures, environments and provide technical perspective for input into project scope and estimating activities.
• Recommends and maintains technical design methodologies, processes and standards.
• Provides technical guidance to junior level engineers.
• Assist Tech Leads and Management with project scope.
• Consistently meet commitments.
• Assisting and driving customer solutions.
• Participates in hiring and onboarding process.
• Conducts presentations internally and externally.

Software Engineer III – Telemetry & Observability

Software Engineer

• This position is responsible for designing, managing, and coordinating the development of technical training for customers, F5 employees, and channel partners in all F5 theatres.
• Creating the vision and solution framework to fulfill the defined business requirements while working within established guidelines and templates.
• Defining training requirements, workflow, processes, scope, and curriculum of the solution or series.
• Managing and communicating the project plan, schedule, and status.
• Designing and developing new technical training courses / learning path for various customer audiences.
• Completing training needs analysis, audience analysis, and defining project scope and requirements.
• Determining pre-requisites and appropriate delivery methodology for new training content.
• Managing multiple course development projects including scope, dev-plan, schedule, milestones, and status.
• Delivering technical training and Train-the-Trainer classes.
• Auditing class delivery to ensure consistency and discover areas for improvement.

Senior Technical Training Developer

DevOps Engineer

• Lead multi-team ownership: SRE, Networking, Virtualization, AI/GPU Infrastructure
• Oversee hybrid data centers spanning routing, switching, firewalls, SDN/overlay, Kubernetes CNI, and service‑mesh/L4‑L7 traffic to drive network reliability, performance, security, and automation
• Reliability strategy: SLO/SLI programs, incident management, automation, scaling Kubernetes platform operations across multiple distros
• Provide executive oversight for OpenStack compute storage, and networking services
• Ensure scalable VM lifecycle management, resource optimization, and operational maturity
• Own end‑to‑end reliability and performance of AI compute platforms, including model training/inference pipelines, GPU scheduling and autoscaling, and high‑performance compute environments
• Partner with ML, Data, and Product to build next-gen AI compute platforms
• Drive adoption of automation-first operations, GitOps, and infrastructure-as-code
• Own the multi‑year platform roadmap across hybrid compute, Kubernetes, virtualization, AI, and networking while driving cross‑org alignment and leading large‑scale modernization across CI/CD, observability, and infrastructure
• Drive organizational strategy, prioritization, staffing plans, hiring, and budgeting
• Build a high-performance, inclusive culture focused on ownership, excellence, and continuous improvement

Senior Manager, SRE – Networking

Solutions Engineer

• Articulate the F5 product strategy, messaging and positioning
• Provide technical expertise through sales presentations, solution designs, solution demonstrations
• Mentor and educate sales teams on value of F5 solutions
• Collaborate with internal technical and sales resources
• Drive the sales process in partnership with the Account Manager

Senior Solutions Engineer

Account Manager

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Ensure that partner is able to effectively position and sell F5 solutions.
• Identify, in conjunction with partners, new sales opportunities.
• Develop strong top to bottom relationships throughout the partner organization (Management, sales teams, technical teams and marketing).
• Leverage F5 marketing funds to drive demand generation activities that generate the highest possible ROI.
• Drive regular cadence of account mapping sessions with partners and the F5 sales team focused on driving net-new accounts and new opportunities in existing accounts.
• Work with partners to develop and execute a strategic business plan focused on driving new accounts, new opportunities, sales and technical competency and incremental bookings growth.
• Work on strategic initiatives as established by channel management and reporting business issues/opportunities as requested by channel and/or executive management.
• Recruit and develop new partner relationship to drive whitespace penetration, access to new vertical and technology markets.
• Create and execute awareness and training programs for the F5 sales force to highlight partners, educate on the UNITY Partner program, and actively participate in district QBRs.

Channel Account Manager

Security Engineer

• Management duties include (but not limited to): Career development and mentoring.
• Conducting performance evaluations.
• Scheduling.
• Assigning and managing tasks.
• Taking disciplinary action.
• Interviewing/hiring new staff.
• Ensure operational procedures are followed.
• Engage with customers via phone, email, or in person to ensure we are providing a good service and maintaining excellent Customer Satisfaction.
• Be able to communicate IT, Networking, and Security concepts to customers at all levels of experience and responsibility.
• Ensure the SOC team is always adhering to F5 Core Values.
• Work closely with the Global SOC Management Team to identify and implement operational efficiencies and/or implement service improvements and mitigate operational risks to customers and to F5.
• Ensure procedures for all SOC teams are detailed and kept up to date.
• Develop and implement processes for supervising key operational metrics.
• Efficiently communicate and collaborate with SOC & other F5 security teams, conforming to F5 culture, standards, and guidelines.
• Cultivate innovation, creativity, teamwork, and professional growth of the SOC Teams.
• Maintain strong standards, and promote efficiency, accountability and high morale.
• Evangelize the contributions of the SOC internally.
• Weekends on-call rotation.

Manager, Security Support

• Articulate the F5 product strategy, messaging, and positioning of F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, and proof of concepts by various mediums – in-person/virtual presentations, whiteboards, etc
• Determine viability of opportunity and map out organizational structure
• Drive the sales process in partnership with the Account Manager by identifying the Technical Decision Maker getting their technical validation, support, and sponsorship
• Consistently provide world-class customer service through the customer life cycle
• Work collaboratively with internal technical and sales resources, share best practices updates, and offer and seek expertise as the need arises in various opportunities
• Serve as a technical expert and trusted advisor for F5 Distributed Cloud solutions, partnering with sales teams to design and deliver secure, cloud-native application and networking services to our customers
• Provide deep expertise in API security, helping customers protect, manage, and scale their API ecosystems

Senior Solutions Engineer – Major Accounts

Data Scientist

• Lead the transformation of enterprise and product telemetry data into actionable insights
• Drive measurable value from data and telemetry across the enterprise
• Define and execute a modern analytics strategy
• Partner with executive and cross-functional leaders to embed insights into strategic decisions
• Ensure analytics and data science initiatives contribute to measurable business outcomes
• Lead the design and operationalization of advanced analytics capabilities
• Define and standardize telemetry KPIs and success metrics
• Establish experimentation and hypothesis-testing frameworks
• Drive the adoption of scalable analytics tools and platforms

Senior Director, Insights, Analytics & Data Science

Mechanical Engineer

• Participate in the design of electrical hardware systems, including power distribution, signal integrity, and high-speed interfaces.
• Develop and review electrical schematics for digital, analog, and mixed-signal circuits.
• Assist with component selection, power budgets, and design constraints to meet system requirements.
• Ensure compliance with electrical design standards, EMI/EMC requirements, and thermal management considerations.
• Perform design reviews for manufacturability, assembly, and test (DFM, DFA, DFT).
• Generate and maintain all necessary documentation, including schematics, BOMs, and test plans.
• Interface with suppliers and manufacturing partners to resolve technical issues and ensure quality.
• Participate in design reviews and contribute to continuous improvement of design processes and standards.

HW Design Engineer – III

Product Designer

• Design large-scale features, complex workflows, and data visualizations for the AI security suite.
• Be the team’s subject matter expert on enterprise UX.
• Partner with PMs, developers, data science, and stakeholders.
• Conduct regular usability testing and user feedback sessions.
• Contribute to and maintain the Figma design system.

UX Designer

Customer Success Manager

• Shape how Customer Success teams learn, communicate, and adopt new processes across F5.
• Design next generation enablement experiences, elevating communication across the organization.
• Ensure teams have the knowledge, tools, and confidence to deliver exceptional customer outcomes.
• Develop strategies and content for CSM onboarding and accelerate product understanding.
• Expand customer webinars into scalable multi-product programs, including messaging and assets.
• Own the CS-wide communications framework, ensuring consistency and coordination across teams.
• Serve as the primary change management lead for process and tool updates across the CS organization.

Customer Success Lead, Enablement & Communications

• Design, build, and operate foundational systems that power our products.
• Blend deep infrastructure expertise with software engineering discipline to create scalable, resilient, and developer‑friendly platforms.
• Partner closely with engineering teams to evolve our platform architecture, improve reliability, and accelerate delivery through automation, observability, and thoughtful system design.
• Build and evolve multiple distributions of Kubernetes platform.
• Build automation and tooling to streamline deployments, configuration, and environment management.
• Drive reliability practices such as SLOs, error budgets, incident responses, and post‑incident reviews.
• Develop golden paths for service onboarding, CI/CD, and platform usage across all K8s variants.
• Implement observability systems including metrics, logging, tracing, and alerting.
• Collaborate with product and engineering teams to ensure platform capabilities meet evolving needs.
• Optimize performance and capacity across compute, storage, and networking layers.
• Champion infrastructure-as-code and modern cloud‑native patterns.
• Drive automation-first operations using IaC and GitOps.
• Lead incident response, RCA, post-incident learning, and improve on-call health.
• Partner with security teams to enforce platform guardrails, policy, and secure defaults.
• Lead complex troubleshooting efforts across distributed systems and production environments.
• Mentor engineers and contribute to a culture of operational excellence.

Senior Site Reliability Engineer – Platform Focus

Account Executive

• Primary point-of-contact for major account/(s) regardless of account’s geographic location
• Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship
• Responsible for rapidly growing and retaining named accounts while ensuring ongoing customer service
• Responsible for identifying and qualifying long-term and short-term business opportunities and aggressively identifying and addressing competitive threats
• Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
• Responsible for significant key partner relationship management and development
• Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity
• Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets
• Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals