Customer Success Manager

• Ensure customers maximize the value of their F5 investment by fully utilizing licenses, adopting new use cases, and achieving strategic outcomes
• Guide customers through key technical milestones, including onboarding, deployment, upgrades, and adoption of BIG-IP, NGINX, and hybrid/multi-cloud environments
• Increase renewal rates, reduce churn, and drive business growth through advocacy and reference-ability
• Promote available resources and communities to encourage efficient product utilization and engagement
• Act as a trusted advisor, addressing improvement requests and resolving critical issues
• Partner with account teams and internal stakeholders to develop strategies, overcome customer pain points and create success plans that drive & optimize renewals
• Support customers' cloud and multi-cloud strategies, offering guidance and resources to align with their business goals
• Manage relationships across teams to streamline onboarding, training, and renewal activities while identifying cross-sell and up-sell opportunities
• Maintain accurate and consistent updates in the CRM system, documenting business objectives and success metrics
• Advocate for customers within sales, product, and support organizations, ensuring alignment with their needs and goals
• Drive the customer journey by identifying engagement opportunities and delivering tailored success plans
• Use customer usage data and health indicators to develop actionable strategies for growth and renewal
• Analyze customer data to create measurable success plans and provide feedback to product teams, influencing roadmap improvements

Customer Success Manager – III

Architect

• Support accounts teams on strategic opportunities in the EMEA region where sovereignty is a key consideration
• Provide architectural guidance leveraging all components in the F5 solution portfolio to meet these requirements
• Play the role of an evangelist, and thought leader in the area of digital sovereignty
• Collaborate with other solution architects and internal business leaders to share ideas, identify common customer pain points and trends and identify appropriate F5 solutions
• Work closely with internal product management and services teams and provide technical and business understanding for product launches and updates that would be beneficial for customers
• Provide mentorship as needed to the Solution Engineering community in the organization and make sure they are enabled and equipped to position our solutions correctly in the context of digital sovereignty

Digital Sovereignty Architect

Business Development Rep

• Own and drive F5’s AI business development motion across NVIDIA Cloud Partners (NCPs), Sovereign AI and regulated cloud providers, AI‑focused infrastructure operators and platforms
• Establish and maintain senior executive relationships across partner and customer organizations
• Influence AI platform and infrastructure strategies by engaging early with technical and business decision‑makers
• Drive joint engagement with NVIDIA‑aligned partners and AI ecosystem participants
• Support development of joint solution positioning aligned to NVIDIA reference architectures and AI factory initiatives
• Coordinate partner‑led GTM motions that align F5 capabilities to AI infrastructure security, traffic management, and application delivery
• Identify, qualify, and shape enterprise AI opportunities including GenAI platforms and services, AI inference and model‑serving environments, Multi‑tenant and Sovereign AI platforms
• Act as a trusted advisor to enterprise customers navigating AI adoption complexity
• Work closely with Regional Sales leadership, AI Solution Architects, and Alliances and Partner teams
• Contribute to account planning and execution for Top NCP and Sovereign Cloud accounts
• Provide structured updates into regional AI tracking and reporting cadences
• Track AI infrastructure investment trends across ANZ, including GPU cloud, sovereign initiatives, and regulated industry adoption
• Provide feedback to regional and global stakeholders on competitive positioning, partner strategies, and emerging AI use cases

AI Business Development Manager

Infrastructure Engineer

• Design, test, and document the baseline build patterns underpinning F5’s entire SaaS business
• Produce full-scope, tested artifacts that provably enable 99.99% platform availability
• Act as an escalation point and mentor for engineering teams
• Ensure comprehensive solution artifacts including datacenter footprint, racks, cabling, etc.
• Deliver designs with clear KPIs and measurement strategies
• Advocate for infrastructure engineering within F5
• Collaborate with internal and external stakeholders

Infrastructure Architect

Human Resources

• Serve as a trusted advisor to EVP-level leaders, providing counsel on organizational effectiveness, leadership dynamics, and workforce strategy
• Translate business priorities into long-term people and talent strategies aligned to F5’s transformation agenda
• Anticipate risks and opportunities by looking around corners, offering clear, data-informed recommendations to senior leaders
• Lead enterprise-level organizational design efforts, including operating model changes, restructures, role clarity, and decision-rights
• Partner with leaders through periods of significant change, ensuring clarity, alignment, and sustainable adoption
• Diagnose systemic organizational issues and design solutions that improve speed, effectiveness, and talent outcomes
• Shape talent strategy for critical roles and leadership populations, including talent density, succession, and pipeline health
• Coach senior leaders on leadership effectiveness, performance, and navigating complexity
• Partner with HR Centers of Excellence to deliver integrated, high-impact solutions
• Use workforce data, business metrics, and external perspective to inform executive decision-making
• Present insights and recommendations with executive-level clarity, including tradeoffs, risks, and expected outcomes
• Champion F5 culture and leadership behaviors that support business strategy and values
• Influence and mentor other HRBPs through thought leadership and modeling strong strategic partnership
• Contribute to the evolution of People & Culture practices, frameworks, and ways of working

Principal HR Business Partner

Artificial Intelligence

• Lead strategic cloud sales initiatives targeting North America hyperscalers and NeoCloud AI companies.
• Develop and execute account strategies that drive adoption of F5 solutions within hyperscale cloud and AI infrastructure environments.
• Guide, mentor, and support senior account managers and strategic sellers focused on complex cloud infrastructure accounts.
• Own and drive complex enterprise sales cycles including executive engagement, solution positioning, negotiations, and closing high-value deals.
• Build and maintain trusted relationships with executive and technical stakeholders across hyperscaler and NeoCloud organizations.
• Collaborate closely with product, engineering, marketing, and sales engineering teams to align solutions with evolving cloud and AI infrastructure requirements.
• Lead cross-functional initiatives across F5 to address large-scale customer challenges and support long-term strategic partnerships.
• Analyze market trends across cloud platforms, AI infrastructure, and hyperscale data centers to identify new growth opportunities.
• Provide strategic insights to leadership regarding competitive positioning and emerging technologies within the cloud and AI ecosystem.
• Drive performance against quarterly and annual revenue targets while ensuring strong execution of strategic account plans.

Director, Strategic AI Cloud Sales

Solutions Engineer

• Architect and lead end-to-end Quote-to-Cash solutions centered on Oracle CPQ, ensuring alignment with enterprise architecture principles and long-term business strategy.
• Design scalable integrations between Oracle CPQ and adjacent systems including Salesforce CRM, Oracle FOM, Oracle EBS/Fusion, PIM, PDH, Subscription Management, and Asset Management.
• Design and support complex selling models including: Hardware-only transactions with fulfillment and logistics orchestration Software-only subscription and term-based licensing models Software-for-hardware bundles requiring entitlement mapping, co-termination, revenue allocation, and support alignment
• Define architecture patterns for product configuration, pricing logic, discounting frameworks, approvals, order orchestration, and revenue enablement across bundled product portfolios.
• Ensure accurate revenue treatment for bundled hardware and software deals, including allocation logic and integration with financial systems.
• Partner with Sales, Sales Operations, Finance, and Supply Chain teams to translate complex business requirements into scalable technical designs.
• Establish product and pricing governance across CPQ, PIM/PDH, ERP, and fulfillment systems to maintain data integrity and operational consistency.
• Drive modernization initiatives including workflow automation, standardization of bundled product offerings, and AI-enabled pricing or deal intelligence capabilities.
• Provide architectural oversight for entitlement management, asset lifecycle tracking, renewals, and subscription modifications.
• Ensure compliance with SOX, audit controls, and enterprise data governance standards across hardware and software revenue streams.

Solution Architect, CPQ, Quote-to-Cash

• Aim to build the key skills needed to establish yourself as a critical part in driving F5’s future business growth across the EMEA region
• Gain direct exposure to both Inbound and Outbound Business Development sales motions
• Closely work with the EMEA sales and marketing teams to help understand and execute against strategic goals
• Work on dedicated projects that directly support the sales team while learning key aspects of the F5 sales process
• Make meaningful contributions to driving revenue and expanding sales pipeline
• Collaborate with the sales and marketing teams to learn how to identify and engage with high-potential prospects
• Build core skills and confidence in delivering tailored outreach materials
• Learn how to leverage state-of-the-art prospecting tools (such as Outreach, LinkedIn and Salesforce)
• Shadow and partner with experienced BDRs and F5 Account Managers to master communication strategies
• Participate in projects, workshops, training sessions, and research initiatives built uniquely for you

Business Development Intern, Swedish Speaker

Systems Engineer

• Serve as the primary functional expert for the integration and optimization of Oracle E-Business Suite (EBS)/Cloud Financials, Coupa (P2P), and OneSource (Indirect Tax)
• Lead the design and implementation of global processes for procurement, accounts payable, and tax automation
• Translate complex business and regulatory requirements into functional design specifications
• Execute system configurations across Coupa and Oracle
• Manage the seamless integration of OneSource with Oracle and Coupa
• Partner with Integration Engineering team to define data mapping
• Ensure financial data consistency across systems
• Provide Tier 3 functional support and mentor junior BSAs

Senior Business Systems Analyst

• Collaborating with sales and marketing teams to learn how to identify and engage with high-potential prospects
• Build core skills in delivering tailored outreach materials
• Learn to leverage prospecting tools and generate unique sales insights
• Shadow experienced BDRs and F5 Account Managers to master communication strategies
• Participate in projects, workshops, and research initiatives

Business Development Intern, Italian Speaker

• Build key skills needed to establish as a part in driving F5’s future business growth across the EMEA region
• Gain direct exposure to both Inbound and Outbound Business Development sales motions
• Work with EMEA sales and marketing teams to execute against strategic goals
• Collaborate on dedicated projects that support the sales team
• Learn key aspects of the F5 sales process and contribute to driving revenue and expanding the sales pipeline
• Collaborate with the sales and marketing teams to identify and engage high-potential prospects
• Build core skills and confidence in delivering tailored outreach materials
• Learn to leverage prospecting tools (e.g., Outreach, LinkedIn, Salesforce)
• Shadow experienced BDRs and F5 Account Managers to master communication strategies
• Participate in workshops, training sessions, and research initiatives built uniquely to keep informed on key F5 sales initiatives

Business Development Intern, Danish Speaker

• Collaborate with the sales and marketing teams to identify and engage with high-potential prospects
• Build core skills and confidence in delivering tailored outreach materials and articulating the F5 value propositions
• Leverage state-of-the-art prospecting tools (such as Outreach, LinkedIn and Salesforce) and ensure data accuracy
• Shadow and partner with experienced BDRs and F5 Account Managers to master communication strategies
• Work on inbound leads and key outbound accounts to refine your skills with hands-on coaching
• Participate in projects, workshops, and training sessions built uniquely to help keep you informed
• Collaborate with team members and internal EMEA departments to help build future sales development processes

Business Development Intern, Dutch Speaker

Account Executive

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Primary point-of-contact for major account/(s) regardless of account’s geographic location
• Maintains contact with accounts at a high, executive level, focusing on the strategic nature of the relationship
• Sell the organization’s products or services to and maintain relationships with existing national named accounts
• Responsible for expanding and retaining named accounts while ensuring ongoing customer service
• Responsible for identifying and qualifying long-term and short-term business opportunities and proactively identifying and addressing competitive threats
• Prepare formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinate complex decision-making processes and overcomes objectives to closure, and close sales in a professional and effective manner
• Responsible for significant key partner relationship management and development
• Facilitate executive-level relationships between the customer, F5 and its partners, including facilitating communication on strategic and tactical issues and maintaining continuity
• Maintain up-to-date knowledge of industry trends, technical developments and government regulations that affect target markets
• Must understand organization’s business needs, develop application of products and services and communicate how F5’s technical value-added solutions will address those needs
• Research and develop lists of potential customers within an organization; regularly follow up on leads and developing leads, and act to close deals
• Determine market strategies and goals for each product and service, understanding the strategies, goals and objectives of named accounts
• Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
• Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis
• Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis
• Develop strategy for sustained management and success of business and coordinates resources to ensure goals are met
• Provide regular updates to senior sales and operations staff concerning account issues, financial status
• Meet and exceed sales quotas and revenue goals
• Perform other related duties as assigned

Senior Account Executive – CSP

Sales

• Oversee sales directly to end-users of F5’s products or services for SLED Western US
• Manage a team of Account Managers
• Develop territory plans and participate in strategic and tactical planning
• Manage team supporting US Federal Civilian Agencies
• Direct and manage North American sales activities through channel partnerships

Director, Sales Management – SLED West

Pricing Analyst

• Develop and refine pricing frameworks and monetization models for hardware, software, cloud, and AI products within the networking and cybersecurity portfolio—balancing value, competitiveness, and profitability.
• Act as a trusted partner and advisor to Product Management and Product Marketing by aligning pricing strategies with business objectives and new product introductions, supporting product positioning and go-to-market plans.
• Design and experiment with innovative pricing and licensing approaches for perpetual, subscription, and consumption offerings; support packaging architecture, bundling strategies, promotions, and commercialization programs.
• Analyze structured and unstructured qualitative and quantitative data—including the use of AI tools—related to competitive pricing, industry trends, segmentation, and business intelligence to improve pricing structures and market positioning.
• Build robust, data-driven business cases and pricing proposals that clearly articulate rationale, market insights, behavioral economics considerations, and financial impact.
• Prepare and confidently present recommendations to the Price Review Council and executive leadership, clearly communicating tradeoffs, risks, and go-to-market implications.
• Establish KPIs, dashboards, and visualizations (e.g., Tableau, Power BI) to track pricing performance, margin impacts, and customer behavior; identify opportunities for continuous improvement.