Security Operations

• Investigate alerts into potential threats both mitigated and unmitigated, ensuring our customers are protected
• Interact directly with customers who are under attack via phone, email, and/or ticketing systems
• Provide proactive and real-time guidance to customers on security protocols and defensive security response
• Document actions taken in incident management systems, knowledge base, or ticketing systems as required
• Establish yourself as a trusted security advisor internally and externally
• Engage and support cross-functional teams
• Collaborate with Product Management and Development on requirements and product release activities
• Ensure documented processes and procedures are relevant and up to date.

Security Operations Engineer I – Bot Defense

Artificial Intelligence

• Lead the end-to-end lifecycle of process transformation initiatives across Revenue functions, including discovery, current-state mapping, diagnosis, prioritization, future-state design, implementation, and measurement.
• Maintain the methodology playbook that governs how process improvement work is scoped, designed, executed, and validated across the organization.
• Partner with the AI Tiger Team, Digital team, automation engineering, and analytics teams to embed AI, automation, and predictive capabilities into redesigned workflows where they earn their place.
• Facilitate structured discovery and mapping sessions with cross-functional stakeholders and subject matter experts across the business to surface friction, decision gaps, and improvement opportunities.
• Apply structured prioritization frameworks (Impact × Feasibility × Strategic Fit) to maintain a ranked working backlog of transformation opportunities aligned to Revenue priorities.
• Define and track the three-tier metrics framework: business outcomes, process metrics, and adoption - for every initiative, ensuring baseline, target, and measured actuals are documented before kickoff.
• Establish feedback mechanisms that capture how launched solutions are performing, across user feedback, system data, business outcomes, and customer signals, and use those insights to inform the next cycle of prioritization decisions.
• Partner with business owners to ensure every initiative has clear outcome accountability outside the transformation team.
• Partner with change management, enablement, and training teams to ensure adoption sustains beyond launch.
• Apply structured decision frameworks to determine the right blend of process redesign, analytics, automation, and AI capabilities for each transformation initiative.

Process Transformation Lead – Automation & AI

Account Manager

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
• Recruit and develop new F5 partner relationship(s) to drive whitespace penetration, access to new vertical and technology markets.
• Sales Training – Ensure that our partners are able to effectively position and sell F5 solutions.
• Pipeline Growth and Management – Identify, in conjunction with F5 partners, new sales opportunities.
• Relationship Management – Develop strong top to bottom relationships throughout the F5 partner organization.
• Marketing & Demand Generation – Leverage F5 marketing funds to drive demand generation activities.
• Account Mapping – Drive regular cadence of account mapping sessions with partners and the F5 sales team.
• Business Planning – Work with partners to develop and execute a strategic business plan.
• Special Projects & Reporting - Work on strategic initiatives as established by channel management.
• Influence/channel leadership - Trusted advisor status with District Manager; ability to lead, positively influence and shape behavior of partners and TAMs/MAMs.

Channel Account Manager – SLED

Engineer

• Design, implement, and support IAM solutions using Okta, Auth0, and Identity Governance and Administration (IGA) tools.
• Integrate and maintain identity systems with Active Directory, Microsoft Entra ID, and other directories.
• Build and maintain secure integrations using SCIM, REST APIs, and custom connectors.
• Partner with compliance and audit teams to support identity-related controls and evidence collection.
• Serve as the subject matter expert (SME) for complex IAM issues, providing Tier-3 troubleshooting and incident resolution.
• Lead upgrades, migrations, and adoption of emerging identity technologies, including Okta Identity Engine (OIE).
• Deploy and manage PAM solutions to secure administrative accounts and enforce least-privilege principles.
• Ensure adherence to internal security policies and regulatory requirements (e.g., SOX, GDPR).

Senior Identity Engineer, Workforce Identity

Solutions Engineer

• Articulate the F5 product strategy, messaging, and positioning F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept by various mediums: in-person, virtual presentations, white boarding etc.
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle.
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.

Senior Solutions Engineer

• Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc
• Mentor and educate sales teams on value of F5 solutions and business drivers
• Determine viability of opportunity and map out organizational structure.
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
• Consistently provide world-class customer service through the customer life cycle
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities

Senior Solutions Engineer – Public Sector SLED

Technical Writer

• Manage technical documentation projects from design to release ready
• Leverage cross-functional relationships with key stakeholders to understand business needs
• Collaborate with the Product team to gather requirements
• Partner with Engineering, Product, UX Design, Quality Assurance, Customer Success, etc.
• Organize and facilitate the content review process
• Review and edit technical documentation for accuracy and completeness
• Serve as a subject matter expert in technical writing principles
• Use git to manage source code
• Participate in team efforts like style guide development and content strategy

Technical Writer III

• Support the sales team with technical skills and provide technical knowledge around F5 solutions to customers
• Achieve the allocated sales target
• Propose effective solutions to mitigate customer concerns and offer gainful solutions
• Articulate the F5 product strategy, messaging, and value proposition
• Provide technical expertise through sales presentations, solutions, and demonstrations by various mediums
• Mentor and educate sales teams on the value of F5 solutions and business drivers
• Determine viability of opportunities and map out organizational structures
• Drive the sales process in partnership with the Account Manager

IT Support

• Set the integration architecture that connects every system in the enterprise
• Define the blueprint that engineering teams build to and own the long-term health of the integration estate
• Partner with platform, security, and application teams to land integration standards

Enterprise Architect

Security Engineer

• Own and drive end-to-end technical program management for security initiatives leveraging LLM-based scanning and AI tools.
• Collaborate with distributed teams to ensure alignment and progress toward shared goals.
• Lead technical discussions to shape the development of AI-driven security solutions.
• Communicate clearly and consistently with teams, leadership, and customers regarding security programs.

Senior Technical Program Manager, AI Security

AI Engineer

• Design and implement enterprise-grade agent orchestration frameworks supporting tool use, memory, RAG, agentic workflows and automation.
• Establish patterns for multi-agent collaboration, event-driven execution, and workflow chaining across enterprise systems.
• Define standards for agent lifecycle management, state persistence, and context engineering.
• Lead technical integration of Gemini models via Vertex AI, ensuring secure, scalable API consumption and proper model routing.
• Develop internal SDKs, abstractions, and reusable components to standardize Gemini usage across F5 teams.
• Optimize prompt engineering, token efficiency, grounding strategies, and structured output patterns.
• Build reference implementations and reusable frameworks for high-code agents in Java, Python, Go, or TypeScript.
• Establish secure integration patterns for agents interacting with Salesforce, Snowflake, SharePoint, ServiceNow, and internal APIs.
• Drive best practices for MCP (Model Context Protocol) server development and secure API mediation.
• Implement logging, tracing, telemetry, and evaluation pipelines for agent performance and reliability.
• Establish guardrails including input/output validation, hallucination mitigation, prompt injection defenses, and policy enforcement.
• Partner with Security to ensure secure data handling, RBAC enforcement, and compliance alignment.
• Support engineering teams adopting Gemini Code Assist, CLI workflows, and internal AI development platforms.
• Create technical documentation, internal libraries, and code samples for no-code, low-code, and pro-code agent builders.

Senior AI Engineer

Director

• Lead and develop a high-performing Regional Demand Center team across North America
• Own the North America RDC operating model, ensuring efficient and scalable campaign execution
• Oversee end-to-end campaign execution across channels (digital, paid media, webinars, sales & marketing programs, email nurtures, creative, operations, partners)
• Align RDC output to Sales priorities including territory and segment plans, key account coverage, pipeline generation and acceleration goals
• Define and track key performance metrics including pipeline generated and influenced, conversion rates across the funnel, campaign performance and ROI

Director, Regional Demand Center – North America

Accounting Manager

• Oversee accounting activities for fixed assets, leases, prepaid expenses, accrued liabilities, and intercompany transactions within the F5 group, while ensuring complete and accurate reporting.
• Review and approve journal entries and account reconciliations to validate accuracy and completeness.
• Prepare and consolidate internal financial statement analysis, including detailed flux reviews and variance explanations.
• Manage the general ledger, including maintaining the chart of accounts and overseeing subledger operations.
• Collaborate with global accounting teams to ensure all transactions are recorded and disclosed appropriately.
• Lead the month-end and year-end close processes, proactively identifying ways to improve timelines, accuracy, and efficiency.
• Collaborate with internal and external auditors to ensure a smooth and efficient audit process.
• Design, implement, and maintain key internal controls to protect company assets and ensure the accuracy and integrity of financial records.
• Lead and support teams handling fixed assets, leases, prepaid expenses, accrued liabilities, and intercompany accounting within the F5 group, ensuring high performance and productivity.
• Collaborate with Accounting, Finance, and other business stakeholders to build a collaborative and efficient work environment, focusing on improving processes and workflows.
• Set clear goals and performance expectations, while providing regular feedback and opportunities for professional growth and development.

Senior Manager, Accounting

Accountant

• Oversee the full lifecycle of fixed assets and lease accounting, including capitalization, depreciation, reconciliations, journal entries, reporting, and compliance with U.S. GAAP and F5 policies.
• Manage accounting processes for internal-use software and cloud computing arrangements (CCA), ensuring accurate cost evaluations, capitalization, amortization, and related disclosures.
• Partner with Procurement, IT, FP&A, and other departments to evaluate expenditure requests, determine proper accounting treatment, and document supporting conclusions.
• Serve as a resource for international accounting teams, collaborating on recurring and ad hoc efforts and reporting needs.
• Own the accounting for your area, anchored in the monthly accounting close process, identify opportunities for standardization, efficiency, accuracy, and automation.
• Proactively problem-solve and drive enhancements across departments as needed.
• Collaborate with internal and external auditors to ensure a smooth and efficient audit process.
• Implement and execute relevant internal controls to safeguard company assets and ensure the accuracy of financial records.

Senior Accountant

Full-stack Engineer

• Program, test and deploy solutions for F5 products using latest automation technologies.
• Troubleshoot and debug challenging technical problems.
• Research, investigate and define new areas of technology to enhance our product line.
• Collaborate with team members and technical leaders to produce excellence.
• Document software designs via functional specifications and other design documents