EZCORP

Full-stack Engineer

• Deliver high-quality software solutions across EZCORP's digital product portfolio
• Lead and manage multiple concurrent projects simultaneously
• Break down complex initiatives into executable plans
• Coordinate and direct the work of other engineers and contractors
• Conduct code reviews across projects, enforcing quality standards
• Mentor engineers on AI-assisted development practices
• Design, build, and maintain full-stack applications using React, Angular, and Node.js

Senior Engineer – Full Stack

Recruitment

• Develop and implement effective recruitment strategies for various positions.
• Post job advertisements on various platforms, such as online job boards, social media, and Company website.
• Screen resumes and applications and identify qualified candidates based on the job requirements and criteria.
• Schedule and conduct phone, video, and in-person interviews with candidates and evaluate their skills, experience, and fit for the role and the Company culture.
• Provide feedback and updates on the recruitment process and status of candidates.
• Build and maintain a talent pipeline of potential candidates for future hiring needs.
• Monitor and report on key recruitment metrics, such as time to hire and quality of hire.

Bilingual Recruiter

Auditor

• Apoyar en ejecutar y analizar pruebas selectivas de trabajo dentro de las sucursales
• Identificar los riesgos actuales y cómo reducir las posibilidades de que se produzcan
• Realizar diversas evaluaciones, incluidos inventarios físicos completos y evaluaciones de cumplimiento normativo
• Preparar con calidad y puntualidad los informes de inventario y cumplimiento
• Identificar y analizar áreas de riesgo potencial para los activos de la sucursal
• Realizar análisis estadísticos y presenciales para identificar y categorizar el riesgo
• Realizar cambios de estatus en sistema POS2
• Atender los casos Robos, asaltos e intrusiones registrados en las sucursales
• Registrar puntualmente los gastos de viaje en Workday
• Realizar inventarios en las tiendas de nueva apertura

Auditor de Inventario

Product Manager

• Support delivery of loyalty, rewards, promotions, customer engagement, and retention capabilities across digital and store channels.
• Translate loyalty program requirements into detailed user stories, acceptance criteria, business rules, and customer workflows.
• Partner with marketing, analytics, and operations teams to support rewards enrollment, points earning and redemption, promotional campaigns, targeted offers, and customer lifecycle engagement.
• Help improve loyalty participation, repeat visits, customer retention, and known-customer transaction visibility.
• Support digital products that improve the customer experience across EZCORP’s pawn store network, including web, mobile, in-store, and associate-assisted workflows.
• Define omnichannel retail journeys that connect store operations, customer identity, inventory visibility, payments, layaway, extensions, and digital engagement tools.
• Collaborate with store operations teams to ensure product features are practical, usable, and aligned with real store workflows.
• Own and manage the product backlog for assigned retail experience, loyalty, CRM, and customer engagement initiatives.
• Convert strategy, stakeholder inputs, business needs, and customer feedback into clear, prioritized, and sprint-ready backlog items.
• Write detailed user stories, acceptance criteria, functional requirements, workflows, and edge-case scenarios for engineering and QA teams.
• Monitor product performance using customer engagement, loyalty participation, repeat transaction, retention, campaign performance, and store adoption metrics.
• Use analytics, customer feedback, store feedback, and operational data to identify backlog improvements and product optimization opportunities.
• Support user acceptance testing by defining test scenarios, validating delivered functionality, and confirming alignment with acceptance criteria.

Product Owner – Retail & Customer Loyalty

• Support delivery of loyalty, rewards, promotions, customer engagement, and retention capabilities across digital and store channels.
• Translate loyalty program requirements into detailed user stories, acceptance criteria, business rules, and customer workflows.
• Partner with marketing, analytics, and operations teams to support rewards enrollment, points earning and redemption, promotional campaigns, targeted offers, and customer lifecycle engagement.
• Help improve loyalty participation, repeat visits, customer retention, and known-customer transaction visibility.
• Define omnichannel retail journeys that connect store operations, customer identity, inventory visibility, payments, layaway, extensions, and digital engagement tools.
• Collaborate with store operations teams to ensure product features are practical, usable, and aligned with real store workflows.
• Own and manage the product backlog for assigned retail experience, loyalty, CRM, and customer engagement initiatives.
• Monitor product performance using customer engagement, loyalty participation, repeat transaction, retention, campaign performance, and store adoption metrics.

Compliance

• Monitor compliance with regulatory requirements and company policy
• Conduct testing activities and assessments to identify and address control weaknesses
• Provide reports on regulatory compliance; execute assigned CMS processes
• Act in a consultative manner, when necessary, to assist the First Line of Defense to develop and/or redesign processes to improve compliance
• Review risk indicators, red flags, and exception reports to monitor compliance and to identify and propose corrective actions
• Identify, analyze, recommend corrective actions, and, when necessary, resolve compliance issues
• Communicate compliance requirements and potential instances of non-compliance with business partners
• Conduct Risk Assessments as directed
• Complete, file and quality assure mandatory regulatory filings and reports required by applicable state and federal authorities
• Manage state regulatory agency examination processes end-to-end, including examiner coordination, pre-exam preparation, written response drafting, findings tracking, and annual exam analysis reporting for executive and board audiences
• Administer the regulatory and customer complaint process, including intake, investigation coordination, response drafting, and SLA monitoring across federal and state regulators
• Develop, review and maintain compliance policies, procedures and workflows
• Proactively research to stay up to date with relevant rules, regulations, changed business practices, and industry-related events
• Design and maintain compliance reporting, including regulatory examination trends, complaint volume analysis, and CMS performance data for operational and executive audiences
• Support the annual compliance training review process, including content accuracy review, regulatory currency validation, and coordination with training program owners
• Coach and review work of other Compliance professionals
• Completes ad hoc projects as assigned

Senior Compliance Analyst

Data Engineer

• Develop, maintain, and optimize data processing systems and ETL pipelines using tools such as Azure Data Factory and Azure Databricks
• Collaborate with the Data Architect to implement data models and architectures that support scalable and reliable data flows
• Ensure data quality and integrity through unit tests with Pytest and component and integration tests with Behave
• Work with cross-functional teams to integrate data from various sources, utilizing PySpark processes executed in Databricks and orchestrated by Azure Data Factory
• Manage infrastructure components in the Azure Cloud, including role-based access control and Infrastructure as Code (IaC) practices
• Contribute to continuous integration and continuous deployment (CI/CD) processes using Azure DevOps and related tools
• Perform data analysis and processing using SQL, Python, and Spark to support business intelligence and reporting needs

Analyst

• Collaborate with customers and peers for Workday HCM configuration and support
• Serve as a Workday Subject Matter Expert advising teams on functionality
• Analyze interdependencies between Workday Human Capital Management and Payroll
• Design and configure Workday Business Processes to streamline workflows
• Develop comprehensive test plans for Workday updates and lead UAT sessions

Senior Workday HCM Analyst

• Identificar, atraer y seleccionar a los candidatos idóneos para cubrir las vacantes disponibles en la organización.
• Publicación de ofertas laborales en todos los medios viables de acuerdo con la localidad.
• Crear la petición de puesto en WD y publicarla a través de la plataforma interna y externa
• Gestionar proveedores de materiales necesarios para la atracción de talento
• Filtrar candidatos viables de acuerdo con el perfil requerido.
• Entrevistas de riesgos y competencias.
• Verificar los documentos del candidato, incluyendo antecedentes penales y policiales, historial crediticio y títulos académicos
• Coordinar y dirigir Assessment de candidatos externos e internos para posiciones de Gerente y Subgerente de tienda
• Coordinar la entrevista de los candidatos con la operación.
• Gestionar día de prueba
• Tramitar estudio socioeconómico y solicitud de conocimiento para posiciones de Gerente y Subgerente de tienda.
• Envío de tareas a través de plataforma WD.
• Realizar el expediente del candidato previo a su contratación.
• Realizar contrato de trabajo y acuerdo de confidencialidad en WD.
• Cargar a la plataforma Workday el expediente laboral con los documento requeridos legalmente.
• Realiza llamadas de seguimiento a personal de menos de 90 días.
• Coordinar el proceso de practicantes (estudiantes de diversificado) por región.
• Realizar entrevistas a estudiantes solicitando prácticas en las diferentes tiendas,
• Realizar carta de aceptación de los practicantes seleccionados
• Realizar acuerdo de confidencialidad y carne de los practicantes aceptados

Senior Engineer – Full Stack

Bilingual Recruiter

Auditor de Inventario

Product Owner – Retail & Customer Loyalty

Product Owner – Retail & Customer Loyalty

Senior Compliance Analyst

Data Engineer

Senior Workday HCM Analyst

Analista de Reclutamiento