Expereo

Communications

• Lead Internal Communications strategy using in-person, virtual and social channels to engage and inspire the global Expereo team.
• Host, direct and implement monthly global All Hands calls via Teams Events.
• Manage internal social channel (Sociabble) and social media content employees share, working with PR agency and Content Manager.
• Draft, review and edit internal communications messages for distribution.
• Lead internal engagement events (e.g., Earth Day, “Expereo Heroes”).
• Manage PR agencies and programmes across three regions, including spokespeople management and new-topic support.
• Input to PR plan and manage delivery and impact reporting.
• Manage social media channels and content in coordination with PR agency.
• Oversee annual research project (Enterprise Horizons) with PR and research agencies to define topics for press coverage and demand generation.
• Create and execute an analyst engagement strategy; manage spokespeople and record interviews/engagements.
• Review early draft press releases and manage approval processes with management.
• Prepare briefing documents for announcements and interviews with spokespeople.
• Report into Global SVP of Marketing and lead global internal and external communications for Expereo.

Director, Global Marketing Communications – Internal and External

Sales Operations Manager

• Develop internal tools to support the team and improve work quality.
• Collaborates well with other departments on cross-functional projects.
• Enjoys sharing knowledge with others and pro-actively coaching team members.
• Supports Management with the improvement of reporting on commercial activities.
• All administration around sales data, customer account contacts, opportunities, billing accounts and orders.
• Set-up and implement quote processes and reporting to track data within the sales organization.
• Ensures sales pipeline data is correctly captured together with the Sales team.
• Monitors customer retention and helps to improve this.
• Work with various sales tools, such as SalesForce and Expereo’s backoffice systems.
• Ensure that every quote has the highest quality and meets the customer requirements.
• Works together with the Customer Success and Sales Engineering teams to ensure the customer satisfaction data is correctly captured and processed.
• Takes full ownership of tracking the end-to-end quote process and conversion rates.
• Provides, receives and processes complex information and has the ability to present this to relevant stakeholders, within a formal setting.