Learning and Development

• Design, develop, and implement training strategies and programs for surgery coding and coding audit teams
• Conduct needs analyses to identify skill gaps and develop targeted training plans
• Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS guidelines
• Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
• Deliver classroom, virtual, and blended training for new hires, staff, and auditors
• Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
• Provide ongoing support, mentoring, and guidance to coding professionals
• Collaborate with SMEs, Quality Auditors, and Compliance Teams on training materials
• Monitor training effectiveness through assessments, performance metrics, and feedback surveys
• Update training materials based on process improvements, audit trends, and regulatory changes
• Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
• Partner with audit teams to identify error trends and develop targeted training
• Maintain records of training activities, participation, completion rates, and performance outcomes
• Prepare reports and presentations for management on training effectiveness and performance improvements
• Contribute to performance benchmarks and continuous learning strategies for coding teams
• Work as an individual contributor
• Identify and interpret strategic and operational training and development needs
• Design, implement, and evaluate training plans, curricula, and methodologies
• Deliver presentations to large groups and support employee development and performance management
• Work with physicians regarding medical coding practices and collaborate in team environments

Lead Assistant Manager – Training & Quality

Manager

• Lead implementation of Core HR, Oracle Recruiting Cloud, Absence Management, and other HCM modules
• Configure and optimize HCM modules to meet business requirements and best practices
• Manage project timelines, resources, and budgets
• Oversee daily maintenance and support for Fusion HCM modules and linked applications
• Troubleshoot system issues, coordinate with Oracle support, and implement corrective actions
• Ensure data integrity, statutory compliance, and consistency across HCM processes
• Collaborate with HR leadership and business units to understand and fulfill system needs
• Provide Oracle Fusion HCM subject-matter expertise, guidance, and training to HR and IT teams
• Facilitate change management and adoption of new functionalities and processes
• Streamline and automate Core HR, Recruiting, and Absence processes
• Develop and implement KPIs and metrics for system performance, adoption, and efficiency
• Leverage analytics to support strategic HR decision-making
• Conduct periodic audits and develop action plans for non-compliance or inefficiencies
• Monitor Oracle Fusion HCM product releases, features, and industry best practices

Cloud Engineer

• Lead and oversee project delivery, ensuring timely completion with high quality
• Collaborate with clients and offshore leads to gather requirements and define high-level designs
• Direct development and unit testing activities while maintaining strong alignment with project goals
• Communicate effectively with stakeholders, providing regular updates on task and project statuses
• Identify, track, and address project risks or issues promptly
• Work closely with management to ensure seamless execution of tasks
• Provide technical guidance to the team, outlining design, implementation, and delivery strategies

Lead Data Engineer – AWS

Vice President

• Own end-to-end delivery of transformation projects from scoping and diagnostics through design, implementation, and benefits sign-off
• Build and manage project plans, timelines, risk registers, and governance cadence; proactively manage deviations
• Lead cross-functional project teams and ensure ownership, accountability, and delivery pace
• Prepare progress reports and steering updates for client and internal leadership
• Lead DMAIC and Lean improvement projects, including opportunity identification, root-cause analysis, and solution design
• Conduct operational assessments of client workflows, systems, and KPIs
• Develop continuous improvement frameworks and an improvement initiative pipeline
• Identify automation and digital improvement opportunities, develop business cases, and lead implementation
• Manage RPA, AI/GenAI, and process intelligence deployments with technology and solutions teams
• Contribute to client-facing transformation solution design, requirements gathering, workshops, and UAT
• Build reusable playbooks, toolkits, and templates for the practice
• Use process mining, advanced analytics, and data visualization to generate transformation insights
• Develop journey maps, value stream maps, and data narratives
• Track and report benefits realization against KPIs and baselines
• Manage client stakeholder relationships, change management, adoption, training design, and executive governance
• Mentor junior team members and contribute to practice methodologies, case studies, and knowledge sharing

Assistant Vice President – Digital Ops Transformation

Recruitment

• Manage full-cycle recruitment from intake meeting through onboarding.
• Partner with hiring managers to understand workforce requirements and hiring priorities.
• Source, screen, and assess candidates using multiple sourcing channels.
• Conduct candidate interviews and recommend qualified talent for endorsement.
• Coordinate interviews, assessments, and offer discussions.
• Negotiate compensation packages within approved guidelines.

Senior Executive – Recruitment Operations

Procurement

• Analyze and interpret complex data sets to provide insightful reports for management
• Generate regular and ad-hoc reports according to organizational requirements
• Ensure data accuracy and integrity in all reports
• Maintain and update databases, ensuring data consistency and completeness
• Review and cleanse databases to eliminate errors and discrepancies
• Collaborate with IT teams to integrate MIS with existing systems for seamless data flow
• Troubleshoot and resolve system-related issues affecting data accuracy
• Identify opportunities for process improvement in data collection, analysis, and reporting
• Implement changes to enhance the efficiency and effectiveness of MIS operations
• Liaise with cross-functional teams to gather data requirements and align with organizational goals
• Communicate MIS findings and insights clearly to technical and non-technical stakeholders
• Provide training and support to end-users on MIS tools and systems
• Address user queries and ensure a smooth user experience

Senior Executive – Sourcing Operations

Executive

• Review and analyze medical records and claims data for accuracy, completeness, and compliance
• Verify clinical documentation supporting claim submissions and medical necessity
• Identify and resolve inconsistencies, errors, and missing documentation
• Prioritize workloads and process expedited and high-priority cases within defined timelines
• Collaborate with healthcare providers, coders, and billing staff to obtain or clarify information
• Ensure compliance with HIPAA, CMS, and other regulatory guidelines
• Prepare reports and summaries of claim findings, trends, and process improvements
• Support internal audits and quality assurance initiatives
• Complete training and follow standard operating procedures and project protocols
• Complete audits promptly while meeting quality and production targets
• Report issues or trends and maintain productivity and clarification logs
• Seek clarification from managers or team leaders and respond promptly to manager emails

Executive – Claims Audit

Accounting Manager

• Own handling of reinsurance cession statements for captive clients
• Perform monthly data balancing and settle reinsurance balances
• Make financial adjustments to the ledger
• Perform financial reporting and financial systems conversions
• Conduct monthly reconciliations and monthly/quarterly analytics
• Perform accounting functions to produce accurate and timely financial statements and related reports for senior management
• Assist with ad hoc departmental projects
• Apply knowledge of the reinsurance FP&A process, accounting policies, compliance, and reconciliation

Manager – Reinsurance Accounting

Administrative Assistant

• Evaluate documents and proofs to determine who to pursue for subrogation
• Issue demands to third-party carriers (TPC)
• Follow up with third-party carriers via calls and emails
• Send cases to collections when the adverse party is uninsured
• Engage in discussions and negotiations with third-party carriers after issuing demands
• Coordinate with third-party carriers, insured parties, and vendors to drive recovery to closure
• Write arbitration contentions defending the insured
• File arbitration submissions with proofs and scene diagrams
• Review available documents for subrogation
• Analyze claim liability issues and evidence to determine whether recovery from a third party is warranted
• Evaluate facts, evidence, liability, damage amounts, and other factors
• Identify subrogation potential and assign the next strategy
• Collect, upload, and ensure the availability of supporting evidence and documentation
• Communicate subrogation needs and investigation strategies to frontline adjusters
• Issue demand notices according to client requirements and state-specific regulations
• Contact responsible parties or their insurance companies to obtain contact information and payment status
• Provide detailed claim-status updates through emails, letters, and calls
• Submit files to arbitration when required based on damage analysis
• Refer cases to outside collection agencies and attorneys when necessary
• Negotiate and settle subrogation claims with attorneys, adverse carriers, or at-fault parties

Auditor

• Conduct one-on-one and group education sessions with providers about billing trends, coding requirements, and best practices
• Reinforce documentation standards supporting accurate code selection and reimbursement
• Translate complex coding and reimbursement guidelines into practical guidance tailored to provider workflows
• Serve as the primary contact for providers in the education program
• Respond to provider inquiries about coding guidelines, documentation requirements, and reimbursement policies
• Build trust and credibility through respectful, transparent, solution-oriented communication
• Manage challenging provider conversations using de-escalation techniques
• Balance compliance enforcement with a supportive educational approach
• Audit outpatient medical records for CPT, HCPCS, and ICD-10 accuracy and compliance with payer and regulatory requirements
• Identify coding variation, documentation deficiencies, and compliance risks
• Develop audit findings, summaries, and provider-specific feedback reports with actionable recommendations
• Ensure alignment with AMA CPT®, CMS, NCCI, and payer-specific policies

Senior Outpatient Coding Auditor – Provider Education Specialist

Analytics Engineer

• Design, build, and maintain scalable analytics engineering solutions using Databricks, Unity Catalog, and modern data platforms
• Develop and manage metrics-as-code frameworks for standardized, governed, reusable business metrics
• Implement metric, cohort, segment, and KPI definitions in semantic layers and measurement platforms
• Build and optimize Workstream Scorecards connecting objectives, business drivers, performance indicators, and actionable insights
• Develop automated data pipelines for metric refreshes, data validation, and reporting workflows
• Create reusable analytics assets, frameworks, and data products to accelerate adoption and decision-making
• Establish practices for data modeling, metric governance, version control, testing, and deployment
• Partner with Data Engineering on source data requirements, event tracking standards, and instrumentation strategies
• Improve data quality, observability, lineage, and governance across analytics environments
• Translate business questions into measurable product KPIs and actionable insights with client stakeholders
• Develop product measurement frameworks for engagement, retention, acquisition, conversion, and customer lifecycle performance
• Support experimentation through metric definition, experiment design consultation, and outcome measurement
• Build and maintain customer cohorts, segmentation frameworks, and behavioral analysis models
• Champion CI/CD, code reviews, testing, and release management in analytics development
• Manage Git-based development workflows and deployment pipelines
• Document metric definitions, business logic, transformation rules, and data quality considerations

Senior Analytics Engineer

Data Engineer

• Guide engineering teams, establish best practices, and ensure successful delivery across multiple workstreams
• Design, develop, and maintain scalable data pipelines and data products for analytics, reporting, AI, and operational use cases
• Build and optimize large-scale ETL/ELT frameworks for data ingestion, transformation, validation, and consumption
• Develop and manage cloud-native data platforms using Snowflake, AWS, Apache Airflow, and modern data architectures
• Create scalable data models, data marts, semantic layers, and curated datasets for enterprise analytics
• Optimize SQL workloads, transformation logic, and query performance for scalability and cost efficiency
• Establish reusable engineering frameworks, accelerators, and best practices across projects
• Ensure data quality, reliability, governance, and observability throughout the data lifecycle
• Develop and maintain Snowflake-based data ecosystems, including performance optimization and data sharing
• Build and orchestrate workflows using Airflow and other scheduling platforms
• Collaborate with client stakeholders to gather requirements, define roadmaps, and develop technical solutions
• Present solution designs, technical recommendations, and project updates to technical and business audiences
• Maintain project documentation, technical specifications, architecture diagrams, and operational runbooks

Lead Data Engineer

Full-stack Engineer

• Set the technical direction for frontend and fullstack engineers and make foundational technology and design decisions
• Own end-to-end technical architecture for the product frontend and API layer
• Define multi-tenant frontend architecture, routing, lazy loading, shared components, design-system governance, and tenant-specific rendering
• Architect HITL worklists, exception dashboards, connector configuration, approval screens, and visual field-mapping interfaces
• Define backend REST API contracts, versioning, error handling, pagination, and platform-service integrations
• Own DynamoDB application data modelling, access patterns, single-table design, GSI strategy, partition keys, and query optimisation
• Design real-time data architecture using WebSockets or SSE, including connection management and event fan-out
• Define AWS infrastructure for frontend and API layers across development, staging, and production
• Lead architecture and code reviews, set coding standards, and review critical pull requests
• Define API contracts with Agentic Architect and backend platform engineers to ensure loose coupling and testability
• Collaborate with client technical stakeholders on solutioning, delivery, SSO requirements, network policies, and reusable design
• Define and validate non-functional requirements for performance, latency, availability, and security
• Mentor frontend and fullstack engineers through ADRs, design sessions, and engineering standards

Fullstack Architect

Solutions Engineer

• Own the end-to-end product vision and multi-year roadmap for AI-powered Accounts Payable solutions, including invoice processing, three-way matching, supplier onboarding, exception management, and payment orchestration
• Define product architecture and feature sets for Generative AI and Agentic AI capabilities within AP workflows
• Participate in architectural discussions and design scalable AP AI solutions for AWS, Azure, and GCP deployment
• Drive build-vs-buy-vs-partner decisions for AI frameworks and vendor ecosystems
• Design Generative AI solutions using GPT-4o, Claude, and Llama 3 for invoice extraction, PO matching, and vendor communication
• Architect autonomous agentic AI workflows for exception handling, approval orchestration, and supplier query resolution
• Translate AP business requirements into AI architectures, orchestration frameworks, and scalable MLOps/MLflow deployment pipelines
• Design NLP and Intelligent Document Processing capabilities for invoices, POs, GRNs, contracts, and remittance advices
• Ensure solutions meet SOX, GDPR, security, scalability, and enterprise data-governance standards
• Guide data scientists, ML engineers, and software engineers building, fine-tuning, and deploying LLM and multimodal AI models
• Architect secure cloud AI pipelines and drive adoption of deep learning and LLM orchestration stacks
• Monitor Generative AI, agentic systems, NLP, and ML engineering advances and translate them into product features
• Drive code quality, MLOps, model versioning, and production monitoring
• Engage client CTOs, CPOs, and finance technology leaders to understand AP needs and co-create transformation roadmaps
• Lead client solutioning, proof-of-concepts, scope definition, and presentations for technical and business audiences
• Create whitepapers, workshops, demo environments, and proof-of-concept accelerators
• Represent EXL in industry forums, analyst briefings, and RFI/RFP responses as the Finance AI product SME
• Build relationships with senior client stakeholders and enable internal AI advocacy
• Maintain a prioritized product backlog with PRDs, user stories, and acceptance criteria
• Establish product KPIs including STP rates, invoice auto-match accuracy, exception reduction, and cycle-time improvements
• Share best practices across EXL AI product and solutions architect communities
• Mentor product managers, solution architects, ML engineers, and finance SMEs

Senior Solution Architect – Functional Architect

General

• Define project scope
• Lead crossfunctional teams
• Manage timelines and resources
• Track progress and mitigate risks
• Formulate and monitor interconnected projects
• Develop and implement program strategies
• Coordinate cross-project activities
• Lead and evaluate project managers and staff
• Manage budgets and deadlines
• Apply risk and resource management
• Monitor program performance
• Communicate with stakeholders
• Resolve program-related issues