Lead Assistant Manager – Training & Quality

EXL

Lead training expert managing surgery coding education for EXL, a data analytics and digital operations company. Developing curricula, delivering training, and improving quality across healthcare coding audit teams.

Posted 8/11/2026full-timeChennai • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and implementing training programs for surgery coding, ensuring compliance with CPT, ICD-10-CM, and HCPCS guidelines. Proficient in evaluating training effectiveness and mentoring coding professionals to enhance their skills and performance.

Highest-signal resume keywords

CPC CertificationCoding Auditing ExperienceTraining Program DevelopmentMultispecialty Surgery CodingAdult Learning Theory

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CPT GuidelinesICD-10-CM GuidelinesHCPCS CodingCurriculum DevelopmentTraining Needs AnalysisPerformance Metrics EvaluationCoding Exercises DevelopmentCompliance Regulations KnowledgeError Trend AnalysisTraining Material Updates

Soft Skills

Excellent Verbal CommunicationStrong Oral CommunicationMentoring SkillsCollaboration SkillsEmployee Development

Tools & Technologies

ExcelWordPowerPointInternet-Based Programs

Certifications & Qualifications

CPCCCSCOC

Industry Keywords

Surgery CodingProvider CodingQuality AuditingHIPAA ComplianceOIG ComplianceTraining EffectivenessPerformance ManagementProfessional Coding Societies

About the role

Key responsibilities & impact

Design, develop, and implement training strategies and programs for surgery coding and coding audit teams
Conduct needs analyses to identify skill gaps and develop targeted training plans
Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS guidelines
Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
Deliver classroom, virtual, and blended training for new hires, staff, and auditors
Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
Provide ongoing support, mentoring, and guidance to coding professionals
Collaborate with SMEs, Quality Auditors, and Compliance Teams on training materials
Monitor training effectiveness through assessments, performance metrics, and feedback surveys
Update training materials based on process improvements, audit trends, and regulatory changes
Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
Partner with audit teams to identify error trends and develop targeted training
Maintain records of training activities, participation, completion rates, and performance outcomes
Prepare reports and presentations for management on training effectiveness and performance improvements
Contribute to performance benchmarks and continuous learning strategies for coding teams
Work as an individual contributor
Identify and interpret strategic and operational training and development needs
Design, implement, and evaluate training plans, curricula, and methodologies
Deliver presentations to large groups and support employee development and performance management
Work with physicians regarding medical coding practices and collaborate in team environments

Requirements

What you’ll need

Bachelor's Degree
More than 7 years of experience in coding auditing and provider coding
More than 2 years of experience in a training role
CPC, CCS, or COC certification mandatory
Excellent knowledge of multispecialty surgery coding, procedural coding, and HCPCS coding
Excellent verbal and written communication
Experience in strategic management
Experience conducting new-hire training
Experience delivering project-specific training
Experience handling QA and training teams
Experience training 50–100 coding employees
Strong PC skills, including Excel, Word, PowerPoint, and internet-based programs
Knowledge of curriculum development and preparation procedures
Knowledge of adult learning theory and methodologies
Familiarity with professional coding societies and resources
Strong oral communication and presentation skills for large groups
Employee development and performance management skills
Experience working with physicians on medical coding practices
Experience working in team environments and/or developing teams
Ability to share knowledge effectively to enhance learning and application of new skills

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account EXL Website LinkedIn All Job Openings 10,000+ employees 🏥 Healthcare 🛡️ Insurance 📦 Logistics 💰 $2M Venture Round on 2015-01 Healthcare
Insurance
Logistics EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data. Lead Assistant Manager – Training & Quality 🔥 2 minutes ago 🏢🏡 Chennai – Hybrid ⏰ Full Time 🟠 Senior 📚 Learning and Development Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Design, develop, and implement training strategies and programs for surgery coding and coding audit teams
Conduct needs analyses to identify skill gaps and develop targeted training plans
Develop training modules, presentations, and learning materials based on CPT, ICD-10-CM, and HCPCS guidelines
Keep training materials aligned with medical coding standards, payer requirements, and compliance regulations
Deliver classroom, virtual, and blended training for new hires, staff, and auditors
Provide coding exercises, case studies, and assessments to reinforce learning and evaluate understanding
Provide ongoing support, mentoring, and guidance to coding professionals
Collaborate with SMEs, Quality Auditors, and Compliance Teams on training materials
Monitor training effectiveness through assessments, performance metrics, and feedback surveys
Update training materials based on process improvements, audit trends, and regulatory changes
Ensure training initiatives comply with HIPAA, OIG, and organizational confidentiality standards
Partner with audit teams to identify error trends and develop targeted training
Maintain records of training activities, participation, completion rates, and performance outcomes
Prepare reports and presentations for management on training effectiveness and performance improvements
Contribute to performance benchmarks and continuous learning strategies for coding teams
Work as an individual contributor
Identify and interpret strategic and operational training and development needs
Design, implement, and evaluate training plans, curricula, and methodologies
Deliver presentations to large groups and support employee development and performance management
Work with physicians regarding medical coding practices and collaborate in team environments 🎯 Requirements
Bachelor's Degree
More than 7 years of experience in coding auditing and provider coding
More than 2 years of experience in a training role
CPC, CCS, or COC certification mandatory
Excellent knowledge of multispecialty surgery coding, procedural coding, and HCPCS coding
Excellent verbal and written communication
Experience in strategic management
Experience conducting new-hire training
Experience delivering project-specific training
Experience handling QA and training teams
Experience training 50–100 coding employees
Strong PC skills, including Excel, Word, PowerPoint, and internet-based programs
Knowledge of curriculum development and preparation procedures
Knowledge of adult learning theory and methodologies
Familiarity with professional coding societies and resources
Strong oral communication and presentation skills for large groups
Employee development and performance management skills
Experience working with physicians on medical coding practices
Experience working in team environments and/or developing teams
Ability to share knowledge effectively to enhance learning and application of new skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Learning and Development Consultant 🕒 April 15 Infoya 201 - 500 💼 Consulting 🏥 Healthcare 📦 Logistics Website LinkedIn All Job Openings L&D Consultant designing structured learning journeys and training materials at Infoya. Collaborating with technical teams to create engaging learning experiences in a hybrid work environment. 🏢🏡 Chennai – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 📚 Learning and Development View More Learning and Development Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs