Exclusive Networks

Product Manager

• Drive the product and business-planning process across cross-functional teams of the company
• Analyze consumer needs, current market trends, and potential partnerships
• Assess current competitor offerings, seeking opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re successful achieved
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate to-market plans
• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans
• Develop product positioning and messaging that differentiates Exclusive Networks and its features across primary market segments

Manager

• Responsible for managing the Crowdstrike Networks business unit
• Building relationships with stakeholders and partners
• Liaising with internal departments for customer needs
• Driving business objectives with key stakeholders
• Supporting vendor focused activities
• Training Exclusive Networks team and maintaining accreditations
• Producing sales forecast reports

Business Manager

Solutions Engineer

• Focus on networks, endpoint, cloud, security, and application technologies.
• Implement and installation by product and solution.
• Provide support and troubleshooting by product and solution.
• Show and prove of concept cybersecurity vender.
• Get customer requirment and create BOM.
• Present security vender product to partner and customer.
• Conduct seminar and demo of security vendor.

Solutions Consultant – Pre Sales

Account Manager

• Management of our strategic partners
• Positioning of the full vendor and service portfolio in the market
• Analysis of growth and cross-selling opportunities
• Development and implementation of strategy through to realization
• Project design and contract negotiation with partners in close collaboration
• Responsibility for the revenue and profitability development of the partner segment
• Independent and proactive relationship management as well as generation of new contacts
• Organization and participation in target-group relevant events and presentations
• Ongoing account planning regarding market, competitive and customer situation, and preparation of forecasts

Key Account Manager

Sales

• Drive profitable growth by developing and executing a strategic sales plan for the assigned region, aligned with Cloudrise’s overall goals
• Identify and target key accounts and partners, outlining specific actions to achieve revenue objectives
• Build and maintain a robust sales pipeline; consistently meet or exceed monthly and quarterly sales targets
• Cultivate and expand relationships with partners, vendor selling teams, and Exclusive Networks selling teams ensuring long-term account growth and satisfaction
• Maintain accurate and timely sales forecasts; understand and manage the full sales cycle for each opportunity
• Navigate customer procurement processes, including budgeting, approval workflows, and purchasing requirements
• Optimize deal profitability by managing costs and supporting finance with timely collections when needed
• Collaborate closely with Service Delivery teams to develop proposals, statements of work, and other client-facing materials; ensure all documentation is accurate and professionally presented
• Develop deep knowledge of Cloudrise’s service offerings to creatively tailor solutions that meet client needs
• Stay informed on industry trends, competitor activity, and customer developments; share insights across the organization to support strategic decision-making

Regional Sales Manager

• Own and deliver North American services revenue targets through channel partners.
• Develop and execute a partner-first SASE and DSPM services go-to-market strategy aligned to Exclusive Networks North America priorities.
• Build and maintain senior-level relationships with VARs, MSPs, SIs, and solution provider leadership.
• Own weekly, monthly, and quarterly services forecasting accuracy.
• Lead, motivate, and drive a channel-focused services sales team.

Director of North American Sales

• Drive profitable growth by developing and executing a strategic sales plan for the assigned region, aligned with Cloudrise’s overall goals.
• Identify and target key accounts and partners, outlining specific actions to achieve revenue objectives.
• Build and maintain a robust sales pipeline; consistently meet or exceed monthly and quarterly sales targets.
• Cultivate and expand relationships with partners, vendor selling teams, and Exclusive Networks selling teams ensuring long-term account growth and satisfaction.
• Maintain accurate and timely sales forecasts; understand and manage the full sales cycle for each opportunity.
• Navigate customer procurement processes, including budgeting, approval workflows, and purchasing requirements.
• Optimize deal profitability by managing costs and supporting finance with timely collections when needed.
• Collaborate closely with Service Delivery teams to develop proposals, statements of work, and other client-facing materials; ensure all documentation is accurate and professionally presented.
• Develop deep knowledge of Cloudrise’s service offerings to creatively tailor solutions that meet client needs.
• Stay informed on industry trends, competitor activity, and customer developments; share insights across the organization to support strategic decision-making.

• Own and deliver North American services revenue targets through channel partners.
• Develop and execute a partner-first SASE and DSPM services go-to-market strategy aligned to Exclusive Networks North America priorities.
• Drive services attach and expansion within Exclusive Networks-led vendor motions.
• Identify, recruit, activate, and scale high-performing channel partners.
• Build and maintain senior-level relationships with VARs, MSPs, SIs, and solution provider leadership.
• Collaborate with Exclusive Networks field sales teams and sales management to support partner-led deal strategy and execution.
• Own weekly, monthly, and quarterly services forecasting accuracy.
• Lead, motivate, and drive a channel-focused services sales team.

Support Engineer

• Lead the delivery of Exclusive Networks’ Support Services worldwide
• Drive the transformation from a primarily local delivery model to a global, standardized support operating model
• Ensure consistent service quality across regions, improve operational performance, and scale support capabilities in line with customer expectations and vendor requirements
• Audit and benchmark existing support centres to deliver an optimized global delivery operating model proposal
• Define and execute the global technical support strategy aligned with business, customer and vendor priorities
• Lead the shift to a unified global operating model, with clear governance, standards and accountability
• Deliver a multi-year roadmap enabling global SLAs, follow-the-sun coverage, and consistent processes
• Build and present an optimized delivery model proposal, including footprint, consolidation opportunities and new centre roles
• Own global performance management through SLAs, KPIs and continuous improvement initiatives
• Ensure scalable execution across support centres
• Drive vendor readiness and compliance
• Build the global support leadership structure and manage regional Support Managers under one governance model
• Centralize accountability and align reporting lines into the Global Support service line
• Lead support platform modernization and integration into the broader IT architecture roadmap
• Improve customer experience and efficiency through standard tools, automation, and knowledge management
• Leverage the global delivery network to create and scale unique support services

Head of Global Technical Support

Operations

• Support the Sales Operations team for Fortinet in Germany
• Ensure smooth processing of quote creation and order preparation
• Coordinate between Sales, vendors/manufacturers, and internal operational teams
• Ensure data accuracy in NetSuite and verify the completeness of all quotes
• Align with Account Managers regarding quote approvals and margin checks
• Request and follow up on manufacturer quotes and stock confirmations
• Communicate directly with Fortinet to obtain pricing, approvals, and Special Bids
• Support customers, manufacturers, and internal teams with status updates and documentation
• Track and manage Deal Registrations (DR) in accordance with vendor guidelines
• Ensure high data quality and track open quotes and orders via dashboards or reports
• Work closely with the Sales Operations Manager and Account Managers to optimize workflows
• Identify recurring issues and propose improvements to increase efficiency

Sales Operations Administrator

Backend Engineer

• Creating, maintaining and extending serverless and containerized business-critical applications in JavaScript or TypeScript
• Collaborating with Global IT and Global Development teams to design and implement solutions that meet business needs
• Designing, implementing and deploying highly scalable solutions based on business requirements
• Developing test plans to ensure solutions meet business requirements and strict quality standards
• Engaging with stakeholders to conduct system testing, user acceptance testing (UAT), and post-implementation reviews
• Step-by-step debugging of the solutions in 2nd line support

Global Backend Developer

• Assist with maintenance and configuration of internal infrastructure such as computer systems, servers, and network infrastructure.
• Install hardware and software on endpoints or mobile devices.
• Actively resolve problems and issues with computers, mobile devices, and other systems.
• Support the day-to-day operation of all technology or telecommunication devices.
• Continuously assess and improve the support services offered to business units.
• Ensure accurate and timely resolution of incidents and requests in line with SLAs.
• Promote excellent customer service for all front-line service delivery.

IT Support Engineer

• Create, maintain, and extend serverless and containerized business-critical applications in JavaScript or TypeScript
• Collaborate with Global IT and Development teams to design and implement solutions
• Develop test plans to ensure solutions meet business requirements and quality standards
• Engage with stakeholders for system testing and user acceptance testing
• Debug solutions as a 2nd line support

• Assist with maintenance and configuration of internal infrastructure such as computer systems, servers, and network infrastructure.
• Install hardware and software on endpoints or mobile devices.
• Continuously improve and keep up with IT business needs.
• Actively resolve problems and issues with computer and mobile devices to limit work disruptions.
• Support modern technologies for all offices locally and globally including remote.
• Continuously assess and improve support services based on regional requirements.
• Support day-to-day operation of technology or telecommunication devices across IT Service Management.
• Ensure accurate and timely resolution of incidents and requests as per SLAs.
• Promote excellent customer service for all front-line service delivery.

Technical Product Manager

• Partner with the Global HubSpot Product Owner to align local CRM strategy and configurations with global standards.
• Provide creative input on solution building.
• Ensure consistency and scalability of CRM processes across regions.
• Define and maintain the HubSpot CRM roadmap based on business goals.
• Prioritise features, integrations, and enhancements to maximise impact.
• Gather and refine requirements from executives, digital, sales, and marketing teams.
• Design and optimise workflows, pipelines, properties, and automation.
• Collaborate with stakeholders, admins, and developers to implement CRM changes.
• Lead training sessions and promote CRM best practices across teams.
• Establish and maintain clean and accurate contact, company, and deal records.
• Track CRM usage, security, reporting metrics, and pipeline health.
• Drive user adoption and promote continuous improvement.

Product Manager

Business Manager

Solutions Consultant – Pre Sales

Key Account Manager

Regional Sales Manager

Director of North American Sales

Regional Sales Manager

Director of North American Sales

Head of Global Technical Support

Sales Operations Administrator

Global Backend Developer

IT Support Engineer

Global Backend Developer

IT Support Engineer

Technical Product Owner