Strategic Business Development Manager – Influencer
moomoo
Customer Success Director
Eulerity
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Lead
About the role
- Manage a group of motivated, eager and high-performing Account Managers as they work directly with our users and corporate clients
- Act as main point of contact, along with Account Managers, for corporate clients from varying brands using our technology to market their businesses
- Drive onboarding new brand clients, shepherding them through the configuration and launch process, exhibiting an ability to consistently communicate our value, and early identification and resolution of risks and obstacles
- Develop and manage processes and initiatives for user adoption, retention and expansion
- Educate clients on digital marketing best practices and how our platform can help them achieve business goals
- Understand client objectives and KPIs, and steward successful use of the Eulerity platform
- Guide Account Managers through the planning, execution and presentation of analytical reviews of marketing performance for brand clients
- Partner with Marketing and Engineering on product feedback, new product features, client communication, among other things
Requirements
- 3-5 years of relevant Digital Marketing Customer Success / Account Management experience Preferred at a marketing agency, marketing automation platform, or in house agency
- Quick learner and ability to manage multiple priorities and projects
- Excellent communication skills with the ability to educate and train clients and users
- Very organized and keen attention to detail
- Strong analytical and creative skills
- Out-of-the-box thinker with problem-solving / consultative approach
- High energy and teamwork mentality is a must
- Excellent interpersonal and communication skills in English
