Esquire Deposition Solutions, LLC

Manager

• Responsible for the performance of digital reporters within assigned service area
• Support delivery of service excellence by setting expectations for work product quality
• Collaborate with stakeholders to ensure successful onboarding of new digital reporters
• Provide coaching and performance feedback to assigned digital reporters
• Manage digital reporters licensure and certifications
• Plan, organize, and conduct education for digital reporters
• Assist with resolving quality concerns about digital reporters’ work product

Area Manager, Digital Reporting

Account Executive

• Grow revenue within an assigned book of business and through outreach to zero-based firms (ZBFs)
• Identify client needs and align them with Esquire’s solutions through consultative selling techniques
• Execute on the Esquire sales strategy aligned to our five key pillars: HVTs, ZBFs, Land and Expand, Enterprise Law Firms, and Enterprise Corporate Clients
• Use Salesforce and NetSuite to manage opportunities, forecast pipeline, and document all sales activity
• Develop and maintain strong client relationships through regular communication, responsiveness, and value-added service
• Collaborate with internal teams to ensure smooth onboarding, service delivery, and client satisfaction
• Deliver client presentations and product demos that highlight Esquire’s unique value proposition
• Actively engage in lead generation efforts and marketing campaigns to increase brand awareness
• Support the development of enterprise accounts through strategic meetings, reporting, and cross-functional alignment
• Represent Esquire at industry events and networking opportunities

Executive, Client – Inside Sales

Journalist

• Capture accurate, high-quality audio/video records of legal proceedings using advanced equipment
• Set up and test your equipment before each proceeding so the record is flawless
• Administer oaths and maintain control of the proceeding as an independent, neutral authority
• Annotate essential testimony for transcription, search, and playback
• Manage and secure exhibits, back up all files, and complete job worksheets
• Build strong, professional relationships with attorneys, clients, and colleagues

Digital Reporter

• Drive revenue growth across assigned law firms and zero-based firms (ZBFs)
• Prospect, penetrate, and expand key accounts
• Run full-cycle sales from outreach to discovery, proposal, close, and renewal
• Lead consultative conversations that uncover client challenges and align tailored deposition solutions
• Forecast accurately and manage pipeline using Salesforce and NetSuite
• Lead QBRs and strategic business reviews for enterprise accounts
• Develop recovery plans for underperforming accounts
• Represent Esquire at industry events and networking engagements

Senior Sales Executive – Legal Services

Engineering Manager

• Lead and develop a cross-functional engineering team across software, platform, and integration disciplines
• Own planning, prioritization, and delivery of engineering initiatives across applications and enterprise systems
• Oversee the design and implementation of secure, scalable, and well-tested systems
• Establish and enforce engineering standards, including CI/CD, DevOps practices, and secure development

AI Engineer

• Design, build, and maintain AI-powered APIs for high-volume transcript ingestion, analysis, and structured output delivery
• Develop transcript intelligence systems using deterministic processing, LLM-based analysis, and audio review
• Build and optimize RAG pipelines, including document parsing, embeddings, vector storage, and retrieval strategies
• Develop attorney-facing AI features for deposition preparation, real-time assistance, and post-deposition workflows
• Contribute to platform consolidation, service integration, and internal workflow automation
• Design, implement, and operate distributed systems using synchronous and asynchronous communication patterns
• Debug and maintain services across Rails APIs, TypeScript services, and Google Cloud infrastructure
• Collaborate with engineering leadership to define architecture, evaluate trade-offs, and deliver scalable solutions
• Write, test, and deploy production code across the full software development lifecycle
• Maintain observability across services, including logging, tracing, and error monitoring
• Document technical decisions, track work clearly, and communicate progress and blockers effectively

Senior AI Engineer

General

• Monitor deposition progress from assignment through delivery and identify potential delays early
• Coordinate job assignments across digital reporting and transcription teams while balancing workload
• Serve as a primary point of contact for job-related questions, clarifications, and updates
• Review reporter compliance with DepoDirect procedures, documentation, and order verification standards
• Proof completed transcripts for accuracy, formatting, and compliance with DepoDirect standards
• Provide constructive feedback to improve transcript quality and team performance
• Communicate professionally with reporters, transcriptionists, clients, and internal stakeholders
• Identify workflow gaps and recommend practical process improvements to the Production Manager
• Maintain positive working relationships while upholding quality, accuracy, and delivery expectations
• Document workflow updates, process changes, recurring issues, progress, blockers, and escalations
• Escalate production risks or issues and support timely resolution with cross-functional teams

Production Specialist

• Review and proofread legal transcripts for accuracy, grammar, punctuation, and formatting according to Esquire’s style guides
• Verify transcript content against audio to ensure a verbatim and error-free record
• Prepare final transcripts by applying digital signatures and submitting for production
• Maintain proper archival of files and complete all required reporting and logs
• Prioritize and organize workload effectively to meet deadlines and accommodate changes
• Support service partner programs by providing timely communication and quality assurance
• Promote and model Esquire’s values in daily work and team collaboration

Area Manager, Digital Reporting

Executive, Client – Inside Sales

Digital Reporter

Senior Sales Executive – Legal Services

Digital Reporter

Engineering Manager

Senior AI Engineer

Production Specialist

Certified Reporter, Scopist

Digital Reporter