Equip

Therapist

• Obtain and maintain pre-licensure status in required states per business need, and are willing to obtain licensure in other states as requested by Equip (licensure costs will be covered by Equip).
• Provide evidence-based family, individual, and group therapy for eating disorders and comorbid diagnoses in a virtual clinic (i.e. telehealth) setting.
• Implement family-based treatment (FBT), enhanced cognitive behavioral therapy (CBT-E), cognitive behavioral therapy for ARFID (CBT-AR), and other evidence-based treatments for patients across the lifespan with eating disorders and their loved ones.
• Maintain a patient caseload as assigned to assess, diagnose, and treat mental health conditions.
• Participate in continuous training, supervision, department meetings, and other administrative tasks as required.
• Collaborate with a multidisciplinary treatment team of medical providers, dietitians, patient mentors, and family mentors, along with outside providers.
• Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures.
• Perform other duties as assigned.

Pre-Licensed Therapist, New Jersey

Insurance

• Develop collaborative relationships with insurance companies/payors to verify benefits and eligibility.
• Enter and update patient demographics, guarantor, and insurance information in company systems.
• Respond to inquiries from insurance companies and internal team members.
• Work collaboratively with the RCM, finance, accounting departments, admissions, and utilization management departments.
• Maintain confidentiality of patient and business information.
• Perform other duties as assigned.

Insurance Verification Specialist

Product Manager

• Run day to day product rituals including backlog grooming, sprint planning, and stakeholder updates.
• Translate user insights, operational data, and business needs into clear requirements and prioritized user stories.
• Partner with engineering, design, data, and operations teams to move work from concept to launch.
• Identify friction points in existing workflows and propose data-informed improvements.
• Communicate progress, blockers, and decisions clearly to stakeholders.
• Operate with a high degree of autonomy.
• Perform other duties as assigned.

Product Manager Intern

Growth Marketing

• Omni-channel Strategy: Direct-buy, manage, and optimize multi-million dollar budgets across Google Search, Meta, and emerging healthcare-specific platforms.
• Experimentation: Build a rigorous A/B testing framework for ad copy, creative assets, and landing page optimization to drive lower Customer Acquisition Costs (CAC).
• Attribution: Own the measurement of the paid funnel, ensuring we understand the path from "First Click" to "First Appointment."
• Content Strategy: Partner with our Clinical and Content teams to identify high-intent keywords and "SEO-winning" content clusters that establish Equip as the #1 authority in eating disorder recovery.
• Technical SEO: Collaborate with Product/Engineering to ensure site health, core web vitals, and schema markup are optimized for search visibility.
• Brand Awareness: Grow top-of-funnel reach by developing awareness initiatives beyond core prospecting channels, including podcasts, partnerships, and influencer programs.
• Growth Ops: Maintain real-time dashboards to report on channel performance, CAC, and ROI.
• Market Intelligence: Monitor the competitive landscape and payor shifts to identify new growth opportunities.
• Creative: Brief the design team on high-performing creative concepts based on data-driven insights.
• Admissions & Ops: Ensure lead flow is balanced with Admissions capacity to optimize the Lead-to-Patient conversion rate.
• Product: Partner with Product and Engineering to improve website and product conversion through experimentation, user insights, and growth-driven prioritization.
• Perform other duties as assigned.

Senior Manager, Growth Marketing

Business Development Rep

• Own and maintain the business development pipeline in Salesforce, ensuring accuracy, discipline, and visibility across all stages of the funnel.
• Build and manage a healthy pipeline aligned with company growth priorities across a rolling 12–24 month horizon.
• Track prospect engagement, opportunity progression, and forecasting to support strategic decision-making.
• Partner with leadership to identify priority accounts and develop targeted engagement strategies.
• Support the VP of Payor Strategy & Partnerships and CEO in engaging strategic health plan prospects.
• Prepare materials, talking points, and follow-up content to advance conversations with executive stakeholders.
• Drive pull-through on strategic opportunities by coordinating internal resources and maintaining momentum across deal cycles.
• Develop thoughtful outreach and engagement strategies for priority payor accounts.
• Own business development efforts to expand access by closing key health plans
• Identify and cultivate relationships with decision makers across clinical, network, and innovation teams within health plans.
• Progress opportunities from initial conversation through contracting and launch support.
• Maintain consistent follow-through to ensure deals move forward efficiently.
• Perform other duties as assigned.

Business Development Manager

Pre-Licensed Therapist

Director

• Own market growth strategy across priority Medicaid markets, including market selection, expansion sequencing, and partnership approach to inform where and how we grow.
• Partner with executive leadership to align growth strategy with enterprise priorities and care delivery capabilities.
• Lead the evolution of our value proposition for legacy health plan partners and new prospects
• Structure solutions that align plan incentives, regulatory requirements, and operational realities.
• Collaborate with Clinical, Care Delivery, Care Operations, Legal, and Finance to ensure solutions are both compelling and executable.
• Guide complex sales cycles through structured problem definition, hypothesis-driven solutioning, and executive-level storytelling.
• Support negotiations by framing tradeoffs, risks, and value in a clear, strategic way.
• Serve as a strategic bridge between Payor Partnerships and internal teams.
• Bring structured thinking, market insight, and plan feedback into product, clinical, and operational decision-making.
• Help build repeatable growth and solutioning playbooks in a rapidly evolving environment.
• Perform other duties as assigned.

Payor Solutions Director

Account Manager

• Support multiple health plan partners from implementation through ongoing value delivery.
• Serve as intermediary to fairly represent partner interests and needs to internal stakeholders at Equip including product feedback, operational design/support, member support, and clinical care.
• Quarterback day-to-day program delivery, working closely with internal stakeholders to deliver on program KPIs.
• Partner with the Patient Acquisition & Marketing teams to execute on payor penetration and growth strategy.
• Accountable for health plan satisfaction, renewals & expansion opportunities to new markets, states, and lines of business, contract adherence, contract P&L, contract utilization.
• Produce and deliver high quality, actionable client meeting agendas, report content, etc.
• Ensure our clients are well positioned for program success by executing a best in class implementation and account management strategy that achieves key program milestones and exceeds expectations.
• Perform other duties as assigned.

Payor Partnerships Manager

Operations

• Partner with cross functional leaders to ensure internal processes and care delivery are in accordance with health plan needs across commercial and Medicaid lines of business.
• Translate health plan contracts, provider manuals, and regulatory requirements into scalable operational workflows.
• Serve as the internal subject-matter expert on credentialing and payor operational requirements.
• Oversee the Credentialing team to ensure providers are enrolled, credentialed, and re-credentialed across all contracted payors, including Medicaid, in a timely and compliant manner.
• Partner cross-functionally with various teams including Care Delivery, Care Operations, Payor Partnerships, Revenue Cycle, and Legal to ensure operational readiness and alignment with existing payor contract obligations, current and new regulatory requirements, and new payor implementations and market expansion.
• Provide operational insight and data to support payor performance discussions and contract optimization.
• Establish KPIs and develop reporting mechanisms to track performance for credentialing and overall payor operations.
• Identify operational risks and process inefficiencies and lead remediation efforts as needed.
• Support payor audits, payor reviews, and regulatory or compliance inquiries as needed.
• Perform other duties as assigned.

Director of Payor Operations

Account Executive

• Create strategies for maximizing brand reach and provider relationships within a territory.
• Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations—often collaborating closely with Equip’s clinical leaders to ensure impactful engagement.
• Deliver on patient acquisition and admissions goals in collaboration with various departments.
• Manage data, outreach efforts, and reports in a Customer Relationship Management to demonstrate territory performance, identify key areas for improvement, and inform future strategy.
• Effectively plan and execute regional events that drive engagement with the target professional audience.
• Deeply understand the specific territory’s needs and position Equip as a solution for providers.
• Identify inactive providers and create actionable plans and timelines to re-engage.
• Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for provider partners.
• Work collaboratively with marketing, clinical operations, and payor partnership teams to effectively penetrate new markets.
• Identify local sponsorship opportunities and represent Equip at conferences.
• Perform other duties as assigned.

Clinical Sales Representative

• Create strategies for maximizing brand reach and provider relationships within a territory.
• Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations—often collaborating closely with Equip’s clinical leaders to ensure impactful engagement.
• Deliver on patient acquisition and admissions goals in collaboration with various departments.
• Manage data, outreach efforts, and reports in a Customer Relationship Management system to demonstrate territory performance, identify key areas for improvement, and inform future strategy.
• Effectively plan and execute regional events that drive engagement with the target professional audience.
• Deeply understand the specific territory’s needs and position Equip as a solution for providers.
• Identify inactive providers and create actionable plans and timelines to re-engage.
• Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for provider partners.
• Work collaboratively with marketing, clinical operations, and payor partnership teams to effectively penetrate new markets.
• Identify local sponsorship opportunities and represent Equip at conferences.
• Perform other duties as assigned.

• Respond in a timely and efficient manner to assigned onboarding tasks
• During onboarding, support the transition of patients from admissions to treatment by scheduling initial intakes with providers, activating each patient or support’s Equip account, and ensuring a positive start to the treatment journey
• Educate patients during onboarding on the Equip treatment model, virtual modality, and time commitment required for successful recovery in order to ensure strong patient/family expectations alignment
• Update and manage provider schedules in line with workflows
• Collaborate with provider leads to manage instances of provider out of office coverage
• Follow established workflows to create a positive, consistent experience for patients / families when scheduling support is needed, as measured by scheduling satisfaction
• Conduct proactive outreach to patients with appointment gaps (e.g., no shows / cancellations) in order to support strong intake attendance
• Provide input on workflows to identify opportunities for improvements to improve patient satisfaction with scheduling
• Complete required documentation within Equip’s digital systems in a timely and accurate manner
• Adapt to organizational and/or team needs as required

Scheduling Operations Specialist

AI Engineer

• Architect and lead end-to-end ML/AI pipelines — including training, fine-tuning, experimentation, and deployment — setting technical standards across the team.
• Design and own CI/CD pipelines for ML/AI workflows, including automated testing, model versioning, and continuous delivery to production environments.
• Build and maintain scalable ML/AI infrastructure on cloud platforms.
• Develop monitoring and observability frameworks to track model performance, data drift, and system health in production.
• Develop tools and processes that leverage ML/AI to enhance user experience, extract insights from large datasets, and increase operational efficiency.
• Research state-of-the-art ML/AI advancements and translate them into production-ready systems.
• Design, build, and maintain APIs for exposing ML/AI models and data services to internal and external consumers.
• Mentor junior and mid-level data scientists and engineers, conducting code reviews and driving engineering best practices across the ML organization.
• Collaborate with cross-functional stakeholders to scope, prioritize, and deliver high-impact ML/AI solutions.
• Perform other duties as assigned.

Senior ML/AI Engineer

General Counsel

• Lead the negotiation and execution of complex commercial transactions, including payor contracts and vendor agreements, ensuring alignment with business and regulatory requirements.
• Monitor evolving regulatory requirements affecting commercial agreements to maintain ongoing compliance with healthcare laws.
• Develop and own a commercial contracting playbook, including standard templates and fallback positions, driving organizational consistency and scalability.
• Identify and mitigate legal risks within proposed business workflows, implementing strategies to protect company interests.
• Manage external counsel for specialized matters, enabling cost-effective results that integrate with business objectives.
• Provide practical, solution-oriented legal guidance to stakeholders on commercial legal decisions and activities
• Partner with Legal Operations to drive efficiency and automation in contracting workflows and management systems.
• Perform other duties as assigned.

Commercial Counsel

Data Scientist

• Partner with the SVP of Data, Insights, & AI and other cross-functional leaders to define the roadmap for AI and ML.
• Lead a world-class AI/ML organization, including data scientists, AI/ML engineers, and MLOps.
• Define methods and best practices for GenAI implementation, including RAG architectures, prompt optimization, and hallucination mitigation, specifically tailored for clinical accuracy.
• Architect AI powered workflows, statistical and machine learning models, and decision trees that assist our clinical team in providing evidence-based, personalized treatment for patients.
• Drive organizational productivity by identifying and executing high-ROI AI automation opportunities across all departments.
• Partner with compliance team to implement HIPAA/CMS-aligned governance, automated guardrails, and model observability.
• Ensure successful adoption and ROI through effective communication, achieving department and enterprise support, and thoughtful change management.
• Lead "value realization" efforts, translating complex technical KPIs into business-driving narratives for stakeholders and clinical partners.
• Provide deep-stack guidance on model behavior, failure-mode analysis, and iterative improvement based on production feedback and data drift.