Equip

Physician Assistant

• Provide comprehensive psychiatric assessments and ongoing medication management for psychiatrically complex patients with eating disorders and co-occurring psychiatric conditions.
• Provide comprehensive psychiatric assessments and consultation to outside psychiatric providers for ongoing treatment with this provider.
• Implement medication treatment plans for individuals with eating disorders and co-occurring conditions in a virtual clinic (i.e. telehealth) setting.
• Evaluate eating disorder-related medical risk within the psychiatric scope of care, including how ED behaviors may affect psychiatric symptoms, medication decisions, safety, and level of care needs.
• Collaborate with a multidisciplinary treatment team of medical providers, dietitians, therapists, patient mentors, and family mentors, along with outside providers.
• Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures.
• Engage and collaborate in treatment team meetings, supervision, learning opportunities, and department meetings.
• Perform other duties as assigned.

Telehealth Psychiatric Physician Assistant – Eating Disorders

Telehealth Nurse

Telehealth Psychiatric Nurse Practitioner – Eating Disorders

General

• Deliver comprehensive psychiatric assessments and ongoing medication management.
• Perform routine chart audits and subsequent clinical and performance coaching in accordance with compliance metrics.
• Maintain availability for clinical consults and curbside case escalations from team members.
• Execute collaborative practice agreements for Advanced Practice Providers (APPs) in a behavioral health program.
• Monitor vital signs, laboratory trends, and objective parameters for medical and psychiatric stability.
• Collaborate on a multidisciplinary treatment team to provide medical guidelines and treatment.
• Communicate via electronic medical record messaging to support patients and treatments.
• Document effectively within Equip electronic medical record in accordance with Equip’s policies and procedures.

Supervising Physician, Psychiatry – Eating Disorders

Payroll

• Maintain and review payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions, and time and attendance.
• Compute and audit taxable wage/paycheck calculations.
• Ensure accurate and timely processing of payroll updates including new hires, terminations, promotions and other changes to pay rates, and bonus payouts.
• Manage incoming mail, including research agency tax notices, and resolve outstanding requests.
• Support employee paycheck or other pay-related inquiries.
• Execute on all required state tax filings and reporting for multiple entities.
• Support reporting for People and Finance teams and Equip leadership, including but not limited to monthly payroll analysis summaries and accounts reconciliation.
• Research and respond to questions that arise from employees or leadership in a diligent and timely manner.
• Work collaboratively and cross functionally across the organization.
• Perform other duties as assigned.

Senior Payroll Analyst

Coach

• Provide skills-based individual and group sessions to patients and caregivers in treatment at Equip.
• Implement motivational strategies with patients and caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
• Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
• Actively listen and guide patients and caregivers to anticipate challenges and engage in coping-ahead strategies.
• Maintain an availability calendar allowing patients and caregivers to schedule appointments.
• Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
• Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to roadblocks to treatment adherence.
• Ensure personalization of care plans by making program recommendations and coordinating services to ensure patient needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; providing meal support sessions; and referring personalized resources to support the patient and their supports (for adult patients only, if applicable).
• Build a relationship of respect and trust with patients.
• Complete timely documentation of caregiver and patient interactions in compliance with Equip policies.
• Attend and participate in internal meetings as well as initial and ongoing training as assigned.
• Perform other duties as assigned.

Recovery Coach

• Provide skills-based individual and group sessions to caregivers in treatment at Equip.
• Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
• Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
• Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies.
• Maintain an availability calendar allowing caregivers to schedule appointments.
• Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
• Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to roadblocks to treatment adherence.
• Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met.
• Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters.
• Build a relationship of respect and trust with the caregiver.
• Complete timely documentation of caregiver interactions in compliance with Equip policies.
• Attend and participate in internal meetings as well as initial and ongoing training as assigned.
• Perform other duties as assigned.

Caregiver Coach

Therapist

• Provide evidence-based family, individual, and group therapy for eating disorders and comorbid diagnoses in a virtual clinic (i.e. telehealth) setting.
• Implement family-based treatment (FBT), enhanced cognitive behavioral therapy (CBT-E), cognitive behavioral therapy for ARFID, and other evidence-based treatments for patients across the lifespan with eating disorders and their loved ones.
• Maintain a caseload of 30-40; with the expectation being 20-26 hours of direct care and remaining time dedicated to administrative tasks.
• Participate in initial and ongoing trainings.
• Assess and diagnose mental health conditions.
• Collaborate with a multidisciplinary treatment team of physicians, dietitians, patient mentors, and family mentors, along with outside providers.
• Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures.
• Engage and collaborate in Treatment Team meetings, supervision, and department meetings.
• Maintain licensure in home state and obtain licensure in other states as requested by Equip (licensure costs will be covered by Equip).

Fully Licensed Therapist

• Provide evidence-based family, individual, and group therapy for eating disorders and comorbid diagnoses in a virtual clinic (i.e. telehealth) setting
• Implement family-based treatment (FBT), enhanced cognitive behavioral therapy (CBT-E), cognitive behavioral therapy for ARFID, and other evidence-based treatments for patients across the lifespan with eating disorders and their loved ones
• Maintain a caseload of 30-40; with the expectation being 20-26 hours of direct care and remaining time dedicated to administrative tasks
• Participate in initial and ongoing trainings
• Assess and diagnose mental health conditions
• Collaborate with a multidisciplinary treatment team of physicians, dietitians, patient mentors, and family mentors, along with outside providers
• Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR in accordance with Equip’s policies and procedures
• Engage and collaborate in Treatment Team meetings, supervision, and department meetings
• Maintain licensure in home state and obtain licensure in other states as requested by Equip (licensure costs will be covered by Equip)
• Perform other duties as assigned

Licensed Therapist

Representative

• Create strategies for maximizing brand reach and provider relationships within a territory.
• Cultivate new relationships and nurture existing ones through video calls, in-person meetings, events, and educational presentations—often collaborating closely with Equip’s clinical leaders to ensure impactful engagement.
• Deliver on patient acquisition and admissions goals in collaboration with various departments.
• Manage data, outreach efforts, and reports in a Customer Relationship Management to demonstrate territory performance, identify key areas for improvement, and inform future strategy.
• Effectively plan and execute regional events that drive engagement with the target professional audience.
• Deeply understand the specific territory’s needs and position Equip as a solution for providers.
• Identify inactive providers and create actionable plans and timelines to re-engage.
• Collaborate with the Referral Coordinators and Admissions team to create a stellar referral process for provider partners.
• Work collaboratively with marketing, clinical operations, and payor partnership teams to effectively penetrate new markets.
• Identify local sponsorship opportunities and represent Equip at conferences.
• Perform other duties as assigned.

Clinical Partnership Representative

Product Manager

• Manage and mentor the product support team through hiring, onboarding, performance management, and continuous coaching.
• Oversee daily operations, including scheduling and capacity management, to ensure SLAs and high-quality customer service.
• Develop and maintain standard operating procedures (SOPs) and knowledge base documentation to streamline workflows and support consistency.
• Define and track key performance indicators (KPIs) to analyze support trends and drive operational improvements.
• Act as the primary escalation point for complex customer issues, ensuring timely and effective resolution.
• Collaborate with Product and Engineering teams to report and track bugs, while advocating for the customer by sharing ticket trends to influence the product roadmap.
• Perform other duties as assigned.

Manager, Product Support

• Provide evidence-based family, individual, and group therapy for eating disorders and comorbid diagnoses in a virtual clinic (telehealth) setting
• Implement family-based treatment (FBT), enhanced cognitive behavioral therapy (CBT-E), cognitive behavioral therapy for ARFID, and other evidence-based treatments for patients across the lifespan with eating disorders and their loved ones
• Maintain a caseload of 30-40; with the expectation being 20-26 hours of direct care and remaining time dedicated to administrative tasks
• Assess and diagnose mental health conditions
• Collaborate with a multidisciplinary treatment team of physicians, dietitians, patient mentors, and family mentors, along with outside providers
• Utilize between-session messaging to support patients and communicate with the treatment team through Equip’s EMR
• Engage and collaborate in Treatment Team meetings, supervision, and department meetings
• Maintain licensure in home state and obtain licensure in other states as requested by Equip (licensure costs will be covered by Equip)
• Perform other duties as assigned

Therapist – Eating Disorder

Director

• Define, own, and drive strong performance and quality metrics and standards—including productivity, reliability, and patient satisfaction— while managing operational efficiency and costs.
• Design, build, and execute on an organizational strategy that drives operational efficiency, team performance, business outcomes, and high-quality patient-centric support at scale.
• Define our talent management strategy, partnering with our People Success team to define and maintain competency frameworks, career paths, and succession plans.
• Partner with Workforce Management to ensure staffing models, schedules, and capacity plans support service levels and business priorities.
• Partner with key stakeholders to staff across channels and equip the team to resolve a variety of complex issue types while navigating ambiguous external dependencies.
• Influence across the business, elevating the team's insights through clear data stories and patient-centric narratives, partnering cross-functionally to improve our product and services.
• Partner on patient retention and engagement strategies—designing proactive support programs, escalation protocols, and high-touch interventions that drive patient retention and reduce churn.
• Apply continuous improvement and lean principles to drive a culture of change and operational excellence, including owning pilots and monitoring results to inform decisions on path forward.
• Perform other duties as assigned.