Equinix

Software Engineer

• Global electrical engineering direction of Equinix design through continued development of Equinix’s Reference Designs and Equinix direct-produce equipment
• Multidisciplinary design management of Equinix’s Reference Designs
• Evaluation of new products and engineering approaches, supporting the Innovation incubation process, for incorporation into the Reference Design on reaching maturity
• Supports Regional Design teams with in-project implementation of Reference Design packages
• Provides subject matter expert direction to the Major Capital Equipment (MCE) team dealing with portfolio-wide procurement of electrical equipment
• Liaison with Global Design Standards/Technical Review and Operations teams to ensure alignment and compliance
• Owns and leads a design process, interacting with Architectural, MEP, and other design partners to deliver a portfolio of world class datacenters
• Reviews and contributes to the development of globally standardized tools, techniques and processes for the management and reporting of the design process
• Works with peers in other regions to drive consistency and technical excellence on design and delivery practices and methodologies
• Conducts the master planning of expansion portfolio using global design standards and templates; incorporating regional information to apply these to the inception of projects
• Delivers cost reduction through innovative approaches to design and equipment development.

Design Principal, Global Engineering Development – Electrical

Paralegal

• Hands-on support for case management
• Performing internal case analysis
• Coordinating witness interviews and reviewing filings
• Preparing correspondence and supporting discovery
• Managing internal processes for case tracking
• Managing settlement payment processing
• Assisting with global case reporting
• Supporting internal cost management and RFP initiatives
• Communicating efficiently with stakeholders
• Navigating competing workflows

Full-stack Engineer

• Actively participate in the design, development, test, and operation of highly reliable services and software to model network entities and relationships that compose Equinix’s global network
• Provide technical guidance and collaborate with stakeholders to identify network data and use cases that can enrich the unified network model to solve critical business problems that increase network reliability, visibility, awareness, and the ability to plan
• Develop solutions that leverage data from the unified network model to provide insights that enhance product capabilities for customers, aid operations teams to troubleshoot customer escalations and planning maintenances, and inform capacity planning teams
• Facilitate cross-stakeholder discussions to ensure alignment on software requirements and design trade-offs, while considering performance, scalability, and reliability factors
• Follow a proactive and collaborative approach to working with cross-functional teams, ensuring seamless integration of unified network model into Equinix Brain with other domains and Network-As-A-Service (NaaS) initiatives
• Lead by example through direct contribution, and provide direction in establishing development and operational best practices and standard methodologies
• Participate in an on-call rotation

Senior Staff Engineer, Product Software

Solutions Engineer

• Partner and Network Service Provider (NSP) customer growth
• Work with the NSP sales executives to achieve and exceed their global bookings and revenue targets, prioritizing immediate customer business outcomes as well as long-term expansion and partner growth strategies
• Lead strategic discovery and qualification for major opportunities, building trusted advisor relationships with senior and C-level stakeholders across multi-region accounts
• Engage in business-outcome-focused conversations with C-Level executives while being able to switch to very technical conversations about joint solutions and use cases that drive future partner or platform-integrated offers
• Translate ecosystem distributed AI capabilities into compelling, outcome-oriented narratives tailored to executive and business personas
• Own the technical win end-to-end: high-level discovery, whiteboarding, executive briefings, and comprehensive technical account plan development
• Lead engagement of extended Equinix global technical teams to provide coordinated strategy and superior customer experience wherever these customers need Equinix services across the globe
• Articulate the full value of Equinix’s interconnection portfolio, including Equinix Fabric, cross-connects and AI ecosystem opportunity value, to senior technical and business stakeholders across multiple personas and lines of business
• Ensure deep expertise in your NSP customers’ business drivers and offer portfolios, including earning any certifications to better understand their business, speak their language, and advance their revenue and ecosystem opportunities at Equinix
• Define the power of the possible with our prioritized NSP partners in support of the Americas revenue targets, specifically around digital and AI infrastructure
• Advance technical requirements and solutioning for joint innovation and market offers, partnering with various product and development teams, ideating, innovating, testing, and validating solutions for intended go-to-market pursuits
• Gather feedback for new and emerging capabilities to determine potential joint business planning, routes to monetization, and proof of concepts technical validation work
• Help customers identify and leverage destination strategy, network magnets, and ecosystem effects to maximize the value of Equinix
• Drive offer fluency and learning for Equinix sellers, joint customers and the extended partner communities
• Support partner go-to-market activities and evangelism, including technical speaking engagements, blogs, webinars, trainings, analyst briefings, roadshows, and customer event opportunities
• Lead end-customer workshops, executive briefings, and whiteboard sessions for transformational technology decisions spanning hybrid/multi-cloud modernization and distributed AI journeys
• Scale market sensing and customer feedback to inform product and services portfolio improvements
• Contribute to partner communities through knowledge sharing, team enablement, and continuous learning
• Leverage partner ecosystems to deliver joint technical solutions, maintaining agnostic and neutral advisory

Principal Solutions Architect

Product Marketing

• Serves as the CRO and CRO LT’s strategic partner for AI-driven GTM transformation
• Defines a cohesive program, sequences initiatives, and aligns delivery to business objectives
• Acts as the bridge between business strategy and AI execution
• Owns executive reporting on ROI, agent performance, and outcomes
• Coaches, develops, and hires talent across business acumen and execution discipline

Senior Director, GTM AI Business Transformation

Business Operations

• This role leads the P2P process.
• Working as the glue between Payables, IBX sites team, Suppliers and Purchasing
• Creation of the Purchase Requests and is the Oracle super user supporting the IBX
• Ensure compliance of Purchase Requests (5 W’s), all required contracts/legal approvals, accounting codes and competitive bids
• Manages full cycle of contract administrations which includes liaising between legal & IBX teams
• Shares insights with business leaders and Finance management as appropriate to improve business operations
• Creates operations financial reporting documents for Ops Site & Functional Leaders, uses key metrics and insightful variance analysis and commentary (i.e. monthly management deck, quarterly regional performance reviews, quarterly forecast presentations, budget presentations, etc.) for the purposes of cost analysis
• Provides process improvement recommendations
• Tracks exact spend against budget by PO/Project (Capex & Opex) using mechanisms such as weekly tracker reviewing commitments
• Utilize a planning tool (system)
• Access to use PBCS tool is ideal
• Collect, Consolidate and review of budget inputs and submit to Finance Partners
• Provides analysis for quarterly and annual cost and budget forecasts
• Highlights actual vs. target discrepancies and trends as appropriate
• Provides analysis to compare trends and make sure submissions are within targets
• Revise forecast with finance based on factors like actual trends.

Business Operations, Expense Expert

Security Engineer

• Serves as the content contributor for the security teams and systems standard operating procedures (SOPs)
• Collects recommendations/input from cross-functional groups to keep SOPs current
• Leads and authors a variety of technical security documentation including procedures, articles, reports, and/or user manuals
• Leads cross-functional teams and process rollouts within the Data Center and refines security and business processes
• Suggests continuous improvement and supports implementation of changes
• Manages coordination and completion of security projects
• Analyzes key performance indicators and proposes improvement recommendations to standardize/enhance processes
• Conducts security training for all sites

Senior Physical Security Enablement Analyst

• Contribute directly to Equinix’s security platform and automation initiatives
• Design, build, and secure APIs that expose core security capabilities
• Implement authentication, authorization, logging, rate limiting, and abuse protections at the API layer
• Build Python-based automation to streamline security workflows
• Develop integrations, plugins, and middleware connecting security tools
• Embed security controls directly into CI/CD pipelines
• Improve reliability, observability, and scale of security systems through code
• Collaborate with senior engineers, architects, and product teams
• Contribute to coding standards, architectural decisions, and engineering best practices

Staff Security Engineer – Security Platforms & Automation

Customer Success Manager

• Own renewal outcomes and value realization for the portfolio
• Accountable for identifying, managing, and mitigating renewal risk across the team’s book of business
• Ensures customer success plans are outcome‑focused, current, and tied to renewal strategy.
• Coach CSMs to lead value‑based customer engagement
• Develops CSM capability to shift from service updates to value articulation, outcome framing, and commercial influence
• Coaches teams to engage confidently with customer decision‑makers and executives.
• Set execution standards and operating discipline
• Establishes clear expectations for customer cadence, success planning, renewal readiness, and escalation
• Ensures consistent execution across the team, reducing variability and late surprises.
• Partner cross‑functionally to protect outcomes
• Works closely with Sales Managers to align on renewal timing, messaging, and expansion opportunities
• Engages Service Managers early when operational risk threatens customer value or sentiment
• Use data and signals to prioritise action
• Leverages customer health, risk indicators, and portfolio insights to focus team effort where it matters most
• Balances proactive intervention with efficient use of capacity
• Develop commercial talent and future leaders
• Provides regular coaching, feedback, and enablement aligned to commercial expectations.
• Builds readiness for progression into senior CSM or leadership roles
• People Management & Change Delivery
• Coach and develop Customer Success Managers to strengthen commercial capability, confidence in value‑led customer conversations, and execution discipline
• Translate transformation intent into clear expectations, routines, and behaviours for the team, reinforcing what “good” looks like in the new model
• Enable change through day‑to‑day leadership: prioritising work, reinforcing new ways of working, and addressing friction or ambiguity early
• Plan and manage team capacity to support focus on renewal risk, customer value, and commercial opportunity
• Model Equinix values through inclusive leadership, timely feedback, and accountability for outcomes during ongoing change

Senior Manager, Customer Success

• Own renewal outcomes and value realization for the portfolio
• Accountable for identifying, managing, and mitigating renewal risk across the team’s book of business
• Ensures customer success plans are outcome‑focused, current, and tied to renewal strategy.
• Coach CSMs to lead value‑based customer engagement
• Develops CSM capability to shift from service updates to value articulation, outcome framing, and commercial influence
• Coaches teams to engage confidently with customer decision‑makers and executives.
• Set execution standards and operating discipline
• Establishes clear expectations for customer cadence, success planning, renewal readiness, and escalation
• Ensures consistent execution across the team, reducing variability and late surprises.
• Partner cross‑functionally to protect outcomes
• Works closely with Sales Managers to align on renewal timing, messaging, and expansion opportunities
• Engages Service Managers early when operational risk threatens customer value or sentiment
• Use data and signals to prioritise action
• Leverages customer health, risk indicators, and portfolio insights to focus team effort where it matters most
• Balances proactive intervention with efficient use of capacity
• Develop commercial talent and future leaders
• Provides regular coaching, feedback, and enablement aligned to commercial expectations.
• Builds readiness for progression into senior CSM or leadership roles
• Coach and develop Customer Success Managers to strengthen commercial capability, confidence in value‑led customer conversations, and execution discipline
• Translate transformation intent into clear expectations, routines, and behaviours for the team, reinforcing what “good” looks like in the new model
• Enable change through day‑to‑day leadership: prioritising work, reinforcing new ways of working, and addressing friction or ambiguity early
• Plan and manage team capacity to support focus on renewal risk, customer value, and commercial opportunity
• Model Equinix values through inclusive leadership, timely feedback, and accountability for outcomes during ongoing change

Account Executive

• Senior Acquisition Account Executive sells Equinix solutions to new accounts within a complex scope
• Focus on larger domestic and global accounts
• Leads negotiation process, and leads extended sales team on complex multi-region/multi-metro sales
• Acts as an expert in the field and resolves complex issues creatively
• Partners with Sales stakeholders to strategize and lead sales opportunity qualification
• Builds relationships with key stakeholders at prospect companies
• Collaborates with global sales team to sell global Equinix platform

Senior Account Executive – Federal Government, Defence-related Enterprises

Project Manager

• Oversee global Digital Infrastructure Engineering ICT design, processes, projects, and programs
• Collaborate with cross-functional teams to develop and implement design and infrastructure strategies, ensuring adherence to Digital Infrastructure ICT Engineering and Construction standards
• Define project scope, objectives, and deliverables in partnership with internal stakeholders specific to data centre construction
• Facilitate project meetings, document minutes and action items, and ensure thorough follow-up
• Conduct regular site inspections to monitor progress and quality, focusing on critical systems
• Develop and implement mitigation strategies to minimize impacts on project timelines and budgets
• Organize and maintain project documentation for future reference
• Demonstrate familiarity with data centre design principles, including Tier classifications, redundancy, and scalability
• Manage global relationships with vendors and suppliers supporting design, hardware installations, upgrades, configurations, repairs, and maintenance services
• Support in negotiating leases or private construction agreements for bulk dark fibre projects with external suppliers
• Identify and contribute to the development of training programs for team members.
• Manage Digital Infrastructure ICT Engineering and Construction budgets, coordinating CapEx allocation with the Commercial Management team
• Direct internal and external project team members, including Design, Procurement, Operations, and IT/Network support teams
• Prepare and present regular project status reports to Digital Infrastructure Group leadership and stakeholders.

Senior Project Manager, Digital Infrastructure Group

• Own renewal outcomes and value realization for the portfolio
• Accountable for identifying, managing, and mitigating renewal risk across the team’s book of business
• Ensures customer success plans are outcome-focused, current, and tied to renewal strategy
• Coach CSMs to lead value-based customer engagement
• Develops CSM capability to shift from service updates to value articulation, outcome framing, and commercial influence
• Coaches teams to engage confidently with customer decision-makers and executives
• Set execution standards and operating discipline
• Establishes clear expectations for customer cadence, success planning, renewal readiness, and escalation
• Ensures consistent execution across the team, reducing variability and late surprises.
• Partner cross-functionally to protect outcomes
• Works closely with Sales Managers to align on renewal timing, messaging, and expansion opportunities
• Engages Service Managers early when operational risk threatens customer value or sentiment
• Use data and signals to prioritise action
• Leverages customer health, risk indicators, and portfolio insights to focus team effort where it matters most
• Balances proactive intervention with efficient use of capacity
• Develop commercial talent and future leaders
• Provides regular coaching, feedback, and enablement aligned to commercial expectations
• Builds readiness for progression into senior CSM or leadership roles
• Coach and develop Customer Success Managers to strengthen commercial capability, confidence in value-led customer conversations, and execution discipline
• Translate transformation intent into clear expectations, routines, and behaviours for the team, reinforcing what “good” looks like in the new model
• Enable change through day-to-day leadership: prioritising work, reinforcing new ways of working, and addressing friction or ambiguity early
• Plan and manage team capacity to support focus on renewal risk, customer value, and commercial opportunity
• Model Equinix values through inclusive leadership, timely feedback, and accountability for outcomes during ongoing change

• Own Renewal Outcomes and Value Realization
• Ensure customer success plans are outcome-focused and aligned to customer value realization strategies
• Drive adoption of new products, services, and commercial capabilities
• Establish clear expectations for customer cadence, success planning, renewal readiness, and escalation
• Partner with Sales Managers to align on renewal timing and expansion opportunities
• Balance proactive intervention with capacity efficiency to maximize team impact
• Coach and develop Customer Success Managers

• Own Renewal Outcomes and Value Realization
• Accountable for identifying, managing, and mitigating renewal risk across the team’s customer portfolio
• Ensure customer success plans are outcome-focused, current, and aligned to customer value realization strategies
• Coach Customer Success Managers to lead value-based customer engagement and articulate clear business outcomes
• Drive adoption of new products, services, and commercial capabilities within the customer base
• Establish clear expectations for customer cadence, success planning, renewal readiness, and escalation
• Ensure consistent engagement practices that reduce variability and minimize reactive issues
• Partner with Sales Managers to align on renewal timing, messaging, and expansion opportunities
• Support strategic engagement with key stakeholders on operational risks, renewal sentiment, and executive relationships
• Leverage customer health indicators, risk signals, and portfolio insights to prioritize team effort where it matters most
• Balance proactive intervention with capacity efficiency to maximize team impact
• Provide regular inspection, feedback, and enablement aligned to commercial outcomes
• Build readiness for team members progressing into senior CSM or leadership roles
• Coach and develop Customer Success Managers to strengthen commercial capability, confidence, and customer impact
• Translate transformation intent into clear expectations, operating routines, and behavioral standards
• Role-model outcome ownership by reinforcing “what good looks like” within the operating model
• Enable change through prioritization, reinforcement of new ways of working, and resolution of ambiguity
• Plan and manage team capacity across renewal risk, customer value delivery, and growth opportunities
• Demonstrate inclusive leadership, timely feedback, and accountability for results during periods of change.