Enbridge

Analyst

• Providing day-to-day incident and problem management related to meter reading, service notifications, and service address issues, impacting our ability to bill over two million customers monthly
• Managing the issuance of ~500,000 Service Notifications from SAP, including ~50,000 Emergency calls annually
• Supporting end users and management from various departments such as Customer Care, Accenture, CS&C Operations, CS&C Office, Records, Builder Services, and MET on system needs and requirements
• Working closely with CS&C, Customer Care, Business Support Integration, TIS, and vendors to drive improvements in service delivery, improving customer happiness and efficiency
• Supporting the SAP WAMS interfaces, including exception management
• Acting as a subject matter expert and providing support and testing of solutions for the Customer Experience Program initiatives, WAMS Releases, and strategic & regulatory changes
• Providing on-call overnight support for the execution of CIS system batch runs.

Senior Analyst, Functional Support

• Complete all critical daily gas cycles within set timelines; ensuring all gas day process are completed accurately and efficiently.
• Problem-solve incoming shipper issues related to nominations, scheduling cycles, Customer Interface user administration and any other shipper inquiries.
• Manage administration of constraint management activities; ensure authorized capacity is accurate and updated in a timely manner.
• Build and maintain positive business relationships with all internal and external stakeholders, responding to issues with a sense of ownership and proactive support.
• Develop and deliver training for our shipper community and internal clients; provide training for new employees, customers, shippers, receipt point operators, and interconnecting pipelines.

Senior Analyst, Gas Scheduling

Manager

• Provide leadership for LNG technical support functions to ensure safe and efficient operation of LNG processes, systems, and operations, including process optimization, vendor management, troubleshooting, and defect elimination.
• Coordinate with engineering, work management, and support functions to guarantee operational readiness for maintenance tasks, outages, and emergencies.
• Provide support for facility outages, startups, and commissioning as needed.
• Direct the annual maintenance and production planning and implementation for LNG Operations to fulfill safety, reliability, and business targets.
• Support the creation, rollout, and continuous management of Operations Qualifications and Training programs in line with regulatory and organizational requirements.
• Manage operational reporting and planning processes to ensure alignment with business commitments and leadership priorities.
• Harmonize & Maintain Operational Standards, Processes, & SOP’s for LNG facilities in accordance with local regulations and established guidelines.
• Ensure operational risks are managed through identification, assessment, mitigation, and addressing of design issues related to safety, reliability, and operations in coordination with GDS Risk Management team.
• Provide technical input for AMOCs, asset improvements, investigations, capital portfolio development, project management, and collaborate with Integrity and Engineering teams.
• Collaborate with Asset Management, Business Development, & Project Teams to support the effective lifecycle management of LNG Assets, and the development and execution of capital portfolios and projects.
• Support operating budgets and cost management, ensuring expenditures are aligned with approved plans and finding opportunities for efficiency and optimization.
• Provide assistance for emergency response and incident management, ensuring thorough preparedness, effective reaction, detailed investigation, and implementation of corrective actions.

LNG Manager

Software Engineer

• Participating in the delivery of projects within the MRM Systems projects portfolio to ensure scope, business requirements, testing and quality of the solution delivers the intended business outcomes.
• Partner/Coordinate with vendor partners and internal teams to ensure timely delivery of project milestones.
• Document, provide input to solutions/project estimates for business specific solutions.
• As required, support activities including being engaged in cross functional program teams, internal and external technical partners, vendors, and consultants.
• Provide front-line application support to the Enterprise Commodity, Risk and Settlement clients in their day-to-day usage of Enbridge systems.
• Support the ongoing analysis to modernize and simplify the MRM applications and technology portfolio.
• Main communication with business clients as required regarding MRM systems availability, functionality, and processes.
• Liaison with various IT service providers (e.g., AMS, Database Administrators, Storage, Networking, etc.) to assist in implementing programmed solutions.
• Provide analysis, support, and coordination to meet the needs of users across the enterprise to maximize the effectiveness of MRM Systems.
• Proactively identify potential areas of improvement or opportunities and recommend to management.
• Utilizes technical knowledge and demonstrates application capabilities to support the suite of ETRM systems.

Developer, TIS Systems – Endur/ETRM

Accounting Manager

• Verify, balance and record crude oil receipts and deliveries for specified assets.
• Issue monthly invoices and statements to customers.
• Compile journal entries for the recording of revenue and associated receivables.
• Verify gain/loss calculations through communication with Customer Service, field personnel and Operations Services.
• Provide government agencies with required monthly and annual regulatory reporting.
• Prepare monthly inventory and other reports for internal and external customers.
• Communicate with shippers, connecting pipelines and internal groups, such as Customer Service, Operations Services, Asset Management and Business Development.

Analyst II – Volumetric Accounting

Engineer

• Provide innovative, fit-for-purpose, development of projects in support of business drivers that protect and/or enhance pipeline and facility throughput and revenue, often providing options that permit customer flexibility and choice.
• Ensure appropriate stakeholder management; preliminary determination of regulatory requirements; completion of front-end engineering and designs, cost estimates, and project execution strategies are developed.
• Develop charters from Rough Order of Magnitude to Class 3 scope supported by estimates and schedules to meet the needs of various sponsors.
• Develop individual projects as well as manage portfolio of projects such as programs or work types.
• Present to and review charters with senior leadership highlighting key steps in the development process including decisions, risks, collaboration, etc.
• Draft and issue Project Decision Records to clarify and clearly communicate project sponsorship and drivers where required.
• Develop realistic and reliable project schedules and cost estimates for projects, while appropriately defining risks, uncertainties and likelihood for those schedules and cost estimates.
• Application of knowledge, experience, and expert resources, to ensure schedules and cost estimates are appropriate for the project scope and risk profile.

Senior Project Development Engineer

Electrical Engineer

• Provide expert electrical engineering support to Operations and Projects, including troubleshooting, design reviews, incident investigations, and failure analysis.
• Support electrical power systems, large electric motors and drive systems, process controllers, HMIs, communications networks, and related instrumentation.
• Participate in risk assessments, electrical hazard assessments, and Arc Flash analysis; support implementation of electrical safety standards and safe‑work procedures.
• Provide guidance on equipment specifications, installation practices, maintenance strategies, and design standards.
• Lead or contribute to engineering standards, specifications, and procedures—ensuring consistent application across the organization.
• Serve as the escalation point for complex or systemic technical problems; identify risks and improvement opportunities.
• Research emerging technologies and represent Enbridge on industry committees.
• Mentor junior engineers and contribute to the Electrical Community of Practice to share best practices.
• Communicate technical recommendations clearly to stakeholders, ensuring alignment with operational requirements, cost considerations, and regulatory expectations.

Electrical Engineer – Specialist

• Perform quantitative assessment of risks associated with gas transmission and gas storage assets following standard and non-standard processes.
• Support the management of stakeholders’ requests including problem definition, data collection, application of standard and non-standard assessment techniques, and communication of results.
• Collaborate with senior team members on continuous improvements of assessment tools and develop new techniques through: Researching relevant literature, Performing feasibility studies and system-wide analysis, Building business cases for improvement ideas, Performing automation and improvement of existing models.
• Drive PI-Core Process implementation and other critical risk decisions.
• Develop and maintain processes, procedures, and work instructions under supervision of Senior Engineers and Specialists.
• Support consequence and risk assessment models (or other complex tasks) through providing technical judgement, reliability knowledge, and other areas of technical expertise.

Engineer II

• Provide engineering support to field personnel to ensure the safe and efficient operation and maintenance of Region facilities.
• Work with operations supervision, asset and equipment class managers, and subject matter experts (SME) to enter risks into the Risk Register and perform risk assessments.
• Establish working relationships with internal and external collaborators.
• Work with company SMEs to address the engineering needs of the region, as well as continuously improving the company’s SME knowledgebase and standards.

Regional Engineer

• Provide development and maintenance of electrical equipment specifications, design and construction standards
• Provide stewardship for electrical operating/maintenance procedures, commissioning equipment checks and testing requirements
• Provide technical interpretations and guidance regarding standards and codes for Enbridge operations, project groups and other collaborators
• Find opportunities and lead technical analysis and implementation of new technologies
• Provide power protection support and coordination/arc flash studies
• Provide leadership and technical knowledge to drive department initiatives and department development items
• Provide technical leadership and direction associated with asset health and reliability, asset condition-based maintenance and fleet management
• Troubleshoot, analyze, and prepare solutions for electrical issues related to medium and high voltage electrical assets, operating, testing and commissioning
• Provide technical leadership for regional engineers, technical supervisors, contract engineers, and specialists to develop solutions to equipment and process reliability issues
• Drive development of asset reliability assessment and prioritization to support capital and maintenance budget development activities including Risk Register items supporting Long Range Planning and Forecasting
• Provide technical mentoring and training to engineers, regional technicians and other support groups
• Provide technical leadership for failure analyses and incident investigations
• Support technical design reviews
• Provide engineering expertise and participate in designs to project managers on capital projects or programs within the regions supported
• Provide technical review and sign off electrical test results
• Support junior engineers in navigating complex issues solutioning regarding projects

Senior Electrical Engineer

Mechanical Engineer

• Provide SME consultation to maintenance technicians and leaders on a broad range of operating assets related to compressor station equipment including natural gas fired turbines, centrifugal and reciprocating engines, pumps, and compressors, boilers, heat exchangers, valves, control systems and other ancillary equipment
• Provide technical consultation to non-operations partners within Enbridge including Asset Management, Facilities Integrity, Operational Compliance, Regulatory, Legal, Business Development, Commercial, Safety, Reliability, Environmental and others
• Support asset project managers by providing SME input for scope definition, cost estimating and budgeting, and scheduling for compressor station projects
• Provide support and direction for the design, construction, installation, replacement, repair, and operation of company compressor stations, ancillary equipment, and controls equipment
• Produce project and equipment specific design information, bills of material, material listing sheets, and technical evaluations for compressor station equipment
• Review vendor quotations and bids for technical accuracy, feasibility, and cost competitiveness, make recommendations for procurement and approve design work for drawings and technical reports
• Recognize and evaluate operational problems and other complex technical challenges, classify risk, and provide solutions and timelines for risk mitigation
• Conduct reviews and provide approval of engineering designs and changes as part of the Management of Change (MOC) Process
• Provide and recommend training for Tech Staff employees and field technicians and assist in the coordination of technician meetings as required
• Lead Technical Staff for design reviews with the Projects Organization and external customers for review and approval of design criteria and construction drawing packages
• Reviews and approves fabrication and assembly approval drawings for pressure vessels, engineered equipment, and other fabrications (prefabricated buildings, piping fabrications, pig trap barrels, etc.)
• Assist with the commissioning of newly installed facilities when required
• Review lessons learned from past projects and incorporates recommendations into future designs
• Provide technical guidance to junior engineers within the team
• Support department initiatives as required

Senior Mechanical Engineer

• Serve as the subject‑matter expert for the Gastonia billing team’s most complex billing activities, driving accurate execution, advanced reporting, and resolution of high‑impact billing issues across large‑volume and residential accounts.
• Partner closely with Operations, Contact Center, Credit and leadership to ensure billing accuracy, compliance, and transparency for both high‑volume and residential customer segments.
• Through detailed analysis, root‑cause investigation, and process optimization, this position plays a critical role in mitigating billing risk, supporting decision‑making and enhancing the overall customer experience.
• Provide coaching, mentoring, and technical guidance to team members.
• Handle advanced billing issues as a subject matter expert.
• Analyze, audit, and review billing cycles to ensure accuracy.
• Investigate and manage complicated billing concerns, Prepare weekly and monthly reports for management.
• Monitor, maintain, verify, analyze, and reconcile billing and metering system reports.
• Enter appropriate adjustments into billing systems.
• Use extensive knowledge of rates to identify the most effective billing methods.
• Participate in testing and implementation of computerized billing systems.
• Interpret contracts and regulatory requirements for accurate billing.
• Monitor billing controls to identify and resolve complex issues.
• Offer billing technical support to business partners during emergency response.
• For large industrial/commercial and consolidated billing: Collaborate with business partners to address complex billing discrepancies.
• Provide technical expertise for specialized billing needs.

Billing Analyst

• Execute the Core Process on threat management programs
• Conduct pipeline integrity assessment and analysis
• Support implementation of integrity management processes
• Ensure compliance of integrity management processes with regulations
• Lead focus projects related to assigned lines