Data Entry Analyst
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Sales Operations Specialist
EMS Management & Consultants, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 per year
Job Level
JuniorMid-Level
About the role
- Manage and maintain the Salesforce platform, including user setup, profiles, and roles
- Customize Salesforce: create custom objects, workflows, validation rules, and reports
- Ensure data integrity and cleanliness via regular data audits and cleanup
- Provide training and support to Salesforce users
- Assist sales team with pipeline management, opportunity tracking, and forecasting
- Develop and generate sales reports and dashboards
- Support sales presentations, proposals, and contracts
- Coordinate with marketing to align sales and marketing activities
- Collaborate with operations to streamline processes and improve efficiency
- Monitor and analyze key operational metrics
- Assist in development and implementation of SOPs
- Support coordination and execution of sales and operations initiatives and projects
- Integrate Salesforce with other business systems and tools
- Identify and implement opportunities for process improvements and system enhancements
- Stay up-to-date with Salesforce releases, new features, and best practices
Requirements
- Bachelor’s degree in Business Administration, Information Systems, or a related field
- 2+ years of experience in Salesforce administration and sales/operations support
- Salesforce Administrator certification is preferred
- Strong understanding of sales processes and operations
- Proficient in Salesforce customization and configuration
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented with strong organizational skills
- Proficiency in English is necessary for job-related communication
- Experience with Salesforce integrations and third-party tools (preferred)
- Knowledge of data management and data governance best practices (preferred)
- Familiarity with sales and marketing automation tools (preferred)
- Project management experience (preferred)
