Emmington

Paralegal

• Review and monitor customer reviews on a daily basis
• Investigate and respond to negative reviews in a timely and professional manner
• Contact customers via phone and email to resolve complaints
• De-escalate tense or sensitive situations with confidence and empathy
• Provide legally sound guidance when required
• Stand firm where necessary while maintaining professionalism
• Escalate matters internally when appropriate
• Ensure resolutions align with company policies and legal standards

Junior Paralegal

Customer Support

• Respond promptly and professionally to client inquiries via email, chat, and phone.
• Troubleshoot issues, guide clients through solutions, and escalate technical problems when needed.
• Provide onboarding support and help clients get up and running with our platform/service.
• Maintain detailed records of client interactions, feedback, and resolutions in CRM or support systems.
• Collaborate with internal teams (product, sales, technical) to ensure client needs are addressed efficiently.
• Identify patterns in support issues and suggest improvements to processes, documentation, or features.
• Deliver outstanding customer service that aligns with our values and contributes to client retention and satisfaction.

Designer

• Design and build conversion-focused landing pages using platforms such as Unbounce, Webflow, Framer, or similar tools.
• Collaborate with marketing, copywriting, and development teams to translate strategy into effective page design.
• Apply conversion rate optimisation (CRO) principles to layout, hierarchy, and user flow.
• Conduct A/B testing of layouts, calls-to-action, and page elements to improve performance.
• Ensure all designs are responsive, mobile-first, and aligned with brand standards.
• Use performance data and user feedback to inform ongoing improvements.

Landing Page Designer

Sales

• You'll be handling warm leads who are already curious
• You will be taking them through a strategic, value-led sales process
• If you're someone who loves building rapport, navigating complex objections, and turning opportunity into signed contracts, this is the perfect fit

B2B Sales Closer

Sales Development Rep

• Engage with warm, qualified prospects who already understand the problem
• Guide prospects through a structured sales process
• Build trust, uncover needs, and address objections
• Confidently close deals from first call to signed agreement

B2B Sales Development Executive

• Turning qualified inbound conversations into closed, high-ticket deals
• Work alongside a high-performing sales team with consistent, quality inbound opportunities

Junior Paralegal

Customer Support

Landing Page Designer

B2B Sales Closer

B2B Sales Development Executive

Sales Development Representative