Emma – The Sleep Company

Influencer Marketing

• Define and own the Influencer Marketing strategy for the DACH region, aligned with global objectives.
• Translate global frameworks into strong local execution that fits the DACH market.
• Identify new creator formats, platforms, and partnerships relevant to DACH.
• Lead, coach, and develop a high-performing Influencer Marketing team.
• Set clear goals, roles, and processes to ensure focus and accountability.
• Foster a culture of ownership, data-driven thinking, and creative excellence.
• Act as the main point of contact for Influencer Marketing topics in DACH.
• Oversee end-to-end influencer campaigns from planning to execution and reporting.
• Build and maintain long-term relationships with top key creators, talents, and partners.
• Ensure high creative standards while balancing performance requirements.
• Own budgets, forecasts, and ROI for Influencer Marketing in DACH.
• Monitor performance using KPIs such as ROI, CPA, reach, engagement, and brand lift.
• Work closely with analytics and performance teams on attribution and measurement.
• Continuously optimize campaigns based on insights and learnings.
• Partner with DACH Ecomm team.
• Collaborate with Brand, Creative, Legal, and Finance teams.

Influencer Marketing Lead

Performance Marketing

• You will help us shape Emma's marketing strategy globally in order to establish Emma as the leading sleep brand.
• You will be responsible for managing internal and external stakeholders.
• You will assist the Performance Marketing team on global data analysis and ideate best practices.
• You will help the team build a data-driven performance marketing playbook to scale your channel(s) globally.
• You will coordinate with country experts on the implementation of Performance Marketing recommendations.
• You will initiate AB tests in different countries to maximize revenue and generate learnings.

Performance Marketing Intern

Accounting Manager

• Manage and oversee outsourced accounting services and service providers.
• Ensure compliance with EU regulations and internal governance standards.
• Lead onboarding projects for new BPO/Outsourcing partners whilst executing Third-Party Risk Assessments for all new partner integrations and existing partners reassessments.
• Conduct regular service review meetings, monthly/quarterly business reviews, and other strategic meetings to assess performance, align on objectives, and monitor contractual and regulatory obligations.
• Define, implement, and monitor KPIs and SLAs.
• Track BPO/Outsourcing partners' performance, owning data analytics for quality, cost, and efficiency metrics.
• Drive continuous improvement initiatives to improve quality and optimize costs, together with detecting outsourcing opportunities within Emma’s Finance department.
• Act as the main point of contact between Emma and external accounting providers.

Senior Accounting Outsourcing Manager

Security Engineer

• You will support the planning and execution of IT security awareness and training campaigns across the company.
• You will assist in investigating and documenting security threats such as phishing attempts, policy violations, or access issues.
• You will collect, organize, and maintain evidence related to security incidents, training completion, and governance controls.
• You will follow up with project stakeholders on security, risk, and governance-related action items.
• You will support the maintenance and improvement of IT governance documentation, policies, and procedures.
• You will track and report on training progress, incident trends, and open governance actions.
• You will assist in compliance-related activities, audits, and risk assessments under supervision.

Cybersecurity Intern

Backend Engineer

• Architect, design, and implement Emma’s backend platform, supporting our growth from E-commerce into SleepTech and global fulfillment & logistics.
• Design, build, and scale backend services using Go and/or TypeScript, depending on team needs and your strengths.
• Develop and maintain robust, secure, and high-performance REST APIs that integrate with internal systems and third-party providers.
• Work in a services-oriented, API-first architecture, including event-driven systems using AWS services such as SNS, SQS, Kafka, or RabbitMQ.
• Build cloud-native solutions running on AWS, with full ownership from development and testing to deployment and monitoring (full DevOps).
• Fully own your team’s tech stack: develop, maintain, operate, and continuously improve it.
• Ensure high code quality through automated testing, code reviews, and CI/CD pipelines.
• Be part of an agile, empowered team: collaborate closely, share knowledge, and contribute to the growth of fellow engineers.
• Contribute to improving our CI/CD, DevOps, and SRE practices.
• Take part in recruitment processes to help grow our high-performing tech team.

Senior Backend Software Engineer – Go/TypeScript

Manager

• Support new store launches on the ground, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness.
• Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early.
• Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams.
• Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience.
• Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements.
• Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory.

Retail Area Manager

Account Manager

• Identify, source, and approach potential independent store partners, franchisees, and investors across Iberia.
• Qualify partners based on commercial fit, brand alignment, and long-term potential.
• Support the development and evolution of Emma’s partner-led store model, including commercial frameworks, operational principles, and brand standards.
• Prepare and support commercial negotiations with partners, covering revenue models, margins, investment setups, and long-term collaboration terms.
• Build and assess business cases for new partner-led store openings.
• Act as the main point of contact between partners and Emma’s internal teams (Legal, Finance, Retail Ops, Marketing, CX, IT, HR).
• Support partners throughout the launch phase, from concept to opening, ensuring alignment with Emma’s brand and customer experience standards.
• Track store performance and collect insights to continuously improve the model.
• Help create scalable playbooks, templates, and processes to enable faster, repeatable expansion.

Store Expansion Manager – Partnerships

Full-stack Engineer

• Lead FEM-based product optimization projects for mattresses, bed frames, and accessories.
• Develop and implement simulation strategies across the full product lifecycle – from concept to production.
• Introduce new technologies and methodologies, such as non-linear material modeling, multiphysics simulations, or AI-assisted optimization.
• Create detailed test plans for FEM analysis, data acquisition, model calibration, and correlation studies.
• Perform hands-on technical tests in our in-house lab, including mechanical testing, material analysis, and prototype validation.
• Tear down products to their core to analyze design, material properties, and structural integrity.
• Collaborate closely with suppliers during the development phase, ensuring clear technical communication, alignment on specifications, and effective issue resolution.
• Act as a subject matter expert in material properties, 3D CAD design, and FEM pre-/post-processing.
• Mentor junior engineers and foster a culture of technical excellence and innovation.
• Ensure timely delivery of high-quality results in line with project goals and customer expectations.

Senior Product Engineer

Product Designer

• You will drive UX Product Design alongside Product Managers, UX Research, CRO, and developers for our Online Store product teams, raising the bar for outcomes, craft, and ways of working across markets.
• You will actively shape the online store product roadmap, using customer insight, experimentation, and business context to influence priorities and define where design can have the biggest impact.
• You will identify opportunities and define experiments that influence quarterly priorities by working hands-on with UX Research, CRO, Product, Analytics, and Engineering to turn hypotheses into usability tests, A/B tests, and measurable improvements.
• You will connect strategy to execution by framing customer and business problems, shaping discovery outcomes, and translating them into clear design directions, flows, and experiments across the ecommerce funnel (discovery, PDPs, cart, checkout, and post-purchase).
• You will own the quality of key journeys in our ecommerce funnel, focusing on business outcomes (conversion, revenue, profitability) and customer outcomes (satisfaction, trust, effort), and using data to iterate and improve.
• You will lead cross-functional collaboration with Product, CRO, Engineering, Analytics, and Marketing – setting healthy boundaries, challenging requirements, and pushing for meaningful discovery and design work.
• You will actively coach other designers and teammates through critiques, pairing, and structured feedback sessions, helping them sharpen their product thinking, experimentation skills, and design craft.
• You will establish and run design rituals (e.g. critique, hypothesis and backlog workshops, usability reviews, experiment kick-offs and post-mortems) that improve clarity, speed, and alignment within and across product teams.
• You will help set and evolve standards for how product and design work together. From discovery and decision-making to documentation and communication, scaling great design practice beyond your own work.
• You will contribute to the evolution of our design system to ensure consistency, scalability, and high visual quality across the online store, using it as a lever to move faster while maintaining a high bar.

Senior UX Product Designer

Supply Chain

• - Align market demand and retailer commitments with Emma’s overarching supply chain strategy.
• - Calculate supply needs and maintain optimal inventory levels across European regions to ensure product availability for key wholesale partners.
• - Design, refine, and implement efficient supply planning processes that integrate multiple data sources and best-in-class planning logics.
• - Plan mid and long-term supply requirements and translate forecasts into actionable planning actions.
• - Collaborate cross-functionally with procurement, logistics, demand planning, production, and country teams to solve supply bottlenecks and deliver seamless execution.
• - Shape and support the development of Emma’s S&OP framework for offline supply operations.
• - Communicate forecasts, constraints, and planning insights with internal and external stakeholders to support transparency and performance.

Senior Supply Chain Manager – B2B

• **Unify and scale** Emma's marketing, specifically affiliate programs across Europe, turning them into a powerhouse of growth and revenue.
• **Drive innovation **within performance-driven commission structures, strategic partnerships, and content strategies to maintain a competitive edge in affiliate marketing.
• **Maximize marketing spend impact** by driving measurable ROI by expanding Emma's presence with the focus on loyalty and perks platforms, ensuring over 80% audience relevance.
• Take ownership of **increasing Emma's visibility and performance** on key review platforms (e.g., Trustpilot, marketplaces), creator content platforms (e.g., YouTube, TikTok, Reddit), and relevant forums.
• Explore new opportunities in next-gen discoverability on **emerging AI-driven platforms** to position Emma as a leader in performance marketing within innovative digital channels.

Head of Performance Marketing

• Lead the Sales and Operations Planning (S&OP) process to align demand forecasts with supply planning and business goals.
• Develop robust, accurate demand forecasts that drive inventory, production, and distribution decisions for B2B wholesale partners.
• Analyze historical sales data, demand patterns, and market dynamics to build predictive forecasting models that support strategic decision-making.
• Collaborate closely with wholesale teams to account for promotions, merchandising plans, product launches, and customer demand signals.
• Track key performance indicators (KPIs) to identify trends, risks, and opportunities, and recommend improvements to the planning process.
• Communicate forecast insights and assumptions to cross-functional stakeholders to ensure visibility and alignment on demand plans.

Senior Demand Planner – B2B

Ecommerce

• Lead and grow one of the categories, owning the full business performance.
• Define and execute product portfolio strategy, coordinating launches, phase-outs, and lifecycle optimizations.
• Monitor sales and margin performance, identify growth levers, and propose data-backed action plans.
• Act as the strategic interface between local marketing, global product development, customer service, and supply chain teams to ensure a seamless end-to-end execution.
• Leverage customer feedback and market insights to continuously improve the category offer and experience.
• Ensure new launches and campaigns are well-positioned and successfully executed in collaboration with our brand and performance marketing teams.
• Continuously track trends, competitor movements, and consumer behaviors to feed into your strategy and keep us ahead of the curve.

E-commerce Category Manager

Procurement

• Own and scale the Accessories category in the Brazil E-commerce market, driving sales, margins, and overall business performance.
• Develop and execute the category and product portfolio strategy, including launches, assortment planning, phase-outs, and lifecycle management.
• Track and analyze sales performance, conversion metrics, pricing, margins, and customer behavior, recommending data-driven growth actions.
• Partner closely with performance marketing, brand marketing, product development, supply chain, and customer service to ensure best-in-class execution.
• Use customer insights, market research, and competitive analysis to continuously improve category positioning and customer experience.
• Lead successful product launches and promotional campaigns across digital channels.
• Identify trends in E-commerce, marketplace dynamics, customer experience, and digital merchandising to fuel strategic decisions.

Senior Category Manager

• Own and steer the full P&L of the Marketplaces channel.
• Define annual, quarterly, and monthly commercial strategies for each platform (Amazon, Meli, Magalu, Shopee).
• Set growth targets and lead initiatives to maximize sales, margin, and operational performance.
• Own the pricing architecture and perform day-to-day price updates for all marketplaces.
• Build promotional calendars and decide campaign participation across platforms.
• Serve as the main point of contact for all marketplace partners.
• Lead JBP meetings, quarterly business reviews, negotiations, deal submissions, and visibility investment decisions.
• Oversee the full catalog: listings, variations, and lead content improvements.
• Align with the Marketplaces Marketing Team (search, display, ads) on budget allocation, visibility opportunities, campaign plans, and deal submissions.
• Collaborate with Operations to ensure stock accuracy and support demand forecasting.
• Manage and develop 1–2 interns supporting listings, customer interactions, reporting, and daily operations.