Emma – The Sleep Company

Account Manager

• You will work hand in hand with a Key Account Manager to develop the business and relationships with our biggest German retailers.
• You will negotiate with clients, present our product portfolio, steer performance, bring and develop best practices.
• You will be the coordinator for sales administration, work with marketing, operations and customer support teams.
• You will participate in building the knowledge base to structure the team and foster fast and sustainable growth.
• You will be key for the team to provide clear reporting and deliverables, ensuring better decision-making and a more efficient relationships with our partners.

Key Account Management Intern, German Speaker

Ecommerce

• End-to-end ownership of the Accessories category in the Brazil E-commerce market, with full accountability for revenue, margins, and performance.
• Define and execute the category and product portfolio strategy, including launches, assortment planning, lifecycle management, and phase-outs.
• Identify and unlock growth levers by analyzing sales, conversion, pricing, margins, customer behavior, and funnel performance.
• Lead product launches, promotions, and commercial campaigns, working closely with marketing and product teams to ensure strong market impact.
• Partner cross-functionally with performance marketing, brand, product development, supply chain, and customer service to deliver best-in-class execution.
• Use customer insights, market research, and competitive intelligence to continuously improve category positioning and the online customer experience.
• Stay ahead of E-commerce, marketplace, and digital merchandising trends, translating them into concrete actions and strategic recommendations.

Senior Category Growth Manager – D2C eCommerce

Product Manager

• Lead, grow, and develop a team of approximately 15 people - fantastic product developers, engineers, project managers and designers to develop the best sleep products in the industry.
• Directly report to the Co-founder and Chief Product Officer Manuel Müller and together have a strategic view on product development process to maximize efficiency, minimize costs and improve the value of Emma products.
• Manage the collaboration with international suppliers by developing the best products with the highest quality in the shortest time frames.
• Work on launching of new products throughout different markets and countries.
• Generate insights by developing a close and deep understanding of the industry, production lines, materials, and suppliers.
• Think outside of the box, finding ideas to elevate the product portfolio of Emma and improve people’s sleep.

Director of Product Development – Physical Products

Marketing

• Own and enforce the franchise store launch marketing playbook across markets
• Define channel mix, budget phasing, early success signals, and week-2 / week-4 performance benchmarks
• Coordinate with regional marketing, media, and data teams to deliver launches on time and to standard
• Identify underperforming launches early and drive corrective action
• Operationalize always-on marketing across search, social, local media, and offline channels (OOH, leaflets, radio where relevant)
• Define what “good” looks like: footfall, bookings, conversion signals, and cost benchmarks
• Ensure franchise stores are fully integrated into national and regional campaigns, store locator, and booking journeys
• Partner with central data teams to ensure correct tracking, attribution, and reporting at store level
• Monitor performance dashboards and use data to prioritise action — not just reporting
• Enforce marketing governance: playbook adoption, asset usage, campaign standards, and reporting discipline
• Push back when execution or requests break performance logic or brand standards
• Act as the clear marketing interface for franchise partners and area managers
• Build scalable self-service toolkits (assets, templates, guidance) to reduce manual support
• Educate partners on what drives performance in Emma’s omnichannel model — and what doesn’t
• Balance local context with central consistency; performance always wins
• Feed franchise learnings back into global offline playbooks: what scales, what fails, what needs adapting
• Identify gaps in tools, data, or processes and push for structural fixes
• Help shape how the franchise model evolves as Emma moves from expansion to optimization

Franchise Marketing Manager

Accounts Receivable

• Lead and oversee the AR B2B Accounting to ensure timely and accurate reporting.
• Mentor and lead a team of accountants, promoting a culture of continuous learning and improvement.
• Work closely with other finance teams to ensure accuracy and completeness of financial data.
• Drive and manage cash collection activities, working closely with our business teams to ensure timely customer payments and resolve payment-related issues.
• Coordinate audit schedules, liaise with external auditors, and assist with tax and regulatory compliance.
• Prepare and maintain reports and dashboards to support decision-making activities of stakeholders.
• You will regularly manage our Retail partners from a financial perspective as well as get insights into the operative business.
• Develop, implement, and enhance internal controls and accounting policies.
• Drive data-driven decision-making through ad-hoc financial analyses and projects (in cooperation with our Controlling team).
• Be a proactive member of our entrepreneurial culture by sharing your financial leadership and problem-solving skills.
• You will constantly improve the existing processes related to B2B Accounting, especially when it comes to automation of the ERP transactions, innovative Business models and financial processes.

Team Lead, Accounts Receivable

Project Manager

• You will own and drive one of Emma’s most strategic initiatives as an individual contributor, the launch of our first franchise store in H1 2026.
• You will manage a highly cross-functional project touching almost every part of the business, from Tech and Finance to Legal, Tax, Operations, and Marketing.
• You will own the end-to-end execution of the franchise store launch, from initial scoping to go-live.
• You will build and maintain the master project plan, including timelines, milestones, and dependencies.
• You will coordinate and lead multiple workstreams without formal authority, relying on influence and clarity.
• You will translate high-level goals into concrete tasks, deliverables, and next steps.
• You will act as the single point of coordination across all involved teams.
• You will identify risks, blockers, and trade-offs early and actively drive resolution.
• You will prepare decision documents, status updates, and progress reports for leadership.
• You will track progress, KPIs, and budget-related inputs.
• You will ensure all processes, documentation, and learnings are captured to enable future franchise launches.
• You will be hands-on in solving problems, not just escalating them.

Franchise Project Manager

Influencer Marketing

• Define and own the Influencer Marketing strategy for the DACH region, aligned with global objectives.
• Translate global frameworks into strong local execution that fits the DACH market.
• Identify new creator formats, platforms, and partnerships relevant to DACH.
• Lead, coach, and develop a high-performing Influencer Marketing team.
• Set clear goals, roles, and processes to ensure focus and accountability.
• Foster a culture of ownership, data-driven thinking, and creative excellence.
• Act as the main point of contact for Influencer Marketing topics in DACH.
• Oversee end-to-end influencer campaigns from planning to execution and reporting.
• Build and maintain long-term relationships with top key creators, talents, and partners.
• Ensure high creative standards while balancing performance requirements.
• Own budgets, forecasts, and ROI for Influencer Marketing in DACH.
• Monitor performance using KPIs such as ROI, CPA, reach, engagement, and brand lift.
• Work closely with analytics and performance teams on attribution and measurement.
• Continuously optimize campaigns based on insights and learnings.
• Partner with DACH Ecomm team.
• Collaborate with Brand, Creative, Legal, and Finance teams.

Influencer Marketing Lead

Performance Marketing

• You will help us shape Emma's marketing strategy globally in order to establish Emma as the leading sleep brand.
• You will be responsible for managing internal and external stakeholders.
• You will assist the Performance Marketing team on global data analysis and ideate best practices.
• You will help the team build a data-driven performance marketing playbook to scale your channel(s) globally.
• You will coordinate with country experts on the implementation of Performance Marketing recommendations.
• You will initiate AB tests in different countries to maximize revenue and generate learnings.

Performance Marketing Intern

Accounting Manager

• Manage and oversee outsourced accounting services and service providers.
• Ensure compliance with EU regulations and internal governance standards.
• Lead onboarding projects for new BPO/Outsourcing partners whilst executing Third-Party Risk Assessments for all new partner integrations and existing partners reassessments.
• Conduct regular service review meetings, monthly/quarterly business reviews, and other strategic meetings to assess performance, align on objectives, and monitor contractual and regulatory obligations.
• Define, implement, and monitor KPIs and SLAs.
• Track BPO/Outsourcing partners' performance, owning data analytics for quality, cost, and efficiency metrics.
• Drive continuous improvement initiatives to improve quality and optimize costs, together with detecting outsourcing opportunities within Emma’s Finance department.
• Act as the main point of contact between Emma and external accounting providers.

Senior Accounting Outsourcing Manager

Security Engineer

• You will support the planning and execution of IT security awareness and training campaigns across the company.
• You will assist in investigating and documenting security threats such as phishing attempts, policy violations, or access issues.
• You will collect, organize, and maintain evidence related to security incidents, training completion, and governance controls.
• You will follow up with project stakeholders on security, risk, and governance-related action items.
• You will support the maintenance and improvement of IT governance documentation, policies, and procedures.
• You will track and report on training progress, incident trends, and open governance actions.
• You will assist in compliance-related activities, audits, and risk assessments under supervision.

Cybersecurity Intern

Backend Engineer

• Architect, design, and implement Emma’s backend platform, supporting our growth from E-commerce into SleepTech and global fulfillment & logistics.
• Design, build, and scale backend services using Go and/or TypeScript, depending on team needs and your strengths.
• Develop and maintain robust, secure, and high-performance REST APIs that integrate with internal systems and third-party providers.
• Work in a services-oriented, API-first architecture, including event-driven systems using AWS services such as SNS, SQS, Kafka, or RabbitMQ.
• Build cloud-native solutions running on AWS, with full ownership from development and testing to deployment and monitoring (full DevOps).
• Fully own your team’s tech stack: develop, maintain, operate, and continuously improve it.
• Ensure high code quality through automated testing, code reviews, and CI/CD pipelines.
• Be part of an agile, empowered team: collaborate closely, share knowledge, and contribute to the growth of fellow engineers.
• Contribute to improving our CI/CD, DevOps, and SRE practices.
• Take part in recruitment processes to help grow our high-performing tech team.

Senior Backend Software Engineer – Go/TypeScript

Manager

• Support new store launches on the ground, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness.
• Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early.
• Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams.
• Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience.
• Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements.
• Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory.

Retail Area Manager

• Identify, source, and approach potential independent store partners, franchisees, and investors across Iberia.
• Qualify partners based on commercial fit, brand alignment, and long-term potential.
• Support the development and evolution of Emma’s partner-led store model, including commercial frameworks, operational principles, and brand standards.
• Prepare and support commercial negotiations with partners, covering revenue models, margins, investment setups, and long-term collaboration terms.
• Build and assess business cases for new partner-led store openings.
• Act as the main point of contact between partners and Emma’s internal teams (Legal, Finance, Retail Ops, Marketing, CX, IT, HR).
• Support partners throughout the launch phase, from concept to opening, ensuring alignment with Emma’s brand and customer experience standards.
• Track store performance and collect insights to continuously improve the model.
• Help create scalable playbooks, templates, and processes to enable faster, repeatable expansion.

Store Expansion Manager – Partnerships

Full-stack Engineer

• Lead FEM-based product optimization projects for mattresses, bed frames, and accessories.
• Develop and implement simulation strategies across the full product lifecycle – from concept to production.
• Introduce new technologies and methodologies, such as non-linear material modeling, multiphysics simulations, or AI-assisted optimization.
• Create detailed test plans for FEM analysis, data acquisition, model calibration, and correlation studies.
• Perform hands-on technical tests in our in-house lab, including mechanical testing, material analysis, and prototype validation.
• Tear down products to their core to analyze design, material properties, and structural integrity.
• Collaborate closely with suppliers during the development phase, ensuring clear technical communication, alignment on specifications, and effective issue resolution.
• Act as a subject matter expert in material properties, 3D CAD design, and FEM pre-/post-processing.
• Mentor junior engineers and foster a culture of technical excellence and innovation.
• Ensure timely delivery of high-quality results in line with project goals and customer expectations.

Senior Product Engineer

Product Designer

• You will drive UX Product Design alongside Product Managers, UX Research, CRO, and developers for our Online Store product teams, raising the bar for outcomes, craft, and ways of working across markets.
• You will actively shape the online store product roadmap, using customer insight, experimentation, and business context to influence priorities and define where design can have the biggest impact.
• You will identify opportunities and define experiments that influence quarterly priorities by working hands-on with UX Research, CRO, Product, Analytics, and Engineering to turn hypotheses into usability tests, A/B tests, and measurable improvements.
• You will connect strategy to execution by framing customer and business problems, shaping discovery outcomes, and translating them into clear design directions, flows, and experiments across the ecommerce funnel (discovery, PDPs, cart, checkout, and post-purchase).
• You will own the quality of key journeys in our ecommerce funnel, focusing on business outcomes (conversion, revenue, profitability) and customer outcomes (satisfaction, trust, effort), and using data to iterate and improve.
• You will lead cross-functional collaboration with Product, CRO, Engineering, Analytics, and Marketing – setting healthy boundaries, challenging requirements, and pushing for meaningful discovery and design work.
• You will actively coach other designers and teammates through critiques, pairing, and structured feedback sessions, helping them sharpen their product thinking, experimentation skills, and design craft.
• You will establish and run design rituals (e.g. critique, hypothesis and backlog workshops, usability reviews, experiment kick-offs and post-mortems) that improve clarity, speed, and alignment within and across product teams.
• You will help set and evolve standards for how product and design work together. From discovery and decision-making to documentation and communication, scaling great design practice beyond your own work.
• You will contribute to the evolution of our design system to ensure consistency, scalability, and high visual quality across the online store, using it as a lever to move faster while maintaining a high bar.