Country Operations Intern

Emma – The Sleep Company

Intern supporting Reverse Logistics operations for Australia and Philippines markets at Emma. Engaging in data analysis and cross-functional collaboration to improve supply chain workflows.

Posted 6/15/2026internshipManila • 🇵🇭 PhilippinesEntry LevelWebsite

About the role

Key responsibilities & impact

Support Reverse Logistics operations for the Australia and Philippines markets by facilitating carrier assignments — coordinate reverse logistics workflows across both markets, manage carrier allocation, track return shipment statuses, and resolve carrier-related escalations to ensure smooth and efficient operations.
Work with data to further improve reverse logistics processing — analyze return logistics data to identify bottlenecks and inefficiencies, monitor key metrics such as return processing time and carrier performance, and provide data-driven recommendations to optimize the reverse supply chain.
Assist in negotiations for new 3PLs — support the evaluation and onboarding of new third-party logistics providers by conducting market research, benchmarking service offerings and pricing, and coordinating communication between internal stakeholders and prospective 3PL partners.
Work with other stakeholders to reduce return rates — collaborate cross-functionally with Customer Service, Marketing, Product, and Fulfillment teams to identify root causes of high return rates in the AU and PH markets and contribute to implementing targeted initiatives to measurably reduce return volumes.

Requirements

What you’ll need

Currently an undergraduate student taking up Industrial Engineering or a similar engineering degree program.
Has 9 academic units or less in the current or upcoming term, allowing for meaningful time and bandwidth commitment to the role.
Available to commit for a minimum of 6 months and able to start on July 15, 2026.
Results-driven and accountable — takes full ownership of assigned tasks, sets ambitious goals, and efficiently works toward achieving targets with a high sense of responsibility.
Analytical and data-informed — able to interpret data, identify patterns, and translate findings into practical operational improvements.
Willing to handle administrative and manual tasks — comfortable rolling up their sleeves to support ground-level operational work as needed without hesitation.
Continuous improvement mindset — consistently looks for smarter, faster, and more efficient ways to get things done and is not satisfied with the status quo.
Independent and proactive — capable of taking initiative, working with minimal supervision, and making sound decisions without waiting to be directed.
Strong executional skills — highly organized, detail-oriented, and able to follow through on tasks efficiently and accurately from start to finish.
Entrepreneurial thinker — brings fresh ideas to the table, thinks pragmatically, and is not afraid to propose and test new approaches to operational challenges.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Emma – The Sleep Company Website LinkedIn All Job Openings 501 - 1000 employees Founded 2013 🧘 Wellness 🛍️ eCommerce 🥽 AR/VR Wellness
eCommerce
AR/VR Emma – The Sleep Company is a company dedicated to enhancing people's sleep with innovative technologies and developments. Originally founded to improve sleep quality, Emma now invests significantly in research and development to produce scientifically-based products, such as award-winning mattresses in the UK. Emma also explores novel approaches to sleep enhancement, such as music albums for better rest and AI-powered sleep solutions. With a focus on e-commerce and technology, Emma – The Sleep Company is expanding globally, opening retail stores, and engaging in social initiatives such as Christmas toy donations and mental health awareness. Emma offers diverse career opportunities, encourages personal and professional growth, and supports a dynamic, international community of employees. Country Operations Intern Job not on LinkedIn 🔥 3 hours ago 🏢🏡 Manila – Hybrid 👨‍🎓 Internship ⚪️ Entry-level ⚙️ Operations Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support Reverse Logistics operations for the Australia and Philippines markets by facilitating carrier assignments — coordinate reverse logistics workflows across both markets, manage carrier allocation, track return shipment statuses, and resolve carrier-related escalations to ensure smooth and efficient operations.
Work with data to further improve reverse logistics processing — analyze return logistics data to identify bottlenecks and inefficiencies, monitor key metrics such as return processing time and carrier performance, and provide data-driven recommendations to optimize the reverse supply chain.
Assist in negotiations for new 3PLs — support the evaluation and onboarding of new third-party logistics providers by conducting market research, benchmarking service offerings and pricing, and coordinating communication between internal stakeholders and prospective 3PL partners.
Work with other stakeholders to reduce return rates — collaborate cross-functionally with Customer Service, Marketing, Product, and Fulfillment teams to identify root causes of high return rates in the AU and PH markets and contribute to implementing targeted initiatives to measurably reduce return volumes. 🎯 Requirements
Currently an undergraduate student taking up Industrial Engineering or a similar engineering degree program.
Has 9 academic units or less in the current or upcoming term, allowing for meaningful time and bandwidth commitment to the role.
Available to commit for a minimum of 6 months and able to start on July 15, 2026.
Results-driven and accountable — takes full ownership of assigned tasks, sets ambitious goals, and efficiently works toward achieving targets with a high sense of responsibility.
Analytical and data-informed — able to interpret data, identify patterns, and translate findings into practical operational improvements.
Willing to handle administrative and manual tasks — comfortable rolling up their sleeves to support ground-level operational work as needed without hesitation.
Continuous improvement mindset — consistently looks for smarter, faster, and more efficient ways to get things done and is not satisfied with the status quo.
Independent and proactive — capable of taking initiative, working with minimal supervision, and making sound decisions without waiting to be directed.
Strong executional skills — highly organized, detail-oriented, and able to follow through on tasks efficiently and accurately from start to finish.
Entrepreneurial thinker — brings fresh ideas to the table, thinks pragmatically, and is not afraid to propose and test new approaches to operational challenges. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data analysisreverse logisticssupply chain optimizationmarket researchbenchmarkingcarrier performance monitoringreturn processinglogistics workflows3PL evaluationoperational improvements

Soft Skills

results-drivenanalyticaladministrative supportcontinuous improvement mindsetindependentproactivestrong executional skillsentrepreneurial thinkingcollaborationproblem-solving