EMIL Group

Account Manager

• Strategic development of existing customers in the insurance market
• Primary point of contact at management level
• Ensure customers get maximum value from the EMIL Insurance Suite
• Build and maintain long-term relationships with decision-makers at C-level and departmental levels
• Strategically grow accounts with a focus on share of wallet
• Position EMIL as a technology partner for insurers’ digital transformation
• Regular executive meetings, business reviews and alignment of the joint roadmap
• Identify upselling and cross-selling opportunities within existing customers
• Close collaboration with Sales, Product and Customer Delivery
• Proactive planning and management of contract renewals
• Ensure high customer satisfaction and long-term partnerships
• Develop and implement appropriate measures for churn prevention
• Support customers during implementation and operation of the EMIL platform
• Coordinate between customer, Delivery, Support and Product Management
• Escalation management for critical issues
• Develop reference customers, case studies and success stories
• Support Marketing and Sales at events, with references and industry positioning
• Systematic feedback of customer input to Product Management and Go-to-Market

IT Support

• You are responsible for the overall technical architecture across the entire customer lifecycle — from the presales phase to a successful go-live.
• You act as the central interface between our insurance clients and the EMIL Insurance Suite: you collaborate with customers to develop viable end-to-end (E2E) architectures.
• You present architectural concepts and technical roadmaps convincingly to C-level executives (CTO, CIO, CDO).
• You drive the technical transformation within the customer-delivery organization: standardizing architecture practices, introducing modern cloud and SaaS patterns, and enabling delivery teams.
• You serve as a mentor and technical anchor for Solution Architects and Customer Delivery Managers throughout the project lifecycle.
• You document architectural decisions, requirements, and technical concepts, ensuring sustainable knowledge embedding within the customer-delivery organization.
• You are responsible for technical communication with all stakeholders — both internal and external — and keep all parties consistently informed.

Senior Enterprise Architect – Insurance Software

Insurance

• You provide potential customers with proofs of concept and act as the primary point of contact both before the product purchase and during implementation
• You deploy our SaaS solution quickly and successfully at customer sites, instruct them on usage and operation of the product, and ensure a smooth software go-live
• After go-live, you support troubleshooting and answer questions, laying the foundation for the customer's long-term success
• You take responsibility for project management and communication with all stakeholders, both internal and external; you meet regularly with the team and keep everyone informed
• When required, you document requirements, customizations and project progress

Customer Delivery Manager, Insurance Software

Pre-sales Engineer

• Actively support the entire sales process from needs analysis through the proposal phase to final demos and workshops
• Translate complex requirements between business and technology
• Analyze customer needs across business and IT
• Develop customer-specific solution concepts based on the EMIL Insurance Suite
• Prepare technical architecture proposals involving APIs, modules and peripheral systems
• Design, prepare and deliver demos (live environment & use-case focused)
• Conduct technical workshops (remote and on-site) for business and IT decision-makers
• Support RFI/RFP processes with technical specifications
• Produce feasibility analyses, architecture sketches and implementation recommendations
• Coordinate closely with project teams, Customer Success and partners
• Create technical pitch decks, functional and technical implementation concepts, architecture slides, scope attachments, etc.
• Support onboarding activities

Technical Presales Consultant – Insurance Software

Product Manager

• You develop a clear vision, translate company objectives into tangible product goals, and maintain a prioritized roadmap
• You write clear user stories, keep the backlog well-organized, and ensure alignment with sprint and quarterly objectives
• You conduct structured discovery, validate ideas and solutions, and derive decisions from the findings
• You work closely with Engineering and QA to ensure features are delivered on time and with high quality — including test cases and release notes
• You define success criteria, track usage and performance, and optimize based on measurable results
• You communicate priorities, trade-offs, and progress clearly and transparently to Business, Operations, and Leadership
• You incorporate the voice of the user into all decisions
• You ensure tight collaboration between Developers, QA, Design, and Business stakeholders so everyone understands the focus and who is responsible for what
• You shape our platform and process topics — from custom workflows and task management to notifications and permissions — ensuring these are tailored to the needs of insurers and MGAs

Senior Product Manager

Frontend Engineer

• Design and implement complex administrative interfaces for configuring and operating insurance products.
• Build schema-driven and highly interactive UIs that allow experts to define product structures, pricing rules, and workflows.
• Own and evolve our frontend architecture, ensuring scalability, maintainability, and performance across a growing platform.
• Collaborate closely with backend teams building microservice-based APIs (gRPC / REST) powering product configuration and policy operations.
• Contribute to the design of AI-assisted workflows, where domain experts interact with AI tools to configure and operate insurance products faster.
• Establish and maintain frontend engineering standards, including performance optimization, accessibility (A11y), and robust state management.
• Work with Product and UX to transform complex insurance concepts into clear, efficient user experiences.

Senior Frontend Software Engineer, f/m/d/x

• Take functional and strategic responsibility for one of the most business-critical areas of our platform: claims processes (Claims).
• Develop a sustainable product strategy for the Claims area and own large product initiatives end-to-end.
• Prioritize strategic topics across multiple quarters and apply product-management methods in a targeted, data-driven way.
• Independently conduct complex discovery processes, including user research with claims experts, business stakeholders and operational teams.
• Work closely with Engineering on architecture, system design, interfaces, data models and workflows.

Principal Product Manager, Claims

Full-stack Engineer

• Design and build core platform services for a cloud-native insurance system
• Architect scalable, reliable microservices running on AWS container infrastructure
• Design APIs, metadata models, and workflows that support complex insurance products
• Help shape systems that are structured and versioned, enabling safe automation and future AI-assisted workflows
• Use modern AI-assisted development tools to accelerate design, coding, and testing
• Collaborate with Product, Customer Delivery, and Solution Architects to turn complex business requirements into robust platform capabilities
• Review code and mentor other engineers, contributing to a culture of strong engineering fundamentals and continuous learning
• Continuously improve our platform architecture, infrastructure, and developer productivity

Senior Software Engineer – f/m/d/x

SDET

• Design and build automated testing frameworks for distributed microservice systems
• Develop and maintain integration, end-to-end, and regression testing pipelines
• Ensure complex workflows such as pricing calculations, product configuration, and document generation behave correctly under a wide range of scenarios
• Collaborate with engineers to make services testable, observable, and resilient
• Build tools that help engineers validate system behavior early in development
• Improve CI/CD pipelines to ensure fast and reliable feedback loops
• Investigate production issues and help strengthen system reliability
• Use AI-assisted development tools to improve test generation, debugging, and development workflows
• Promote engineering practices where quality and automation are shared responsibilities

Senior Software Engineer in Test – f/m/d/x

Engineer

• Translate high-level initiatives and requirements from Product Management into detailed, actionable technical requirements and crystal-clear acceptance criteria.
• Improve and structure the product backlog in close coordination with the PM.
• Support Behaviour-Driven Development (BDD) by deriving high-quality scenarios (e.g., in Gherkin syntax) directly from the requirements.
• Own the "glossary" and domain terminology, structuring the internal knowledge base (Confluence).
• Gather inputs from PMs, Designers, Devs & QA, converting them into clarified business logic.
• Provide Developers and QA with specified logic and edge cases, returning prepared requirements to the PM for review.