Elliptic

IT Support

• Act as a player–coach by handling day-to-day support queries while fully managing the team, ensuring the department is meeting SLAs and properly processing escalations.
• Triage and prioritize inbound tickets, ensuring efficient workflow and consistent processes across the support queue.
• Optimize and streamline Customer Support workflows, identifying gaps, presenting solutions and implementing scalable improvements.
• Lead and support cross-functional projects that enhance automation, tooling, and at-scale support operations.
• Research, plan, and roll out automation and AI capabilities that reduce manual work and improve customer experience.
• Monitor and refine automated onboarding journeys to accelerate customer time-to-value and reduce friction.
• Troubleshoot technical issues, maintain accounts, support training requests, and assist with complex cases as needed.
• Understand customer challenges in digital asset risk and compliance and align Elliptic solutions to their needs.
• Build a working understanding of APIs and product capabilities to resolve deeper technical queries.
• Join customer calls to diagnose blockers and support smooth adoption of the platform.
• Own reporting and metrics for the Support function, delivering insights that drive capacity planning and product decisions.
• Provide structured customer-level insights for business reviews and collaborate closely with Product and Engineering.
• Support Sales and Customer Success Managers with technical trials, demos, and training when needed.
• Work closely with leadership on ensuring we’re providing best-in-class customer support globally, in full alignment with our SLAs.

Technical Customer Support Manager

Financial Planning and Analysis

• - **Planning and forecasting**
• - Support and enhance rolling forecasts and scenario planning across base, upside and downside cases.
• - Collaborate on annual and mid‑year planning, helping align GTM capacity, product roadmap and hiring plans with targets.
• - Work with the team to translate company strategy into financial plans, targets, and metrics.
• - Develop scenario analyses and sensitivities for key strategic choices.
• - **Revenue and GTM analytics**
• - Partner with RevOps and the FP&A team to enhance bookings and ARR forecasting, pipeline‑to‑revenue conversion, pricing and discounting guardrails.
• - Expand cohort analysis capabilities for retention and expansion, including NRR, GDR and churn drivers.
• - Support commission plan modelling and performance analytics.
• - **Performance management**
• - Contribute to monthly KPI packs and board materials - ensuring alignment on definition & measurement across functions.
• - Help track Growth Efficiency Index, Burn Multiple, CAC payback and unit economics, and develop supporting narrative for investors.
• - Work with functional leaders to establish variance analysis and corrective action routines.
• - **Business partnering and leadership**
• - Support the CFO and Execs as a thought partner, contributing to narrative for investors and board.
• - Collaborate with and mentor the FP&A function, helping enhance tooling, processes and data quality.
• - Work alongside the team to optimize cross‑functional data flow between CRM, billing, data warehouse and ERP.
• - **Fundraising and investor support**
• - Build and refine fundraising materials: financial model, metrics, and narrative.
• - Support investor outreach with data-backed talking points and analyses.
• - Assist in preparing and running the financial workstream for due diligence, including Q&A.
• - **Reporting insight and alignment**
• - Support on cross functional reporting alignment, sourcing from one version of the truth.
• - Partner with Ops to ensure source data accuracy.
• - Support identification of key KPIs and analysis for dashboards.
• - Contribute to creating live dashboards for real time strategic decision making.

Financial Planning & Analysis Director

Full-stack Engineer

• Design and develop APIs that standardise access to complex internal datasets (ideally using NestJS, TypeScript, and Kong)
• Bring thoughtful design practices to API development including versioning, authentication, and security
• Work on the frontend stack (React/Redux, TypeScript) to surface and display data in clear, user-friendly and intuitive ways
• Work closely with data engineers to discuss backend data requirements and optimise queries to keep costs down
• Contribute to data visualisation strategy through intuitive dashboards and tools for exploring complex datasets
• Take full ownership of your code from development through production, help enhance our processes, and foster a collaborative, problem-solving engineering culture
• Collaborate with other application engineers across chapters and teams

Senior Software Engineer

Operations

• Execute the operational backbone of our revenue engine from initial qualified leads through renewals and expansion. You'll work with HubSpot CRM daily, ensuring data quality, process compliance, and seamless handoffs across the customer lifecycle.
• Work as part of a team maintaining data hygiene and enforce CRM compliance across the full customer lifecycle.
• Support AEs in ensuring deal accuracy, stage progression, and timely updates;
• Coordinate with CSMs ensuring onboarding milestones, renewals, and expansion opportunities are executed in a timely manner;
• Monitor lifecycle handoffs (Marketing→Sales, Sales→CS) to ensure seamless transitions and complete data transfer. Partnering with Head of CRM, Head of Revenue Operations and Director of CS you will:
• Support them to drive execution and triage any breakdowns in process across all lifecycle stages;
• Help Marketing/Sales/CS leaders navigate the CRM data on day-to-day queries;
• Execute workflows and processes designed by strategic operations leaders.
• Work with Business Analysts to improve understanding of the customer lifecycle
• Enable insight gathering by ensuring the GTM data foundations are sound across all lifecycle stages and fix any issues identified;
• Monitor conversion metrics and time metrics data quality;
• Develop and document standard operating procedures (SOPs) to ensure consistency and scalability.
• On-going user provisioning and permissions management;
• Resolve ad hoc questions from the Revenue team and user management;
• Provide L1 support and escalate complex issues to the Head of CRM.

Operations Associate

Account Executive

• **The impact you will have:**
• You will join our global Commercial team, and champion uncovering and developing new customer relationships across the EMEA and Americas regions. As an **Inside Sales Executive **you will become an expert in Elliptic’s value proposition, helping our prospective customers navigate and enter the cryptocurrency market with your knowledge and understanding of our product and compliance and regulatory environments.
• **
• You will manage the full sales cycle including prospecting, qualifying leads, negotiating terms, developing custom proposals and closing business to ultimately deliver profitable revenue growth and exceed your targets.
• **
• This is an exciting opportunity for an experienced individual looking for a role where you can make an impact not just on the company you work for but also on the market you work in. Fascinating and challenging work is the norm - working at Elliptic is never boring!

Inside Sales Representative

• Write beautiful functional code and tests
• Think about how to solve hard problems and weigh up the pros and cons of different approaches against a variety of non-functional requirements
• Build infrastructure and take advantage of cutting-edge cloud technology and AI to spend less time writing mundane code and more time thinking about our customers problems
• Be willing to discuss problems and solutions openly with engineers and non-engineers alike
• Take responsibility for the code that you write and see it through from PR to production
• Contribute to a variety of projects across our platform such as forensics investigation products, entity exposure APIs, and blockchain visualisation tools

Software Engineer

Marketing

• Create and nurture a community that Elliptic customers and prospects want to be part of.
• Deliver the best ongoing customer experience to improve customer retention and grow.
• Provide marketing programs such as email campaigns, webinars, and exclusive executive briefings.
• Facilitate a platform where customers can share experiences and recommend Elliptic to peers.
• Create customer advocates through developing reference and referral programs to grow the customer base.
• Help identify customers who are champions of Elliptic and advocate to help build the brand through various marketing moments.

Global Customer Marketing Manager

• Run the full enterprise sales cycle, from pipeline generation to deal closure, across a territory with massive potential and that has considerable inbound interest.
• Identify, engage, and convert strategic enterprise accounts (including pre-defined targets and new prospects).
• Develop and execute multi-threaded sales strategies to engage diverse stakeholders (compliance, legal, risk, procurement, tech, C-level).
• Handle 5-, 6- and 7-figure deal cycles with skill, creativity, and precision leveraging persuasion, influence, and insight-based selling techniques.
• Drive account expansion through timely up-sell and cross-sell opportunities, maximizing value delivered to our customers.
• Partner with global peers to collaborate on multi-region and strategic global accounts with long-term growth potential.
• Collaborate with internal sales engineers, product experts, customer success, and marketing, as well as partner channels, to expand your reach and velocity.
• Stay ahead of industry shifts and translate emerging challenges into opportunities for Elliptic’s solution suite.
• Be an ambassador of the Elliptic brand, living our values of curiosity, trust, and action in every interaction.

Crypto

• Conduct in-depth research to uncover and analyze emerging typologies in crypto-enabled crime, including ransomware operations, darknet market activity, fraud schemes, and the use of mixers and privacy-enhancing technologies.
• Apply SME knowledge, where applicable, to surface insights into how transnational criminal organizations — including those engaged in narcotics trafficking — are exploiting cryptoassets to launder proceeds, obfuscate financial flows, and operate illicit marketplaces.
• Build a comprehensive picture of global crypto crime trends and ensure Elliptic’s intelligence continues to reflect the full range of criminal actors using crypto — with attention to regional and behavioral variations.
• Collaborate with our global intelligence team to identify and integrate new entities, wallet clusters, and illicit behaviors into Elliptic’s dataset, ensuring it remains the most robust and actionable in the space.
• Contribute expert analysis to blogs, whitepapers, and thought leadership reports that shape the public and private sector's understanding of blockchain transparency, compliance, and anti-money laundering.
• Represent Elliptic’s intelligence capabilities at industry conferences, training, and client forums, demonstrating the value of actionable insights to compliance teams, regulators, and law enforcement.
• Cultivate collaborative relationships with public sector agencies, regulators, financial institutions, and investigative teams — including in jurisdictions where crypto is increasingly used to facilitate cross-border criminal operations.
• Leverage Elliptic’s blockchain analytics platform and investigative tooling to conduct forensic analysis of cryptoasset transactions and uncover links between illicit activity and real-world entities.
• Support law enforcement and governmental partners, where appropriate, in their efforts to identify and disrupt criminal networks operating in the digital asset ecosystem.

Crypto Threat Analyst

• Lead advanced crypto investigations tied to nation-state actors, sanctions evasion, and high-priority threat groups
• Deliver actionable intelligence reports, briefings, and strategic insights that directly support national security, financial crime enforcement, and crypto policy efforts
• Collaborate with internal product, data, and research teams to translate real-world investigations into scalable threat detection capabilities and platform innovation.
• Work closely with government agencies, the Crypto Industry, and strategic partners across the EMEA region
• Inform mitigation operations, in-depth research, and policy decisions through tracing complex, state-sponsored activity and uncovering the TTPs of nation-state and highly sophisticated threat actors

Senior Crypto Investigator

Compliance

• Serve as the primary subject matter expert on financial crime compliance and digital asset regulation across EMEA
• Provide strategic advisory services to internal teams and external clients on regulatory compliance and policy matters
• Develop and deliver authoritative content, including whitepapers, blog posts, regulatory updates, and industry/market analysis
• Build and maintain your professional profile through speaking engagements, social media presence, and industry networking
• Conduct client meetings, training sessions, and regulatory briefings in London and across EMEA
• Collaborate with product teams to provide expert guidance on compliance features and regulatory requirements
• Monitor regulatory developments across jurisdictions and provide strategic analysis for clients and internal teams
• Take ownership of key compliance initiatives and drive outcomes that support business objectives
• Support sales processes with regulatory and compliance expertise during client engagements
• Contribute to cross-functional projects that enhance our compliance capabilities and thought leadership

Director, EMEA Policy and Regulatory Affairs

• Join global sales team reporting to VP, APAC to win new customers targeting strategic APAC-based logos in Financial Institutions
• Manage the full sales cycle: source and qualify leads, prospect, conduct demos, develop proposals, negotiate terms and close business
• Identify and open doors to Enterprise prospective accounts across APAC
• Own, build and implement scalable sales strategies for acquiring new accounts
• Showcase product via tailored presentations and demos to show how Elliptic solves crypto crime challenges
• Manage commercial discussions and negotiate terms to close business
• Attend and travel to customer meetings and events as required
• Use tools like Salesloft, Lusha, LinkedIn, Hubspot for prospecting and forecasting
• Meet and exceed quotas
• Lead cross-functional teams to win Enterprise accounts
• Represent Elliptic at local & regional events and speaking engagements when applicable

• Elliptic is looking for an energetic, and ambitious finance professional to help with the day to day of the finance function for this high-growth SaaS business.
• Reporting to the financial controller, this person will work closely with all the finance team members and will be responsible for the accuracy and integrity of financial reporting, month-end close, audit readiness, and overall financial compliance.
• Oversee and manage all aspects of the monthly, quarterly, and annual close process to ensure timely, accurate financial reporting in accordance with UK GAAP.
• Support the external audit processes end to end i.e. from planning through to the signing of the Group Consolidated Financial statements & stand-alone entity Financial statements.
• Ensure all financial records are complete, accurate , and maintain in compliance with company policies and statutory requirements per UK GAAP and other relevant financial regulations.
• Supporting and working with local accounting, tax, valuation and corporate services providers in the UK, US, Singapore and Japan.
• Own the tax filings and related regulatory reporting for both direct and indirect taxes.
• Ensure timely and accurate month-end/ year-end close activities, including journal entries, accruals, prepayments, payroll, fixed assets and balance sheet reconciliations.
• Producing the monthly, quarterly and annual financial statements in accordance with UK GAAP.
• Prepare management reports, and board / investor presentations including variance analysis.
• Monitor revenue recognition in accordance with UK GAAP for SaaS-based subscriptions including journals prepared by the Revenue Accountant.
• Partnering with the Sales Operations team to review and agree monthly Commissions.
• Liaising with outsourced payroll providers and Elliptic’s People Operations team for monthly payroll
• Manage the accounts payable cycle, releasing supplier payments and troubleshooting any issues arising in Tipalti.
• Floating payroll, supplier payments and employee reimbursement tools.
• Approving invoices (one-off, new wins, renewals, and customer expansions).
• Management of the various finance inboxes & helping with queries across different teams.
• Work closely with the Revenue Accountant / Assistant Management. Accountant to ensure timely sales invoicing, collections and credit control.
• Perform monthly checks of ARR reports against the accounting system to ensure all contractually billable items have been invoiced.
• Work closely with FP&A team to ensure ARR reporting accuracy and completeness.
• Support finance transformation or scaling projects.
• Identify and implement opportunities for process automation and financial system improvements.
• Collaborate with cross-functional teams to provide financial insights that support business decision-making.
• Following and adhering to the financial control process and suggesting improvements to enhance the financial control environment.
• Maintain and update detailed process notes and standard operating procedures (SOPs) for key financial tasks, ensuring clarity, compliance with current policies, and alignment with team workflows.
• Manage and mentor the Assistant Management Accountant.
• Provide regular coaching, support professional development goals, and create clear accountability through goal setting, feedback, and performance evaluation.
• Delegate responsibilities and gradually expand the scope of your direct report’s contributions to match their growing skills and company needs.
• Foster a collaborative, high-performance culture within the finance function.

Finance Manager

Accountant

• Reporting to the Financial Controller; responsible for accurate recording, analysis, and reporting of revenue in accordance with UK GAAP and internal policies.
• Ensure accurate and timely revenue recognition in accordance with UK GAAP for SaaS-based subscriptions.
• Review and analyse customer contracts to determine appropriate revenue treatment.
• Prepare monthly revenue journals, reconciliations, and reporting schedules.
• Manage accounts receivable: invoicing, collections, credit control, raising/approving invoices, reconciling receipts, churn, sending customer statements and responding to billing queries.
• Navigate CRM (Hubspot) and contract management system (Juro); own credit control function and coordinate with Satago and customer teams.
• Perform weekly aged debtors analysis and fortnightly meetings with Director of Success on credit control and churn risk.
• Manage processes with debt collection agencies for churned customers and check ARR reports against accounting system monthly.
• Own the month-end close process for revenue-related accounts; prepare deferred revenue reconciliations, provision for doubtful debt, accruals, and reconciliations.
• Produce revenue variance analysis and commentary; maintain accurate financial records, journals, and balance sheet reconciliations.
• Assist with year-end close and support external audit requests and liaise with auditors.
• Simplify, streamline & automate operational processes; manage finance inbox and queries; daily monitoring of bank accounts and reconciling incomings in Xero.
• Support finance transformation or scaling projects; identify and implement process automation and financial system improvements.
• Collaborate with cross-functional teams to provide financial insights supporting business decision-making.
• Maintain and update detailed process notes and SOPs for key financial tasks.

Revenue Accountant

Data Scientist

• Your task is the ruthless pursuit of blockchain identity labels through powerful modelling.
• Your days are split between our proprietary dataset and on-chain developments, identifying the most effective models to build and building them.
• Your team’s success is measured by the scale and value of the intelligence you generate and how well you can liaise with clients and partners to capture requirements. This intelligence powers everything we sell and everything we say here at Elliptic.
• Stay abreast of technical developments on chain and in the ecosystem through continuous research.
• Use the knowledge you gain above to identify new tools and models to build. Prioritise based on efficiency, unit economics and value to our business.
• Work in a highly collaborative global team with engineers, blockchain analysts, data scientists, researchers. Your shared goal is creating intelligence, each contributing in different ways.
• Be deeply opinionated about where we’re spending our time (as the above team in particular, but also as a company), and how we can increase the value of our intelligence.
• Own your time and output based on the above. Is your time better spent today building a model or researching a new more powerful model?
• Participate in a collegiate group of blockchain experts, share your knowledge across our business and with our customers wherever it is effective.

Senior Data Scientist

People Operations

• Act as a trusted partner to senior managers and leaders, supporting them on all people-related matters to drive performance and business outcomes
• Collaborate closely with the Director of People to co-design and roll out People strategies across talent development, engagement, culture, and change
• Use data and insight to spot patterns, guide decision-making, and support managers with workforce planning, organisational design, and succession
• Take ownership of embedding company-wide initiatives (e.g. performance processes, compensation cycles, hybrid working models)
• Provide sound, pragmatic advice and coaching on employee relations matters
• Mentor and support the development of other People Partners
• Play a key role in advancing culture and ways of working, grounded in leadership behaviours and values
• Partner with managers to diagnose people needs and develop tailored solutions
• Support workforce and organisational planning, including team structures and succession planning
• Identify recruitment needs and partner with Talent Acquisition on role scoping, candidate selection, offers and onboarding
• Facilitate personal development and growth through feedback, development conversations, and learning pathways
• Lead or advise on performance and conduct issues ensuring fair process
• Help managers navigate reward and compensation philosophy during cycles or promotions
• Analyse and translate people data into insight
• Contribute to scaling culture and processes internationally, with attention to inclusion, wellbeing and psychological safety

Senior People Partner

Threat Intelligence Specialist

• Build Elliptic’s best-in-class dataset collected across the open and dark web to form ground-truth for crypto wallet risk
• Help define understanding of low-risk and high-risk crypto wallets used by hundreds of customers
• Be responsible for sourcing and collecting data that allows identification of crypto wallet owners
• Monitor and improve metrics, maintaining best-in-industry accuracy and coverage of data
• Manage outsourced resources, including contractors, to enable scalable data collection
• Collaborate with Research and Data Science teams to ensure complete coverage of actors’ wallets
• Improve collection system efficiency by working closely with Engineers
• Support sales and customer success by answering data-related questions

Technical Customer Support Manager

Financial Planning & Analysis Director

Senior Software Engineer

Operations Associate

Inside Sales Representative

Software Engineer

Global Customer Marketing Manager

Account Executive

Crypto Threat Analyst

Senior Crypto Investigator

Director, EMEA Policy and Regulatory Affairs

Account Executive

Finance Manager

Revenue Accountant

Senior Data Scientist

Senior People Partner

Cryptocurrency Intelligence Analyst