Element Fleet Management

Administration

• Asegurar la correcta ejecución y consistencia operativa en los procesos de alta de proveedores, gestión de contratos, rebates, datos maestros y atención de complaints y escalaciones.
• Contribuir a la continuidad del negocio y a la precisión financiera mediante una ejecución oportuna y de alta calidad.
• Coordinar en la resolución de incidencias con áreas internas y proveedores.
• Mantener información confiable y elaborar reportes operativos y financieros utilizando Excel y Power BI.
• Dar seguimiento a KPIs relacionados con altas de proveedores, calidad de datos, rebates, complaints y desempeño de procesos.
• Comunicar con proveedores para apoyar procesos de alta, documentación, resolución de incidencias y negociaciones bajo supervisión.
• Colaborar con áreas internas (Finanzas, Cuentas por Pagar, Mantenimiento, Customer Care) para asegurar una ejecución fluida.

Administrator, Strategic Alliance

Payroll

• Ejecutar el procesamiento end-to-end de nóminas ordinarias y extraordinarias, asegurando cálculos precisos y pagos correctos
• Validar incidencias, percepciones, deducciones, impuestos y contribuciones patronales
• Realizar el cálculo de finiquitos y liquidaciones
• Administrar los beneficios relacionados con la nómina, tales como: Vales de despensa, Restaurante/comedor, Vales de gasolina, Fondo de ahorro
• Garantizar el cumplimiento ante autoridades laborales, fiscales y de seguridad social
• Elaborar y ejecutar auditorías quincenales y mensuales de nómina
• Extraer, preparar y entregar las pólizas contables de las nóminas ordinarias y extraordinarias

Senior Payroll and Benefits Administrator

Project Manager

• Use a variety of skills to initiate, design, plan, execute, monitor, and complete projects.
• Work with the client and various internal departments, to identify, analyze and implement title management projects.
• Create project timeline and maintain those deadlines throughout the project lifecycle.
• Coordinate with manager, clients and team members to set expectations, objectives and convey information regarding deliverables.
• Monitor status of Projects to execute bulk request and while ensuring consistent delivery of value to the client by dividing the project in smaller units that can be managed.
• Assign prioritized work for the day ensuring completion of Projects and focusing on those approaching their due dates.
• Use established KPIs to assess Project success while creating continuous opportunities for improvement in the Team.
• Function as a SME for processors and internal stakeholders, such as FPS and Commercial
• Manage incoming project requests timely and accurately
• Identify and resolve errors prior to submission of a project.
• Create reports to update our clients on current project status
• Continue to develop SOPs for all the transaction types we handle
• Distribute daily service cloud cases we receive to ensure they are addressed within the SLAs.

Licensing Project Coordinator

Account Executive

• Impact the financial success of the business through the ability to secure new business within the Small Fleets Segment
• Drive revenue and set the course for growth of the business by managing an assigned set of clients and prospects
• Ensure that all future clients are strategically developed
• Generate new business & share of wallet opportunities with customers and prospects
• Identify needs and develop proposals with Elements value added services
• Coordinate end to end sales process for new customer onboarding (including risk underwriting process, customer visits, contract negotiation and implementation process)
• Accountable for the overall relationship management of assigned clients as the primary point of contact
• Meet clients to maintain and grow business relationships
• Oversee line renewals and legal changes
• Introduce new products & services with existing clients to enhance profitability
• Responsible for the development, planning and execution of a strategic account plan including coordinating with strategic consulting projects and business reviews
• Identify and articulate best practices within the industry
• Demonstrated analytical ability, critical reasoning and strategic thinking to generate customer loyalty

Sales Representative

Affiliate Manager

• Partner Solution es parte de un equipo multifuncional responsable de la resolución de cualquier requerimiento Operativo del Cliente
• Proponiendo mejoras en procesos alineados a Compliance y Políticas del cliente
• Asegurando un desempeño operativo sustentable y planes de acción cuando sea requerido
• Manejo del Producto Completo desde una perspectiva de Operaciones para resolver cualquier requerimiento de los clientes Estratégicos
• Creación, análisis y presentación de reportes Operativos con métricos de Desempeño de los clientes (periodicidad mensual)
• Resolución y Escalación en tiempo y forma
• Mantener una relación ejecutiva, constante y proactiva con los clientes asignados

Partner, FPS

Manager

• Support the Fleet Manager with operational activities, including vehicle ordering and disposition, compliance management, and reporting.
• Take direction from the Fleet Manager on strategic projects and contribute through research, coordination, and execution support.
• Assist in maintaining accurate inventory of vehicles, equipment, titles, and other client fleet assets.
• Prepare and deliver scheduled and ad hoc reporting related to fleet performance, compliance, and vehicle utilization.
• Act as liaison between Element internal teams and client contacts to facilitate timely resolution of operational needs and service requests.
• Coordinate with suppliers to ensure consistent delivery of services and support issue resolution.
• Identify and share recommendations for process enhancements and operational efficiencies with the Fleet Manager.
• Contribute to high client satisfaction by providing responsive, proactive, and reliable fleet operations support.
• Maintain CAFS® certification to demonstrate continued proficiency in fleet program operations.

Associate Fleet Manager

• Serve as the primary relationship manager for assigned fleet clients, ensuring superior service delivery and satisfaction
• Proactively conduct client business reviews to identify optimization opportunities across acquisition, maintenance, fuel, telematics, and remarketing programs
• Lead renewal discussions and pricing strategies that align with customer needs and Element’s profitability goals
• Collaborate with cross-functional teams including Operations, Finance, and Client Experience to resolve client issues and deliver value-driven results
• Identify and engage prospective fleet clients through market research, networking, and proactive outreach
• Lead the end-to-end sales process including prospecting, proposal development, and contract negotiation
• Develop customized fleet management solutions leveraging Element’s product portfolio
• Maintain accurate opportunity tracking, pipeline management, and forecasting using Salesforce.com
• Represent Element at fleet industry events, conferences, and client forums

Client Development Manager

• Serve as the primary relationship manager for assigned fleet clients, ensuring superior service delivery and satisfaction.
• Proactively conduct client business reviews to identify optimization opportunities across acquisition, maintenance, fuel, telematics, and remarketing programs.
• Lead renewal discussions and pricing strategies that align with customer needs and Element’s profitability goals.
• Collaborate with cross-functional teams including Operations, Finance, and Client Experience to resolve client issues and deliver value-driven results.
• Identify and engage prospective fleet clients through market research, networking, and proactive outreach.
• Lead the end-to-end sales process including prospecting, proposal development, and contract negotiation.
• Develop customized fleet management solutions leveraging Element’s product portfolio.
• Maintain accurate opportunity tracking, pipeline management, and forecasting using Salesforce.com.
• Represent Element at fleet industry events, conferences, and client forums.

• Lead Go-to-Market design and execution for all Element connected products and partnerships
• Translate telematics product strategies and partnership offerings into structured GTM plans and define segmentation, positioning, and pricing strategy
• Partner with marketing to create messaging, campaigns, and demand-generation plans
• Build joint GTM toolkits for partners, including co-branded campaigns and sales collateral
• Establish clear playbooks to accelerate partner onboarding and drive partner revenue contributions
• Collaborate with Strategic Partnerships to operationalize partner offerings within Element’s commercial model
• Ensure revenue operations infrastructure is in place to support faster deal closures
• Build and maintain metrics dashboards that track funnel performance from lead generation to opportunity creation

Mobility Commercial Enablement Manager

Operations

• Hire, coach, train, and support contract, temporary, and full-time field team members.
• Demonstrate Element’s People Leadership Capabilities, including leading strategically, cultivating curiosity, driving results, influencing others, and developing talent.
• Foster collaboration, teamwork, and continuous learning to deliver superior client service and maximize employee engagement.
• Manage the training, development, implementation, and performance of team and individual goals aligned with organizational balanced scorecard objectives.
• Ensure a first-class client experience through frequent customer contact, communication, and feedback.
• Build and maintain relationships with client decision makers and operations leaders.
• Develop business plans for each location outlining volume, growth objectives, targets, and focus areas.
• Partner with vehicle maintenance and repair partners to maintain a safe and reliable fleet.
• Provide leadership updates on vehicle health, customer sentiment, utilization, operational deficiencies, and risk management.
• Work cross-functionally with internal teams to increase efficiencies and achieve weekly, monthly, and annual goals.

Operations Supervisor, South Central US

• Hire, coach, train, and support contract, temporary, and full-time field team members
• Demonstrate Element’s People Leadership Capabilities, including leading strategically, cultivating curiosity, driving results, influencing others, and developing talent
• Foster collaboration, teamwork, and continuous learning to deliver superior client service and maximize employee engagement
• Manage the training, development, implementation, and performance of team and individual goals aligned with organizational balanced scorecard objectives
• Ensure a first-class client experience through frequent customer contact, communication, and feedback
• Build and maintain relationships with client decision makers and operations leaders
• Develop business plans for each location outlining volume, growth objectives, targets, and focus areas
• Partner with vehicle maintenance and repair partners to maintain a safe and reliable fleet
• Provide leadership updates on vehicle health, customer sentiment, utilization, operational deficiencies, and risk management
• Work cross-functionally with internal teams to increase efficiencies and achieve weekly, monthly, and annual goals

Supervisor, Operations – North Central US

• Build and maintain an income-statement-style view of PRR for Strategic Alliances, by category, program, and region.
• Establish a repeatable monthly and quarterly reporting package that clearly shows what PRR we generated, from whom, and why.
• Decompose PRR performance into rate, volume, mix, and other operational drivers, highlighting variances to prior periods and targets.
• Develop and maintain a robust understanding of all mechanisms through which PRR is shared with clients (where applicable).
• Partner with Finance counterparts to ensure definitions, calculations, and allocation methodologies are clear, consistent, and aligned with management accounting principles.
• Identify and communicate insights regarding profitability trends, risk areas, and opportunities to improve program economics.

Strategic Alliances Manager

Account Manager

• Build positive client relationships within Element Last Mile Rental.
• Proactively consult on customer needs, customer education, and analysis on products and services while recommending cost saving solutions and managing processes to optimize fleet productivity.
• Proactively consult on Field Associate needs, including assistance with T&R requests and prerequisite completion tracking.
• Take ownership of client issues and apply critical thinking, problem solving, and root cause analysis to identify solutions.
• Conduct periodic surveys, analyze results, and create action plans to ensure continuous improvement and client satisfaction.
• Partner with and provide feedback to operational teams on client satisfaction and identified areas of improvement.
• Utilize tools to effectively communicate with an assigned territory through multiple communication channels.
• Partner with the Automation team to identify and create system integrations that improve response time and tracking of opportunities for improvement.
• Partner with Growth Initiative teams to develop and implement account growth strategies to meet objectives.
• Educate and train customers and Field Associates on product offerings, available technologies, and resources.

Client Relationship Manager – Last Mile Rental

• Build positive client relationships in an assigned territory.
• Proactively consult on customer needs, customer education, and analysis on products and services while recommending cost saving solutions.
• Manage processes to optimize fleet productivity.
• Utilize tools to effectively communicate with an assigned territory through multiple communication channels.
• Partner with Growth Initiative teams in the development and implementation of account growth strategies to meet objectives.
• Educate and train customers on product offerings, available technologies, and resources.
• Take ownership of client issues and apply critical thinking, problem solving, and root cause analysis to identify solutions.
• Conduct periodic surveys, analyze results, and create action plans to ensure continuous improvement and client satisfaction.
• Partner with operational teams and provide feedback on client satisfaction and identified areas of improvement.

Client Relationship Manager – North East US

Technical Project Manager

• Plans and manages the daily activities of the project team
• Identifies and assesses project dependencies and provides timely, solution-oriented recommendations
• Establishes and actively monitors project performance through associated measurement criteria
• Conducts monthly reviews of the project financials in alignment with the monthly closing process
• Develops and ensures compliance of project management policies including weekly reporting and alignment with stakeholders on project performance metrics
• Construction baseline scope, timeline (project plan) and budget for completion of capital project
• Provides consulting support to business leaders during the ideation phase of projects
• Maintains resource planning including internal assignments, conflicts and augmentation efforts

Administrator, Strategic Alliance

Senior Payroll and Benefits Administrator

Licensing Project Coordinator

Sales Representative

Partner, FPS

Associate Fleet Manager

Client Development Manager

Client Development Manager

Mobility Commercial Enablement Manager

Operations Supervisor, South Central US

Supervisor, Operations – North Central US

Strategic Alliances Manager

Client Relationship Manager – Last Mile Rental

Client Relationship Manager – North East US

IT Project Manager