Element Fleet Management

Marketing

• Manage the complete end-to-end process of vehicle lease terminations
• Proactively monitor upcoming lease maturities
• Generate and validate Fair Market Value (FMV) quotations
• Coordinate vehicle remarketing and logistics
• Ensure accurate billing and financial reconciliation
• Calculate complementary rent and early termination penalties
• Provide high-level customer service
• Manage ownership changes and plate deregistration
• Ensure compliance with internal policies and business requirements

Associate, Remarketing

Account Manager

• Develop and maintain effective relationships within existing customer portfolio to sustain and grow revenue and achieve growth targets through proactive client renewals, pricing optimization, and share of wallet opportunities.
• Engage in continuous outreach with clients to uncover requirements using Know Your Client strategies and develop creative solutions to meet their needs.
• Articulate value proposition and suite of products and services while addressing client escalations, objections, and concerns.
• Develop client strategies in collaboration with Operational Teams to achieve revenue growth and retention.
• Maintain, nurture, and expand services offered to clients within assigned portfolio.
• Maintain operating discipline using Salesforce.com including forecasting, relationship plans, and opportunity management.
• Build and qualify opportunities to increase share of wallet and drive portfolio growth.
• Collaborate with cross functional teams to execute Customer Engagement Plans and meet client objectives.
• Act as liaison with Client Success and Operational Teams to deliver a superior client experience.

Relationship Manager, English/French Bilingual

Sales

• Supervise & authorize 2 times per week, Pipeline opportunities with sales reps
• Supporting Sales Reps during win to win process from prospecting to closing deals
• Constant coaching and continuous improvement of direct reports (CA & Sales Reps) through 1:1 meetings
• Focus on professional development of the team
• Accompanying sales Reps visiting potential clients or prospects helping them with negotiation
• Territory reviews, push the performance of each sales rep
• Generate and improve business strategies focused on origination, services, revenue, new customers, share of wallet (SOW)

Director, Regional Sales

Analyst

• Driving commercial performance through the effective management of CRM system, analytics, reporting, forecasting, and sales force effectiveness initiatives.
• Ensuring the sales organization has accurate data, actionable insights, and optimized processes to improve customer retention, pipeline conversion, productivity, and profitable business growth.
• Acting as a strategic business partner to Commercial Leadership and cross-functional teams by transforming data into commercial opportunities.
• Supporting decision-making processes and leading initiatives that enhance sales performance, operational efficiency, and customer relationship management across the organization.
• Managing and optimizing CRM platform (Salesforce), ensuring data integrity, user adoption, pipeline visibility, customer tracking, and effective reporting capabilities for the commercial organization.
• Developing, monitoring and analyzing commercial KPIs, dashboards, forecasting models, sales productivity metrics, and performance reports to provide actionable insights for Sales Leadership and senior management.
• Leading commercial excellence initiatives focused on improving prospecting efficiency, conversion rates, sales effectiveness, customer retention, churn management, and revenue growth.
• Conducting quarterly commercial reviews, territory performance analysis, and sales pipeline evaluations with Regional Managers and Commercial Leadership to support coaching and decision-making processes.
• Designing and implementing customized dashboards and analytics tools for Sales Representatives and Regional Managers to track profitability, conversion, revenue achievement, service performance, and commercial trends.
• Preparing executive-level presentations, strategic reports, and analytical recommendations for senior leadership to support business planning and growth initiatives.

Senior Commercial Effectiveness Analyst

• Account Managers are responsible for taking care of business treasure: existing clients.
• Focused in strategically grow revenue and services through Element’s service offering.
• Demonstrate expertise in the marketplace to uncover opportunities locally and globally.
• Responsible for continuously identifying cost savings projects, growth opportunities and enhance performance in line with client practices and objectives.
• Generate share of wallet opportunities with existing customers.
• Identify needs and develop proposals with Elements value added services.
• Coordinate end to end sales process for a new asset and service onboarding.
• Accountable for the overall relationship management of clients.
• Coordinate internal areas to meet day to day or new requirements.
• Meet clients to maintain and grow business relationship.
• Oversee line renewals and legal changes.
• Introduction of new products & services with existing clients to enhance profitability.
• Responsible for the development, planning and execution of a strategic account plan.

Senior Relationship Manager

Account Executive

• Generate new business & share of wallet opportunities customers and prospects
• Identify needs and develop proposals with Elements value added services
• Coordinate end to end sales process for a new customer on boarding
• Accountable for the overall relationship management of assigned clients
• Primary point of contact for clients
• Meet clients to maintain and grow business relationship
• Oversee line renewals and legal changes
• Responsible for the development, planning, and execution of a strategic account plan

Sales Representative

Financial Planning and Analysis

• Track and build financial budgets and data management
• Analyze current and past trends in key performance indicators
• Data quality and automatizations
• Operations performance and analysis
• Finance Report Forecast to Headquarters
• Analyze cause of mayor variances Vs. Budget and previous periods
• Update and allocate Profitability by Customer Database
• Provide support by monitoring results versus prior year & budget/ forecast
• Develop operational reporting and executive dashboards
• Provide quantitative and qualitative decision support
• Support the continuous improvement of the financial planning, forecasting, and reporting processes
• Review key performance metrics to improve reports and develop new ones
• Optimize tasks to increase efficiency and accuracy
• Build robust and interactive reports
• Lead a variety of ad hoc projects as assigned

Senior Financial Planning and Analysis Analyst

Strategy

• Accountable for leading the Strategic Consulting practice in delivering high-value, data-driven insights that enhance client fleet performance, reduce costs, and support business growth.
• Provides strategic guidance to both prospective and existing clients while managing and developing a team of consultants.
• Ensures disciplined governance, prioritization, and execution of consulting engagements and drives adoption of best-practice fleet, sustainability, and technology solutions.
• Lead, mentor, and develop a high-performing consulting team, fostering a culture of accountability, innovation, growth, and continuous learning.
• Conduct regular coaching sessions, performance evaluations, and individual development plans.
• Manage resource allocation, project prioritization, and workload distribution to ensure balanced and effective delivery.
• Promote a performance-driven environment through KPIs, structured feedback, and continuous improvement practices.
• Communicate effectively with executives and operational teams to align priorities, vision, and organizational values.
• Own and evolve consulting tools, dashboards, and analytical frameworks to enhance visibility, decision-making, and scalability across engagements.
• Ensure consistent, high-quality delivery through governance of methodologies, standards, and operating practices.
• Identify operational pain points within the practice and lead continuous improvement initiatives and process enhancements.
• Manage a portfolio of complex, high-visibility clients, ensuring the delivery of actionable insights and measurable business value.
• Prepare and deliver standardized or customized presentations to external customers; participate in training and enablement sessions as required.
• Support clients in implementing recommended actions and oversee benefits realization through dashboards, reviews, and performance tracking.
• Lead and support cross-functional strategic initiatives that enhance fleet operations, efficiency, technology adoption, and client outcomes.
• Collaborate with internal partners (Telematics, Data Science, Product, Sales, Pricing, Operations, Account Management) to integrate insights and deliver end-to-end value.
• Direct supervision of Consultants, with responsibility for capability development, succession planning, and talent growth.
• Influence senior internal stakeholders and external executive clients across complex organizational environments.

Lead Strategic Advisor

Director

• Define and drive the company’s client experience strategy by understanding client needs, pain points, and opportunities.
• Translate client insights into actionable, cross-functional initiatives that improve satisfaction, retention, and long-term value.
• Embed a client-centric culture and ensure consistent, high-quality experiences across all touchpoints.
• Build, lead, and develop a high-performing Client Experience function aligned with business strategy.
• Foster a client-centric mindset across the organization.
• Define clear goals, KPIs, and accountability frameworks for the CX team.
• Design and implement frameworks, processes, and tools to capture, analyze, and act on client feedback.
• Ensure delivery of strategic initiatives that enhance client satisfaction, loyalty, and lifetime value.
• Position the company as a client-centric leader through participation in industry forums, events, and client engagements.

Director, Client Transformation

Operations

• Provide overall leadership and accountability for daily electric vehicle multi-site operations, ensuring safe, compliant, and efficient execution of autonomous vehicle operations.
• Develop and implement operational strategies aligned with corporate and client objectives.
• Lead and mentor Operations Supervisors and Leads; build succession plans and develop high-performing leadership teams.
• Drive cross-functional collaboration across shifts and departments to ensure seamless 24/7 operations.
• Establish and monitor KPIs related to safety, productivity, quality, and cost control, and analyze performance metrics to identify trends and implement improvements.
• Champion a strong safety culture and ensure compliance with all safety protocols, regulatory requirements, and emergency response procedures.
• Represent the organization in high-level client meetings, providing executive-level reporting on performance, risks, and improvement initiatives.
• Partner with client dispatch and operations leadership to optimize mission assignment and field operations.
• Oversee scheduling, workforce planning, resource allocation, and consistent execution of operational processes.
• Lead response efforts for service disruptions, incidents, and operational challenges while ensuring proper documentation and follow-up.