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Element Fleet Management

Partner

Element Fleet Management

Account Manager FPS delivering best in class customer service for key accounts. Executing fleet management policies and fostering cross-functional collaboration in a hybrid location.

Posted 7/6/2026full-timeMexico City • 🇲🇽 MexicoJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer care capabilities with a focus on timely and empathetic responses to client needs. Proficient in managing operational requirements and executing fleet management policies while supporting a collaborative team culture.

Highest-signal resume keywords
Customer Care ExperienceBilingual: English And SpanishFleet Management Policy ExecutionOperational Requirements ManagementDocumentation And Process Updating

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AdministrationFinanceEngineeringHospitalityCustomer Service
Soft Skills
EmpathyTimelinessFollow UpCollaboration
Industry Keywords
Key AccountsFleet AdministrationOperational RequirementsCustomer Needs

About the role

Key responsibilities & impact
  • Respond timely and empathetically to all our customer’s needs and requests
  • Document and update systems and processes if needed
  • Serve as the key point of contact for operational requirements for Small Accounts
  • Provide best in class service for key accounts
  • Execute account’s fleet management policy
  • Resolve in a timely manner customer requirements
  • Generate extraordinary Follow Up
  • Execute Element’s value proposition for fleet administration
  • Support Element’s culture One team = One Element

Requirements

What you’ll need
  • Administration, Engineering, hospitality, Finance or any related academic degree
  • Up to two years of relevant work experience in Customer Care
  • Fluent in English and Spanish

Benefits

Comp & perks
  • Competitive base salary
  • Annual bonus
  • Savings fund and savings account
  • Retirement plan with company contribution
  • Grocery and restaurant vouchers
  • Support for sports activities
  • Medical and life insurance
  • Flexible schedules
  • Hybrid work model
  • Free parking