eHealth, Inc.

Human Resources

• Manage onboarding, offboarding, transfers, promotions, and other employee changes, ensuring accuracy, timeliness, and compliance.
• Serve as a first point of contact for HR-related inquiries, providing timely and accurate responses.
• Maintain employee records and data in HRIS (Workday), conducting audits and partnering with HRIS to resolve discrepancies and enhance workflows
• Assist with leave tracking, benefits updates, and employee status changes, ensuring proper communication and documentation.
• Collaborate cross-functionally with Licensing, Compliance, IT, Payroll, and other departments to resolve issues and ensure smooth workflows.
• Identify and recommend opportunities to streamline and enhance HR processes for greater efficiency and accuracy.
• Support HR compliance processes, including I-9 management, employee file maintenance, and internal/external audit preparation.
• Support HR programs and initiatives such as performance management cycles, employee engagement surveys, and compliance audits.
• Handle sensitive employee information with discretion, integrity, and a high degree of confidentiality.
• Schedule a high volume of interviews, primarily remote via Microsoft Teams, ensuring accuracy and timeliness.
• Communicate with candidates throughout the hiring process to provide updates and logistical support.
• Review and process background checks, coordinating with candidates and internal teams to resolve discrepancies.
• Maintain recruitment trackers and ensure data accuracy in HR systems.
• Conduct employment verifications and ensure timely, accurate completion of Form I-9 and E-Verify.
• Support New Hire Orientation, helping ensure a positive and smooth onboarding experience.
• Identify and recommend improvements to enhance the candidate experience and scheduling efficiency.

HR Operations Coordinator – Contract