eHealth, Inc.

Director

• Meet and/or exceed specific revenue/margin goals tied to programs on our Amplify partnerships.
• Identify and develop new revenue opportunities with Medicare carrier partners, including MA, MAPD, PDP, and Medicare-related growth programs.
• Evaluate carrier needs, market dynamics, and competitor activity to identify opportunities for new or expanded Medicare carrier programs.
• Optimize current Medicare carrier programs to improve performance, enhance partner value, and expand participation in existing revenue opportunities.
• Lead development and execution of carrier-specific solutions in partnership with carrier sales, service, operations, compliance, and product teams.
• Serve as a key business lead for Amplify, positioning the business as a strategic capability for Medicare carrier partners seeking scalable BPO/Overflow support.
• Develop and present Medicare carrier program recommendations, business cases, and partnership opportunities to executive leadership and cross functional stakeholders.
• Establish leading and lagging KPIs to measure program success, including growth, quality, operational performance, retention, and partner satisfaction.
• Lead direct reports and cross functional teams in the implementation and execution of BPO agreements.
• Build internal processes and operational workflows that support successful delivery of carrier programs tied to Amplify and other Medicare strategic initiatives.
• Create and foster senior-level relationships with Medicare carrier partners to support long term growth, execution, and innovation.
• Develop reporting packages and business reviews for carrier partners and internal leadership to communicate results, performance trends, and program opportunities.
• Act as a subject matter expert on Medicare carrier strategy and partnership development in support of broader company goals and objectives.
• Provide regular updates and performance reporting to direct leadership and key stakeholders.
• Help establish an overall Amplify Carrier Development strategy aligned with the organization’s goals across relationship management, implementation, communication, reporting, and ongoing partner support.
• Partner with carriers to ensure organizational objectives and carrier objectives are aligned, with particular emphasis on sustainable growth, quality outcomes, and operational execution.
• Develop communication strategies and activity plans that position eHealth and Amplify as a valued partner in Medicare/Health distribution and BPO/Overflow solutions.
• Establish reporting standards and success metrics to ensure achievement of Medicare carrier program goals and objectives.

Director, Amplify Carrier Development

Engineering Manager

• Being a hands-on manager, you will be responsible for both technical (60%) and management (40%) duties
• Maintain a value oriented and business driven approach to project prioritization and resourcing
• Collaborate effectively across teams and key stakeholders including Product Management, Product UX Design, Infrastructure, Business, other engineering teams
• Provide technical direction to software engineers, ensuring timely, quality design and implementation of applications, business logic
• Unblock development team by resolving technical blockers
• Perform day-to-day code reviews
• Work with Application Security and Security Compliance teams to ensure application adheres to standards such as HIPAA
• Document architecture using technical design documents, review and comment on architecture documents
• Enable and facilitate problem diagnosis and resolution in technical and functional areas
• Encourage change, particularly on the side of engineering best practices, developer experience, and process improvements
• Advance Shift-Left for quality practices with activities such as unit testing
• Establish and maintain effective communications and working relationships with cross-functional teams
• Review the work of team members in a collegial fashion to promote growth, and to improve quality and engineering practices
• People responsibilities - conduct 1:1 meetings, providing feedback, promoting personal development, establishing goals, and plan for career growth
• Support production issues and lead Root Cause Analysis (RCA) efforts
• Innovate using AI technologies, and promote AI technologies in your team, to improve quality and velocity of your team.
• Demonstrate eHealth’s values in your behaviors, practices, and decisions.

Director, Amplify Carrier Development

Manager, Software Engineering