EF Education First Teachers

Financial Planning and Analysis

• Provide direct support and counseling to students and families regarding financial aid eligibility, application procedures, aid awards, and financial planning.
• Review and process financial aid applications in accordance with federal, state, and institutional policies.
• Utilize the Regent Education financial aid management system for processing aid and maintaining accurate records.
• Assist in the packaging, awarding, and reconciliation of student financial aid.
• Collaborate with the Director to identify process improvements and maintain compliance with all relevant regulations.
• Support outreach initiatives such as financial aid workshops, orientations, and webinars.
• Maintain knowledge of current federal and state regulations and institutional policies affecting financial aid.
• Provide support in audits and reporting processes as needed.

Financial Aid Advisor

Product Designer

• Embed in a cross-functional pod (1 Product Designer + 1 Product Manager + 2 Software Engineers), with AI as a core part of the workflow end-to-end, from problem framing through ship. The pod’s focus will likely be aligned to one of our three WoJo brands.
• Lead product design end-to-end within your pod: framing the problem, planning and running user research, designing solutions, prototyping (Figma and AI-assisted code), and partnering with engineering to ship.
• Reconcile user needs and business needs to produce experiences that are exceptional for the traveler and measurable for the business.
• Design complete experiences across all states—happy paths, edge cases, errors, empty, recovery—with accessibility (WCAG 2.2 AA) built in from the start.
• Use AI thoughtfully across your workflow (research synthesis, ideation, rapid prototyping, parallel exploration), with good judgement about when to reach for it and when to lead with human thinking.
• Design AI features that earn user trust through transparency and reliability—thinking through how to communicate uncertainty and handle the moments when the model gets it wrong.
• Take part in the full product development cycle: accessing and analyzing data, writing user stories, contributing to success criteria, and running A/B tests.
• Contribute to and extend our design system.
• Mentor more junior designers and coach PMs and engineers on user-centered thinking.
• Present design work and rationale to audiences from your pod to leadership, shaping a clear story around the problem, the exploration, and the decision.
• Work with tools like Figma, Miro, Confluence, Jira, and a growing set of agentic design and coding tools (e.g. Claude, Cursor, etc.).

Senior Product Designer

Sales

• Work closely with our sales team in various tasks, including but not limited to: Responding to customer inquiries and requests
• Supporting families before their au pair arrives
• Learn to identify and nurture sales opportunities. Manage diverse pipeline/case load
• Develop effective communication and sales skills
• Build strong relationships with customers and colleagues
• Maintain accurate records of sales activities and customer interactions
• Utilize salesforce to track progress and manage day to day
• Participate in a comprehensive training on our product, teams, and sales strategy
• Develop a deep understanding of our customers and their needs
• Actively participate in team meetings, shadow experienced sales representatives, and assist with administrative tasks as needed.
• Hands on training including jumping in and supporting the team where it is needed most at the time

Sales Support Coordinator

• Promover los programas educativos de EF
• Conectar con clientes potenciales y cerrar ventas
• Trabajar en colaboración con el equipo de ventas

Agente de Ventas

Account Executive

• Inbound and Outbound calls to potential new customers - zero cold calls.
• Upgrade and Renew current customers.
• Qualify leads given and turning them into business opportunities.
• Take full ownership of direct sales in the region and reach KPI's and Sales targets.
• Achieve excellent customer service and proactively respond to client queries.
• Performs database and record-keeping activities.

Junior Sales Consultant, Italian Speaker

Junior Sales Consultant, French Speaker

Consultant

• Own a full portfolio of clients, leading complex assessment and insight projects from start to finish
• Design and deliver innovative assessment solutions to address client talent, leadership and performance challenges
• Undertake diagnostic and facilitation work within client organisations
• Act as a trusted adviser, consulting with clients on their issues and recommending the most appropriate solutions
• Become a data analysis and evaluation expert, understanding and reporting data clearly and compellingly for clients
• Provide client insight and market intelligence, bringing a proactive approach to identifying trends and opportunities
• Identify areas to improve assessment solutions and client offerings, and bring forward recommendations
• Lead the development of assessments to measure and enhance performance across the employee lifecycle
• Support the research, build and analysis stages of test and questionnaire development where required
• Apply extensive knowledge of assessment tools to build trusting relationships with internal and external stakeholders
• Proactively identify opportunities to enhance best practice across all client projects, sharing learnings with the wider team
• Take on additional responsibilities beyond direct client consulting, such as improving the assessment portfolio and developing analytics capabilities
• Support colleagues and project managers, and manage the team mailbox when additional capacity is required
• Bring a proactive approach to business development, owning specific sales regions and supporting proposals, RFPs and pitches
• Educate sales colleagues on assessment solutions and identify further opportunities within current client accounts

Senior Assessment & Insight Consultant

• Independently manage your book of business while simultaneously bringing in new business
• Maintain and practice high outreach, follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Utilize consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish your goals
• Weekend Work: 1-2 days/month - Take a weekday off when you work a weekend day
• Late Shift Work: 1-2 days/month - Late shifts will be from 11:30 am - 8 pm MT

Bilingual Travel Sales Consultant

• As a member of our high energy, collaborative and competitive sales team, you will play a critical role in developing customer acquisition and retention strategies while simultaneously identifying opportunities to improve the customer experience.
• Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through our website and marketing efforts.
• Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour.
• Independently manage your book of business while simultaneously bringing in new business
• Maintain and practice high outreach, follow-up phone conversations
• Average 100+ calls and 3 hours of phone time per day
• Utilize consultative selling techniques to prospect and initiate product interest
• Consistently achieve or exceed sales goals
• Develop an integrated sales strategy to accomplish your goals
• Weekend Work: 1-2 days/month - Take a weekday off when you work a weekend day
• Late Shift Work: 1-2 days/month - Late shifts will be from 11:30 am - 8 pm MT

Travel Sales Consultant

Account Manager

• Identify new business opportunities in target accounts
• Manage complex end-to-end B2B sales processes, executing needs analyses, value proposition definitions and negotiations with C-level stakeholders
• Insight into the HR/L&D customer market and bring to bear that knowledge in conversations with large local and international companies
• Write and deliver compelling pitch presentations, requiring a thorough knowledge of the market and how our services stand out from competitors
• Collaborate with internal teams to support clients

Communications

• Support execution across digital channels including web, email, and SMS
• Assist with website content updates, QA, publishing, and optimization efforts
• Build and deploy email and SMS campaigns
• Partner with internal stakeholders to intake, prioritize, and execute digital requests
• Help manage and optimize digital systems, workflows, and operational processes
• Monitor campaign and channel performance and contribute to reporting and insights
• Support troubleshooting and issue resolution across digital platforms and tools
• Maintain documentation, calendars, and process standards to improve team efficiency
• Contribute ideas for improving customer experience, engagement, and operational effectiveness
• Serve as a cross-functional team player who can flex across priorities as business needs evolve

Digital Communications Manager

Program Manager

• Set up and implement learning programs that involve thousands of learners, building and maintaining client loyalty, satisfaction and success.
• Work closely with current or potential clients to define clear KPIs, success criteria, and deliverables, identifying actions for continuous improvement in their learning outcomes.
• Report to clients on the success of learning programs in order to drive results, achieve renewals and assist in growing the accounts, regularly monitoring learning KPIs and account plans to ensure timely renewals.
• Foresee and react to problems rapidly with creative solutions.
• Contribute to best practices for all other team members to ensure successful design and delivery of language training.
• Provide project management skills and advice to Sales teams during tenders and negotiations.
• Be available to travel about 30-50% of the time to visit clients in location.

Education Program Manager

Compliance

• Collect, organize, and track education credit documentation submitted by au pairs throughout their program year, ensuring timely receipt ahead of extension eligibility deadlines
• Maintain accurate, up-to-date records of each au pair's education credit status within internal systems, providing the sales team with reliable, real-time compliance data
• Review submitted coursework records, transcripts, and certificates to verify they meet Department of State federal program requirements
• Approve education submissions or flag incomplete and non-qualifying documentation promptly, ensuring no extension timelines are unnecessarily delayed
• Communicate approval decisions, outstanding requirements, and next steps clearly and professionally to au pairs, host families, and local coordinators
• Serve as the primary point of contact for education credit inquiries, providing guidance that is accurate, consistent, and aligned with federal program standards
• Partner closely with the extension sales team to proactively surface education credit statuses, enabling timely extension conversations
• Monitor submission trends to identify recurring issues, gaps, or bottlenecks in the education credit compliance process
• Recommend and support the implementation of process improvements that increase efficiency, reduce delays, and improve the au pair experience

Financial Aid Advisor

Senior Product Designer

Sales Support Coordinator

Agente de Ventas

Junior Sales Consultant, Italian Speaker

Junior Sales Consultant, French Speaker

Senior Assessment & Insight Consultant

Bilingual Travel Sales Consultant

Travel Sales Consultant

Bilingual Travel Sales Consultant

Travel Sales Consultant

Account Manager

Digital Communications Manager

Education Program Manager

Program Compliance Co-Op, Sales Support