E-Verify Program

General

• Responsible for direct patient care by reviewing patient's medical history while collecting, prioritizing, and synthesizing comprehensive data pertinent to the patient's health or situation.
• Provides education, consultation or intervention to patients (treatment plan) and their families.
• Diagnosis, treat and consult patients who have a disease or impaired function of the brain, spinal cord, peripheral nerves, muscles and autonomic nervous system, as well as the blood vessels that relate to these structures.
• Examines patient’s mental and physical status, conducts medical tests and scans, and evaluates the results to diagnose and treat the patient.
• Performs and interprets basic neurophysiology tests.
• Reviews patient's medical history while collecting, prioritizing, and synthesizing comprehensive data pertinent to the patient's health or situation.
• Evaluates, interprets, and coordinates information to make decisions and recommendations regarding patient care.
• Works collaboratively with patients to improve their health and well-being.
• Charts in electronic format in accordance with licensure and scope.
• Actively participates in multidisciplinary team approach to case management.

General Outpatient Neurologist

Social Worker

• Bring your Social Work expertise to Allina Health Cancer Institute
• Provide patients and families with the psychosocial support needed to cope with chronic, acute, or terminal illnesses
• Advising family care givers, providing patient education and counseling, and making referrals for other services
• Conduct assessments that address bio-psycho-social issues for age, population and health specific needs which results in individualized plans of care
• Provide support and counseling to patients and families
• Coordinate complex transition plans with patients, families, health care team and community providers
• Utilize the electronic medical record to monitor, document and communicate patient progress toward goals
• Collaborate and communicate with interdisciplinary team anticipating needs to move the plan of care forward
• Advocate for patients and families by supporting patient rights and accessing protective services
• Assure appropriate reporting of vulnerability or suspected abuse as mandated by law

Social Worker – Oncology

Clinician

• Assist emergency room team in a consultant role to provide clinical care, evaluation and disposition recommendation to patients presenting to the emergency room in mental health or substance abuse crisis.
• Provides written recommendation for level of care and coordinates placement, plan and/or referral as needed.
• Conduct face-to-face or virtual (telehealth) consultations with patients in crisis.
• Recommend appropriate level of clinical care.
• Collaborates with community care team and caregivers to provide patient-centered recommendation.
• Provides ongoing reassessment and crisis intervention while patient remains in the emergency room.
• Coordinates with placement team and/or community partners to support disposition recommendation.
• Referrals of patients to outpatient services either within or outside the system.
• Remains up to date with current resources and patient access referrals.

Mental Health Crisis Clinician

Call Center Representative

• Leads the daily operations for the Contact Center, including call monitoring, training, hiring, performance management and quality assurance.
• Provides exceptional customer service and resolves complex escalations from all consumers.
• Monitors call center performance using identified tools.
• Identifies and documents key performance criteria using business requirements documentation and project plans.
• Facilitates knowledge gathering for development of training material, quality measurements, and specialized reporting requirements.
• Recommends agent skill level, training requirements and other specialized needs.
• Estimates volume and work activities that drive cost and staffing requirements.
• Monitors queues.
• Internal and external team projects, committees and work groups.
• Special projects as assigned.

Supervisor, Contact Center

Technical Project Manager

• Lead the planning, execution, and delivery of digital technology initiatives by developing and managing integrated project plans, schedules, milestones, roadmaps, and release timelines
• Coordinate cross-functional efforts across Agile teams, engineering, product, business stakeholders, vendors, and enterprise programs to ensure successful delivery outcomes
• Maintain sufficient technical and product knowledge to anticipate delivery risks, support tradeoff discussions, and help resolve technical blockers and dependencies
• Identify, assess, track, and manage project risks, issues, assumptions, dependencies, and decisions, ensuring timely escalation and resolution when needed
• Ensure alignment with organizational governance standards, delivery methodologies, compliance requirements, and quality expectations
• Manage project resources, capacity planning, team allocations, and delivery constraints while supporting accurate forecasting and execution planning
• Track and oversee project budgets, financial forecasts, vendor commitments, and resource impacts, providing visibility into factors affecting scope, timeline, and business outcomes
• Build and maintain effective relationships with business leaders, product teams, technology partners, architects, vendors, and other key stakeholders
• Serve as the primary point of contact for project communications, status reporting, risk management, escalations, and stakeholder engagement
• Translate complex technical delivery information into clear, actionable updates for business partners and executive leadership
• Support Agile delivery practices through PI planning, sprint and release coordination, dependency management, and cross-team execution oversight
• Coordinate release readiness activities, approvals, implementation planning, change management, and transition to production support
• Monitor delivery performance, quality, scope, schedule adherence, and issue trends to promote predictable and high-quality outcomes
• Contribute to program-level initiatives and continuous improvement efforts by enhancing delivery practices, governance processes, dependency management, reporting, and cross-functional collaboration

Senior Technical Project/Program Manager

Physician Assistant

• Provides clinical care for patients
• Completes comprehensive patient assessments
• Determines diagnosis and treatment of illness
• Orders and interprets medical diagnostics in tandem with attending physician
• Prescribes medications, treatments, therapy and medical equipment
• Conducts patient education when working to manage chronic illness or wellness care
• Refers for specialty care when determined
• Consults with physician when patient needs outside of Physician Assistant scope of practice, diagnosis or treatment plan is unclear
• Participates in health care team
• Promotes communication within the team and other interdisciplinary health care staff
• Acts as resource to members of the team
• Collaborates with hospital staff by consulting and rounding on patients
• Works with primary care team for program development
• Participates in research activities when opportunity available
• Acts as liaison with outside agencies as needed

Physician Assistant – Orthopedics

Operations

• Performs line-locating requests
• Performs customer service functions, including cashiering and answering customer inquiries
• Performs limited field service work, including connects, disconnects, and leak investigation following qualifications
• Performs meter-reading activities, mapping, and drafting duties
• Performs leak survey functions, including annual transmission and distribution system surveys, public building inspections and line-locating requests
• Performs storekeeping and warehousing duties including document and report processing, receiving, and issuing supplies, and posting receipts and issues
• Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection

Operations Rep – Senior Operations Rep

Project Manager

• Supports sustainability value creation across Agropur’s dairy value chain through cross-functional collaboration and project management
• Works with commercial, supply chain, and sustainability teams to implement initiatives
• Supports customer and industry commitments, measures performance, and advances sustainability outcomes with customers, suppliers, and other key stakeholders
• Manages sustainability commitments and customer engagement initiatives with global workstream teams
• Partners with Category, Sales, and Operations teams to support sustainability strategy implementation
• Develops and maintains tools, metrics, and reporting processes to evaluate, measure, and monitor sustainability performance

Sustainability Project Manager – Value Chain

• Provides in-house obstetrical coverage of the labor and delivery unit, antepartum and postpartum units, and triage area.
• Provides services including but not limited to emergency cesarean sections, spontaneous vaginal or operative vaginal births, postpartum tubal ligations, and rounding on antepartum, laboring and postpartum patients.
• Provides overall care management of patients without an assigned physician, and those requiring emergency obstetric care.
• Provides backup support and surgical assistance to staff Obstetricians as needed.
• Practices in a thoughtful manner including consideration for cultural diversity, individual autonomy and legal responsibilities.
• Actively participates in multidisciplinary team approach to case management.
• Cover GYN concerns out of the Emergency Department and basic gynecologic surgery skills are required (D&C and laparoscopy)

OB/GYN Hospitalist – Casual

• Support both inpatient and ambulatory and all clinical care teams
• Provide support to patient care and operational areas in identifying, developing, implementing, and maintaining efficient, effective clinical information and operational systems
• Actively seek opportunities to assess and evaluate systems and effectiveness for end-users as it relates to ease of use, alignment with nursing practice and promotion of positive patient care outcomes
• Perform data analysis on performance and utilization of alerts, order sets, and patient outcomes to evaluate effectiveness of interventions and opportunities for optimization
• Develop reports, spreadsheets, and databases using a variety of tools with data from multiple sources
• Participate in the development, implementation, and ongoing operation and optimization of clinical decision-making systems and processes and information systems that support effective, efficient, safe, timely, equitable, and patient-centered care
• Lead informatics improvement projects under direction of the Senior

Nurse Informaticist

Clinical Advisor

• Facilitate a learning environment for clinical and non-clinical staff that results in effective new employee onboarding
• Audit and assess training needs for staff based on review of audit results/trends
• Develop and deliver new and reinforcement training based on needs
• Collaborate with business area leaders to communicate relevant training resources

Senior Clinical Training Advisor

Communications

• Serve as a communications advisor across provider, regulator, broker, agent, consultant, and employer audiences
• Develop forward-looking communications strategies that prepare external stakeholders for policy, product, operational, and market changes.
• Translate complex business decisions into clear, credible, and disciplined stakeholder communications.
• Shape the external environment to build trust across stakeholder audiences and protect enterprise reputation.
• Anticipate areas of confusion, resistance, or risk among stakeholder groups and develop communications strategies to address them before issues escalate.
• Operate effectively across Marketing, Sales Enablement, Business & Product Communications, and other Communications functions.
• Contribute to enterprise affordability communications as they relate to provider, regulator, broker, agent, consultant, and employer audiences.

Senior Communications Advisor – Stakeholder Engagement

Intake Specialist

• Process a variety of requests, inquiries and transactions via phone, email, fax, and mail
• Review requests to ensure accuracy
• Support internal & external customers via phone or email
• Document all pertinent information related to the call/inquiry
• Gather and analyze data to provide feedback to Team Leads
• Verify member benefits and eligibility
• Maintain and update Service Requests
• Triage and assign all incoming inquiries in a timely manner
• Provide clinical review outcome notification to members and providers

Intake Specialist, Level 3

• Loads books and materials onto book carts and arranges them in alphabetical or numerical order for shelving
• Places books and materials on shelves in the proper order and reviews shelves for items that are out of place
• Organizes and shifts materials on shelves to reduce and eliminate crowding
• Empties book returns and checks in library materials
• Picks up books and materials that are no longer in use from tables and chairs and returns to proper location
• Pulls customer holds and stocks library displays
• Searches shelves for lost books
• Clears away trash and debris on shelves
• Directs patrons to various parts of the library
• Assists with special projects that support the library’s strategic plan; and Performs related tasks as needed

Library Page

Customer Support

• Support delivery of a consistent, high-quality customer experience
• Strengthen CX governance, process visibility, and cross-functional coordination
• Monitor and assess complaint records for consistency and completeness
• Identify gaps or inconsistencies in complaint documentation
• Facilitate follow-up with appropriate teams when documentation is incomplete
• Identify recurring complaint patterns and elevate systemic risks
• Provide solutions and coordinate with key stakeholders
• Facilitate access to quality-related documentation for customer requests
• Track documentation request trends
• Coordinate customer documentation requests in alignment with Quality and Regulatory teams
• Gather required inputs and documentation to support label updates
• Track and report trends related to label deviations or governance bypasses
• Serve as the CX Quality & Technical liaison for material creation and change requests
• Monitor complaint data integrity and classification consistency