Business Analyst

• Reporting to the Business Analyst Lead and working closely with Project Managers, technology teams and business stakeholders, you will be responsible for defining and delivering high-quality technology and business change projects across the firm.
• You will work with departments to understand business requirements, analyse existing processes, identify opportunities for improvement and ensure solutions align with both operational needs and wider business objectives.
• This is a role requiring considerable stakeholder engagement skills and the ability to manage multiple workstreams simultaneously.
• You will be responsible for gathering and documenting requirements, facilitating workshops, supporting project delivery, managing change impacts and ensuring successful implementation of technology and process improvements.
• Acting as the link between business and technical teams, you will help ensure projects are delivered effectively, with clear governance, communication and measurable outcomes.

Attorney

• Manage a caseload of finance litigation matters under partner supervision.
• Provide advice and assistance on asset and consumer finance claims.
• Contribute to business development initiatives, thought leadership, and networking.

Solicitor

Procurement

• Lead DWF's indirect procurement strategy, driving value, cost savings and stronger commercial outcomes.
• Manage indirect spend across key categories including IT, facilities, recruitment and professional services.
• Develop category strategies, sourcing plans and supplier tender processes.
• Partner with stakeholders to support supplier selection, negotiations and procurement decisions.
• Drive supplier management, contract renewals and cost optimisation initiatives.
• Maintain supplier governance, onboarding processes and procurement controls.
• Oversee supplier due diligence and third-party risk management activities.
• Work closely with Legal, Risk, Compliance and Finance to strengthen procurement policies and controls.
• Develop procurement reporting and spend analysis to support business decision-making.
• Improve procurement processes, systems and automation opportunities.
• Lead and develop the procurement team, ensuring high service standards and data quality.

Senior Procurement, Supplier Governance Manager

• Lead and manage commercial litigation matters, taking ownership of appropriate cases and supporting on complex disputes under Partner supervision.
• Provide strategic, commercially focused legal advice to a diverse client base, including corporates, public bodies and regulated entities.
• Take ownership of day-to-day case management, including disclosure, interim applications, and client reporting.
• Develop and maintain strong client relationships, providing pragmatic commercial advice.
• Contribute to business development and networking activities and the growth of the practice.

Solicitor / Associate – Dispute Resolution

Assistant

• Ownership for the delivery of outstanding customer service at all times to both external and internal customers.
• Providing a first-class service with a "can do" attitude at all times.
• Develop an understanding of all mail room services to include the processing and distribution of emails and physical inbound/outbound mail.
• Liaise with 3rd party service providers to ensure hygienic cleaning/monitoring/reporting is carried out.
• Liaise with third party suppliers regarding both planned and reactive maintenance.
• Complete daily floor walk checks and activities as well as providing general maintenance to a high standard.
• Ensure compliance with health and safety regulations.
• Conduct regular safety checks and address any potential hazards.

Workplace Assistant

Receptionist

• Greet and direct clients over the phone and in-person
• Provide positive first impression to visitors of the firm
• Assist with set up and clean up for meetings and in-house professional development seminars
• Daily upkeep of bistro and kitchens, including re stocking snacks and beverages, loading/unloading dishwashers
• Maintain up to date reception manual and telephone instructions
• Create internal bookings for boardrooms as needed
• Update and distribute staff phone list when new hires start
• Coordinate and assist with travel arrangements for the firm
• Assist with Trust payments and other accounting related tasks as needed
• File-related data entry into Excel spreadsheets
• Assist with social events as needed (help with planning, preparation, clean up, etc.)
• Assist with large projects such as Holiday Card lists, etc.
• Assist with File Openings and conflict searches as needed
• Assist with various other miscellaneous tasks as requested

Customer Support

• Resolve Level 1 and Level 2 incidents, service requests and technical issues in line with agreed service standards and SLAs.
• Provide professional face-to-face support through the Tech Bar and other support channels.
• Manage and triage Service Desk overflow calls, escalating issues where appropriate and ensuring positive user outcomes.
• Diagnose recurring issues and conduct root cause analysis to improve service reliability.
• Configure, deploy, maintain and troubleshoot laptops, desktops, mobile devices, printers and other endpoint technologies.
• Support and administer Microsoft 365 technologies, including Teams, SharePoint Online, Exchange Online and Entra ID.
• Provide support for business-critical applications and end users.
• Assist with onboarding and offboarding activities, ensuring colleagues have the required equipment, access and accounts.
• Deliver user guidance and training on technologies such as Microsoft Copilot and other workplace tools.
• Support Microsoft Teams Rooms, video conferencing and audio-visual technologies.
• Contribute to IT projects, including hardware refreshes, software deployments and system rollouts.
• Create and maintain technical documentation, knowledge articles and user guides.
• Collaborate with technology colleagues to share knowledge and improve IT services.

Technology Support Specialist

Risk

• Day-to-day handling of a portfolio compromising of Casualty claims, including coverage analysis, investigation, evaluation, reserving and settlement, in accordance with Global Claims Handling guidelines, service standards and regulations.
• Ensure reserving philosophy is adhered to and reserves booked are in compliance with company protocols.
• Collaborate with Underwriting and Actuarial teams in connection with claim issues, trends, review of reinsurance contract language and service standards.
• Build and maintain relationships with brokers and market peers.
• Monitor trends and developments in Casualty claims and keep underwriters and actuaries up to date.
• Keep up to date with legal developments, i.e. relevant case law; new and developing precedents; changes in legislation that impacts the portfolios.
• Collaborate with members of the Global claims team on common claims and internal processes to ensure consistency.

Claims Adjuster – Casualty Claims

Accountant

• Lead, coach, and develop a team of management accountants and assistant accountants, ensuring high performance and strong engagement.
• Drive a culture of accountability, accuracy, and continuous improvement within the R2R team.
• Manage workloads, prioritisation, and resource planning across the team.
• Oversee the full month‑end, quarter‑end, and year‑end close processes, ensuring all deadlines are met and financial results are robust.
• Review and sign off key balance sheet reconciliations, journals, and accounting schedules.
• Maintain the integrity of the general ledger, ensuring compliance with accounting standards and internal controls.
• Lead on intercompany accounting and reconciliations.
• Deliver accurate and timely management accounts, variance analysis, KPIs, and commentary for senior stakeholders.
• Partner with Finance Business Partners to support financial insight and decision‑making.
• Support budgeting and forecasting cycles with high‑quality historic data and trend analysis.
• Ensure compliance with relevant accounting standards and internal finance policies.
• Own and enhance the internal control framework for R2R processes.
• Act as point of contact for external auditors during audit cycles, ensuring a smooth and efficient process.
• Identify opportunities for automation, simplification, and standardisation within R2R processes.
• Support or lead finance transformation activities, including system upgrades and optimisation (ERP, workflow tools, reconciliation automation).
• Implement best‑practice accounting processes to enhance accuracy and reporting speed.

Senior Management Accountant – Record to Report

• Day-to-day handling of a portfolio compromising of Motor claims, including coverage analysis, investigation, evaluation, reserving and settlement
• Ensure reserving philosophy is adhered to and reserves booked are in compliance with company protocols
• Collaborate with Underwriting and Actuarial teams in connection with claim issues, trends, review of reinsurance contract language and service standards
• Build and maintain relationships with brokers and market peers
• Monitor trends and developments in Motor claims and keep underwriters and actuaries up to date
• Keep up to date with legal developments, i.e. relevant case law; new and developing precedents; changes in legislation that impacts the portfolios
• Collaborate with members of the Global claims team on common claims and internal processes to ensure consistency

Claims Adjuster – Motor Claims

Manager

• Leading the production and continuous improvement of Group MI, including management accounts, Board reporting, country packs, budgets and reforecasts.
• Ensuring reporting outputs are accurate, consistent and timely, with clear ownership, defined processes and appropriate controls.
• Working closely with Finance Business Partners, country finance teams and senior stakeholders to understand reporting requirements and deliver MI that supports effective decision-making.
• Managing large, complex datasets from multiple systems, ensuring they are structured, validated and reconciled.
• Owning and designing reporting automation and reducing manual processes across reporting workflows.
• Supporting optimisation of our consolidation tool DataRails to drive reporting efficiency.
• Developing clear reporting structures, dashboards and templates aligned to business needs.
• Embedding best practice across MI production, including controls, documentation and audit trails.
• Supporting wider Finance transformation initiatives to simplify and standardise processes.

Group Management Information Manager

Accounts Payable

• Take ownership of day-to-day Accounts Payable activity in a high-volume environment
• Ensure invoices (PO, Non-PO and expenses) are processed accurately and within SLA
• Manage shared inboxes and workflows
• Resolve complex supplier and payment queries
• Handle urgent or time-critical payments with the right controls in place
• Build considerable relationships with both internal stakeholders and external suppliers
• Support the AP Manager with operational oversight by helping with reporting, KPI tracking, and driving improvements across processes
• Support and guide junior team members, delivering training where needed, and ensuring compliance with internal controls, policies and audit requirements
• Participate in month-end activities such as reconciliations and aged creditor reviews

Senior Accounts Payable Specialist

• Working with the Partners to manage a caseload of high value claims, compromising of a variety of defendant or claimant catastrophic injury, EL/PL, and Motor matters ranging in value from £100,000 – £20m+ in value.
• Drafting pleadings, reports to clients, attending court hearings, working to court deadlines, liability investigations, gathering evidence, instructing experts and considering interesting medical causation issue.
• Prioritising work effectively and to maximise efficiency in working practices, adhering to court deadlines and directions, as well as the client's service level agreements.
• Building working relationships internally and externally in order to maintain client relationships, develop business networks and create a solid understanding of the Firm’s direction and client needs.
• Providing support and act as the 'go to person' for more junior members in the team.

Solicitor, Catastrophic Loss EL/PL

• Manage a caseload of Personal Injury claims, including Motor, RTA, EL/PL, Serious injury and Large Loss
• Work closely with partners and clients to develop recovery strategies and maximise financial outcomes
• Draft pleadings, prepare client reports, and attend court hearings where required
• Progress liability investigations, gather evidence, instruct experts, and analyse quantum disputes
• Prioritise work effectively, ensuring adherence to court deadlines, procedural rules, and client SLAs
• Build and maintain strong internal and external relationships to support client delivery and future business growth

Solicitor – Personal Injury

Analyst

• Provide first-line technical support via phone, email, chat, and remote access
• Troubleshoot and resolve issues related to hardware, software, networks, and applications
• Support users on MS Surface Devices with Windows 11 and Microsoft 365 tools
• Leverage Generative AI tools to improve issue resolution and user experience
• Log, track, and update incidents and service requests in the ticketing system
• Escalate complex issues to appropriate teams/vendors and follow through to resolution
• Ensure high levels of customer satisfaction through timely and effective support
• Contribute to continuous improvement by sharing feedback and process enhancement ideas
• Participate in ongoing training and skill development initiatives