Paralegal

• Handle a caseload of personal injury, fraud and motor related claims
• Conduct legal research, case preparation, and drafting legal documents
• Review and assess motor insurance claims, identifying potential fraud indicators
• Collaborate with clients, insurers, and other parties to obtain necessary evidence and documentation
• Prepare court bundles and manage the filing of legal documents
• Maintain accurate records and case files using the firm’s case management system
• Liaise with clients and external parties, providing updates and ensuring case progression
• Assist with the investigation of claims, including reviewing evidence such as CCTV footage, accident reports, and witness statements
• Conduct legal research and prepare briefs for Solicitors

Paralegal – Fraud, Motor

General Counsel

• Manage a varied and complex caseload of commercial property disputes, including opposed and unopposed lease renewals, restrictive covenants, break options, dilapidations, rights of way, boundary disputes, trespass, nuisance, possession proceedings and insolvency-related issues.
• Support the Real Estate Litigation team in driving continuous growth and improvement, contributing to the ongoing development of the practice and the delivery of an excellent and consistent client service.
• Work closely with clients to provide practical, clear and robust legal advice, ensuring that commercial objectives are met and matters are progressed efficiently and strategically.
• Supervise and mentor junior members of the team, supporting their development and contributing to the overall quality, performance and culture of the practice.
• Build, maintain and develop strong relationships with key clients, while supporting further growth through both new and existing business opportunities.
• Develop strong relationships with internal stakeholders, including the transactional Real Estate team, with whom there will be close collaboration and ongoing support.

Legal Director – Real Estate Litigation

Executive Assistant

• Assist in the handling of cases as directed by the Partners and Team, including liaising with clients, sending invoices, chasing debt, drafting documents, and processing received documents.
• Support client-related management information tasks, including collation, administration, and reporting.
• Process correspondence and documents for the respective Partners and Team, liaising with other PAs, Administration Assistants, and Paralegals.
• Coordinate schedules, arrange meetings and manage travel requests.
• Assist with the monthly invoicing process, including raising invoices when requested.
• Handle correspondence efficiently and manage client enquiries in the absence of the Partners and Team and take appropriate action.
• Follow all Firm’s policies and procedures and ensure confidentiality is maintained at all times.

Personal Assistant

• Assist fee earners on a case load of Motor Fast Track litigated files
• Deal with incoming post and filling in to the case management system, in order to pro-actively manage a case load
• Provide advice to clients on liability and quantum, procedural updates and reserves
• Review and gather medical reports and records for injury claims where appropriate

Paralegal – Motor Personal Injury

• Assist fee earners with a diverse caseload of fraud motor cases
• Conduct thorough investigations and gather evidence
• Maintain accurate records and case files
• Liaise with clients and external parties
• Review and assess motor insurance claims
• Collaborate with clients, insurers, and other parties to obtain necessary evidence
• Research to support legal strategies and case development

Paralegal – Fraud

• Handle a caseload of person injury, fraud and motor related claims
• Conduct legal research, case preparation, and drafting legal documents
• Review and assess motor insurance claims, identifying potential fraud indicators
• Collaborate with clients, insurers, and other parties to obtain necessary evidence and documentation
• Prepare court bundles and manage the filing of legal documents
• Maintain accurate records and case files using the firm’s case management system
• Liaise with clients and external parties, providing updates and ensuring case progression
• Assist with the investigation of claims, including reviewing evidence such as CCTV footage, accident reports, and witness statements
• Conduct legal research and prepare briefs for Solicitors

Attorney

• Managing a diverse caseload for insurers
• Focusing on defending litigated Personal Injury, Serious Injury, Large Loss, Motor, RTA or EL/PL claims
• Working closely with Partners and Senior Associates
• Drafting legal documents and instructions to experts
• Maintaining a high level of precision and attention to detail
• Liaising with clients and key stakeholders
• Conducting thorough research to support legal strategies and case development

Solicitor

Security Engineer

• Advise clients across diverse sectors on UK and EU data protection regulations, providing clear, pragmatic and operationally focused guidance.
• Develop and implement data protection policies, manage compliance initiatives, and support the creation of robust privacy frameworks.
• Draft, review, amend and negotiate data‑related contracts, agreements and commercial documentation.
• Lead and oversee complex Data Subject Access Request (DSAR) projects.
• Handle complex data protection matters, including strategic and programmatic data protection work as well as emerging legal issues relating to advanced technologies such as AI.
• Conduct risk assessments for innovative technologies, including profiling, biometrics and AI‑driven systems.
• Support organisations responding to cyberattacks and personal data breaches.
• Maintain strong, trusted relationships with key clients and contribute to business development through both new and existing engagements.

Senior Associate – Data Protection and Cyber Security

• Advise clients across diverse sectors on UK and EU data protection regulations, providing clear, pragmatic and operationally focused guidance.
• Develop and implement data protection policies, manage compliance initiatives, and support the creation of robust privacy frameworks.
• Draft, review, amend and negotiate data‑related contracts, agreements and commercial documentation.
• Support with complex Data Subject Access Request (DSAR) projects.
• Handle complex data protection matters, including strategic and programmatic data protection work as well as emerging legal issues relating to advanced technologies such as AI.
• Conduct risk assessments for innovative technologies, including profiling, biometrics and AI‑driven systems.
• Support organisations responding to cyberattacks and personal data breaches.
• Maintain strong, trusted relationships with key clients and contribute to business development through both new and existing engagements.

Associate – Data Protection and Cyber Security

Administration

• Ownership for the delivery of outstanding customer service at all times to both external and internal customers.
• Develop an understanding of all mail room services to include the processing and distribution of emails and physical inbound/outbound mail
• Liaise with third party service providers to ensure hygienic cleaning/monitoring/reporting is carried out.
• Conduct regular safety checks and address any potential hazards.

File Inception Team Administrator

Payroll

• End-to-end processing of multiple payrolls across various jurisdictions.
• Maintain and update payroll records, ensuring accuracy and confidentiality.
• Complete all data entry, reconciliations, and audit checks.
• Respond to payroll-related queries from employees and internal departments.
• Liaise with HR and Finance teams to ensure alignment on employee data and reporting.
• Support with compliance and international payroll regulations.
• Contribute to continuous improvement initiatives within the payroll function.

Payroll Specialist

• Assist in the management of a litigated motor recoveries caseload from inception to resolution.
• Draft legal documents and correspondence.
• Liaise with clients, insurers, third parties, and other solicitors.
• Conduct legal research and assist with case preparation.
• Maintain accurate and up-to-date case management records.
• Support senior fee earners with administrative and procedural tasks.

Lead Paralegal – Motor Recoveries

Collections

• Contact clients regarding outstanding invoices in a professional and client-focused manner
• Monitor and follow up on accounts receivable balances across multiple offices
• Apply payments received (cheques, EFTs, wires) to the appropriate client accounts and invoices
• Support month-end and year-end collections processes
• Maintain accurate records and ensure compliance with firm policies and procedures

Collections Assistant

Account Manager

• Ownership and management of a portfolio of claims
• Early and effective coverage analysis
• Assessment and justification of reserves in line with authority levels
• Employ proactive early intervention strategies to reduce claims costs
• Develop a strategy for claim resolution
• Timely scheduling of independent medical examinations (IME)
• Appointment of an investigator (where applicable)
• Complete general administration for each claim file
• Assessment of recovery prospects
• Maintain client relationships to achieve superior results
• Communicate effectively with claimants, clients, brokers, investigators, insurers and medical practitioners
• Demonstrate effective negotiation and liaison techniques
• Provide training to the insured for improved risk management
• Report to and update relevant stakeholders regarding claims
• Facilitate regular structured contact with clients
• Competent use of systems and processes in claim management
• Effective use of Propel and Microsoft Office applications
• Understand and adhere to Proclaim processes and procedures
• Support achievement of company goals and vision
• Effective file and claim management to meet objectives and targets
• Account retention and development of new business
• Utilise marketing and networking opportunities
• Support other team members as required

• Play a key role in delivering client workshops focused on legal operations transformation and legal technology implementation, including process mapping and identifying opportunities for improvement.
• Manage and deliver diverse projects to implement, maintain, and enhance legal technology platforms such as Contract Lifecycle Management, e-billing, and matter management systems.
• Develop proficiency across multiple technologies, pursuing relevant certifications where possible, and conduct ongoing research to deepen technical expertise.
• Contribute to client proposals, including supporting pricing model discussions tailored to a range of services.
• Assist in managing vendor relationships, collaborating on product knowledge development and researching functionality to support client solutions.
• Monitor and proactively manage financial aspects of client projects, ensuring accurate invoicing, timely revenue collection, and clear communication with stakeholders.

DWF