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DWF

Workplace Assistant

DWF

Workplace Assistant handling customer service and facilities management tasks at DWF. Offering exceptional service to internal and external stakeholders in a corporate environment.

Posted 7/23/2026full-timeLiverpool • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional customer service skills with a focus on maintaining high standards in workplace facilities management. Proficient in communication, organization, and compliance with health and safety regulations.

Highest-signal resume keywords
Customer Service ExcellenceFront of House ExperienceHealth And Safety ComplianceOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mail ProcessingMaintenance CoordinationSafety ChecksComputer Literacy
Soft Skills
Calm Under PressureCan Do AttitudeSelf-Development
Industry Keywords
Corporate EnvironmentWorkplace Facilities

About the role

Key responsibilities & impact
  • Ownership for the delivery of outstanding customer service at all times to both external and internal customers.
  • Providing a first-class service with a "can do" attitude at all times.
  • Develop an understanding of all mail room services to include the processing and distribution of emails and physical inbound/outbound mail.
  • Liaise with 3rd party service providers to ensure hygienic cleaning/monitoring/reporting is carried out.
  • Liaise with third party suppliers regarding both planned and reactive maintenance.
  • Complete daily floor walk checks and activities as well as providing general maintenance to a high standard.
  • Ensure compliance with health and safety regulations.
  • Conduct regular safety checks and address any potential hazards.

Requirements

What you’ll need
  • Previous experience in a Front of House, Customer Service and Workplace Facilities role.
  • Be highly organised and be able to remain calm and perform well under pressure.
  • Maintains high standards of performance by identifying and creating self-development opportunities.
  • Excellent Customer Service is essential.
  • Communication skills both verbal and written are essential for this role.
  • A high level of computer literacy is essential.
  • Previous experience in a corporate/office environment.

Benefits

Comp & perks
  • We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
  • We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all.
  • We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.